Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just about perfect! Finding cleaning products that don’t trigger my asthma is a challenge. Usually I have to avoid anything fragranced, but these don’t bother me at all and smell lovely. The spray... Zobacz więcej

Oceniono na 5 z 5

Everything smells gorgeous especially the multi purpose cleaner and the floor cleaner. The sponges are a revelation. I live in a hard water area though which means filling the refills with this so do... Zobacz więcej

Oceniono na 5 z 5

Products are excellent - easy to make up at home, no plastic bottles, smell lovely and also do the cleaning job! I am on a subscription order which is easy to manage and change if I don’t need a top u... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca środków czystości

Napisane przez firmę

Spruce Refillable Cleaning Products: Non-toxic and planet-friendly


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

344 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(344)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 37

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Awful Customer Service

Ordering process was very easy. Parcel arrived in a timely fashion. Making them up, easy. Smells amazing. Spray nozzles not great. Customer service absolutely awful, I have emailed - no answer. I have commented at least three times on the Facebook advertising posts - received a comment saying this would be looked into. Over a week later still nothing. Hate putting this type of review on, however, they have had sufficient time to contact me.

1 marca 2023
Logo Spruce

Odpowiedź od Spruce

Hi Margaret, thank you for taking the time to give your feedback and I’m glad to hear you enjoyed the fragrances. We wholeheartedly apologise that your email was missed. We are a very small team and get a large number of emails. We do try to respond to every one promptly, but occasionally one slips through. I’m very sorry for this. If you have still not received a response, please do reach out to info@wearespruce.co as we’d love to get this resolved as soon as possible. Thank you.

Oceniono na 5 z 5

I ordered the starter pack for cleaning…

I ordered the starter pack for cleaning my bathroom and was pleasantly surprised at the cleaning power of the product. The smell is great and really fresh.

3 marca 2023
Logo Spruce

Odpowiedź od Spruce

Hi Shirley, so happy to hear that you were pleasantly surprised by the cleaning power. There's a misconception that natural = not as powerful, and when it comes to our products we believe that is totally untrue! Thanks for taking the time to leave us your lovely feedback :)

Oceniono na 1 z 5

Disappointed with the product

Disappointed with the product. Smells lovely when you spray it but the smell disappears immediately. Thought my house would smell really nice but nothing. Love the concept but sadly will be returning to my old products. Not worth the money

14 marca 2023
Logo Spruce

Odpowiedź od Spruce

Hi Merida, thank you for your feedback. Cleaning companies for decades have made us believe we need to have that overbearing strong smell to feel like cleaning has been done. These synthetic fragrances in mainstream cleaners contain chemicals like phthalates which disrupt our hormonal health. We stand for the opposite. High product performance with a light, fresh, natural, and safe fragrance that most of our customers do enjoy. We totally understand that fragrance is a personal preference though and I am sorry to hear you were unhappy with your Spruce

Oceniono na 5 z 5

Great cleaning, great scent

I have the multipurpose cleaner, bathroom cleaner and floor cleaner, all on subscription now. Love the streak free clean and the smell of the floor cleaner is absolutely gorgeous. Refills take up hardly any space and I love that we aren’t breathing in toxic cleaning sprays at home any more.

6 lutego 2023
Oceniono na 5 z 5

Brilliant eco multi purpose cleaner so…

Brilliant eco multi purpose cleaner so simple to use smells lovely used it yesterday for first time and couldn't believe how it made things sparkle and clean eco products differently works better than everyday products that is harmful to our plant, just ordered bathroom cleaner which will be here soon as delivery is quick

7 lutego 2023
Oceniono na 5 z 5

Amazing

The company has a made a really good floor cleaner. The smell is devine and the floors look really good. So nice to have a floor cleaner that is in recycled packaging.

25 lutego 2023
Oceniono na 1 z 5

Waste of money

I was so excited to try this...but not impressed at all. Barely any scent to the multipurpose, so no scent left when cleaning. The bathroom one smelt lovely when opening the packet but when mixed with the water, you can only just smell it. They claim your house will smell like a spa...not true, i felt i was just cleaning with water 😔

23 stycznia 2023
Oceniono na 5 z 5

I bought two bottles to increase our…

I bought two bottles to increase our water intake and in particular tap water. It really has helped and feeling much more hydrated as the water stays cool and you don’t have to worry about “spiders” in your glass at night time 😜

21 lutego 2023
Oceniono na 2 z 5

Disappointed

The starter pack arrived on time. I filled the bottles, gave them a shake and left them for a while. I came back to find them sitting in a puddle. The pumps were leaking. I tipped some product out and dried them off. Used it and left it on the side. Came back a little while later and same thing, leaking. So not a good start. I was expecting more smell, but it's really very light. You can barely smell it. Also not impressed with the cleaning power of the product. It's fine for a quick wipe over, but it is not good enough for anything other than that. Plain water does just as good a job. I won't be repurchasing.

17 lutego 2023
Logo Spruce

Odpowiedź od Spruce

Hi Miss Fullerton, I think you may have made a slight error in handling the product which is why your experience is different from other customers'. Our website or printed directions don't mention or recommend giving the product a shake, as the product mixes on it's own to form a homogenous solution. Shaking them is probably what resulted in leakage and wastage of the concentrate and the resulting liquid wasn't potent enough to do it's job, hence your comparison with water. I would be happy for you to try some more by following the correct directions, I hope we can change your opinion about the performance and smell once mixed properly.

Oceniono na 5 z 5

Brill

Only been using for a few weeks,smells lovely and cleans really well, overall pleased 😊brill

16 stycznia 2023
Oceniono na 5 z 5

A safe and effective cleaning product!

Great product and easy to set up. So pleased with the quality as it leaves no streaks on surfaces and has a lovely fresh scent. Will be purchasing refills when needed but a little goes a long way. Well worth purchasing and I feel so much better for knowing this cleaner has no harmful chemicals.

20 stycznia 2023

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