Volt Electrical Recenzje 

304
•
Wynik TrustScore: 3 na 5

3,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Job completed in no time, James is a professional tradesman, he kept us up to speed with every step & explained what he was.doing , he even put a lamp shade up for us whilst he was here !! I will... Zobacz więcej

Oceniono na 1 z 5

This do called company is a scam. They are not qualified electricians. As they couldn't find the meter for the kitchen switched, because kitchen was rewired, But said the main box needs changing a... Zobacz więcej

Oceniono na 1 z 5

I ordered some lights for one of my customers, after ten days had past i still hadn't received anything. I rang up to find out where they were and I was informed they were out of stock and wouldn't b... Zobacz więcej

Oceniono na 5 z 5

Ordered a new bathroom extractor fan and it arrived fast and as promised. The product was boxed well and the instructions were easy. Installed and had 3 speed options and went for the fastest. Works e... Zobacz więcej

Informacje dotyczące firmy

  1. Elektronika i technologia

Informacje przekazane przez różne źródła zewnętrzne

Volt Electrical Supplies stocks over 55,000 products, all at competitive prices. Browse switches, sockets, lighting, light bulbs, ventilation, fire, security, heating, consumer units. cable & management, as well as tools and more!


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

304 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(304)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Part order received

Quick turn around of order but unfortunately one item missing. Due to urgency missing part was purchased locally. A refund was gratefully received. Would use again.

8 marca 2017
Opinia niezależna
Oceniono na 5 z 5

Excellent service!

Excellent service! Goods well priced, delivered timely and as described. Will definitely use Volt Electrical again!

8 marca 2017
Opinia niezależna
Oceniono na 1 z 5

Item not received

I got an email on the 17th of February stating my order had been despatched and would take 2 days arrive. 3 weeks later, I am still waiting for it to arrive. Emailed the company and have received no response.

7 marca 2017
Opinia niezależna
Oceniono na 1 z 5

Lack of courtesy

I wrote this letter a couple of weeks ago and have had no response to date:

Dear Sir

As discussed with you sales department please forward to your Director.

I am writing to complain about the level of service that I have received and your company's breach of contract.

1. The order was placed on 20/2/17
2. Acknowledgement received 22/2/17 advising of full delivery within 2 working days
3. I telephoned your Customer Services Department on 24/2/17 querying non delivery. I had to phone twice and eventually some 2.5 hrs later received a text from DPD advising that delivery would be on 27/2/17.
4. I telephoned Customer Services again to complain and was I advised that the order was not dispatched as you were awaiting some clips.

I was expecting the order within 2 days of ordering, when I received your confirmation on 24/2/17 I wasn't too bothered as I was completing the work on 25/2/17. If you did not have the clips in the main order, it should have been dispatched and a second order with the clips should have followed separately. It looks like your staff have messed up with dispatching this order and sending out email confirmations which are inaccurate.

All I was offered was a cancellation of the order and a refund - how generous!

I am expecting compensation for your breach of contract and the appalling customer service that I have received. I didn't even receive an apology.

When I have dealt in the past, with Extractor Fan World, their deliveries were with me the day after I placed the order.

6 marca 2017
Opinia niezależna
Oceniono na 2 z 5

Really Slow Delivery

Unfortunate that the delivery was so slow as the price for the extractor fan I ordered was good. Lucky I didn't need it in a rush, probably would have cancelled the order otherwise!

1 marca 2017
Opinia niezależna
Oceniono na 1 z 5

1ST PURCHASE

Products all good as expected price competitive. I ordered due to delivery policy of notification and ability to arrange yo suitable date. In fact a week after ordering i called to find out when items would be delivered
I was advised of the date as Friday 10th.
Items never arrived after i tool the day off to be at home. Items were i am advised by neighbours were delivered on Friday17th a full week later and nearly 2 weeks after ordering. My parcel was left unsigned for and was damp from the rain. At least i received it.

1 marca 2017
Opinia niezależna
Oceniono na 2 z 5

Lack of communication

Ordered online, after chasing order discovered they were waiting for parts to come in but no notification of this to me, would also call me back that day with update, no returned call, cancelled order in the end, poor communication let them down.

27 lutego 2017
Opinia niezależna
Oceniono na 2 z 5

Poor on accuracy, timescales and communication.

Delivery 1 week later than expected, no communication without chasing them twice and when delivery did eventually arrive it was short on quantity and those they did ship were the wrong model and not matching their own order confirmation. My electrician has now had to be rescheduled twice because of Volt Electrical. Still ongoing but hopefully their correction of the issues will not be as frustrating as the last 2 weeks.

26 lutego 2017
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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