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Vokera Limited Recenzje 

2099
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I contacted Vokera to book in my annual boiler service and was given an appointment quite soon after. I got confirmation sent through to me and instructions on how to alter the appointment if need... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wish builders wouldn’t fit these cheap boilers. Tracey contacted me from Vokera’s customer service. She has completely resolved the problem my son had by reinstating the boiler warranty and arrangi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Margaret is back!! She is the hub of all things good and great about Vokera. She works closely with David, the training and technical guru, what a team ! Very fortunate to go on a fault finding and... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We had an engineer come out to fit a new heating element on Friday 11th September, looked like a great job and took some hours to do. It worked well until Sunday morning and stopped working again. A d... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent bojlerów
  2. również w kategorii:
  3. Bojlery i ogrzewanie

Napisane przez firmę

For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 7% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(2099)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 156

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Engineer attended to look after a leaky…

Engineer attended to look after a leaky boiler. Called pre arrival and knew exactly what issue was and was able to fix straight away. Happy boiler, happy customer. Lee Bullion has been the engineer to service boiler every year for last 10 years in Edinburgh - so glad I pay for the cover for my boiler. Very happy to give 5 stars. Hope they get recognised for this.

5 maja 2026
Opinia niezależna
Logo Vokera Limited

Odpowiedź od Vokera Limited

Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.

The Vokèra Team

Oceniono na 5 z 5

Had an engineer out named alan mcd

Had an engineer out named alan mcd. Done a grand job and was pleasant guy.

6 kwietnia 2026
Opinia niezależna
Logo Vokera Limited

Odpowiedź od Vokera Limited

Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.

Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.

The Vokèra Team

Oceniono na 5 z 5

Friendly, hardworking engineer

I had an engineer out to repair my boiler this week as I had an issue. The engineer phoned in advance before he arrived which was great. He was friendly and chatty, very efficient and knowledgeable. He explained what the issue was and how he resolved it. He gave me advice on how to look after my boiler too. Good to know there are still hard working engineers out there. I believe his name was Eddie Blackwood.

29 kwietnia 2026
Opinia niezależna
Logo Vokera Limited

Odpowiedź od Vokera Limited

Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.

Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.

The Vokèra Team

Oceniono na 5 z 5

Lyndon was extremely helpful and was…

Lyndon was extremely helpful and was able to book engineer at the earliest time possible

1 maja 2026
Opinia niezależna
Logo Vokera Limited

Odpowiedź od Vokera Limited

Dear Stuart, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.

The Vokèra Team

Oceniono na 5 z 5

Annual boiler service by Steven Langstaff ,the Vokera engineer.

Steven Langstaff ,the Vokera engineer arrived today at the time he indicated through the pre-visit phone call and carried out the annual service of our boiler promptly and efficiently as he has done over the last several years.
He is an excellent ambassador for Vokera.

1 maja 2026
Opinia niezależna
Logo Vokera Limited

Odpowiedź od Vokera Limited

Dear Michael, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.

The Vokèra Team

Oceniono na 5 z 5

Great Budget Boiler

Excellent Combi boiler at a great price and excellent customer support in the event anything does go wrong.

29 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Having called out a local firm to our…

Having called out a local firm to our boiler fault the quoted £1200.00 repair, but said it would be better to fit a new one.
Realise boiler was still under makers warranty. Steve Longstaff from Vokera attended my warranty call-out today. Steve explained everything and had my boiler fully working in an hour. Excellent service, thank you Steve.

29 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Fast, efficient repair

The engineer, Andrew repaired my boiler quickly and efficiently. He was able to explain why the part had failed. He was great to deal with. The call centre were great to deal with too. All in all an outstanding experience.

23 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

I called Vokera trying to locate my warranty certificate as I am currently selling my house. Laura was incredibly helpful, finding my details quickly.

I’m very happy with my Vokera boiler, it’s been reliable and works perfectly. Overall, excellent service and a good product. Highly recommended!

21 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Really happy with the warenty repair…

Really happy with the warenty repair service (got an extended on through an affinity installer). Though the web reporting/ booking parting was difficult to find, gave Vokera a phone; booked easily nil hassle, person on the phone was really sound. Engineer Colin Mcaleney arrived at an ideal time, diagnosed and fixed in about 15 mins (had the right part in the van).

22 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great investment for your money.

Great investment for your money.

We have fitted all of the options on both of the new platforms in the last couple of years and have been hugely impressed with how they have performed. I was a bit sceptical at first as some of the older platforms weren’t the best to work on but they really have put out a cracking set of game changing boilers in the last 3 years.

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely Amazing Products &…

Absolutely Amazing Products & Service!!! Been installing & working along side Vokera for over 8yrs now & as an engineer with 20yrs experience, I have came to understand what’s required for customers when buying a boiler.
Products that are built to last with amazing customer service, the new range of combi boilers, Vibe Max (7yr warranty) Synergy (10yr warranty) & Pinnacle (12yr warranty) gives my customers a fantastic lengthy warranty on their new boiler, as well as a Stainless Steel heat engine!! Which is paramount to having a lasting boiler, a lot of other over priced boilers on the market don’t offer the same structural integrity in my opinion, working in Scotland the support that they bring is next to none, fast and efficient remedies/support in the unlikely event of a boiler issue occurring!!! Massive thank you for your support not only from me but from the hundreds of happy customers I have installed for!!!
Thanks Stephen
Gas Assured Scotland Ltd.

20 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great boilers, great team

The team at vokera have always made my lote easy as a gas boiler installer. Margaret in the office is an incredible asset to the company and Scott Foster out in the field is second to none. Very happy over the course of many years

19 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Brilliant service from JB - went above and beyond to fix everything!

JB was fantastic. After a really stressful few days with the boiler, he came in, quickly identified the issues (including ones that hadn’t been spotted before) and got everything fully sorted.

He was friendly, professional and clearly new what he was doing. I really appreciated how thorough he was and that he made sure everything was working properly before leaving.

Couldn’t recommend him enough - Thank you again!

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible aftercare !!!

Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty.

Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get out until “some time in May”

Really bad - it’s a few months out of warranty and they don’t want to know. Terrible and wouldn’t recommend anyone getting this make boiler and certainly won’t be doing again!

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Have been fitting vokera boilers for a…

Have been fitting vokera boilers for a few years after scot fostker introduced them to us
Fitting a few now and scot foster always has time for us who is their area manager always has time to come and see us and has signed us up onto their loyalty scheme INFINITY

17 kwietnia 2026
Opinia niezależna

Doświadczenie Trustpilot

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