The order came as expected and I appreciated that I could track the order. When I got the bottle there was confusion on how to use it. I sent a message to the company and they responded on the weeke... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Esperienza fantastica, assistenza super, molto rapida precisa e puntuale. Gentilezza squisita degli operatori tutti. Grazie grazie davvero. La consiglio veramente, anche la qualità del prodotto è feno... Zobacz więcej
Reakcja na opinię
Customer service were very helpful, very quick in responding, no pushy sales tactics. Highly recommend. Also love the bottle I ordered and will be ordering more 🙂
I accidentally put in the wrong post code for my address, emailed them straight away and they replied really quickly and fixed the issue, very polite and helpful!
Informacje dotyczące firmy
Napisane przez firmę
At WaterH, we understand that staying hydrated well is harder than it sounds, and your water bottle could be doing more to help. That is why WaterH created a smart water bottle, an all-in-one hydration tool that auto-tracks water intake, analyzes water quality and provides custom hydration reminders.
Dane kontaktowe
678G SHEPPARD AVE E, M2K1B7, North York, Kanada
- service@waterh.com
- waterh.com
4,8
Doskonała
102 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Customer service were very helpful
Customer service were very helpful, very quick in responding, no pushy sales tactics. Highly recommend. Also love the bottle I ordered and will be ordering more 🙂
6 sierpnia 2026
Opinia niezależna
Great product. Wonderful customer service.
The order came as expected and I appreciated that I could track the order. When I got the bottle there was confusion on how to use it. I sent a message to the company and they responded on the weekend! They were careful to actually read my concern and their response cleared the confusion. It was so refreshing to deal with someone who knew their product.
The bottle keeps water cold for 24 plus hours and the app is helpful and allows for tracking more than what you drink from the bottle.
3 sierpnia 2026
Opinia niezależna
Quick and helpful customer service
I accidentally put in the wrong post code for my address, emailed them straight away and they replied really quickly and fixed the issue, very polite and helpful!
27 lipca 2026
Opinia niezależna
This is the best water bottle I’ve ever…
This is the best water bottle I’ve ever used, I had a connection issue but it was solved right away. I’m drinking more water than usual and I’m so happy about that. Thank you for your help and for creating an awesome water bottle.
22 lipca 2026
Opinia niezależna
It’s extremely encouraging and very…
It’s extremely encouraging and very easy to use. I love tracking my hydration through this bottle. Highly recommended!
27 lipca 2026
Opinia niezależna
I will buy more bottles for wife and…
I will buy more bottles for wife and kids The product works perfectly.
I contacted the team and they responded to me quickly, and not a robot.
Product 10/10
Service 10/10
26 lipca 2026
Opinia niezależna
Purchased two WaterH Bottles Boost - Delighted
Purchased two WaterH Bottles Boost, one for myself and one for my wife. Delighted with both. Great communications, speedy delivery and five stars for Customer Support. Well and truly recommended.
23 lipca 2026
Opinia niezależna
Esperienza fantastica
Esperienza fantastica, assistenza super, molto rapida precisa e puntuale. Gentilezza squisita degli operatori tutti. Grazie grazie davvero. La consiglio veramente, anche la qualità del prodotto è fenomenale. Lasciata bottiglia sotto il sole per 3 ore e più acqua rimasta fredda come se fosse appena presa dal frigorifero.
16 lipca 2026
Opinia niezależna
Odpowiedź od WaterH
la ringraziamo di cuore per le sue meravigliose parole! È davvero un piacere sapere che la nostra assistenza l’ha soddisfatta così pienamente e che la qualità del prodotto sia stata all’altezza delle sue aspettative. Il fatto che la bottiglia mantenga il freddo per così tante ore, persino sotto il sole, è esattamente il risultato che ci impegniamo a garantire.
Le sue lodi ci riempiono di gioia e ci motivano a fare sempre meglio. Grazie mille per averci consigliato così calorosamente: per noi è il miglior riconoscimento possibile.
Restiamo a sua disposizione per qualsiasi altra esigenza e speriamo di rivederla presto tra i nostri clienti!
Game Changer!!!
I am one of those neurodivergent people for whom self care has always been an uphill struggle. I suffer with alexithymia, and simply don't speak the same language as my body signals. I never know when I'm thirsty, and will only think to down a couple of pints of squash when I notice my urine resembling Dr Pepper and remember I've not had anything to drink all day 🤣
I am about to undergo bariatric surgery, and that puts paid to any future chugging, or overcompensating for depriving myself of fluids and neglecting my body. So, I got this bottle. Simply to remind me to take regular sips of drink across my day. And it has changed my entire life. I don't say that lightly. I now drink 3000-3500ml of water a day, and am spreading it out across the day. My skin looks amazing, I don't feel dehydrated, my fatigue has improved. It is absolutely brilliant. It keeps my drink cold too, which I love as I cannot abide tepid drinks. I love the customisable light colour. The only thing that could improve would be an option to set the time increments lower than every 15mins, as for the first few post-surgery weeks I'll need to sip about 15ml every 5 mins. But, it's honestly like 99% perfect. I was so chuffed with it, I got my hubby one too. Best thing I've spent money on in ages.
8 lipca 2026
Opinia niezależna
Odpowiedź od WaterH
Thank you for taking the time to leave such a thoughtful review – and for the Dr Pepper analogy; it gave us a good chuckle!
We're genuinely moved to hear how much of a difference the bottle has made to your daily hydration, particularly given the challenges you've described. The fact that you're now drinking 3,000–3,500ml a day and feeling real improvements in your skin, energy levels, and overall wellbeing is exactly what we hope for every customer.
Your feedback on the time increments is much appreciated and has been noted. We completely understand the need for shorter intervals post-surgery, and we'll certainly pass this suggestion on to our design team for future consideration.
It's also lovely to hear you loved it enough to get one for your husband – that's the best endorsement we could ask for.
Wishing you all the very best with your upcoming surgery.
The bottle is AMAZING
The bottle is great , it’s let’s I set it own goal limits in app and gives u incentives when I achieve it in app and bottle (with fireworks) it’s also heights up , for hydration reminds , and u can set it any colour you want !! (I’ve Christmas / multi coloured)
I HIGHLY recommend it to anyone who’s searching for a great water bottle out there !!
It’s so good I’ve got 4 and
14 lipca 2025
Opinia niezależna
Odpowiedź od WaterH
It's great to hear you're enjoying the app features, especially the goal setting and the fireworks incentives – they're designed to make hydration a bit more fun, and we're so glad they're working for you.
We really appreciate the high recommendation, and we're delighted the bottle has lived up to expectations.
Thanks again for taking the time to share your experience – it means a lot to us.
Purchasing my second kids water bottle…
Purchasing my second kids water bottle for my boys that struggle to drink water throughout the day. Customer service has been outstanding and the app is so easy. My boys are enjoying their new water bottles so much. What a great product!!!
10 lipca 2026
Opinia niezależna
Odpowiedź od WaterH
Thank you for taking the time to leave such a lovely review – and for coming back to us for a second bottle!
We're so pleased to hear that your boys are enjoying their new bottles and that the app is making hydration easier for them. It's wonderful to know our customer service team has looked after you well too – we'll be sure to pass your kind words along to them.
Hearing that families love our product enough to buy again is honestly the best feedback we could ask for.
Good product
Good product, good service. I was looking for such bottle for my diabetic father to ensure sufficient hydration. This is exactly what I needed and at a reasonable price.
23 czerwca 2026
Opinia niezależna
Odpowiedź od WaterH
Thank you from the bottom of our hearts for taking the time to leave such a lovely review. It truly means a lot to us.
Knowing that the bottle is helping your diabetic father stay hydrated makes our day — that’s exactly why we do what we do. We're so glad it turned out to be just what you were looking for, and that it came at a price that felt fair to you.
If there’s ever anything else we can help with — whether it’s an extra lid, a carrying pouch, or just a quick question — please don’t hesitate to reach out. We’re always here.
Last summer I purchased a Glacier Fresh…
Last summer I purchased a Glacier Fresh system for my rv.
It worked perfectly.
During winteriseation I inadvertently did not drain the center filter. I live in upstate NY.
Needless to say it froze the water left in the center section and split it.
The service dept at Glacier Fresh worked with me and solved the problem.
Good job, highly recommend
22 czerwca 2026
Opinia niezależna
Odpowiedź od WaterH
We're thrilled to hear that the system worked perfectly for you over the summer. And honestly, we totally understand the winterization slip — upstate NY winters are no joke! These things happen to the best of us, and we're just glad we were able to get you back on track quickly.
Our service team takes real pride in solving problems, not just processing orders, so your kind words mean the world to us. Thank you for recommending us — it's the highest compliment we could ask for.
If you ever need anything else — whether it's a replacement part, advice on winterization, or just a quick check-in — please don't hesitate to reach out. We've got your back.
Useful product with kind customer support
I initially received the water bottle as a gift but after almost of year of successfully achieving a consistent water intake, I purchased a larger version of the bottle myself (partially using the points I accumulated which was great). I've communicated with customer support a few times and each time I received helpful and kind responses.
17 czerwca 2026
Opinia niezależna
Odpowiedź od WaterH
It makes us incredibly proud to know that your journey started with a gift and turned into a lasting habit. The fact that you not only stuck with it for almost a year, but also chose to invest in a larger version for yourself — that's the kind of story that reminds us why we do what we do.
And we're so happy you got to use your points toward it! That's exactly what they're there for — to say "we see you, we appreciate you, and we want to make your next step even sweeter."
Hearing that our customer support team has been helpful and kind every time you reached out truly warms our hearts. We'll be sure to share your kind words with them — they'll be over the moon.
This is the best thing that ever…
This is the best thing that ever happened to me. Im not a big water drinker but WaterH has changed all of that. Feeling healthy, staying hydrated and the best part is setting the amount to want for each day and achieving the goal.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od WaterH
Hello Bernard!We’re truly honored to hear that WaterH is one of the best things that’s ever happened to you. That means the world to us.
Hearing that you've gone from not being a big water drinker to feeling healthy, staying hydrated, and smashing your daily goals — that's exactly why we do what we do.
Keep up the fantastic work, and remember we’re always here if you need anything.
This by far the best water bottle…
This by far the best water bottle reminded me when I needed to drink kept me up on my water intake which helped me reach my goal ..A must buy
10 maja 2026
Opinia niezależna
Odpowiedź od WaterH
Hello Tiffany!Thank you so much for your amazing review! We're thrilled to hear that our water bottle helped you stay on track and reach your hydration goals – that's exactly what we love to see! 💧
Knowing it's a "must buy" in your eyes truly means the world to us. Keep up the great work and stay hydrated!
WaterH Smart Water Bottle — Ace product & Support
I have 32 oz WaterH smart water bottle, which I received as a gift. I dropped it on the driveway, and broke the electionics. Obviously, this was not covered by warranty. WaterH support people were very prompt and helpful in directing me at a solution. If you get a WaterH bottle, get the 3 year extended care plan too, which covers accidental drops, like my situation. Aside from that, the bottle and smart app are really good for helping you establish good habits of hydration. Highly recommended. Enjoy!
4 maja 2026
Opinia niezależna
Odpowiedź od WaterH
Thank you so much for sharing your honest experience! We're really sorry to hear about the drop – accidents do happen, and it's great that you’re letting others know how the extended care plan can help in situations like yours.
We truly appreciate your kind words about our support team. Even when something isn't covered under warranty, we always do our best to guide our customers toward a helpful solution.
It's also awesome to hear that the bottle and app have been helping you build healthy hydration habits – that's what we're all about!
Thanks again for the high recommendation, and we hope you continue to enjoy your WaterH bottle.
Great Customer Service
Not only are the products great but the customer service is too. We lost a seal for one of our lids, so I reached out about a replacement. They were quick to reply and quick to have desired solution. Thank you!!
13 kwietnia 2026
Opinia niezależna
Odpowiedź od WaterH
Thank you so much for your kind words! We're really happy to hear that you're loving both our products and your experience with our customer service team.
Sorry to hear about the lost seal, but glad we could quickly help find the right solution for you. That’s exactly the kind of support we aim to provide!
If you ever need anything else, don’t hesitate to reach out. Thanks again for your support!
I love my Water H bottle
I love my Water H bottle. It is stylish and keeps my drink cool, but most importantly, I love the reminders both visual and audio to drink water. Since I received my purchase I have met my daily recommended water intake. Additionally I had one question for customer service and when I reached out to them they were very responsive and helpful. I'm happy with my purchase.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od WaterH
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you’re loving your Water H bottle — especially the reminders that help you stay on track with your daily water intake. That truly means a lot to us!
It’s also great to know that our customer service team was able to assist you promptly and effectively. We’re always here to help whenever you need us.
Thanks again for choosing Water H. We’re so happy to have you as a happy customer! 💧
I bought two of these for Christmas and…
I bought two of these for Christmas and we drink a lot more water now. People at my gym are always asking about it and want to buy too. I sent them an email to do some fun things with the app and they responded right away which was cool.
19 marca 2026
Opinia niezależna
Odpowiedź od WaterH
Thank you so much for your review! We're delighted to hear that the bottles have helped you and your loved ones drink more water—and that they're getting noticed at the gym! 😊
It's also great to know that our team was able to respond quickly to your email. We truly appreciate your suggestions for the app, and we're always excited to hear ideas from our customers.
Thanks again for choosing our bottles, and please don't hesitate to reach out if you have any other thoughts or questions!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.