Cute products that are made with quality but the biggest drawback is the shipping times for out of Canada.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Still waiting on my order. I understand there are delays with this company due to Covid and being made to order however it’s really quite ridiculous now. I ordered 6 weeks ago and have yet... Zobacz więcej
Reakcja na opinię
It took WC a month to rectify a return-to-sender refund. They just now refunded the purchase (Yay!). Router appears to be delivery insurance that come automatically attached to every order. It's g... Zobacz więcej
My partner loves your products - particularly your tank tops for warm weather. The quality is quite good and we appreciate the design variance ranging from striking to very subtle. Given our budget... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
An apparel company to inspire a better, healthier, and plant-based lifestyle around the world. We will keep fighting for the animals.
Dane kontaktowe
Saint-Laurent, Kanada
- support@wholesomeculture.com
- wholesomeculture.com
3,7
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Really cute shirts, very slow shipping
Unique quality shirts for a good price. I do wish they were a little bit more upfront with the delivery dates. My order said it would ship in two weeks, it’s now been three and I was just informed it will be another week before it ships. It wouldn’t normally matter to me but this was a birthday present for a friend and it will end up being 3 weeks later than expected. I would definitely purchase again but expect a month for shipping time.
11 maja 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Thanks for your feedback!
As you know, an important part of our mission is to minimize the impact our operations have on the environment. With that in mind, every single order placed is printed with much love, on demand in the USA. That allows us to prevent waste due to overstocking.
Thank you for your support and being an eco-warrior. All new orders will ship approximately 3 - 5 weeks after your order is placed. Below are our average shipping times based on location:
USA - 5 to 7 days
CANADA - 15 to 20 days
AUSTRALIA - 20 to 30 days
EUROPE - 30 to 40 days
ASIA - 30 to 40 days
If you have any other questions, please check out our FAQs.
You can also send us an email to support@wholesomeculture.com, or contact us via live chat on our website. Thank you!
Love the bag but...
Love the bag, unfortunately one of the straps that held the straps broke. I can probably sew it but it happened when I only had it for 2 weeks. So now I can only use it as a crossbody, not a backpack.
9 maja 2021
Odpowiedź od Wholesome Culture
Hi Holly!
Thank you for your feedback.
We are sorry to hear that the strap of your backpack broke!
Our team has sent you an email to assist you. Rest assured that we will do our best to resolve this issue. Thank you!
Odpowiedź od Wholesome Culture
Hi Taryn!
Thank you for joining our movement to spread the plant-based love all over the world!
We appreciate the love and support. :)
Great ethos and great designs
I love the brand's ethos and I feel they are genuinely offering something different. The designs are unique and interesting and I love so many of them. I don't think I'll be able to stop at just one purchase! The communication is great and personal, my only criticism would be that I would prefer less messages on Facebook.
28 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Jen!
We appreciate you leaving such a wonderful review. It inspires us more to continue making quality and meaningful products.
Thank you for joining our movement to spread the plant-based love all over the world! We appreciate the love and support. :)
Still waiting on my order
Still waiting on my order.
I understand there are delays with this company due to Covid and being made to order however it’s really quite ridiculous now.
I ordered 6 weeks ago and have yet to hear anything about my order being processed or even dispatched.
I also tried to contact the customer services team to get an update (doesn’t feel so bad waiting when you’re getting updates on progress) but no reply! So even if I wanted to cancel now, I’ve had no contact.
If there are further unexpected delays then please keep your customers informed, otherwise it really does feel like a scam.
27 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Leigh!
We apologize for the unexpected delay in getting your order shipped and appreciate your patience as we work to get your order to you.
As you know, we are committed to sustainable manufacturing practices and since our designs are printed on demand in the US, we are continuing to follow CDC guidelines for our printing facilities because the working conditions of our team are important to us.
The manufacturers of the garments that we print our designs on, have also been experiencing delays in production which have contributed to the delay.
I just checked your email and I can see that our customer service team was able to respond to you after 20 mins. We advice you to please check your spam folder.
Upon checking, your order has been picked and it will be shipped today.
You wll receive an email along with the tracking information once it is dispatched.
Thank you for your understanding.
A favorite ethical and sustainable store of mine!
Wholesome Culture is one of my favorite sustainable and ethical clothing stores! I wear my comfy and cute Spread Love sweatshirt and Grow Positive Thoughts tee all the time and am very happy with my purchases. Both items are high in quality and fit as expected.
26 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Jessi!
Thank you for leaving such a wonderful review.
We are so happy to hear that you loved your new Wholesome Culture products. Thank you for joining our movement to spread the plant-based love all over the world! We appreciate the love and support. :)
Softest thing I own
I ordered a sweatshirt from Wholesome Culture and it is the softest thing I own! The design is awesome as well so I doubly love to wear it. After a few washes the fabric and image are both as high quality as when I first received it. Highly recommend!
26 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Steff!
Glad to hear that we met your expectations as we aim to keep our customers happy and satisfied.
Thank you for joining our movement to spread the plant-based love all over the world!
We appreciate the love and support. :)
Buy from Wholesome Culture!
Their products are so wonderful and amazing quality. They were upfront about expectations with shipping and the only negative about this is that I wished I could've gotten it sooner.
26 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi E Liebherr!
Thank you for taking the time to leave a positive review. We are pleased to know that you are happy about your order purchase. Rest assured that we would do anything and everything just to keep our customers happy and satisfied. Thank you for joining our movement to spread the plant-based love all over the world! :)
Such a great site
Such a great site! I love the shirt I ordered- it's both cute and comfortable. The fact that it's so ethically created makes me love it even more! I don't typically buy things from instagram ads, but I'm glad I did. I will absolutely be buying from wholesome culture again.
16 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Alexis!
Thank you for sharing your experience with us.
We are happy to know that everything went smoothly and that the product perfectly suits you. Rest assured that we are doing our best to give our customers the best possible experience. Thank you for your support! :)
Nice!
The sweater was so nice! I got it for a friend as a gift and she loved it! It looks exactly like the pics which is great. The one thing is that it did take quite a while to receive but other than that everything went well with the order. The sweatshirt even smelled like lavender which was a bonus! Love it - might even order one for myself!
14 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Giselle!
Thank you for taking the time to leave a positive review. We are pleased to know that you are happy about your order purchase. Rest assured that we would do anything and everything just to keep our customers happy and satisfied. Thank you for joining our movement to spread the plant-based love all over the world! :)
First time ordering
This was my first order and I am BLOWN away. The quality is amazing! The colors are vibrate and strong! The sweater and shirt I got are so incredibly soft, but not in a artificial or questionable material kind of way. It’s just amazing clothes, for amazing people!
Don’t think twice! I am so over the moon about my order and I can’t wait to buy more!
8 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Allison!
We appreciate you leaving such a wonderful review. it inspires us more to continue making quality and meaningful products.
Thank you for joining our movement to spread the plant-based love all over the world!
We appreciate the love and support. :)
Love
Love, love, love their products! Everything is so soft & comfortable (and cute). Can’t wait to buy more!
8 kwietnia 2021
Odpowiedź od Wholesome Culture
Hi Kaitlynne!
Glad to hear that we met your expectations as we aim to keep our customers happy and satisfied.
We are happy to know that everything went smoothly and that the product perfectly suits you. Rest assured that we are doing our best to give our customers the best possible experience.
Thank you for your support! :)
This is one of my favorite T-shirts
This is one of my favorite T-shirts! I have worn it several times already and it washes up really nice and doesn’t need any ironing. It took a little while to receive but that was ok because I ordered it for spring time. Definitely a good purchase for me.
7 kwietnia 2021
Odpowiedź od Wholesome Culture
Hi Sherry!
Thank you for the wonderful review.
We are so happy to hear that you loved your new Wholesome Culture Shirt!
Thank you for joining our movement to spread the plant-based love all over the world!
We appreciate the love and support. :)
Odpowiedź od Wholesome Culture
Hi Sonia!
Thank you for taking the time to leave a positive review. We are pleased to know that you are happy about your order purchase. Rest assured that we would do anything and everything just to keep our customers happy and satisfied. Thank you for joining our movement to spread the plant-based love all over the world! :)
Shipping took a while but it was worth the wait!
It took a while but it was so worth the wait! I really love this company because they do that and even though its hard to wait it was worth it. I will definitely be ordering things from them for a long time to come
6 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Grace!
Thank you for sharing your experience with us!
Glad to hear that we met your expectations as we aim to keep our customers happy and satisfied.
Thank you for joining our movement to spread the plant-based love all over the world!
We appreciate the love and support. :)
I needed to change my shipping address
I needed to change my shipping address, and not only was the customer service super quick, but they were very nice and understanding! Love the designs and clothes too!
2 kwietnia 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Kaitlin!
Thank you for the wonderful review and for taking the time to share your feedback with us.
Our priority is customer service and we are ecstatic that we met that mark!
Kind folks like you make our job a pleasure.
Thank you for joining our movement to spread the plant-based love all over the world!
We appreciate the love and support. :)
Cute :)
Love the cute cotton t-shirt I got with its inspirational message to "Grow Where You're Planted". Very cute!
29 marca 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Sarah!
Thank you for the positive review. We are happy that you are satisfied with our product. Rest assured that we would do everything just to keep our customers happy and satisfied. We hope you enjoy your order purchase. Have a good day!
absolutely love these products
absolutely love these products! I love my backpack so much I’m going to order another one! 🙌🏽 Would definitely recommend
26 marca 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Danielle!
We appreciate your commendation so much! Glad that you are happy with your new product. We appreciate your continued support. We hope to hear from you soon on your next purchase.
Thank you and have a wonderful day!
Absolutely in love
Absolutely in love with the two sweaters ordered, size is a true fit, and perfect gift if you’re on the eco friendly path.
25 marca 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Aleshia!
Thank you for sharing your experience with us.
We are happy to know that everything went smoothly and that the product perfectly suits you.
Rest assured that we are doing our best to give our customers the best possible experience. Thank you for joining our movement to spread the plant-based love all over the world!
We appreciate the love and support. :)
cute prints but okay quality
I loved the prints and was super excited to receive my order. I thought everything looked high quality from the photo and I guess assumed so from "eco" and "organic" vibes. After feeling the product, the quality was just okay and I was disappointed. Still super cute prints but I feel like they are extremely overpriced for a non branded/generic t-shirt and crewneck that took weeks to screen print on. I love the idea of wholesome culture but probably won't purchase again.
24 marca 2021
Opinia niezależna
Odpowiedź od Wholesome Culture
Hi Sarah!
Thanks for getting in touch with us. We appreciate your feedback and we’re sorry to hear that you are not 100% satisfied with your purchase.
It’s our mission to inspire a plant-based lifestyle around the world, so we want our clothes to be affordable and accessible. But that can’t come at the expense of our values: to protect animals and the planet, and to ensure that everyone who works for us is safe and ethically treated.
Our product prices are a reflection of those values - here’s how:
Our clothing is ethically made in Worldwide Responsible Accredited Production (WRAP) certified factories
Our accessories are ethically made by manufacturers who have strong corporate, social, and environmental responsibility programs
We print our clothing on demand to prevent waste due to excess inventory
We use recycled packing and shipping materials
We print using water-based ink
We continuously improve how we make our clothing and accessories to ensure they’re as eco-friendly as possible
To learn more about our values, please check out our mission.
For more information about our products and manufacturing processes, please check out how our clothes are made.
Our customer service team has reached out to you through email to assist you with your concern.
Thank you for your patience!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.