Wholesome Culture Recenzje 

1107
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Cute products that are made with quality but the biggest drawback is the shipping times for out of Canada.

Oceniono na 1 z 5

Still waiting on my order. I understand there are delays with this company due to Covid and being made to order however it’s really quite ridiculous now. I ordered 6 weeks ago and have yet... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

It took WC a month to rectify a return-to-sender refund. They just now refunded the purchase (Yay!). Router appears to be delivery insurance that come automatically attached to every order. It's g... Zobacz więcej

Oceniono na 5 z 5

My partner loves your products - particularly your tank tops for warm weather. The quality is quite good and we appreciate the design variance ranging from striking to very subtle. Given our budget... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą damską
  2. Sklep odzieżowy

Napisane przez firmę

An apparel company to inspire a better, healthier, and plant-based lifestyle around the world. We will keep fighting for the animals.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(1107)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

I purchased a sweater and am absolutely…

I purchased a sweater and am absolutely in love with it! It’s so soft and comfy, beautiful detailing and I get so many compliments when I wear it! Plus I love that it’s eco-friendly and made by a women-run business. Highly recommend!

7 września 2021
Logo Wholesome Culture

Odpowiedź od Wholesome Culture

Hi Melissa,

Glad to hear that we met your expectations as we aim to keep our customers happy and satisfied. Thank you for the support! We appreciate the love and support! :)

Oceniono na 5 z 5

Absolutely adore my new tank

Absolutely adore my new tank, the quality and the sustainability used to create it. Shipping is kind of longer than I’d hope but other than that I’m happy!

3 września 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Kendra,

We are so happy to hear that you loved your new Tank! Thank you for joining our movement to spread the plant-based love all over the world! We appreciate the love and support. :)

Oceniono na 5 z 5

I still haven’t received my order…

Love the products. Shipping was longer than typically seen so make sure to order in plenty of time and be sure to reach out if needed. They are good at responding back regarding shipment.

23 sierpnia 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Megan,

Thank you for providing the order details. Upon checking, you placed the order on July 25th and we were able to ship it on Aug 24th.

The order has been delivered to your address on August 26, 2021 at 3:43 pm.

As you know, our main mission at Wholesome Culture is to reduce waste and excess. To remain aligned with this mission, we print orders as we receive them. This means the processing time of your order is between 3-5 weeks (you should've received an email after your order with this information...please check your spam folder if you didn't)

If you have any concerns or questions, please don't hesitate to reach out at support@wholesomeculture.com.

Thank you!

Oceniono na 5 z 5

Would buy again

The shirt is true to size, holds up well through washes, and is comfortable. It took a little time to get the shirt because they only make what is ordered so they don't waste materials. They did great communicating through email when to expect the delivery. It was worth the wait. Would buy again from this company!

11 sierpnia 2021
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Odpowiedź od Wholesome Culture

Hi Julie,

Thank you for sharing your experience with us.
We are happy to know that everything went smoothly and that the product perfectly suits you. Rest assured that we are doing our best to give our customers the best possible experience. Thank you for your support! :)

Oceniono na 5 z 5

Unique product

Unique product, nice material, quick shipping time. Will definitely order again.

27 lipca 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Jessica,

Thank you for sharing your great experience with us. We are happy that your item arrived immediately and in good condition. Rest assured that we would do everything just to keep our customers happy and satisfied.
We hope you enjoy your order purchase. Have a good day!

Oceniono na 5 z 5

UPDATE-Order Processing & Customer Service

2nd Update: My sister received her her shirt and loves it. Time from ordering to receipt was just under 4 weeks. Thanks to Kristina for her wonderful follow-up. Issues with previous customer service experience were handled beautifully, and I'll now be a returning customer. My sis likes her shirt so much, that I would say it was worth the wait!

Update: received nice email from Kristina offering refund. Much nicer and customer oriented response. Order processing time still needs to be more transparent on their website, but her response has improved my view. Updating review to 3 star.

Original review: If you don't mind incredibly slow order processing and rude customer service (Ryan), then this is the place to shop. Orders aren't even processed for 3 to 5 weeks, and then you have to wait who knows how long for the shipping. Plan months ahead. Horrible. There are plenty of other companies with eco friendly products who care about their customers. Order elsewhere.

24 lipca 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Sheila,

Thank you for giving us a shot, and even more for leaving us this review.
We are glad that you are satisfied with the quality of the item you ordered! Thanks so much for the continued support and love. It is much appreciated!

Oceniono na 5 z 5

Bought as a gift, tempted to keep for myself!

Took a while to arrive after ordering, but that’s because they make on demand. SO CUTE and so worth the wait! I bought a tank for my sisters birthday and she’s going to love it! I am tempted to keep it for myself haha!

21 lipca 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Rachel,

Thank you for taking the time to leave a positive review. We are pleased to know that you are happy about your order purchase. Rest assured that we would do anything and everything just to keep our customers happy and satisfied. Thank you for joining our movement to spread the plant-based love all over the world! :)

Oceniono na 5 z 5

I LOVE this brand so much 😍

10 lipca 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Merrill,

We are incredibly grateful that you took the time out to leave a positive review.
Thank you for joining our movement to spread the plant-based love all over the world! We appreciate the love and support. :)

Oceniono na 5 z 5

Worth the wait.

Although the process took a long time, it was satisfying knowing that there isn't a lot of overstock sitting in a warehouse somewhere and that they print each individual order. It comes in biodegradable packaging, and the whole process is thoughtful of the planet. The quality of the shirts is phenomenal. As a plus sized woman, I sometimes struggle to find a fit, but what I ordered is correct to the measurements they gave on their site. I appreciate that more than I can say with words. Definitely recommend Wholesome Culture to anyone wanting ethically sourced clothing for their wardrobe.

7 lipca 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Monica,

Thank you for sharing your experience with us.
We are happy to know that everything went smoothly and that the product perfectly suits you. Rest assured that we are doing our best to give our customers the best possible experience. Thank you for joining our movement to spread the plant-based love all over the world! We appreciate the love and support. :)

Oceniono na 5 z 5

Loooove my new top!

29 czerwca 2021
Opinia niezależna
Logo Wholesome Culture

Odpowiedź od Wholesome Culture

Hi Kristen,

We are so happy to hear that you loved your new top!
Thank you for joining our movement to spread the plant-based love all over the world! We appreciate the love and support. :)

Oceniono na 5 z 5

UPDATE: Will be a repeat customer ........Really poor customer service

UPDATE: customer service reached out to inform me Ryan was no longer working at wholesome culture and I received very sincere apologies from the head of customer service. Really appreciated that they dealt with this seriously and will definitely be a repeat customer now!

.......
Really poor customer service: I received a response from someone named Ryan when I asked a simple question about duties (I wasn't aware I would be paying duties when I placed my order). I just couldn't believe how rude the response from Ryan was! I won't be a repeat customer because of this.

26 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Very comfortable and versatile

My shirts were so soft and comfy! They came a bit faster than I expected, and I love the look of them. They’re the perfect shirt to wear around, just lounging in the house, or out… pretty much anywhere! I highly recommend.

23 czerwca 2021
Opinia niezależna
Logo Wholesome Culture

Odpowiedź od Wholesome Culture

Hi Em,

Thank you for the positive feedback.
We are happy that your item arrived immediately and in good condition.
We appreciate your commendation so much! We hope to hear from you soon on your next purchase. Thank you and have a wonderful day!

Oceniono na 4 z 5

Good clothing to buy, as long as you're patient

I ordered six pieces of clothing from this company at the end of May. I was prepared for it taking up to two months for my order to ship, as I read a lot of the reviews and read the company's shipment policy. However, after four weeks, I got a notification that my package had shipped! It arrived around a week later.

Overall, I'm really happy with the clothing. the tanks are a little long, but they aren't ridiculously long. They all seem to be good quality clothes. I really enjoy the sweatshirt and t-shirts that I got. The two white shirtsI purchased seem to be thick enough that they won't show a colored bra underneath, which is super nice and an indicator that they are decent quality shirts.

The shipping took much longer than your usual store, but I never felt like I was deceived about that. The website made it very clear that printing the shirts could take a long time and I got periodic emails about the estimated time until shipping.

Ultimately, I would order from this store again because the communication was clear and the goods were as described.

22 czerwca 2021
Opinia niezależna
Logo Wholesome Culture

Odpowiedź od Wholesome Culture

Hi Paige,

We appreciate you leaving such a wonderful and informative review. It inspires us more to continue making quality and meaningful products.
Thank you for joining our movement to spread the plant-based love all over the world! We appreciate the love and support. :)

Oceniono na 5 z 5

The garment quality is great

The garment quality is quite good and I just love the draw about femininity, it's magnificent!

21 czerwca 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Thais,

Glad to hear that we met your expectations as we aim to keep our customers happy and satisfied. Thank you for the support! Have a great day! :)

Oceniono na 5 z 5

Much improved

Thank you to customer services for rectifying what was a bad experience.

14 czerwca 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Sancha,

We are devastated to hear you had such a bad experience with us.
However, we'd like to learn more about your situation and what exactly happened. We want to make things right. Please kindly email us at support@wholesomeculture.com and we will get back to you promptly. We look forward to hearing from you.

Yours sincerely,
Wholesome Culture

Oceniono na 5 z 5

Loved my first purchase from this…

Loved my first purchase from this store. The t shirt I got is amazing quality, comfortable and as described on the website. I can't wait to buy more!

14 czerwca 2021
Opinia niezależna
Logo Wholesome Culture

Odpowiedź od Wholesome Culture

Hi Sara,

Thank you for supporting WHOLESOME CULTURE. Glad that you are happy with your new product.
Thank you for joining our movement to spread the plant-based love all over the world! We appreciate the love and support. :)

Oceniono na 5 z 5

Super comfy and cute

Love the tank top! Little large around the arms but great material.

11 czerwca 2021
Opinia niezależna
Logo Wholesome Culture

Odpowiedź od Wholesome Culture

Hi Al,

Glad to hear that we met your expectations as we aim to keep our customers happy and satisfied. Thank you for joining our movement to spread the plant-based love all over the world!
We appreciate the love and support. :)

Oceniono na 5 z 5

Beautiful quality items

Beautiful quality items. I waited just under a month for them to arrive, which was fine because I understood that they print to order so they can reduce waste! People giving them one star clearly did not understand their business model. Have some patience and get some lovely and ethical pieces!

Only comment I have is everything is very big. Two of my items (tank and crew neck sweatshirt) only came in small, and I am swimming in them. The spread love hoodie came in XS and it is still quite roomy! So size down if you’re not sure.

7 czerwca 2021
Opinia niezależna
Logo Wholesome Culture

Odpowiedź od Wholesome Culture

Hi Haley,

Thank you for taking the time to leave a positive review. We are pleased to know that you are happy about your order purchase. Rest assured that we would do anything and everything just to keep our customers happy and satisfied. Thank you for joining our movement to spread the plant-based love all over the world! :)

Oceniono na 5 z 5

I absolutely love this brand

I absolutely love this brand. I receive more compliments on my Bee Kind shirt than most any other outfit. I keep having to buy more as gifts for friends... Shipping does take a while, but it's the trade-off for choosing this type of a brand and more than worth the wait!

18 maja 2021
Opinia niezależna
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Odpowiedź od Wholesome Culture

Hi Aly,

Thank you for taking the time to leave a positive review. We are pleased to know that you are happy about your order purchase. Rest assured that we would do anything and everything just to keep our customers happy and satisfied.
Thank you for joining our movement to spread the plant-based love all over the world! :)

Oceniono na 4 z 5

I ordered two tanks and they are both…

I ordered two tanks and they are both gorgeous! I love the fabric and the images however they are way too big! I ordered XL as I had read to size up and I'm usually a Large. They are more like mini dresses. I'm sad I can't wear them or exchange so I have to give a 4 out of 5.

11 maja 2021
Opinia niezależna
Logo Wholesome Culture

Odpowiedź od Wholesome Culture

Hi Alison!

Thank you for your feedback!
We are happy to know that you are satisfied with the quality of the tank.
Please be informed that this unisex beach tank is all about the breezy vibes. It's long, loose, and fits true to size. This was stated in the website.
You can have this returned for a smaller size.
We'll have our customer service assist you with this.
Please send the details of your order to support@wholesomeculture.com

Thank you!

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