Ordering is easy and very flexible. Have had no issues at all with the delivery always there within the times they say on site. Customer service is helpul and very freindly. Overall an excellant exper... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Extremely pushy sales people. Was practicly forced to scan the QR code at the door, to buy a carton of 6 eggs and a thing of milk and didnt let us do it later and then pressured us to take a photo as... Zobacz więcej
Reakcja na opinię
Exceptional service from this company. They have never missed a delivery and I have never been missing any items plus everything is always fresh. And the prices are better than my local shops and it... Zobacz więcej
Was talked in to having an order of milk by a nice sales rep. He did lie to me though, we normally have organic milk and so it is important to us where the milk comes from. He stated that he was a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Watsons Pantry
Napisane przez firmę
Watsons Pantry is here to power your morning cuppas, to make lunchbox-packing a little easier, and family breakfasts that bit smoother.
When you shop with us, you’ll enjoy BIG savings on all the basics your family loves for breakfast and beyond. You can count on us to keep your fridge stocked with fresh essentials in-between those big weekly shops.
We go the extra mile (literally!) to make sure your family gets exactly what they need, right on time. Our amazing value service lets you set up regular orders at a frequency that suits you, with delivery that’s always free.
Dane kontaktowe
Zjednoczone Królestwo
- 0800 008 6652
- customerservices@watsonspantry.co.uk
- watsonspantry.co.uk
3,4
Średnia
156 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great supplier
Great supplier, look forward to thrm offering more lines. Quality very good. Service 1st class.
2 czerwca 2025
Opinia niezależna
Relentless Knocking of door!!
Not actually spoken to Watsons Pantry, they have been relentlessly knocking my front door though!!
3 times today, I’ve been out at work so couldn’t answer. Why do they need to or think it’s acceptable behaviour?
It puts me off straight away, first impressions and all of that!!!
30 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Ben,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the repeated visits from our team.
We have sent you a separate email to gather more information about your experience, and we kindly ask that you respond at your earliest convenience. Your insights are valuable to us, and we want to ensure that we address your concerns effectively.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
Seemab Sarfraz
Rude and pushy
Rude and pushy! Kept repeatedly coming to my house and ringing the bell (when I was out at work!) when I got home I answered and the woman took my phone after I scanned the QR code and adding stuff to the basket, then said ‘you get 20% off if you do it now, that’s what all your neighbours are doing’ and went to checkout! I said I already told you I wasn’t placing an order right now I wanted to look on the site and browse fully. (I’d probably have ordered quite abit!) after I said that she said ‘fine’ and stormed off. Disgusting practices and not a way to get customers.
28 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Emma,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your interaction with our representative. Your feedback is invaluable, and we take such matters seriously as we strive to improve our customer service.
We have sent you a separate email to gather more information about your experience so that we can investigate this further and ensure it does not happen again. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.
Thank you for your understanding, and we look forward to resolving this matter.
Best regards,
Seemab Sarfraz
Ridiculously rude sales tactics.
Came in from work today and my partners just told me a door to door seller took her phone off her and started putting in an order for her without even asking if she wanted to do so?? Not to mention clicked on reveal password! Then, to top it off, when my partner said she'd no longer be buying anything at all and also mentioned it was the wrong side of payday the sellers response was to 'go get a credit card'! Looking at the many other 1* reviews this company should absolutely be reported to trading standards. Disgusting.
29 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Chris,
Thank you for sharing your feedback with us. We sincerely apologize for the concerning interaction your partner experienced with our representative.
We take such matters very seriously and are currently investigating the situation to ensure that our sales practices align with our commitment to customer respect and privacy.
Additionally, we have sent a separate email to gather further information regarding this incident, as your insights are invaluable in helping us improve our service.
If you have any additional details to share or further concerns, please do not hesitate to reach out. We appreciate your understanding and are dedicated to resolving this matter.
Kind Regards,
Seemab Sarfraz
Trying to see my passwords and my credit cards
When the girl came to the door she started to walk me through the steps via QR code she seemed lovely until it came to creating an account and buying items there and then. She was pressing my phone which was in my hand and she clicked the ‘reveal’ buttons on the passwords I was planning to set for the account? I pulled away from her and told her I was no longer buying it there and then and besides it’s the wrong side of payday. She said “well go get a credit card” if this is before even being a customer 👎 no thank you
29 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi,
Thank you for taking the time to share your experience with us. We sincerely apologize for the discomfort you encountered during your interaction with our representative.
We take your feedback seriously and are currently investigating the situation to ensure that our sales practices are respectful and appropriate. We have also sent a separate email to gather more information regarding this incident, as your insights are crucial for our improvement.
If you have any additional details to share or further concerns, please feel free to reach out. We appreciate your understanding and are committed to addressing this matter.
Best regards,
Seemab Sarfraz
Watsons Milk delivery's
I have been very pleased with the service I have received.The milk in delivered on time and I have a game of finding the milk as the delivery staff very kindly hid it so the sun can't damage it I would recommend them in an instant.Thank You WATSONS.😀👍
23 maja 2025
Opinia niezależna
l talked with the guy to send me only…
l talked with the guy to send me only one time to see quality of the product but they start to send regularly without my permition and l told them to send whole milk they send semiscimmed every thing is wrong.
27 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Atilla,
Thank you for your feedback regarding your recent experience with our service.
I sincerely apologize for the inconvenience you've faced, particularly with the unexpected regular deliveries and the incorrect milk type.
Please rest assured that we are taking your concerns seriously and are actively working to rectify these issues. Your input is invaluable in helping us improve our operations and ensure that we meet your expectations moving forward.
If you have any further questions or need assistance, please feel free to reach out. We appreciate your understanding and patience as we work to enhance our service.
Warm Regards,
Seemab Sarfraz
Not interested
It's 2025, get flyers or let people sign up via the QR code I had to scan 5 times! Knocked on my door twice on a bank holiday! Chap was nice but it's just rude to do d2d on a bank holiday.
Or just let people order when they feel like it, don't push people to buy now so the sales person needs a confirmation order number.
26 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Sally,
Thank you for your review, and I apologize for any inconvenience caused by cold calling on a bank holiday.
I would be happy to have a further look into this for you therefore, I have sent you a separate email for more information, in order to assist.
Could you please send us your first line of address, postcode, or any related information to our admin team at customerservices@watsonspantry.co.uk So, This will help us determine if the visits are related to our service.
Please rest assured that we take your concerns very seriously and are actively addressing them internally to prevent such occurrences in the future.
Thank you for your understanding.
Best Regards,
Seemab Sarfraz
Ive tried to cancel my order
Ive tried to cancel my order, delete my account, and called them but they hung up, they keep on trying to take my money when i don’t want them to deliver any more service to my house.
25 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Airidas,
We appreciate you bringing your concerns to our attention. We understand that you've experienced difficulties with canceling your order and deleting your account, and we want to assure you that we are looking into this matter.
To assist you better, we have sent you a separate email requesting additional details. Your feedback is valuable to us, and we are committed to addressing your concerns.
Thank you for your understanding, and please feel free to reach out if you have any further questions or need assistance.
Kind Regards,
Seemab Sarfraz
We sign up as a try after lovely lad…
We sign up as a try after lovely lad knock on our door. We usually use competitors but cheaper prices with Watson encourage us to try. We have been told everything will be delivered from local farms. To our surprise milk was nothing different then store bought and nowhere near from midland’s and eggs have been from Cornwall. Do not use if you like your local fresh milk. They just delivered store bought items with their own label.
6 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Monika,
Thank you for taking the time to share your thoughts with us. We truly appreciate your feedback and understand your concerns regarding the sourcing of our products.
At our company, we strive to support British farms; however, we also work with various depots and suppliers across different regions to ensure we can provide quality products to our customers. We sincerely apologize for any confusion regarding the origin of our milk and eggs.
Your input is invaluable, and we have passed your feedback along to our management team for further consideration. We genuinely appreciate your support and are committed to improving your experience in the future.
If you have any further questions or concerns, please don’t hesitate to reach out. We are here to help.
Warm Regards,
Seemab Sarfraz
Farm fresh milk and eggs it is
Vinita was lovely. Was very patient throughout the time with me. Helped me with the new technology. Excited about my fresh milk and eggs.
21 maja 2025
Opinia niezależna
Always delivered on time and early too
21 maja 2025
Opinia niezależna
Intrusive Cold Calling
Continuous cold calling from 4:30pm to after 8pm in one evening. Repeatedly rang the door bell and rapped on the door but left before I could answer each time. It seems like the sales people went up and down the houses on the street pressing all the bells and leaving without waiting for an answer.
At one point a sales person just stood on my doorstep for several minutes in front of my window on her phone.
I have already had 2 cold calls from this company previously where I spoke to the sales person and declined.
20 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi,
Thank you for taking the time to share your experience. We sincerely apologize for the disturbances caused by our sales team during their outreach efforts. It is never our intention to inconvenience anyone, and we appreciate your feedback regarding our approach.
We take your concerns seriously and will review our practices to ensure they align with our commitment to respectful and considerate communication. Your input is invaluable in helping us enhance our services and outreach methods.
If you have any further concerns or feedback, please do not hesitate to reach out. Your satisfaction is important to us.
Kind regards,
Seemab Sarfraz
Knocked on my door seven times
Knocked on my door seven times this evening, left so quickly the first three times i missed them, have since been ignoring the door as seen the same lady on camera every time. Ridiculous and intrusive, do not give them a penny.
20 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi,
Thank you for sharing your experience with us. We sincerely apologize for the repeated disturbances you encountered. We understand how frustrating and intrusive this must have felt, and we appreciate you bringing it to our attention.
Your feedback is important, and we will address this matter with our team to ensure that our representatives are more respectful of our customers' privacy in the future.
If you have any further concerns or would like to discuss this matter directly, please feel free to reach out to us. We value your input and are committed to improving our services.
Kind Regards,
Seemab Sarfraz
Faizan was amazing
Faizan was amazing, came to my door and told me about the fresh milk and free delivery. I love the idea of a milk man and am happy to support
16 maja 2025
Opinia niezależna
Just signed up!
I haven’t had a delivery yet as today, I signed up to this service for my mom when the lovely Gia knocked on her door. She explained the service and showed us how to sign up and make our first order. She was lovely and polite the whole time. Thankyou for helping us and making our day that little bit better!
13 maja 2025
Opinia niezależna
Don't sign up when cold called!
Signed up via somebody knocking on my door. Wish I hadn't. First delivery didnt go well - promised delivery by 7am by 8.30am still no produce.
Called and told it was out for delivery but running late! Asked to cancel my account and all future orders. If you can't get the first one right then it's not going any further. I was told someone would call me back to cancel my account - NO CALL BACK!!! I will be calling again and will definitely NOT be recommending the company to friends and family. In fact I will actively tell people to avoid this company.
Lesson learnt - don't sign up at the doorstep!
10 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Paula,
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you encountered with your first delivery and the subsequent lack of communication regarding your account cancellation. Your experience is important to us, and we sincerely apologize for any frustration this has caused.
We have taken your feedback seriously and are currently investigating the matter with our team to ensure improvements are made. If you would be open to it, we would greatly appreciate the opportunity to serve you better in the future.
Thank you for your understanding, and we hope to have the chance to regain your trust.
Kind regards,
Seemab Sarfraz
Knocked on the door twice today trying…
Knocked on the door twice today trying to sell their products despite several no cold calling signs, I already told her I wasn't interested the first time, will be reporting to trading standards as it is illegal to ignore the signs
9 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi,
Thank you for taking the time to share your experience with us. We truly value your feedback and want to sincerely apologize for any inconvenience caused by the recent visit from our canvassing team.
We understand your concerns, and we want to assure you that the issue has been addressed with our team to prevent any future occurrences. We strive to respect the preferences of all our community members and appreciate your understanding as we work to improve.
If you have any further concerns or feedback, please do not hesitate to reach out. Your satisfaction is important to us.
Warm regards,
Seemab Sarfraz
Deliveries to the doorstep :)
Rumie knocked at my door at approximately 8:30 pm. This wasn't a problem. It's not too late, and it's a good time to catch potential customers. It also showed me that Rumie was promoting Watson's Pantry because she believes in them enough to work into the evening to spread the word to the public about the potential of a valuable service, much the same as the local milkman previously did, and Watson's Pantry brings back a similar service.
Rumie was an incredibly personable young woman with a strong sense of integrity and common sense, which shows through when she's discussing Watson's Pantry. I would recommend trying this service and seeing the benefits of milk doorstep deliveries.
7 maja 2025
Opinia niezależna
Very poor company
They Keep taking money out the account when i cancel Everything and Very poor for a company
7 maja 2025
Opinia niezależna
Odpowiedź od Watsons Pantry
Hi Dale,
Thank you for taking the time to review our service.
I sincerely apologize for the inconvenience and frustration you've experienced with our payment process. I would be happy to look into this further for you, so I have sent you a separate email to gather more information and assist you.
We value all of our customers, and your feedback is incredibly important to us. We are continually reviewing our operations to improve your experience and provide the service you deserve.
Should you require any further assistance, please do not hesitate to get back in contact with us!
Best regards,
Zile Huma.
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