Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We purchased a 2 shelf towel rack. The box was badly damaged upon arrival. There were NO ASSEMBLY INSTRUCTIONS in the box. For the money charged, the value is simply not there. The shelves are chea... Zobacz więcej

Oceniono na 3 z 5

Packaging allowed tip of trees to protrude and get bent. I received two of the same white tops, not as shown in online photo. A couple of screw work their way loose and where hard to find in packagi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great contact service for new customers! Vita Home is staying in touch, but: we are waiting for our purchase to arrive. We’ll share more information after hanging our steel art!? Tom and Jo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My husband loved his Porsche sign! There was a slight flaw in one section, where it appears the laser did not completely cut a small section. It does not impact the overall look of the piece so not... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dekoracje i architektura wnętrz

Napisane przez firmę

Grandmix is a company that offers distinctive and aesthetic solutions for bathroom products and various wall decor items. Our mission is to provide the highest quality designs that will make your homes special and add character to your living spaces, ensuring customer satisfaction at every step.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(75)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Solid Construction and Innovative Design

I'm really impressed with this product. It's well built and offer a clever solution for our space. The quality is evident, and it fits perfectly.

5 sierpnia 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We are so glad to hear you had a great experience with us! Your review is highly valued and helps us improve every day.

Warm regards,
Vitahome

Oceniono na 5 z 5

Really good quality metal art pieces

Really good quality metal art pieces, solid and sturdy but not overly heavy to hang. Very pleased with the look and feel of the products.

3 sierpnia 2024
Opinia niezależna
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We’re so grateful for your positive review! Your feedback helps us continue to provide the best possible experience for our customers.

Warm regards,
Vitahome

Oceniono na 1 z 5

Hellomy order 777660489431 was to be…

Hellomy order 777660489431 was to be delivered today but appearently I have to pay custom fees for 123 euros wich I am not willing to pay, nobody mentionned this to me I will send it back ob monday and you can cancel my order 777726972908 as well, this is muxh to expensive as you will understand,
Chantal Zonik

1 sierpnia 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We have refunded you that fee. We are sorry for this problem.

Warm regards,
Vitahome

Oceniono na 5 z 5

My Excitement for the 300 Spartans Wall Decor

When I ordered the 300 Spartans Metal Wall Decor, I was really excited. My interest in this historical war dates back to my childhood.

30 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you for sharing your positive experience! We’re glad to have met your expectations, and we look forward to serving you again.

Warm regards,
Vitahome

Oceniono na 5 z 5

Excellent products

Excellent products. Received on time and well packaged.

28 lipca 2024
Opinia niezależna
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Your review brightened our day! We’re so glad you’re enjoying your purchase, and we look forward to your next visit.

Warm regards,
Vitahome

Oceniono na 5 z 5

Great contact service for new…

Great contact service for new customers!
Vita Home is staying in touch, but: we are waiting for our purchase to arrive.
We’ll share more information after hanging our steel art!?
Tom and Joh❣️
☑️Here is the additional info from satisfied customers:
We have received our purchase and have it hanging on the front (outside) wall of our lakeside cabin. There was no shipping damage and we worked ‘mutually’ with VITA HOME help, to hang it properly.
It looks ‘wonderful’ and people are complimenting how gorgeous it looks.
The metal is (heavier gauge) that should last longer in the outdoors!
(You will be VERY HAPPY with your own experience!)
Vita Home supplied ‘extra’ hardware for our satisfaction.
Tom and Johanna

24 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you so much for the glowing review! We’re thrilled to hear you had a positive experience with us.

Warm regards,
Vitahome

Oceniono na 5 z 5

A Must-Have For Crypto Fans

While looking for the perfect way to showcase my love for cryptocurrencies, I saw this wall decor and and immediately fell in love. The design is incredible and the metal material is very high quality. It looks great on my wall.

24 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We’re so happy you had a great experience with our product! Your feedback is truly appreciated.

Warm regards,
Vitahome

Oceniono na 5 z 5

The products were very sturdy products…

The products were very sturdy products We get compliments from visitors coming to our home.

17 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you for your kind words! We’re grateful for your support and can’t wait to serve you again.

Warm regards,
Vitahome

Oceniono na 5 z 5

Wonderful quality

Wonderful quality, love it and looks fantastic!

23 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you for your amazing review! We’re so pleased to know that we met your expectations.

Warm regards,
Vitahome

Oceniono na 5 z 5

Amazing Artwork and Fast Shipping

WOW!! The mountain wall art is really amazing. The shipment was very well packed and FedEx provided speedy delivering. Congrats to this seller with such stunning pieces. Thank you for a great experience

22 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Your positive feedback is much appreciated! We’re thrilled that you’re happy with your purchase.

Warm regards,
Vitahome

Oceniono na 5 z 5

Perfect for Larger Spaces

You seen that 'last super's metal wall art? it's huge and heavy-duty! Adds this regal touch, but it might overwhelm smaller space. some might find it a bit pricey, but the quality's top-notch, and it shipped well-no dents or scratches. Definitely a centerpiece

21 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you for your fantastic review! It’s always a pleasure to know that our customers are satisfied.

Warm regards,
Vitahome

Oceniono na 5 z 5

Stylish and Elegant Wall Art

You will enjoy displaying this wall art anywhere in your home. I highly recommend it. Elegant.

20 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We’re so grateful for your lovely feedback! Thank you for choosing Vitahome, and we hope to see you again soon.

Warm regards,
Vitahome

Oceniono na 5 z 5

10/10 Satisfaction

You will not be disappointed, this piece changes your room in all the best ways and instantly improves your surroundings!

20 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you for the wonderful review! Your support means everything to us, and we look forward to serving you again.

Warm regards,
Vitahome

Oceniono na 5 z 5

Exactly what we hope for

This was exactly what we hoped it would be. Looks great on the wall. Excellent quality and customer service communicated with us from start to finish to ensure we receive the product and were satisfied. Would not hesitate to buy from them again

17 lipca 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We’re thrilled to hear that you had a positive experience with us! Thank you for your kind words and continued trust in Vitahome.

Warm regards,
Vitahome

Oceniono na 1 z 5

Customer service is NON-Existent

Customer service is NON-Existent. Never got a shipping notification. No confirmation of my order. Tried to chat with them on their web site, no one ever responds. Company sent me product very poorly packaged. Product needs to be assembled, no instructions, and assembly required was not posted on the product itself (which is a wall art piece....art is not supposed to be assembled)

EDIT: The response provided by vita come is bologna. I only ordered one item, ONE!!!!!!!!!!!!! I never complained about delivery. I never even spoke to anyone at their company via chat, email, or phone. That was the problem. they had ZERO customer service. This response is a canned response as to make it appear as though they are good customer service. My order wasn't even placed until June, yet they are talking about something in March. Oy Vey! This is nothing more than a canned response, not even applicable to my order Buyer beware of this place.

Lastly, you can see how slow they are. Look at the date of my review, and look at the date of their response. Their response on this review was 5 months LATER!!!! Imagine sitting waiting for customer service for 5 months.

15 czerwca 2024
Opinia niezależna
Logo Grandmix

Odpowiedź od Grandmix

Dear Unhappy Angry,


We sincerely apologize for any inconvenience and frustration you've experienced. Your feedback is important to us, and we appreciate the opportunity to address your concerns.


We understand that you did not receive one of the parcels initially. According to our records, all 11 items from your order were shipped in three separate parcels. On March 14, one of the parcels was mistakenly delivered to the wrong address by FedEx. However, FedEx corrected this mistake, and the parcel was delivered to the correct address on March 15.


You contacted us on March 22 about the missing parcel, and we promptly reached out to FedEx. They confirmed that the parcel had been successfully redelivered. We regret any inconvenience caused by this delivery issue and your difficulties in getting responses from FedEx.


Given that the items were delivered, we are unable to process an additional refund. We strive to provide the best service possible and assure you that we made every effort to ensure your order was fulfilled correctly.


If you have any further questions or need additional assistance, please reach out to us directly.


Thank you for your understanding.

Oceniono na 1 z 5

DO NOT GIVE THIS COMPANY YOUR MONEY

Your statement is not true!! I never received the lost package. Irregardless! Send me a return label and an RMA # so I can send the boxes I have. I DO NOT WANT OR NEED THESE ITEMS! I’ve been asking since March and you refuse to send me the labels. Send them to me. My next step is to report this company to the better business bureau!!!

DO NOT GIVE THIS COMPANY YOUR MONEY. They have the worst customer service. Their shipping carrier of choice lost our packages in February. It's June and I'm still trying to get a $1,347.50 refund from this company. Do yourself a favor and listen to me so you don't have to go through the same agony I'm going through.

I’D APPRECIATE A RESPONSE TO MY RETURN REQUEST!! SEND ME A RETURN NUMBER!!

8 czerwca 2024
Opinia niezależna
Logo Grandmix

Odpowiedź od Grandmix

Dear Unhappy Angry,


We sincerely apologize for any inconvenience and frustration you've experienced. Your feedback is important to us, and we appreciate the opportunity to address your concerns.


We understand that you did not receive one of the parcels initially. According to our records, all 11 items from your order were shipped in three separate parcels. On March 14, one of the parcels was mistakenly delivered to the wrong address by FedEx. However, FedEx corrected this mistake, and the parcel was delivered to the correct address on March 15.


You contacted us on March 22 about the missing parcel, and we promptly reached out to FedEx. They confirmed that the parcel had been successfully redelivered. We regret any inconvenience caused by this delivery issue and your difficulties in getting responses from FedEx.


Given that the items were delivered, we are unable to process an additional refund. We strive to provide the best service possible and assure you that we made every effort to ensure your order was fulfilled correctly.


If you have any further questions or need additional assistance, please reach out to us directly.


Thank you for your understanding.

Oceniono na 5 z 5

Good product, Good quality

I would order again, good product. Always check sizes before ordering.

24 kwietnia 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Your review means the world to us! We’re so pleased to know that you enjoyed your shopping experience.

Warm regards,
Vitahome

Oceniono na 4 z 5

The black bathroom towel racks and small hanging shelf

The bathroom towel racks and small hanging shelves in a black finish all look good but I am concerned with the humidity in the shower and whirlpool bath. Will the humidity that will develop in the washroom rust the black finish?

23 kwietnia 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you for your glowing review! We’re delighted that you’re happy with your purchase and hope to serve you again.

Warm regards,
Vitahome

Oceniono na 5 z 5

Very good!!

24 kwietnia 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We’re so grateful for your feedback! Your support keeps us motivated to continue delivering quality products.

Warm regards,
Vitahome

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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