These people are scammers. They do not present the option for a hard cover until after you pay for the softcover, which immediately flagged my bank since it was an extra charge from a second website.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... Zobacz więcej
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I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed... Zobacz więcej
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I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Zobacz więcej
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Informacje dotyczące firmy
O Welcome Baby
Napisane przez firmę
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Dane kontaktowe
Stany Zjednoczone
- hello@welcome.baby
- welcome.baby
4,0
Dobra
572 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So excited to have the experience of…
So excited to have the experience of creating this sentimental Welcome Baby book!
14 lipca 2026
Odpowiedź od Welcome Baby
Dear g.bolton,
We're so happy to hear you're enjoying the experience of crafting your personalized Welcome Baby book! It's wonderful that you're creating such a sentimental story full of love. We're always here at help@welcome.baby if you ever need anything at all.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear mygoodysminimart,
What wonderful feedback! We're so pleased you're delighted with your personalized baby book, helping you capture those precious memories. We hope it makes your parenting journey even more magical! We're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Liked the topics for new parents and…
Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a subscription that the buyer will not be using. It’s just an extra step the buyer will have to remember to cancel after the trail period, which they won’t be using. Maybe include the information in the book for whom will be using it.
13 lipca 2026
Odpowiedź od Welcome Baby
Dear Grammy Smith,
It's wonderful to know you're enjoying the personalized story and finding our topics helpful for your parenting journey! We really appreciate your thoughtful suggestion on making the process even smoother for everyone. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Disappointed with the product!
Your support/help centre is efficient and quick to reply - a thumbs up to Nora Abot (junior support specialist) who aided me 100% with my query:::::the product (baby book)however is a con - false info/advertising with purchasing process in order to trap the buyer - not worth it!
13 lipca 2026
Odpowiedź od Welcome Baby
Dear clamagico,
It's great Nora provided such good help. We understand the impression you were left with regarding your experience. We kindly remind that terms were outlined and agreed to. Please email help@welcome.baby with your account email and order number for our team to review your case.
Sincerely,
Welcome Baby Team
SCAM: Hidden £24.59/month subscription attached to a baby book
I bought a physical baby book while pregnant. Hidden in the order was an app subscription — no price shown, no mention it would auto-renew. I was charged £24.59 a month for over 18 months for an app I never even downloaded. No renewal reminder, ever. Like most new parents (their exact target customer), I didn't spot it for a long time.
Support cancelled it and refunded only 3 payments, citing a "90-day window" — while twice ignoring my actual point: UK law requires recurring charges to be clearly disclosed BEFORE purchase, and this never was.
Many reviews here describe exactly the same thing, and the company always replies "email support." I did, twice, in detail. It didn't resolve it. The matter is now with my bank and reported to Trading Standards.
Welcome Baby: refund the remaining charges and I will gladly update this review to say you put it right.
Everyone else: check your statements, cancel in writing, and dispute the charges with your bank.
13 lipca 2026
Opinia niezależna
Odpowiedź od Welcome Baby
Dear Elly F,
We understand your concern about the situation you've described. We'd remind that relevant terms were outlined and agreed to from the start. Please email us at help@welcome.baby with your account email and order number so our team can review your specific case again.
Sincerely,
Welcome Baby Team
vergonzosa manera de actuar cobrando una subscripción para la app
pensaba que era el único, pero veo que hacen lo mismo con todo el mundo, te cobran una subscripción para su app de manera taimada. reclamado con el banco
7 lipca 2026
Opinia niezależna
Odpowiedź od Welcome Baby
Dear Dani,
We understand your concern regarding the situation you've described. We want to gently remind that the relevant terms were clearly outlined and agreed to from the start. Please email your account email and order number to help@welcome.baby so we can review your specific case.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear Oosthuizen,
We're delighted you're enjoying Welcome Baby! We're thrilled our intuitive steps help you personalize your story with exactly what you want. We hope you continue capturing magical memories, and we're always here at help@welcome.baby if you need anything.
Sincerely,
Welcome Baby Team
Quick and prompt
7 lipca 2026
Opinia niezależna
Odpowiedź od Welcome Baby
Dear Anju Bhim,
It's wonderful to hear you found our service quick and prompt! We're thrilled you're enjoying creating your personalized baby book to capture those precious moments. We're always here at help@welcome.baby if you need anything as you continue your parenting journey.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear Peter Newey,
What a joy to hear you're finding Welcome Baby so easy to use! We aimed to make personalizing your little one's story and capturing those precious milestones feel magical and straightforward. We're always here at help@welcome.baby if you ever need anything on your journey.
Sincerely,
Welcome Baby Team
The questions are good and should make…
The questions are good and should make for very interesting reading..
Hopefully the parents will enjoy it!
6 lipca 2026
Odpowiedź od Welcome Baby
Dear Dinkleboo,
It’s wonderful to hear you find the prompts so engaging and that the resulting story will be a joy for parents to read! We hope it brings them a world of wonderful memories. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear Ángel and Vivian,
It's wonderful to hear you're inspired to share the magic of creating a personalized story with other future parents! We're so glad you're enjoying capturing those precious memories. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear sissybatson,
We're so glad you had a smooth start creating your personalized baby book to capture those precious memories. We're always here to help make your parenting journey magical, so feel free to reach out to us at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
My experience was really gratifying…
My experience was really gratifying because her consumer service representative Nora diligently and kindly attended to me and gave me a full update on my book.
30 czerwca 2026
Odpowiedź od Welcome Baby
Dear lopezrodrigueznatacha,
It's wonderful to hear your experience was so gratifying and that Nora provided such a helpful update on your personalized baby book. We're thrilled you're creating a story full of love. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Very disappointing experience overall.
Very disappointing experience overall.
The purchasing process was unnecessarily complicated, with numerous upsells, add-ons and prompts to navigate through. Despite being careful during checkout, I still ended up with an unexpected additional charge of around $50.
The book itself was expensive, and after spending close to $200 in total, I was expecting a premium level of service to match the premium price. Unfortunately, after waiting around a month, I still have not received my order and had to chase updates myself.
Based on my experience, I would think carefully before ordering again.
29 czerwca 2026
Opinia niezależna
Odpowiedź od Welcome Baby
Dear Asna Aamir,
Thank you, we understand your concern regarding everything noted. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please email us at help@welcome.baby with your account email and order number so we can look into your specific case.
Sincerely,
Welcome Baby Team
Odpowiedź od Welcome Baby
Dear magpies,
What a pleasure to know you found ordering straightforward and our guidance so simple to follow. We're so glad we could make things easy for you as you prepare for your new arrival. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Very easy to set up
Very easy to set up! Wish there were more font options for the personalized dedication page and wish we could write more. But other than that, amazing!
25 czerwca 2026
Odpowiedź od Welcome Baby
Dear khuujennifer,
It's fantastic you found setup so straightforward! We're always looking into ways to enhance the personalized touches, and we really appreciate your suggestions. We hope you continue making wonderful memories; you can always reach us at help@welcome.baby.
Sincerely,
Welcome Baby Team
Beware
Beware. They automatically sign you up for the subscription when you purchase a book and then charge you over $30 a month even though yoy prove that you never used it and they refused to reverse a same day charge when brought forth to them. Pretty scammy if you ask me. I get I should have read the fine print but if I catch it right away and no support, that's not okay.
25 czerwca 2026
Opinia niezależna
Odpowiedź od Welcome Baby
Dear Michelle Ostmann,
Thank you for sharing your experience. We understand the impression you were left with. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to. Our team would be happy to look into your situation; please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
What I'm expecting to receive
"I just ordered my book, but so far, I like the questions you ask in order to know exactly what the customer is looking for. And I hope when I receive the book, it meets all of my expectations."
24 czerwca 2026
Odpowiedź od Welcome Baby
Dear Mercedes Echavarria,
What a joy to hear you're already enjoying the personalized journey to create your book! We're confident you'll love the finished product. Remember, we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
They are going to love this !
Easy prompts, it was great to have a place to dedicate the book, as well as the option to select Aunt as gifter. They are going to love this !
24 czerwca 2026
Odpowiedź od Welcome Baby
Dear Julie B,
It's wonderful to hear how much you appreciated the easy setup and the special touch of dedicating your book! We're thrilled your recipient will love it. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
It was very fun to make this book for…
It was very fun to make this book for my first grandson.
24 czerwca 2026
Odpowiedź od Welcome Baby
Dear Carmen Alomar,
It's wonderful to hear how much joy you found creating this special book for your grandson! We're so glad you enjoyed the process, and we're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.