Women’s wear store London . With Carla’s friendly guidance on style and colour I bought a stylish coat and ordered a kilt to wear with it. Desperate to wear this outfit in the winter ho... Zobacz więcej
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My personal passion for choice, quality tweeds & cut is met with Walker Slaters catalogue... coupled with fine tailoring expertise & excellent service & delivery Many thanks, John H, Kent.
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Beautifully woven sport coat/jacket. Being on the aging athletic cut side, the regular 46 fits wonderfully through the chest and waist and length. Sleeves may be a touch long, but easy enough with a t... Zobacz więcej
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Great company. Product quality is excellent with wonderful attention to detail. Fabric, design, stitching are all top-notch. Excellent, responsive customer service as well. Prompt, reliable, speedy sh... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Walker Slater was founded in the Scottish Highland town of Laggan, 1989. A year later we opened our first store in the heart of Edinburgh’s Old Town—the picturesque Victoria Street. Our once small shop has grown gradually, flourishing into a thriving menswear flagship. Upon this journey we tried out a rail of ladies garments, which gradually became a whole section and later a dedicated store! At Walker Slater, we take the traditional and breathe new life into it. Our main inspiration is our heritage and Scotland’s natural beauty. At the core of our collections is tweed; from the hardest wearing Harris Tweed to the softest blend of cashmere wool. Alongside it we use a selection of fine materials such as lambswool, silk and linen to create traditional clothing with a modern edge. We believe in quality, timeless clothing and work hard to develop looks that are beautiful and functional. Our hand-picked selection of complementary accessories from British and European manufacturers are sold in every store, just in case you need that finishing touch.
Dane kontaktowe
16-20 Victoria Street, EH1 2HG, Edinburgh, Zjednoczone Królestwo
- +44 (0)131 220 2636
- customerservices@walkerslater.com
- walkerslater.com
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Orderd suit to Germany
Orderd to Germany, great service, great product. 10/10 would recommen. Ordered 40L and it does fit like a 98 would in european sizing would. 10/10 would recommend, also fast delivery

Odpowiedź od Walker Slater
Exceptional Quality and Service
This is the second order I have placed and I so happy with the exceptional quality of the products.

Odpowiedź od Walker Slater
Beautiful quality and great fit
Beautiful quality and great fit. Couldn't be happier - and I actually came back to buy a second blazer. Shipping was prompt and good, too.

Odpowiedź od Walker Slater
Beautiful quality knitwear
Beautiful quality knitwear. Customer services were great. Returned and exchanged no problem. Ten out of ten.

Odpowiedź od Walker Slater
[ONGOING] Things seem to now be moving in the right direction
[UPDATE]: I have increased my review rating as since posting this review, I was contacted by Anna the next working day and I was given an update on my query. I appreciate finally being kept in the loop and not having to chase to see where things stand. Anna has made the effort to rectify my dissatisfaction and was proactive in calling and e-mailing me.
I've been informed my next update will be in January, so I hope this is a good sign of better communication moving forward.
For now, I can say it does feel like things are now progressing in the right direction.
I will update this review as time progresses, where my query is concerned.
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Last year I purchased their Cruden Leather Chelsea Boots. I like them a lot so have been wanting to purchase a second pair, however, the website doesn't have my size instock.
I first called them last year to enquire about when more stock would come back in, where I spoke to their Buyer in the head office. The Buyer said they wouldn't be ordering more in any time soon and that I should call next year - specifically in September 2025.
As instructed, I called back this September and Spoke to Hannah and Anna. This is where all the problems started.
- They said they don't have any record of the shoes ever being stocked in my size.
- I provided them my order number for the pair I already own that evidences they did stock the size I'm after.
- Customer servive said they'd look into this and give me a call back.
- Neither Hannah or Anna ever called me back. I keep on having to chase for an update weeks after they said they'd call me back themselves and when I do speak to them, they don't have an update.
This appalling experience has been going on since September! (essentially 3 months) and still no update!
I was last told by Anna or Hannah on 22nd Oct 2025 (when I called to chase after not getting a call back), that they would put a reminder in their calendar to call me back on the Friday (24/10/25) - guess what? .... they never called me back! I'm fed up of being told I'll be contacted by [x] date and they never do!
I have never experienced such an appalling service. Disgraceful customer service experience.
I simply want to know when they will order the Cruden Chelsea boots in side 5.5 or 6 (which they told me they could do), yet they keep on failing to provide this simple update, despite promising to call me back on several occasions, but never do. Disgraceful experience which I find very insulting and disrespectful. It takes 3 months (and counting) to get a promised update? Seriously?!
Five stars for top quality
Five stars for top quality, beautiful colour and super fast delivery. Big recommendation!

Odpowiedź od Walker Slater
Beautiful garment
Beautiful garment delivered swiftly and with care. Excellent quality and style.

Odpowiedź od Walker Slater
Good quality and fast international delivery
The garment (coat) was of good quality, the customer service was excellent, and the international delivery was fast. I will definitely buy from them again.

Odpowiedź od Walker Slater
Great quality clothes and service
Great quality clothes and service. Packaging was very well done and secure. The size guide on the website for different types of clothes is very good, an everything fit perfectly.

Odpowiedź od Walker Slater
Excellent Quality Clothing
I really like the quality, design and style of Walker Slater. I have purchased two items from them, a baker boy style cap and a pair of Boyd Trousers.

Odpowiedź od Walker Slater
Absolutely fantastic
Absolutely fantastic serves and beautiful quality with a near perfect fit! Always a pleasure to receive such fine clothing.

Odpowiedź od Walker Slater
Beautiful tweed and well cut suit
Beautiful tweed and well cut suit. I was expecting that the whole product would be produced in UK, but even if the tweed is produced locally the production is done in Portugal.
I am delighted by the quality! Thank uly

Odpowiedź od Walker Slater
Sent via DHL Tuesday, received Wednesday
Classic British style as we like it
Large choice
Hard not to be willing to buy everything

Odpowiedź od Walker Slater
Stunning Vest
My husband is overjoyed with his new vest, he wore it on his birthday. We weren’t sure about sizing but the 44 fit perfectly! We will be purchasing future items from Walker Slater.

Odpowiedź od Walker Slater
Quality, style and tradition
Walker Slater is a brand with rare character, an eye for honest tradition and a skilled hand. Every item is beautifully and honestly crafted by real craftsmen. To be able to enjoy a brand such as this one is like a breath of fresh air in this time of overconsumption. I thank Walker Slater for valuing quality, beauty and history over marketing, consumerism and numbers.

Odpowiedź od Walker Slater
Excellent quality, great service
I have already ordered multiple times from Germany and delivery was always very quick through express shipping. Customer Service is very good with emails being answered within a few hours and replies actually being helpful. Returns are easy (but you have to pay for them if it is not due to a defect).
The quality of the materials and the tailoring is excellent, easily beating off the rack options of higher price in physical stores in my area.
If I would have to find a flaw with Walker and Slater it would be that their best designs sell out pretty quickly.
I have not tried the knitwear yet, but I certainly look forward to it.
Regardless if you are looking for a formal suit or a more casual blazer, Walker and Slater is definitely worth your time.
Great coat and excellent delivery
Great coat and excellent delivery. Fits perfectly, high quality!

Odpowiedź od Walker Slater
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