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Viva Expeditions Recenzje 

517
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Thanks Viva Expeditions for a wonderful Brazil adventure. Five days aboard the Toucana on the Rio Negro in the Amazon was sensational. Time in the Pantanel with its abundant bird and wildlife was very... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the 2nd trip I've taken with Viva Expeditions. The first trip I did was exceptional, as was this trip to Quito and The Galapagos Islands. It's such a relief to know that your vacation (save th... Zobacz więcej

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Oceniono na 5 z 5

Everything is organised for you. English speaking guides and luxury transport which is ready and waiting to whisk you to the next activity or sight. Great way to maximise your tour without waiting in... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had the most amazing holiday and all arrangements were perfect. All transfers were on time, all accommodation just what we were looking for and every single guide was outstanding. Couldn't fault an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.

Why Viva?

Napisane przez firmę

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.
* We have our own local operations at key locations * We are with you 24 hours a day, and our team are just a phone call or whatsapp message away at any time. * We are adventure travel specialists, we have been there, we have lived and breathed Latin America, Africa, NZ and the polar regions and we LOVE THEM! And above all we want you to love these places as much as we do!

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

517 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(517)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 90

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Trip of a Lifetime!

Viva and Bryony in particular, were fantastic. The Ross Sea Odyssey trip was to mark my retirement and be our "once in a lifetime" experience, and Viva were instrumental in organising and advising. The expedition thoroughly fulfilled our expectations, so thanks to you all.

9 lutego 2026
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Odpowiedź od Viva Expeditions

Congrats on your retirement - what a way to celebrate! So glad to hear this was a trip of a lifetime!! We will pass on your feedback to Bryony. We look forward to helping you with more adventures!

Oceniono na 5 z 5

Everything went very well

Everything went very well. No snags or snafu.

8 lutego 2026
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Odpowiedź od Viva Expeditions

Wonderful, thanks so much for your feedback. Thanks for booking In the Wake of Scott & Shackleton, Antarctica voyage from NZ with us. We hope we can be of help again in the future.

Oceniono na 5 z 5

Tara was very responsive to any email…

Tara was very responsive to any email sent and worked with me, as I got the necessary medical approval that I could travel. However, I felt pressured to make a booking ASAP to secure a cabin, where in I found once on, that the ship was not fully booked. So, now I am questioning why I had to pay (abt 8K more) so much more than the going rate.
UpDate
Thank you Tara for that really informative reply which shows that I had no idea about what fully goes on behind the scenes to visit such a very special place as the NZ Sub Antarctic Islands; and I am glad there are these conditions to protect these precious islands flora, fauna and environment.
Yes, those that paid less than me, had booked earlier than me, I obviously didn't know how pricing works for cruising. I hope your reply is kept by Trust Pilot, as I am sure many people looking at reviews will now have a better understanding how these expedition cruises work with regard to passenger numbers, permits etc. The cruise and experience was just amazing and a month later, I am still on a high from this wonderful experience.

2 lutego 2026
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Odpowiedź od Viva Expeditions

Hi Lisa, thanks very much for your feedback.
Sorry you felt rushed, however just a little background of how things work, booking forms etc all need to be subitted in advance for Sub Antarctica cruises due to permits, so booking in mid Dec for a January 12th departure there was some urgency, and also just a few cabins were remaining at the time. Its true, the Le Soleal can accomodate up to 264 guests, however for the Antarctic areas, and in particular the Sub Antarctic Islands where there are restrictions on the number of people that can land and special permits required, the ship cannot travel with every cabin full, like it can do in some other parts of the world, due to these restrictions. Your cruise was at capacity at 201 guests.
I am not sure where the 8k difference in fare comes from. The costs for cabins are published online and are the same for everyone. Perhaps you were comparing it to someone who booked an early bird cabin with no single supplement? Or a twin share cost also on an early bird special. This vessel operates on a dynamic pricing model, whereby when a cruise departure is first released, an "early bird" discount is offered, and as capacity fills, the discount reduces, until last minute bookers pay the full fare price. This model is designed to encourage early bookers, and means they will always pay the lowest fare. I hope this helps, and trust you had a magical time in the Subs!

thanks Lisa

Oceniono na 5 z 5

Great guide and driver to/from…

Great guide and driver to/from Valparaiso and guide in Valparaiso

21 grudnia 2025
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Odpowiedź od Viva Expeditions

Isn't Valparaiso a fun city? Glad to hear you enjoyed your time with our guide. Thanks for your feedback.

Oceniono na 5 z 5

Mashpi Lodge and Galapagos

We were in trepidation about all the flights, connections and pickups associated with our tour booked by Viva however everything went as smoothly as it possibly could. We trusted their advice on what and how to do things and their recommendations suited us perfectly. Hotels were fabulous with excellent food and service. Would throughly recommend Viva

8 stycznia 2026
Opinia niezależna
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Odpowiedź od Viva Expeditions

Thanks Jeanette, glad we were able to give you recommendations which you enjoyed. We certainly appreciate referrals and recommendations.

Oceniono na 5 z 5

Antarctica Trip organized by Viva Expeditions

PIA KNARSTON with Viva Expeditions has been very diligent in organizing the tour details for our group. Excellent service! Job well done!

29 stycznia 2026
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Odpowiedź od Viva Expeditions

So glad to hear, trust you had an amazing time in Antarctica.

Oceniono na 5 z 5

Well organised excellent trip

We had a wonderful trip to Chile, from the Atacama desert to Patagonia. Everything went smoothly. We were picked up on time, the guides were good and the day trips suggested to us were excellent. We enjoyed every minute. We highly recommend Viva expeditions.

25 grudnia 2025
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Odpowiedź od Viva Expeditions

Great that you were able to explore Chile in depth - its such a wonderful country isn't it? Thanks for your feedback, we hope to be of assistance for future holidays.

Oceniono na 5 z 5

Costa Rica Experience

We had an awesome holiday.
The accommodation, transport and package was perfect.

26 stycznia 2026
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Odpowiedź od Viva Expeditions

Thanks so much - glad to hear Costa Rica was awesome and the itinerary we crafted for you was prefect! We hope to help with future adventures!

Oceniono na 5 z 5

Pia was A-1

Pia worked diligently with us through the entire process, answering our questions, giving us regular updates and providing all of the necessary information to make this an easy, enjoyable experience. She was knowledgeable and kind.

20 stycznia 2026
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Odpowiedź od Viva Expeditions

Thanks for your feedback Susan, I will share your feedback with Pia. Thanks for booking Antarctica with us, we hope to be of help with future adventures.

Oceniono na 5 z 5

A truly hands-on company with outstanding support

Beke was fantastic from the moment we booked and throughout the entire trip, providing support and guidance every step of the way. She truly made our New Zealand trip a once-in-a-lifetime experience. I would highly recommend her!

25 stycznia 2026
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Odpowiedź od Viva Expeditions

Glad to hear that New Zealand was a once in a life time experience for you. I will pass your feedback on to Beke. Thanks for travelling with Viva.

Oceniono na 5 z 5

Follow the Lights tour

I had 2 things on my bucket list: experience a white Christmas and see the Northern Lights. Thanks to Viva Expedition, i can tick these items off my list! Beke, my travel agent, helped me book a tour “Follow The Lights” for December which covered Norway and Finland, as well as pre and post tour accommodation in Oslo and Helsinki. Beke was fantastic and patiently answered my many questions about the tour. She also helped me sort out my cabin selection on the Hurtigruten ship as well as the optional shore excursions. One of the excursions was cancelled due to inclement weather and she is currently following Hurtigruten up on the refund. Outside of this one small issue, the trip on a whole was amazing and we had the best time, even seeing the Aurora on multiple occasions. Thanks Viva Expedition, for helping me make a trip I’ve dreamt about for a long time into reality!

10 grudnia 2025
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Odpowiedź od Viva Expeditions

Thanks Jess, glad we were able to help you tick some magical experiences off your bucket list! We hope we can help with more in the future!

Oceniono na 5 z 5

Maximise your sightseeing time

Everything is organised for you. English speaking guides and luxury transport which is ready and waiting to whisk you to the next activity or sight. Great way to maximise your tour without waiting in lines or traffic. Guides are locals so can recommend great restaurants to try regional cuisine. Vey knowledgeable about the history of the area and country you are visiting. Can easily tailor the city tours to your interests.

20 stycznia 2026
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Odpowiedź od Viva Expeditions

Thanks so much Jo - glad you found it so easy for things to be customised to suit your interests. We look forward to planning another adventure for you one day!

Oceniono na 5 z 5

Pia was great from the start explaining…

Pia was great from the start explaining things well and was patient with this old man. The trip ended up as planned and there were no problems.

14 stycznia 2026
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Odpowiedź od Viva Expeditions

Glad to hear Michael, Pia was only to happy to help. Good to hear you had a fantastic adventure on the Ocean Victory to Antarctica, Falklands and South Georgia!

Oceniono na 5 z 5

Great

We had a great time very informative and once-in-a-lifetime experience

3 stycznia 2026
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Odpowiedź od Viva Expeditions

Thanks Barry! Great to have your feedback on your Ultimate Antarctica Experience onboard Ocean Victory. Thanks for travelling with Viva Expeditions, we look forward to be of assistance again.

Oceniono na 5 z 5

My husband and I went to South America…

My husband and I went to South America with Viva! What an amazing experience that was!! Thanks to Flor and her great suggestions and amazing organisational skills which made our trip so memorable and enjoyable! All our accomodations, guides, drivers and transportations in Chile, Argentina, Brazil and Peru were fantastic!
Viva is truly a five star company and we would definitely recommend it to everyone!
Thanks again Flor and the fantastic Viva team in South America!

9 grudnia 2025
Opinia niezależna
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Odpowiedź od Viva Expeditions

Thanks so much for your wonderful feedback, we are happy to hear it. We look forward to helping you with future travels.

Oceniono na 5 z 5

Victoria Falls

We went to the Victoria Falls from pick up to drop off. Zambezi Cruise, Tour of Vic Falls and helicopter ride were world class and professionally planned. Highly recommend

28 grudnia 2025
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Odpowiedź od Viva Expeditions

Thanks so much Jodi!

Oceniono na 5 z 5

Cruise Booking

I contacted Viva to help me select an Antarctic Cruise and Viva really were very helpful in making the process easier. Thanks Flor.
As a result, I booked the cruise I chose through them, and had great follow up when necessary.
Our Cruise was absolutely fantastic and we had unique experiences that will last a life time. Antarctica is a wonderous environment with the icebergs, the wildlife and the sense of isolation and to experience being there is a privilege.

9 grudnia 2025
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Odpowiedź od Viva Expeditions

Great to hear you had a fantastic time in Antarctica onboard the Seabourn Venture, and Flor made the booking process easy! Thanks for your feedback, we hope we can assist you with future journeys!

Oceniono na 5 z 5

Thank you for the great experience

Thank you for the great experience. It was great to get extra help with bookings and automatic updates and reminders.

18 grudnia 2025
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Odpowiedź od Viva Expeditions

Thanks so much for your feedback!

Oceniono na 5 z 5

Great variety of experiences

Great variety of experiences - all we wished of. We visited Rwanda, Tanzania, Kenya - safari and hiking. Rwanda was unexpectedly beautiful - country and people. Safari in Tanzania and Kenya was hectic but satisfying (we went in low season which we recommend). Hiking 8 days amongst Maasai people in Tanzania was the amazing and humbling.

Our 5 week trip was all joined up thanks to Tanya. The app was very useful. Accommodation was of a high standard and guides were of high standard too.

Generally we trusted that things would happen as planned - just one day not turned out to be as expected due to pick up no there.

One thing to improve experiences is to be fully informed of how long travel days are - we found time and distances in safari vehicle was unexpectedly hard. Also our hiking across rift valley and through Maasai country was amazing and away from crowds and usual tourist routes. We loved the 'cradle of mankind' theme of the hike. However, we would have loved a stronger connection/guidance/information around this theme as we were doing it -it was a was not narrated well.

Overall, Viva has delivered again a wonderful trip - this is out third time we have used Viva for complex multiple weeks travel experience - and we would not hesitate to use again .

18 grudnia 2025
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Odpowiedź od Viva Expeditions

Thank you so much for your wonderful indepth review and helpful comments, I will share this with our Africa team for their review. Also, your 3rd trip with Viva! Thank you so much for your support. We wish you a wonderful festive season and year of adventures in 2026!

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