Vivint Solar Recenzje 

228
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Feedback is positive. Tony answered all of my questions, explained the timeline of our project & helped us build the right sized system for my family's needs. He gets back to me quickly by phone & tex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wanted to look into solar panels to see how much it would cost and see if it would save money compared to regular electricity. They were very helpful

Oceniono na 5 z 5

Installation team, lead by Charles, was on time, efficient, polite, funny, very hard working and skilled. Danny, John, Erick etc were amazing!!! Smiles and kind words every time we spoke. Incredible... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So far this has been an awesome experience with Vivint Solar. Tommy Court is the best sales contact. We live in a village that is difficult to work with and he has communication down. Every hurtle and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektrownia słoneczna
  2. Sklep meblowy

Informacje przekazane przez różne źródła zewnętrzne

A leading provider of simple and affordable residential solar power solutions. We're flipping the switch on how the world creates and consumes energy by connecting people to the power of the sun. Find out how much you could save by going solar with a free no-obligation consultation.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

228 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(228)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

How bad customer service..!

How bad customer service, Never respond if you want any reschedule... How people gave 5 star?? Its crazy...last 4 weeks i am trying to reach these people to resolve my issue... Long wait and hold after disconnects,.. Hope you will respond soon.. How about more than a 4 hour hold and its last 2 weeks...! No surprise!!! After days reply no calls yet..
Simply responding and never got a call back..!
A week ago replied but never got any calls nor fixed my issue, useless customer service.
After long fight they came and fixed the issue, but they damaged my new roof and gutters.

17 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Tyson. We're sorry to hear this. We'd be happy to have someone reach out to you to help resolve the concerns and answer any other questions you may have. Please send us your full name and address so we can look into the notes on the account and find your contact information. Send an email to online-reviews@vivintsolar.com and we'll reach out to you shortly. Thank you!

Oceniono na 5 z 5

Rick was very nice he worked with us…

Rick was very nice he worked with us welll; installation was quick and easy no issues I would recommend vivint to anyone !

16 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Briana. Thank you for your review and we're glad that the sales and installation teams did a great job! Thank you for your business.

Oceniono na 5 z 5

Great crew!

The technicians were very responsive to my questions and concerns. So far, it has been a positive experience.

16 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Max. We're glad that the team has been great and has been diligent in working on your system. Thank you for going solar with us!

Oceniono na 4 z 5

Very long drawn out process.

11 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Lynne. We know that the solar process can be a lengthy one and we apologize that proper expectations weren’t set. If you email your address to online-reviews@vivintsolar.com, we can see if there is anything we can do to expedite this for you. Thank you!

Oceniono na 5 z 5

Very good

Very good, I like very professional

10 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Carlos. We love hearing that you're seeing the benefits of solar! Thank you for leaving your feedback.

Oceniono na 5 z 5

The information provided by seller has…

The information provided by seller has been outstanding. Further comments to come upon completion of job.

9 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Thank you for leaving your feedback, DP! We’re happy to hear that the seller did a great job and took good care of you. Thank you for doing business with us and we look forward to working with you more.

Oceniono na 5 z 5

Vivint has my vote

Vivint has been knowledgeable about the cost of energy and the future trends. When that was pointed out to me, that was one my biggest sales factors. The crew that installed was very kind and I feel they did a great job with the installation. I would definitely recommend Vivint to friends and family.

9 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Monica, Thank you for your review and we're glad that the sales and installation teams did a great job! Thank you for your business.

Oceniono na 3 z 5

So far, a 3 Star

So far, I think I got a good deal, but it's been a struggle to get a hold of my sales rep, and the information is changing, without my knowledge.

9 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Richard, We apologize for the issues you may be experiencing with getting your system turned on. We'd be happy to follow up with the team to see what's going on if you can send us your account number or address to online-reviews@vivintsolar.com. Thanks.

Oceniono na 5 z 5

Brent is our rep and he has been…

Brent is our rep and he has been amazing! He went through the entire process with us and answered all of our questions. He is up front and honest, traits that are highly valued.

7 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Regina. We're glad Brent took good care of you! Thanks for going solar with us.

Oceniono na 5 z 5

Alan the employee was very nice and…

Alan the employee was very nice and helps a lot to make this happened. I’m waiting to see how much I’d will be ... supposed to be almost half o my bill .

6 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Gorete. We're glad Alan took good care of you! Thanks for going solar with us.

Oceniono na 1 z 5

**READ**

So far there has been very limited communication on what exactly is going on for this project. Our salesman said he would be in touch with us to let us know what is happening, he did not and has not unless I contact him multiple times. When I did contact him he states “my apologize I thought (name of person) was keeping you informed. That happened multiple times, not just once. Also, I was told the original plans for the solar panels were changed and we did not receive the updated plans, which we were told we would receive the new plans by the salesman. We did not. Nor did we receive an explanation as to why the plans were changed. We still haven’t been given an answer as to why the plans were changed. We did not receive anything. We are not happy things have been poorly communicated to us. Also most importantly we were extremely angry that the installers who came to instal the solar panels left all of their trash in our garage, roof, driveway and yard. Sharp, metal objects were left in the driveway, such as screws and excess cut metal pieces. These pieces if we did not do a once over in our driveway would have punctured our tires and as we all know tires are very expensive (we have a truck and car). Screws and excess metal and plastic left on the roof. Also all of the cut plastic left in our garage and driveway. So let me ask you this question. If I was invited to your home and trashed it and left trash all over your home, would you be happy to pick up after me, let alone want to pick up after me? I absolutely think that answer is “absolutely not!” So why do that to other people’s houses? So what that tells me is, these actions are occurring to many customers of yours, not just me. I would suggest everyone in your company starts to treat people’s houses with respect and not trash them. As well as treating the people who live in these houses with respect as well. I will be sure to tell others by word of mouth how my experience has been with your company. I’m sure there will be many people that rethink their pursuit for your business in the future.

6 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Jason, We are sorry to hear that you have been frustrated with your experience in going solar. Will you please send an email with your address to online-reviews@vivintsolar.com, so we can look into your account? We would like to help resolve your concerns. Thanks!

Oceniono na 5 z 5

Very informative and kept me updated…

Very informative and kept me updated every step of the way. Process was very smooth....I’m still trying to figure out ‘what’s the catch?’

6 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hi Brian, We love hearing that our operations team did a great job! We're happy you decided to go solar with us. Thank you for leaving your feedback!

Oceniono na 5 z 5

I am very appreciative of the process &…

I am very appreciative of the process & attention that it has been provided to my project of moving to solar.
VIVINT has shown professionalism and customer care excellence, all around...
Thank You

2 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hello Nito, we are happy to hear that our team has been professional and friendly! Thank you for leaving us a review!

Oceniono na 5 z 5

A slow but steady process with no…

A slow but steady process with no glitches! Working great.

1 maja 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hello Peter, thank you for leaving us a review! If you have any questions or concerns regarding the process please reach out to us at 877-404-4129 or email us at online-reviews@vivintsolar.com.

Oceniono na 5 z 5

Intrigue made reality.

I have always been intrigued with solar energy and Vivient made it simple to have it installed. The technician that initially approached us was friendly and well versed on the whole process. I was kept I informed of along the way. Overall, highly impressed!

30 kwietnia 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hello Benjamin, we are happy to hear that our installation technician was polite and professional. Thank you for leaving us a review! And thank you for choosing Vivint Solar!

Oceniono na 5 z 5

We went solar a few years ago and have…

We went solar a few years ago and have really enjoyed our experience. Much cheaper power and really easy to do. I would have done it much sooner had I known it would be so easy.

26 kwietnia 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hello Maria, we are happy to hear that you have been enjoying the benefits of solar energy! Thank you for leaving us a review, and thank you for choosing Vivint Solar!

Oceniono na 5 z 5

Workers were all very courteous and…

Workers were all very courteous and professional and were diligent about cleaning up after themselves. Already recommended your company to my neighbor.

26 kwietnia 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hello Dinah, we are happy to hear that our team was polite and professional. We are glad to hear that you would recommend us! Thank you for leaving us a review!

Oceniono na 5 z 5

Anthony was great with us

Anthony was great with us, not misleading at all and very helpful in answering all our questions

26 kwietnia 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hello Jonathan, we are happy that Anthony took great care of you. Thank you for leaving us a review.

Oceniono na 5 z 5

Highly recommend- knowledgeable, friendly, professional

Very helpful and knowledgeable. They explained every step along the way so there were no surprises. Absolutely love our solar panels. We highly recommend Vivint Solar and Nana got us through the entire process.

25 kwietnia 2019
Opinia niezależna
Logo Vivint Solar

Odpowiedź od Vivint Solar

Hello Linette, we are happy to hear that you are enjoying the benefits of solar energy! Thank you for leaving us a review! And thank you for choosing Vivint Solar!

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