We purchased a 2 shelf towel rack. The box was badly damaged upon arrival. There were NO ASSEMBLY INSTRUCTIONS in the box. For the money charged, the value is simply not there. The shelves are chea... Zobacz więcej
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Packaging allowed tip of trees to protrude and get bent. I received two of the same white tops, not as shown in online photo. A couple of screw work their way loose and where hard to find in packagi... Zobacz więcej
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Great contact service for new customers! Vita Home is staying in touch, but: we are waiting for our purchase to arrive. We’ll share more information after hanging our steel art!? Tom and Jo... Zobacz więcej
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My husband loved his Porsche sign! There was a slight flaw in one section, where it appears the laser did not completely cut a small section. It does not impact the overall look of the piece so not... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Grandmix is a company that offers distinctive and aesthetic solutions for bathroom products and various wall decor items. Our mission is to provide the highest quality designs that will make your homes special and add character to your living spaces, ensuring customer satisfaction at every step.
Dane kontaktowe
8 THE GREEN STE 14691, 19901, DOVER, Stany Zjednoczone
- +1 3026688824
- info@grandmix.store
- vitahome.store
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The staggered towel rack
The towel rack I ordered did not fit my needs. I contacted them twice about a return. Twice they referred me to their website. Their website told me to contact them. I finally told them that. They reminded me I had to pay to ship the item back. And asked if I wanted the address given that fact.
We purchased a 2 shelf towel rack
We purchased a 2 shelf towel rack. The box was badly damaged upon arrival. There were NO ASSEMBLY INSTRUCTIONS in the box. For the money charged, the value is simply not there. The shelves are cheap composite wood and not pre-drilled making assembly difficult. The wall anchors included will not hold any weight before pulling out of the wall, so I am using EZ ANCHOR DRYWALL ANCHORS rated at 50 lbs. to assure it does not fall off the wall. Overall, I would not recommend purchasing shelf units from this company!
This is an awful store. Stay away
This is an awful store. They provide no phone numbers for customer service. Customer service is non existent. The towel shelving unit that I bought was cheap and the black matte color wipes off. And finally the last thing that propelled me to write this review is I received a bill from FedEx for overseas taxes that the company failed to pay and the company told FedEx it was my responsibility.
Towel Rack
I received a towel rack and the quality was awfull, had to be put together and the picture on their website did not match the item received. The paint looked cheap and was badly made. It cost me expensive but looked very cheap. Lesson learned not to buy from them again. In fairness when i complained they offered me a 30% discount, I am waiting on this to be refunded.
poor quality
beware the quality of their product. I bought a towel rack; what they advertise on their website looks very different. what I received is put together with bolts that protrude on the sides and are ugly; furthermore, quality of the wood shelves very poor, and the same is true for the paint.definitely not worth the price.
finally, they do not post one or 2 stars review on their website. I know from experience!
A company with integrity.
When I got my product there was an issue. I contacted them and they worked with me immediately to remedy the issue. It's nice to find a company that stands behind their products.
Great company
Great company! Had some issues with damage product due to shipping. Contacted customer service and they had a very good understanding and issued my refund right away!!

Odpowiedź od Grandmix
Unit was bent in three spots
Unit was bent in three spots. Cardboard marker was missing

Odpowiedź od Grandmix
I can’t give you any kind of rating…
I can’t give you any kind of rating since I have no tracking information and I have not received my item yet
At the date of my rating, I had not received my item yet

Odpowiedź od Grandmix
We happened to be out of town and our…
We happened to be out of town and our products were delivered with no problems. Excellent service

Odpowiedź od Grandmix
Beautiful high quality metal artwork.
My metal wall art arrived in about a week from placing the order. It was packaged well and didn’t get any damage during shipment. The metal was of high quality and beautifully painted. I was extremely happy with the product.
The accessories to hang it was adequate and even received extra pieces. It took my husband and I alittle time to hang all 4 pieces but I’m kinda of a perfectionist and wanted it exactly as the photo on website.
Well worth the time and expense, the spacers give it a 3D look, it’s beautiful and have received many compliments already.

Odpowiedź od Grandmix

Odpowiedź od Grandmix
Beautiful but damaged
Apart of the metal pushed through the shipping box and was bent. The box also had a bunch of holes in it when it was received.

Odpowiedź od Grandmix
The customer service was great!
The customer service was great. The person I spoke with was very prompt and helpful with my measurements. I would highly recommend this sight and will be using them in the future. Thanks again

Odpowiedź od Grandmix
For the price we paid with duty
For the price we paid with duty, not worth the money. Over $230.00 for two of the medium sized towel holders.

Odpowiedź od Grandmix
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