We Are Knitters Recenzje 

Emails an die offizielle Email-Adresse, von der ich auch Nachrichten bekomme, gehen nicht durch. Ein Impressum habe ich auf der Seite auch nach ausführlicher Suche nicht finden können. Ist das nicht vorgeschrieben? Ich werde aufgefordert, Feedback zu geben. Im Betreff heißt es, es dauert 30 Sekunden, im Text der Email 2 Minuten und bei Beginn der Umfrage 3 Minuten. Ich fühle mich da veräppelt und all das ZUsammen macht auf mich keinen seriösen Eindruck. Zudem habe ich vor Jahren ein Pack gekauft für eine XXL-Decke. Dabei waren gerade Stricknadeln. Wie soll man damit eine Decke mit 1,25 m stricken? Nogo.

Everything was delivered on time and as promised.

Love the products, love the customer service!

I just received my order and I am pleased with the yarns. The yarn is a little bit pricey but the company offered a discount which helped. The yarn is cotton but has a clean finish which will make the stitches look good.

So happy with the entire process. Love your shipping bag!

I did a gauge swatch for the Venice Tee but the knitting looked too loose even though the gauge was correct. It was going to turn out to be a very baggy tee. I went down a needle size and the gauge is a bit smaller for both rows and stitches as would be expected but it looks so much better and more like the photos. It is easy enough to adjust for size. I’m just a little concerned that I now may not have enough yarn.🧶

Always know that I will get beautiful high waking yarn and products from WAK!

I have been a customer for many years and love their kits. The option to include knitting needles/crochet hook reduces my panic in scrabbling around to find one.
When I made my recent order (WIP project bag) I had cause to contact customer service. Vincent helped enormously, keeping me updated and responding quickly to my emails providing a resolution.
I have no hesitation in recommending We Are Knitters, I will definitely be using them again.

My email inquiry was answered very quickly and I appreciate that. I was going to return the yarn as it was not the weight that I originally thought as I had purchased some couple of months earlier in same color not realizing when I reordered it was a thicker yarn. They were ready to refund me but I decided to keep it and make another project and will order the correct weight when it comes in at the end of the month.

Easyness to order. Good quality of wool.
I can't wait knitting my pullover.

I have been buying from WAK for a couple of years now, and it’s never been a disappointment. Love the yarns, and the patterns are very friendly user. Must also compliment the customer service. Recently had a question and the response was almost immediately and helped me with my concern. I highly recommend WAK! Thank you!

I wanted to order a kit for a baby blanket. I needed help with something and my question was answered extremely fast . They also had an amazing tutorial.
Everything was explained. Great company! Excellent customer service.

I love the kit for the cardigan with all the yarn and even the needles and buttons. The pattern is just what I wanted. Bravo!!

⚠️ Very disappointed with We Are Knitters.

Order #568211
Order date: June 22, 2026

The problem is not that delivery takes one week. Your website clearly states that this is the expected delivery time, and I completely accept that.

The real problem is that an entire week has passed and I still have absolutely no information about my order. The only status shown is “Waiting for information.” I don’t know if my order has been shipped, where it is, or when it will arrive. At this point, I honestly don’t even know if it will arrive this year.

For the premium prices you charge, this level of customer service is unacceptable. Communication is practically non-existent, and it’s frustrating that customers have to complain publicly just to get an update.

If you cannot provide reliable information about my order, I expect a full refund.

I hope someone from your team finally responds and resolves this situation.

I had a question and they responded very quickly. They are knowledgeable and helpful. The product quality is always great too.

Filati di ottima qualità e di colori bellissimi.
Schemi ben fatti, facili da seguire e con una buona scelta di modelli.
Interessanti anche i molti accessori disponibili sul sito.
Ho avuto un piccolo problema con la consegna di un ordine per il quale ho ricevuto ottimo riscontro e supporto da parte del servizio clienti.
Grazie!
Anna

I constantly have trouble logging on and staying on your website. It makes me log in again every time I try to check my order statue. Also it is very hard to follow the status of my order and the content of my order on your website.. I like to be able to go back and check my orders and it should be easier to track the order through the website. If you had a more informative, user friendly order history for each account I think people would appreciate it. I love your sweaters though... the hand painted multi color yarns and the way you have color blocked the sweater designs is very new and fresh! good work! It makes me really want to knit your sweaters!

Service clientèle très réactif ! À recommander !

Support = 10 stars. Successful sleuthing for an old order, quick and efficient organizing of a solution.
Very agreeable communication.