We Are Knitters Recenzje 

Excellente expérience avec l'assistance de we are knitters ! Réactif, "aux petits soins" pour vous rendre le tricot plus facile et plus créatif !
Ils sont très disponibles !
Un vrai bonheur .

My husband ordered me a kit for Christmas, he was sent the kit in the wrong colour with no contact or explanation as to why. I contacted them to complain and never heard anything back. Really disappointing. The kit is fine (though all instructions are online which I'm not keen on), but customer service is poor.

Heb mijn eerste pakket besteld en ontvangen. Geen probleem dus. Daarna krijg ik vaker per dag een mail im nog iets te bestellen met een code voor 10 % korting. Na lang wikken wegen besloten dit te doen. Helaas bij het afrekenen wordt mujn code niet akkoord gegevens terwijl deze nog 5 dagen geldig was. Ik klantenservice ingeschakeld. Deze zou vraag uitzetten en binnen 48 uur zou er een bericht zijn. Heb inderdaad een bevestigingsmail ontvangen dat er max 48 uur overheen zou gaan voordat ik bericht had. Helaas. Heb zaterdag 24 januari 2026 contact gehad met klantenservice. Het is nu donderdagavond 29 januari 2026. Nooit meer iets gehoord. Kortom ik ga nooit meer iets bestellen.

High quality yarn; wool, alpaca and cotton; in a wide variety of colors; Great customer service; reasonably priced; great variety; easy to use patterns; quickly and carefully shipped; highly recommended; I’m a repeat customer; love We Are Knitters!!

I wish there were more photo examples of the yarn colors in the finished product to get a better idea of the color options (especially in mixed/multicolor yarns), but great customer service and responses from the team :)

Ordine arrivato. Tutto ok. Peccato che non sia più disponibile il filato Walt 100% lana sul sito… ho avuto fortuna ad accaparrarmi 3 gomitoli

Muy buenos productos. Me llegó una parte primero , pero al poco tiempo me llegó el resto del pedido

Ordered 3 skeins then realized a week and a half later once I started my project that I needed 2 more and they were out of stock. Tried to contact them about when they might have more in stock but never got a reply. Settled for ordering another 2 skeins of another color to make my project stripped now vs one solid color, it was an ok compromise but wasn't my first choice. Better than starting over with different yarn....

Having decided to treat myself for Christmas I eagerly awaited delivery only to be told the main item in my order was out of stock. I decided to carry on with the rest of my order, however, when they finally got around to dispatch yet another item was out of stock. Order cancelled and I’ll find myself something else for Christmas now we’re half way through January. I would be wary of ordering from them again.

Ich habe eine interne Mail zu einem Sale bekommen und sie haben sich nie dazu geäußert, warum ich diese Mail überhaupt erhalten habe. Sehr unseriös. Wenn man nach Farben fragt, wird einem ins Gesicht gelogen, die Wolle gab es nie wieder. Und dann noch Werbung mit Sweeny…. Was soll ich sagen… Ich bestelle hier nicht mehr.

I had lost a pattern for a knitting kit I ordered forever (like 2 years ago). I reached out to see if it was possible to resend it and received the pattern the next day, which is very much appreciated!

Première commande, petit souci technique: le service client a été très réactif ( excellente communication)et mon problème a été rapidement résolu. Je suis ravie !

I had an issue with a knitting kit (both a yarn quality issue and later a structural problem with the project), and I have to say that We Are Knitters handled the situation in an exemplary way.

The customer support, especially Vincent, was very responsive, friendly, patient and solution-oriented. They took my case seriously, reviewed photos, discussed the technical aspects with their knitting team, and in the end provided a very fair and generous solution, including additional yarn sent free of charge.

Thanks to their support, I was able to finish my cardigan successfully and I am very happy with the final result.

Great customer service, cooperative, fast and professional. Highly appreciated!

This site not only has excellent patterns and yarns, but also has a customer service team with helpful and friendly staff. I lost the pattern for a cardigan I love, and they immediately sent it back to me in digital format. I highly recommend their products!

I received my order quickly but it the yarn wasn’t the color I thought it was going to be. Also, the order insert said a tapestry needle was included; it wasn’t (no huge deal). The website ordering page doesn’t allow you to zoom in on a colorway (not that I could find anyway). I wanted the yarn in the ad I clicked on but received something else. I want to return it and I’ve tried contacting them for return instructions. It’s been 4 days now and I haven’t heard from them. I’ve

The custom service was great. My needle tip broke, and they quickly send me a new pair.

I was wondering where to find a pattern that was showing as a new product and haven’t received an answer

I have purchased a sweater from WE ARE KNITTERS 4x! I started last year I love the soft yarn. The kits make it so easy, everything is included. Thank you WRK.

Easily able to get my question answered. Appreciate that