Order #UK1629 Website for UK promises 5 day delivery 8 days later only printed a label, still not actually despatched & coming from china. If you must buy Vland try using a reliable firm instead of... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Very disappointed . No customer support . Vland suburban tailights shorted my fuse on reverse . No help from customer service . It turns out wiring has internal reverse polarity shorting the fuse . I... Zobacz więcej
Ich habe mir für meinen BMW G20 dort Rücklichter gekauft, nach 14 Monaten ( 2 Monate nach Garantierende ) ging das rechte Bremslicht nicht mehr. Leider gibt es nur 12 Monate Garantie, ich hatte au... Zobacz więcej
Simply awful. Headlight housings are incredibly fragile plastic, the bulbs themselves have arrived broken. Replacements probably will be too. Unclear fitting instructions. No response from the sales t... Zobacz więcej
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WE RECEIVED A DEFECTIVE SET OF…
Update- vland finally chose to refund for defective product after nearly 60 days of excuses, posting this review and being told charges would be disputed.
RECEIVED A DEFECTIVE SET OF VOLKSWAGEN HEADLIGHTS AND ALTHOUGH WE FOLLOWED THEIR RETURN PROCESS AS REQUESTED THEY STILL HAVE NOT SENT A LABEL TO RETURN DEFECTIVE ITEMS OR OFFERED A REFUND AND HAVE NOW QUIT RESPONDING. POOR BUSINESS ETHICS, POOR CUSTOMER SERVICE, AND OBVIUOSLY DEFECTIVE PRODUCTS THAT THEY DO NOT STAND BEHIND.
Company is a scam
Company is a scam, they don't answer emails, i placed my order 10 days ago. Have not heard anything back they did not shio my product even though I paid for express shipping. Stay clear of that company.
Don't buy massive leaks
I have purchased and replaced these lights a few times and each one of them leak horribly.. The moisture gets inside and automatically blows the light out and Vland does not stand behind their product. After time they will say it's out of warranty.
Don't buy!!!!
Don't know why the reviews are as bad…
Don't know why the reviews are as bad as they are.
It's certainly not a scam, they are a bit slow to deliver the item(s). I got what i ordered in perfect condition, it took a month since i ordered, till i got them, but since they got posted from china, it's not too bad.
Customer support was pretty helpful aswell, and took a maximum of a day to answer. I contacted support because it took them some time to send the goods. They acted fast once i contacted them
not plug and play and its take long…
not plug and play and its take long time to reach the item
Horrible company
Horrible company. Don’t make any purchase. Don’t back up there product. They take your money and run. Stay clear.
Vland is a dishonest company and brand
This is a spam website, the product may not be suitable for your car, falsely exaggerate the year and model of the product, deceive you to buy, and then refuse to return it for various reasons, or wait for months of service, don't buy it, Find a local American company, vland is a garbage brand
I still didn’t get my order yet and…
I still didn’t get my order yet and this was orderd in march. In the discription they said 15 days but we are now almost 2 months further. Email no response phone no response
No E-mail replies
I ordered headlights for my FR-S WITH D2H BULBS and they only sent just the headlight. no bulbs. Been a few days that i’ve been emailing them and called their customer service number. not a single response. Just trying to get the bulbs sent out or refunded.
Frete grátis, só que não
Fiz uma compra com frete gratuito para o Brasil. Alguns dias depois, a empresa solicitou que pagasse um frete adicional que variava de US$ 350.00 a US$ 700.00, pois a empresa não possui depósito no Brasil e a mercadoria seria despachada da China. Solicitei o cancelamento e obtive reembolso alguns dias depois, sem problemas. Acredito que o site poderia fazer o cálculo do frete automaticamente neste caso, no momento da compra.
BMW GTS OLED lights for F80
I have ordered GTS OLED like rear lights for BMW F80. Only one problem was that they had not the red ones in stock in Europe, so I had to pay additional 70 Euro for transfer from China. Apart that everyrhing was perfect. Support was communicating during delivery period. Regarding the product. Lights looks even better then OEM. Quality is great, darker finish is amazing and unlock anymation is so beautiful. I just go outside couple times a day to unlock the car and see it:) I love the product.
Not reliable.
I ordered Jeep Wrangler JK LED headlights from VLand in April 2022. They claimed they can deliver to the UK. Two weeks, later upon poking them for an update, they said the product was not in the UK stock and I needed to pay extra to have it delivered there. Additional costs were $100 plus.
I cancelled the order and received a refund.
Stay far away from the company
For your own good stay away from this company. I ordered headlights for my mk6 jetta, mostly because I wanted the sequential turn signal, but one of the lights was damaged when I got it. On their website it says you have 7 days to return defective products and I emailed them in 3 with no luck. I’ve sent countless photos, videos, paragraphs, essays, all with no luck. I’ve asked to speak with a supervisor or higher up at least 4 times and every time the same “person” has responded. The application for replacement they supposedly submitted was denied and the factory is blaming me for the damage. At this point they’re offering a discount for the next purchase or $10 usd for compensation.
I know the lights seem pretty cool and you can find people online who’ve gotten them to work, but seriously just avoid this company. I’m out 300$ and there’s nothing I can do about it.
The product is GARBAGE and the Customer…
The product is GARBAGE and the Customer Service is unbelievably SO Poor! Avoid the company like the PLAGUE!!!!
BUYER BEWARE
BUYER BEWARE! Do not trust this company and if you want unneeded stress in your life, DO NOT buy from this company! I regrettably purchased a pair of taillights from them and they sent me the wrong ones. They also charged me an additional shipping fee because they said they had to ship the ones I wanted from another location which seemed somewhat sketchy. They said if I wanted to return them, it would be a MY cost which is unheard of or I could KEEP the wrong ones and they would offer me a 3% refund. I'll accept this as a life lesson because I should have read the reviews on this site rather than looking at the FAKE reviews on their site. Also their Customer Service Rep, Nicole is not a real person, they just pasted up some random person's picture. The actual customer service is a machine. DON'T let this be your life lesson mistake.
Waste of over $300
I was sooo excited to get these tailights for my BMW and the price was reasonable. I watched a few YT videos on how to install, and it seemed pretty straightforward. Delivery was quicker than expected. However - the fitment was terrible. The insulation around the lights were very bulky compared ot the OEM lights, so they were no where near flush. Also, there were plastic tabs that were supposed to keep the tailights secure. These tabs broke very easily, effectively making the lights secure on only 1 side, so the other side was just dangling. Long story short, I just wasted over $300 and had to re-install my OEM lights. Return policy is terrible. Stay away!
Would give negative stars if I could…
Would give negative stars if I could ordered a single tail light for my FRS contacted them after not receiving any information. When they replied they said the product was out of stock when I asked when it would be back in stock to ship all they said was soon asked if they could give me a more specific date and continued to be told soon then they replied and said they have a pair in stock and would have to pay an extra $40 on top of my already $155 order which seems sort of sketchy to me since I already wasn’t trusting of the order I asked for a refund and am waiting for a reply. Item ordered 4 Feb 22 waiting now 25 Feb 22
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!! I have been trying to get a replacement for a defective headlight since August 2021 and still nothing has arrived. Communication is minimal and customer service is AWFUL!
Refund processed on time, great customer service
I don’t know from where these unhappy customers. I had amazing experience vland. I have ordered front and tail lights for my Mistubishi Lancer 2 years ago and used those light without any problem. They look amazing and quality is top. This year I changed my car to BMW 3 series and decided to order tail lights again but by some personal problems I needed to cancel my order and asked to refund the amount back to my card. Nicole from VLAND was responding to all my emails on time and promised to refund it within 3-5 days and she honored her words. I have received my money back. So Vland-official website is doing their job very well and keep it up guys. Thanks guys one more satisfied customer
STAY AWAY FROM IS COMPANY!!!
STAY AWAY FROM IS COMPANY!!!
Worst company Iv ever dealt with, customer service is terrible, products are terrible as well, lights started to steam up and get condensation inside them one day after they where fitted, couldn’t get the problem resolved so I had to open a claim with PayPal. If you ever have a problem with anything you will get a reply from Nicole who is useless..
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