From the first phone call/ enquiry , our experience was highly satisfying. We dealt with very professional experienced operator. He went into every detail of our multi centre trip. He even adde... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Vaibhav listened to my holiday needs and put together a fantastic package covering the 3 places i wanted to go to. He also took me through every stage of the booking process on line and answered any... Zobacz więcej
Reakcja na opinię
Kritika was very professional and couldn’t help enough. I raised many questions and she was very knowledgeable and concise with her answers. She is a true asset to the company and made the experience... Zobacz więcej
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We have booked our holidays with Viva cruises twice now and will continue to do so in the future .We go back to the same travel advisor Vaibhav , he was very very good indeed,really patient and looked... Zobacz więcej
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Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Biuro organizujące wycieczki statkiem
- Biuro podróży
- Organizator turystyki
Napisane przez firmę
Cruise holidays are a wonderful way to see more of the world. And when you book with Viva Cruise, you’ll be spoilt for choice. Our great escapes on the ocean waves have been meticulously researched to bring you the best cruise liners and most beautiful destinations without breaking the bank. We work on the ethos of providing affordable luxury combined with first-class customer service at our heart. You can choose from different types of cruise holiday to suit your tastes and budget, including cruise and stay, all inclusive, cruise & rail, fly cruise or no fly cruise.
Dane kontaktowe
Central House, N3 1LQ, London, Zjednoczone Królestwo
- 0203 967 7576
- support@viva-cruise.co.uk
- viva-cruise.co.uk
4,9
Doskonała
377 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My dad he recommended Viva Cruise and
My dad he recommended Viva Cruise and
I never regretted to booking with them , They were able to provide me with excellent service.
They were very polite when they spoke to me and they gave me a good deal as well.
I can Highly RECOMMEND Them.
Thank you..
10 kwietnia 2024
Opinia niezależna
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Kritaka was amazing
Kritaka was amazing, she listened to what I wanted, then produced a quote and gave us a great price. I'll certainly use her again.
20 maja 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
We spoke to Vaibhav who organised our…
We spoke to Vaibhav who organised our whole holiday for us based on where and when we wanted to travel. He was so friendly and helpful and got us a great deal.
13 maja 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
I have just come back from an amazing trip…
I have just come back from an amazing trip booked through Madhav.
I stayed in Miami for two days then went on a seven day cruise around the Caribbean with MSC Seascape, followed by four days in Vegas staying at the Luxor.
Thank you so much for arranging such a fantastic trip.
Everything went to plan, flights, accomodation, cruise it was all just perfect.
I will definitely recommend this company and I look forward to arranging another trip with
you again in the future.
11 kwietnia 2024
Opinia niezależna
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Reliable company whose staff gave first class customer serrvice.…
Reliable company whose staff were always helpful and knew each others cases if the original contact was not available. Kritika gave first class customer service and was helpful from the initial contact to completion of the purchase. She was knowledgeable and was able and willing to answer my many questions. Our first time using Viva but will use again many times in the future.
24 kwietnia 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Great prompt communication & easy to…
Great prompt communication & easy to process agreement documents.
Comment only for booking process not holiday.
29 marca 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Kritaka the sales advisor had great…
Kritaka the sales advisor had great experience she was brilliant
She didn’t rush us
She explained everything step by step
She was lovely
27 marca 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Helpful staff at Viva Holidays and Cruises
We weren't disappointed with our recent trip to Marrakech and Agadir which we booked with help from Vaibhav at Viva Holidays.
For our second holiday Ramesh has been very thorough and answered all my queries. We now have a cruise booked for September!
I'm delighted I found Viva and can't wait to book again in the future.
27 marca 2024
Opinia niezależna
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Very good customer experience with Vaibhav our agent
Vaibhav who handled our enquiry was very polite and patient. He was informative and looked for any potential deals that were available
18 marca 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Fantastic service special thanks for V…
Fantastic service special thanks for V for his patience, help and knowledge and made booking much easier.
A Massive thanks
8 marca 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
My experience booking a holiday
Ruti was the person that helped us get the holiday we required, and nothing seemed to be a problem we changed the hotels they recommended to the ones we wanted and it was done quite promptly. The only thing I was disappointed at is that once she had sorted our holiday I was rushed to pay a deposit. I requested she send through all details so we could look and check everything was in place then we would ring back to pay a deposit. I was told we needed to pay deposit first and then she could send details with conformation of holiday if we did not do this the price could go up. Just felt she was being a bit pushy then, (I don't like that) she still had time to send details before she finished work that day. We did pay deposit and we did get conformation and all details of our holiday.
5 marca 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Very helpful
Kritika was very helpful, explained everything she was very polite, we even got a free upgrade, we will definitely be booking with Viva again
27 lutego 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
kritika was wonderfull took us through…
kritika was wonderfull took us through the booking with great ease made it so simple whole everything was done in minutes
27 lutego 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Brilliant Experience
Kritika made the whole experience of booking a cruise and stay holiday simple. She was extremely helpful and answered all of our queries very quickly. We are so pleased we chose to book with Viva Cruise and would highly recommend both them and Kritika
12 lutego 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
the sales team were attentive and…
the sales team were attentive and helpful and were able to answer all my queries
11 lutego 2024
Odpowiedź od Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Timely response and paperwork
3 lutego 2024
Porsche is soooooooo helpful..!!!
Porsche was very helpful and happy to keep in constant communication throughout with all my questions. Highly recommend..!!!
31 stycznia 2024
Kritika was very helpful and efficient
Kritika was very helpful and efficient. Due to one of the hotels not having 2 rooms she upgraded us for no additional cost
30 stycznia 2024
Doświadczenie Trustpilot
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