Clear and well informed ordering and delivery process. Early days for product effectiveness but so far so good. LED cap is rigid and seemingly one size so might not fit as well as expected, it would b... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a l... Zobacz więcej
Reakcja na opinię
Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes l... Zobacz więcej
Reakcja na opinię
Excellent service. My order was dispatched quickly and packaged securely. I contacted Welzo with a minor query and received a very prompt and helpful reply. I will definitely be using Welzo again... Zobacz więcej
Reakcja na opinię
4,1
Dobra
2 tys. recenzji
Odpowiada na 93% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I ordered some protein powder before…
I ordered some protein powder before the bank holiday April 2nd 2026 order was processed and expected 48 hour shipping as thats what I paid for ..emailed welzo and my reply was bank has disrupted my order which is fine I get it..asked for a refund on postage as seems fair paid for a service which I didn't receive..then they said they have upgraded my postage to 24hr delivery and guess what still no parcel..and they seem to have blocked my email which is now suggesting I may have been scammed ..it is now the 9th April no excuse really is there..do not order from welzo guys sorry, customer service and delivery times are awful.
Edited after welzo have replied to this thread ..I have not had a reply at all via email
2nd edit welzo are now actually bothered and have offered a small refund providing I take down my review..but I won't be bought so cheap..I would rather the review stay online so people don't have the same problem I did in the future. I was actually mis sold something I paid for 48 he delivery and didn't receive I queried this with your customer service only to be dismissed with excuses that had no validity as to why I didn't receive my product on time..I wasn't unreasonable asking for my postage back..so no now this post stays so nobody else receives the same treatment
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Louis,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration this experience has caused.
We would like to clarify that we are already in contact with you regarding this matter and that a resolution has been provided.
Please rest assured that our team remains available should you need any further assistance.
Kind regards,
The Welzo Customer Care Team
Highly recommended
Excellent communication and product.
Quick delivery and good value.
Highly recommended
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Customer,
Thank you so much for your fantastic review and for your kind recommendation!
We're absolutely delighted to hear that you're happy with our communication, the product itself, the speed of delivery and the value for money. Delivering on all of those fronts for every single customer is something we are truly passionate about here at Welzo, and it's incredibly rewarding to know that everything came together so well for you.
Your recommendation means the world to the whole team, and we very much look forward to welcoming you back again soon!
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Great item highly recommend
Slow delivery but item turned up perfect. Tried and love it would recommend it to others, easy to use and wipe clean, but zip hoops tend to come off easy, would recommend tightening before uses. Great value for money
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Sam,
Thank you so much for your honest and detailed review!
We're really pleased to hear that you're happy with the product and that you found it easy to use, easy to clean and great value for money. It's also wonderful to know that you'd recommend it to others!
Thank you again for your patience and for choosing Welzo. We very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Great products really enjoying them all…
Great products really enjoying them all so far. The coffee syrup is a game changer changer. Arrived no issues
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Glen,
Thank you so much for your brilliant review!
We're really delighted to hear that you're enjoying all of your products, and we love your enthusiasm for the coffee syrup; it sounds like it's already become a firm favourite! We're also pleased to hear that everything arrived without any issues.
It's wonderful feedback like yours that makes us so proud of the range of products we offer here at Welzo, and we very much hope to continue being your go-to for great products in the future.
Thank you again for choosing Welzo, and we look forward to welcoming you back again soon!
Kind regards,
The Welzo Customer Care Team
Great Quality. Very Happy!
Very impressed with the quality.
I like the solid quality feel and the various options on the controls.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Karl,
Thank you so much for taking the time to share your feedback!
We’re delighted to hear that you’re impressed with the quality of your product and that you appreciate its solid, well-built feel. It’s also wonderful to know that the different control options have been a positive feature for you. We always aim to provide products that combine reliability, quality, and ease of use, so hearing that these aspects stood out to you is incredibly rewarding for our team.
Your kind feedback means a great deal to us and motivates us to continue delivering high-quality products and excellent service for our customers. We very much look forward to welcoming you back again in the future!
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Sorry for delay but with Easter the…
Sorry for delay but with Easter the parcel got slightly delayed anyway I have now received it. The goods are great and I’ll be back so thank you very much.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Leanne,
Thank you very much for taking the time to share your feedback with us.
We’re very pleased to hear that your parcel has now arrived safely and that you’re happy with the goods. Knowing that you’re satisfied with your order is incredibly rewarding for our team.
It’s also wonderful to hear that you plan to return in the future; your support truly means a great deal to us. We always strive to provide reliable service and quality products, and feedback like yours motivates us to keep delivering the best possible experience for our customers.
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Pure Freedom
I had a problem to start with, but it was me! I’m now loving my little scooter, It’s the sixth one Iv had and didn’t have the confidence to use them,but decided over Easter as there wasn’t much traffic to have a go.I love it I drive but couldn’t go far as I can’t walk far a few steps and that’s it.The worlds my oyster I’m so glad my neighbor showed me hers,I know she loves it so much also.
5 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Patricia,
Thank you so much for taking the time to share such a heartfelt review.
We’re really pleased to hear that once you got started, you began to enjoy using your scooter and that it has helped you feel more confident getting out and about. Stories like yours truly mean a lot to our team.
It’s also lovely to hear that your neighbour’s experience helped inspire you to give it a try. Knowing that the scooter is now helping you go a little further and enjoy more freedom day to day is incredibly rewarding for us to hear.
Thank you again for sharing your experience and for your kind words. We’re delighted that you’re enjoying your scooter and wish you many more happy journeys with it.
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
The scooter is great
The scooter is great! It's good that it's foldable for the car & other transport, good for travelling too
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Hi Ray,
Thank you for taking the time to share your feedback — we really appreciate it.
We’re delighted to hear that you’re enjoying the scooter and that the foldable design is making travel and transport easier for you. That’s exactly what we aim for: giving customers practical mobility solutions that fit seamlessly into everyday life, whether that’s getting out and about locally or taking it with you on longer journeys.
If you ever need any support, tips on getting the most out of your scooter, or assistance with anything else, our team is always here to help.
Thanks again for choosing Welzo.
Kind regards,
Anna
Welzo Customer Support
Great product and arrived on time
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Hi John,
Thank you for your review — we really appreciate it.
We’re pleased to hear that you’re happy with the product and that it arrived on time. Delivering reliable quality alongside a smooth and prompt delivery experience is something we take seriously, so it’s great to know we met your expectations.
If there’s anything else you need or any questions in the future, our team is always here to help.
Thanks again for choosing Welzo.
Kind regards,
Anna
Welzo Customer Support
Very fast and efficient service I will
Very fast and efficient service I will
Definitely be a returning customer
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Hi Jeff,
Thank you for your kind words — we really appreciate it.
We’re delighted to hear that you found the service fast and efficient, and even more so that you plan to return. That’s exactly the experience we aim to deliver for every customer.
We look forward to supporting you again soon. If there’s ever anything you need in the meantime, our team is always here to help.
Thanks again for choosing Welzo.
Kind regards,
Anna
Welzo Customer Support
Odpowiedź od Welzo
Dear Carol,
Thank you so much for your wonderful review!
Easy ordering, prompt delivery and excellent service; that's what we strive for with every single customer here at Welzo, and it's truly rewarding to know that all three came through for you. We work incredibly hard every day to make sure the entire experience is as smooth and enjoyable as possible, so feedback like yours means a great deal to the whole team.
Thank you again for choosing Welzo, and we very much look forward to welcoming you back again soon!
Kind regards,
The Welzo Customer Care Team
you deliver very quickly
I was able to pay quickly and easily and my order was
delivered in 3 days
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Eva,
Thank you so much for your kind review!
We're really pleased to hear that the payment process was quick and easy, and that your order arrived within three days.
We always aim to make the checkout experience as seamless as possible and to get every order to our customers in a timely manner, so it's lovely to know that both came through for you.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Great product as always from welzo
Great product as always from welzo, and good service and quality too
5 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Gina,
Thank you so much for your lovely review!
We're really delighted to hear that you're once again happy with the product, service and quality; and the fact that you said "as always" truly means the world to us! Your continued loyalty and trust in Welzo is something we never take for granted, and we always strive to maintain the high standards you've come to expect from us.
Thank you again for your continued support, and we very much look forward to welcoming you back again soon!
Kind regards,
The Welzo Customer Care Team
I was looking for two products that are…
I was looking for two products that are hard to find in the market, but Welzo had it. Very pleased that I was able to order and it was delivered very fast. Highly recommended
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Kristina,
Thank you so much for your wonderful review and for your kind recommendation!
We're really pleased to hear that you were able to find both of the products you were looking for with us.
We pride ourselves on offering a wide and varied range so that our customers can find even the harder to source items all in one place, and it's truly rewarding to know that made a real difference to you. We're also delighted to hear that your order was delivered so quickly!
Your recommendation means a great deal to the whole team here at Welzo, and we very much hope to be your go-to destination whenever you need hard to find products in the future.
Thank you again for choosing Welzo!
Kind regards,
The Welzo Customer Care Team
Excellent service
Quick and easy to use, my order was quickly processed and sent. Very pleased.
31 marca 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Julie,
Thank you so much for taking the time to leave such a positive review!
We’re absolutely delighted to hear that your order was quick to process and that the whole experience was easy and seamless for you. Knowing that every step, from placing your order to receiving it, met your expectations is incredibly rewarding for our team. We always aim to make the process as smooth as possible, and it’s wonderful to hear that our efforts made your experience a positive one.
Feedback like yours truly motivates everyone here to keep delivering fast, reliable service and to maintain the high standards we set for every customer.
Your satisfaction is exactly why we do what we do, and we’re thrilled to know that we’ve succeeded in making your experience a great one.
We very much look forward to welcoming you back in the future and providing the same first-class service again!
Kind regards,
The Welzo Customer Care Team
GP Appointment Not Necessary
Fast delivery, prescription perfect for what I was after. Had it previously but was having a nightmare getting a GP appointment to get another prescription, managed to get in within 2 days with Welzo.
31 marca 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Daniel,
Thank you so much for sharing your experience with us!
We’re thrilled to hear that your prescription was exactly what you needed and that you received it so quickly. It’s wonderful to know that we could make the process smooth and stress-free. Knowing that we were able to help you get what you needed within just two days is incredibly rewarding for our team.
Your feedback highlights exactly why we work so hard to provide fast, reliable, and convenient service for every customer. Hearing that we could make a potentially stressful situation simple and efficient truly means the world to us.
We very much look forward to welcoming you back in the future and providing the same level of service whenever you need us!
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Great product and speedy delivery
Great product and speedy delivery. Wholly recommend.
28 marca 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Customer,
Thank you so much for taking the time to leave such a positive review!
We’re absolutely delighted to hear that you’re happy with your product and that it arrived quickly. Knowing that your experience was smooth and efficient is incredibly rewarding for our team, and your recommendation means a great deal to us. We always strive to make every order fast, reliable, and hassle-free, and it’s wonderful to know that we achieved that for you.
Feedback like yours motivates us to continue delivering the highest standards of service for all our customers, and we very much look forward to welcoming you back in the future.
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Very well secured package
Very well secured package. The order came intact. I highly recommend
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Marta,
Thank you so much for sharing your feedback!
We’re delighted to hear that your order arrived intact and that you were happy with the secure packaging. Ensuring that every delivery reaches our customers safely and in perfect condition is something we take great care with, so it’s wonderful to know our efforts made a positive difference for you.
Your recommendation means a lot to our team, and it truly motivates us to maintain the high standards we set for every order.
We very much look forward to welcoming you back in the future and providing the same reliable service whenever you need us.
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
The LED face mask was excellent quality…
The LED face mask was excellent quality and great value for money the delivery was also speedy
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Mary,
Thank you so much for taking the time to leave such a wonderful review!
We’re thrilled to hear that you’re happy with the quality and value of your LED face mask, and that it arrived quickly. Knowing that both the product and the delivery met your expectations is incredibly rewarding for our team. We always strive to provide high-quality products and a smooth, reliable service for every customer, so it’s fantastic to hear that we achieved that for you.
Your feedback is truly appreciated and inspires us to continue delivering the best possible experience. We very much look forward to welcoming you back in the future!
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Dermovate cream
They sent me the medication I needed promptly after the usual medical questions.
I would have liked to buy the larger size 100mg but could only order the smaller 30 mg size for some reason.
Order arrived very quickly.
27 marca 2026
Opinia niezależna
Odpowiedź od Welzo
Dear Peter,
Thank you so much for taking the time to share your experience with us!
We’re glad to hear that your medication arrived quickly and that the ordering process went smoothly. It’s great to know that we could provide a prompt and reliable service while ensuring all the usual medical questions were addressed.
Your feedback is incredibly valuable to our team and motivates us to continue delivering a seamless, efficient, and customer-focused service. We very much look forward to welcoming you back whenever you need us again.
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.