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Viva Expeditions Recenzje 

517
Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Thanks Viva Expeditions for a wonderful Brazil adventure. Five days aboard the Toucana on the Rio Negro in the Amazon was sensational. Time in the Pantanel with its abundant bird and wildlife was very... Zobacz więcej

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Oceniono na 5 z 5

This is the 2nd trip I've taken with Viva Expeditions. The first trip I did was exceptional, as was this trip to Quito and The Galapagos Islands. It's such a relief to know that your vacation (save th... Zobacz więcej

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Oceniono na 5 z 5

Everything is organised for you. English speaking guides and luxury transport which is ready and waiting to whisk you to the next activity or sight. Great way to maximise your tour without waiting in... Zobacz więcej

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Oceniono na 5 z 5

We had the most amazing holiday and all arrangements were perfect. All transfers were on time, all accommodation just what we were looking for and every single guide was outstanding. Couldn't fault an... Zobacz więcej

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Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.

Why Viva?

Napisane przez firmę

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.
* We have our own local operations at key locations * We are with you 24 hours a day, and our team are just a phone call or whatsapp message away at any time. * We are adventure travel specialists, we have been there, we have lived and breathed Latin America, Africa, NZ and the polar regions and we LOVE THEM! And above all we want you to love these places as much as we do!

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

517 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(517)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 90

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Oceniono na 5 z 5

UK - NZ,

NZ - amazing trip, all was made so easy and hassle free. Bryony made the trip for us. :)

26 listopada 2025
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Odpowiedź od Viva Expeditions

Thanks so much Daniel, great to hear it! We hope we can help you with a future adventure!

Oceniono na 5 z 5

Guides were good

Guides were good - often amazing - remember Vanessa, Luis, Leo, Melanie Sonia gave good information at start of tour. Would have liked detailed tour prior to leaving our home country.
Loved Zocalo hotel in Mexico City

10 grudnia 2025
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Odpowiedź od Viva Expeditions

Hi Jan, thanks for your feeback, glad to hear you had a good time in Mexico, we will let the guides know. Hope we can help you with another adventure in the future.

Oceniono na 5 z 5

The Viva Experience

The Viva team gave excellent service. The hotels were centrally located, the tours and guides were on point. Great communication via WhatsApp.

20 listopada 2025
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Odpowiedź od Viva Expeditions

Thanks Maureen! Looks like you had an amazing itinerary with the Galapagos Islands, Antarctica and more! Thanks for travelling with us. We hope to be of assistance again in the future!

Oceniono na 5 z 5

This was the first time I had…

This was the first time I had experienced travel disruption and Tanya handled it quickly meaning I could carry on enjoying my holiday
I would recommend her to my friends

6 listopada 2025
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Odpowiedź od Viva Expeditions

Thanks very much, Patricia. We’re glad to hear Tanya was able to help so quickly. We really appreciate your referrals.

Oceniono na 3 z 5

Viva cancelled the booking of apartment…

Viva cancelled the booking of apartment originally booked in Buenos Aires and replaced it with Sub standrad apartment. When we complained about the same, our agent in NZ with the help of your local support team could manage to transfer to another hotel, but Viva did not want to absorb the cost but forced ourr travel agent in NZ to bear the extra cost inspite of the fact that it was Viva's fault & they did not take responsibility. This leaves a bad taste & not good Customer Outcome.

23 października 2025
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Odpowiedź od Viva Expeditions

Thank you for sharing your feedback.

We would like to provide some context, as we always aim to be transparent with our travellers. Your original quote included one of our preferred hotels, which we work with regularly and personally inspect to ensure consistent quality (we do not contract apartments in Buenos Aires). At your request, we sourced an apartment instead. Unfortunately, several months later the apartment provider cancelled the reservation due to the property becoming unavailable for short-term rental. We immediately informed your agent and again offered our preferred hotel, but an apartment was still preferred, so we secured an alternative apartment for you.

Upon arrival in Buenos Aires, we understand that the apartment did not match your personal preference. Our local team and your agent acted quickly to support you and arranged a move to a hotel as requested, but advised the hotel to be billed to Viva without our agreement. As there were no issues or faults reported with the apartment itself—and the request to move was based on preference rather than a service failure—the additional hotel costs were not expenses that the apartment provider or Viva were able to absorb.

We truly regret that this situation left you feeling dissatisfied, as it is never our intention for any guest to feel unsupported. We appreciate your feedback and will continue to review our processes to ensure the best possible experiences for all our travellers.

Oceniono na 4 z 5

Excellent place to visit

Everything went smoothly apart from 2 of our trips being cancelled due to weather.
Kiwi spotting was excellent. Accomodation was excellent. Food at the pub is great.
There was a bit of confusion about our trips. Our hosts kept asking what company each tour was booked with and this was not very clear. There are more than one company operating various tours.

14 października 2025
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Odpowiedź od Viva Expeditions

HI Susan, thanks for your feedback, glad to hear you had a good trip. On Stewart Island we work with the local experts for each trip (when you are doing a tailor made trip, like yours, if its our small group tour, then there is one guide for the tour), eg a specific one for kiwispotting, another for the star gazing, so you have the experts for each,. Aplogogies if this was not clear enough on the documents., we will look into it to see if we can improve. Thanks again for your feedback!

Oceniono na 5 z 5

South America

Everything was well organized, every pick up and drop off was on time. All guides were knowledgeable and pleasant.
We can't fault our experience with Viva

11 września 2025
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Odpowiedź od Viva Expeditions

Wonderful to hear! We are happy that we were able to organize your trip to Galapagos, Peru, the Amazon and more - what a great adventure. We hope to be able to help with another trip again soon!

Oceniono na 5 z 5

The guides were all very good and…

The guides were all very good and helpful. Very forthcoming with history and site knowledge
Drivers were punctual helpful and drove safely
Accommodation was excellent and in good locations
We did some communication problems due to our telecommunications companies lack of roaming packages for some countries while this is not vivas problem we did have issues receiving boarding passes on WhatsApp and email in areas with poor wifi
Perhaps sending them while we were still at the hotel would have been better
However we wouldn’t hesitate to use viva again and have already recommended them to friends

25 października 2025
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Odpowiedź od Viva Expeditions

Thanks so much for your review, great to hear you had a great trip to South America, including the Galapagos!
In regards to communication, sorry to hear your roaming package wasn't working very well. We usually use e-sims ourselves when travelling in South America, so we might try and recommend those to travellers. Thanks for your referrals, we very much appreciate it!

Oceniono na 5 z 5

100% adventure and no stress

I had a pretty tight window between flights to organise a tour so I thought I'd go for it, and the team at Viva Expeditions were so helpful and responsive getting an itinerary set up for me. If I'd had to figure out the logistics myself I'd probably have given up and missed out on some really cool experiences, so I'm very thankful they were able to make it work!

21 września 2025
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Odpowiedź od Viva Expeditions

Thank for the feedback Jillian! Glad we were able to help with the logistics for for your South America adventures - hope we can assist you with future trips soon!

Oceniono na 5 z 5

Our trip through Southern Africa

Our safari trip through Southern Africa was amazing! The camps and lodges recommended by Viva were first class and really looked after us. We saw all the big 5 and many more animals besides. When we realised that there was always someone there who knew where we needed to be, when, and helped us through the formalities, we could truly relax and enjoy the experience. This has been on our bucket list for years, and the experience exceeded all our expectations. If there was any room for improvement, it might be in the online guidance we read before the trip, which was a bit general rather than about the lodges we were visiting. And where the camps gave guidance about tips, the expectation seemed a bit higher than the Viva guides. But overall we had a fabulous trip.

25 sierpnia 2025
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Odpowiedź od Viva Expeditions

Hi Susan, thanks for your wonderful feedback, glad to hear you had a fantastic safari and saw lots of incredible wildlife. In regards to the tipping guidelines, they are definetly just our recommendation and you are welcome to use these rather than the local requests, or whichever you prefer, these are not compulsory. We hope you can travel with Viva again soon.

Oceniono na 5 z 5

Fun relaxing time at Stewart Islandd

Our guide Shona was very nice, helpful and informative. The pace of the tour was good, not too fast or slow; not too many things so we also had time to ourselves to do whatever we wanted. The stargazing that was included was very comfortable and illuminating. The kiwi spotting tour guides were very passionate and friendly. Overall very well organized.

22 września 2025
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Odpowiedź od Viva Expeditions

Hi Kgia, thanks so much for your feedback on our Stewart Island Dark Sky delights tour. Glad to hear the pace suited you and you had great kiwi spotting and stargazing tours. We hope you will travel again with Viva one day soon!

Oceniono na 5 z 5

Excellent knowledge and really helpful…

Excellent knowledge and really helpful team.

23 października 2025
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Odpowiedź od Viva Expeditions

Thanks David, great to hear you enjoyed your Kenya and Tanzania safari! We hope you see you again on another Viva expedition!

Oceniono na 5 z 5

The comfort of the train

The comfort of the train, the food, the drinks and especially the staff. The excursions to the game parks were wonderful - we saw the big 5 in two days!
Having the walk around Rovos before the train trip was very interesting.
Thank you so much to those that must have spent hours organising it.

13 września 2025
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Odpowiedź od Viva Expeditions

It was such a pleasure having you on board! I’m so glad you enjoyed the comfort of the train, the wonderful food and service, and those incredible game park excursions — seeing the Big 5 in two days was definitely a highlight for many of us! Rovos Rail really is something special, and it was lovely to share the experience with you. Thanks so much for joining us and for your kind words!

Oceniono na 5 z 5

Outstanding holiday in Mexico

We had a truly amazing holiday in Mexico with Viva Expeditions. It was amazing from start to finish. In particular our guides were professional, friendly and knowledgeable. The hotels were all in excellent locations, unique and quite lovely, the transfers all went smoothly. Our every need was catered for and we had the holiday of a lifetime. Thank you!

18 września 2025
Opinia niezależna
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Odpowiedź od Viva Expeditions

We’re so happy to hear you had such an amazing holiday in Mexico! It’s wonderful that everything went smoothly — from the guides and transfers to the hotels and experiences. Mexico is such a vibrant and diverse destination, and we’re delighted it left such a lasting impression. Thank you for travelling with Viva Expeditions and for sharing your fantastic feedback!

Oceniono na 5 z 5

Africa by Rail - Rovos Adventure

What an amazing trip organised by Viva Expeditions. Tanya and Rachel did a fantastic job, it was seamless. Out of all my trips this was the best by far on the Rovos Train. The service was exceptional. Destinations was always a wonderful surprise. The friendships made is so special. Looking forward to the next one organised by this team.

28 sierpnia 2025
Opinia niezależna
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Odpowiedź od Viva Expeditions

Wow – thank you so much for the lovely review! We're so happy to hear you had such an incredible time on Rovos. Tanya and Rachel will be over the moon to know that you enjoyed it so much - it was great to have you both on board!

It means a lot to hear this was your best trip yet – what a compliment! The fact that you made special friendships along the way makes it even more amazing. We’re already looking forward to helping you plan your next adventure…!

Big thanks again for travelling with us 💛
– The Viva Expeditions Team

Oceniono na 5 z 5

Nikkis experiences

It was the people....the organisation....the tireless 'behind the scenes work' of Tanya and Rachel.....the relationships formed.....the stops and arranged trips..every detail was managed with passion and professionalism.

I'll certainly be doing another Viva....you were awesome.

18 września 2025
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Odpowiedź od Viva Expeditions

Thanks for your lovely words Nikki, we enjoyed having you onboard our Africa by Rail Hosted Journey - we hope to see you again soon.

Oceniono na 5 z 5

3 month adventure in Africa

Just got home after a 3 month adventure in Africa, all booked thru Viva. Started in Cape Town and travelled thru to Joburgh via Namibia, Botswana and Zimbabwe with Drifters, it was accommodated and lived up and more than I expected, the tour leaders/drivers were knowledgeable as was well as great sense of humour. My next safari was the Kruger National Park again with Drifters but different tour guides, so many animals and saw the big 5 as well as the most of the ugly 5. Then on to Kenya, Uganda (gorilla trek) and Tanzania, is time with Intrepid. Some interesting experiences, got up early one morning and watched a bull elephant wander thru the camp site, it was still dark, he was only interested in a tree he wanted to eat, joined by 3 more. Spent 10 days chilling in Zanzibar before heading off to Morocco, loved the accommodation and the camel ride. All in all a very exciting and enjoyable adventure, though one down side I had to transit in Cairo and would have liked to have spent a couple of days there to see the museum, fingers crossed I will get back there.

26 czerwca 2025
Opinia niezależna
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Odpowiedź od Viva Expeditions

Wow! What an amazing African adventure Dallas, from Cape Town all the way up to Morocco with lots of great experiences inbetween! Thanks for sharing your feedback and travelling with Viva. We hope you can visit the new museum in Cairo soon!

Oceniono na 4 z 5

good support via a phone call

good support via a phone call, guides were very good

11 września 2025
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Odpowiedź od Viva Expeditions

Thanks for your feedback, glad to here you enjoyed our guides and found the 24/7 support helpful while travelling with us in South America.

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