Wellanail Recenzje 67

I was double over charged. Called the company number on the box and they quickly responded with a refund and made sure my order was still in place.

They were very willing for my return. Love the product but can't use due to health issues

I found the hard sell after choosing the product really difficult to handle; so instead of trying it out first, I was pushed into buying 3 bottles thinking I was buying two, plus the added plasters.

Relevant product information and smooth purchase process minus unnecessary "push sale" attempts ahead of the payment step.

The Customer Service was EXCELLENT!!! They answered within minutes of the initial email. The duplicate order was cancelled and refund initiated within an hour. They responded with a couple of follow-up emails to make sure I was satisfied. This is how customer service should be run. OUTSTANDING JOB!!!

Staff were prompt and fair to cancel an order I didn’t want .. I will try to order again just the product I wanted.

I received answer to my question in a timely manner and am now in the process of completing a return.

Sat, May 9 at 10:00 PM I made 1 order. Then I checked my bank account & saw I was charged for 2 orders Sat, May 9 at 10:30 PM I called support & canceled both orders Sat, May 9 at 10:47 PM I got email that said order was shipped and can not be canceled Monday 11 I will have my bank stop both payments as Fraud

Too small font for declining offers.

Product didnt work at all. After emailing Customer service 4 times in one week, i had bad communication back and forth with 4 different agents. They do not back up their product and issued me $13.99 refund out of a $56 order. Would not recommend the product or customer service of this company at all. There was no resolution on my end they offered me $13.99 refund thats all. That to me is unacceptable.

I just ordered the product and will wait and see how well it works. Im not a paid endorser.

Under a commercial point, it was a stressful situation. Tricky sale ethics, no- return as advertised, frustrating email saying one thing and then another… but customer service direct number that comes with the product does work and they will negotiate with you for your best interest.
Product seems to work, but it has been to early to for me to confirm its efficacy.

I've never dealt with a worst company in my life. I tried to order two bottles of the nail fungus medicine on april 14th i clicked the two bottles only and went to purchase them afterwards.I looked on my bank app and realized they charged me for 5 bottles so I called them immediately within three minutes of making the original purchase. After I dug to find an actual phone number. I explained the situation and they assured me that they would take care of it and I would only be charged for the 2 bottles I selected.They said it was some kind of promotional thing? So the mail shows up yesterday and I have 5 bottles and my bank statement still shows I was charged for 5 bottles. These bottles are very small,and the total was a over $160.00 so I called them back. I've never spoke to more rude people in my life. I tried to explain the situation which they really did not want to hear they are just trying to get you to settle for accepting a portion of the purchase, so you don't have to send them back and they can make more money on you.I explain to them.I do not want the other 3 bottles but they kept pushing trying to get me to accept 40%of my money back then 50% then 70% they were not listing to me at all. They were very rude and the lady hung up on me. So I called back, I got another lady. I explained everything to her. She was very rude as well.
She said, I will send you the address and I talked too much then hung up on me again for the second time different lady. Never explaining to me how she was gonna send it to me or the instructions or anything. So I called back a third time, got a different lady. Just as rude I explained to her. I was hung up on and the situation she said, you need to check your email and the reason they hung up on me Is I talk too much which tells me they're all working in a small little room together and are talking amongst each other. I cannot warn you enough.Do not deal with these people!These are some scummy scaming people. When I finally looked at the email, they want you to pay to ship it back to them. Of course which is bull because I called them right after the original purchase and explained to them, and they told me they would take care of it well before it had time to be sent to me. Honestly, it's on me. I should have did my homework first. I recently looked at their reviews, and I guess this is a common practice. They pool with people sending them more bottles than what they selected and charging them and hoping they don't call.And if they do trying to get them to accept a portion of their money! ALL I CAN SAY IS BEWARE Also the product is like water garbage.

Same experience as most people here. Ordered 2 bottles and somehow wound up paying for 5 plus shipping protection of $5.99. Immediately emailed to cancel 3 and of course it was already "with the courier" within 5 minutes. Shame on me for not doing my homework. And if payment was made through PayPal, be sure to go to your account and cancel recurring payments. They set themselves up for unwanted future shipments I assume.

Your website is difficult. I only needed 1 product each time - yet ended up with double my order.

I ordered this product through Amazon and shipping was prompt and the price was great!

Very courteous and helpful. No prwith product. My confusion on your website led to over ordering. Looking forward to using the one remaining order I am not canceling. Please provide return for refund instructions for the two over orders I wish to return.

The customer service agent was very helpful and handled everything quickly.