Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We purchased a 2 shelf towel rack. The box was badly damaged upon arrival. There were NO ASSEMBLY INSTRUCTIONS in the box. For the money charged, the value is simply not there. The shelves are chea... Zobacz więcej

Oceniono na 3 z 5

Packaging allowed tip of trees to protrude and get bent. I received two of the same white tops, not as shown in online photo. A couple of screw work their way loose and where hard to find in packagi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great contact service for new customers! Vita Home is staying in touch, but: we are waiting for our purchase to arrive. We’ll share more information after hanging our steel art!? Tom and Jo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My husband loved his Porsche sign! There was a slight flaw in one section, where it appears the laser did not completely cut a small section. It does not impact the overall look of the piece so not... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dekoracje i architektura wnętrz

Napisane przez firmę

Grandmix is a company that offers distinctive and aesthetic solutions for bathroom products and various wall decor items. Our mission is to provide the highest quality designs that will make your homes special and add character to your living spaces, ensuring customer satisfaction at every step.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(75)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The staggered towel rack

The towel rack I ordered did not fit my needs. I contacted them twice about a return. Twice they referred me to their website. Their website told me to contact them. I finally told them that. They reminded me I had to pay to ship the item back. And asked if I wanted the address given that fact.

21 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

We purchased a 2 shelf towel rack

We purchased a 2 shelf towel rack. The box was badly damaged upon arrival. There were NO ASSEMBLY INSTRUCTIONS in the box. For the money charged, the value is simply not there. The shelves are cheap composite wood and not pre-drilled making assembly difficult. The wall anchors included will not hold any weight before pulling out of the wall, so I am using EZ ANCHOR DRYWALL ANCHORS rated at 50 lbs. to assure it does not fall off the wall. Overall, I would not recommend purchasing shelf units from this company!

19 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

This is an awful store. Stay away

This is an awful store. They provide no phone numbers for customer service. Customer service is non existent. The towel shelving unit that I bought was cheap and the black matte color wipes off. And finally the last thing that propelled me to write this review is I received a bill from FedEx for overseas taxes that the company failed to pay and the company told FedEx it was my responsibility.

23 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Towel Rack

I received a towel rack and the quality was awfull, had to be put together and the picture on their website did not match the item received. The paint looked cheap and was badly made. It cost me expensive but looked very cheap. Lesson learned not to buy from them again. In fairness when i complained they offered me a 30% discount, I am waiting on this to be refunded.

23 marca 2026
Opinia niezależna
Oceniono na 1 z 5

poor quality

beware the quality of their product. I bought a towel rack; what they advertise on their website looks very different. what I received is put together with bolts that protrude on the sides and are ugly; furthermore, quality of the wood shelves very poor, and the same is true for the paint.definitely not worth the price.
finally, they do not post one or 2 stars review on their website. I know from experience!

12 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

A company with integrity.

When I got my product there was an issue. I contacted them and they worked with me immediately to remedy the issue. It's nice to find a company that stands behind their products.

3 kwietnia 2025
Oceniono na 5 z 5

Great company

Great company! Had some issues with damage product due to shipping. Contacted customer service and they had a very good understanding and issued my refund right away!!

19 marca 2025
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We also apologize for any inaccuracies that are not caused by us. Customer satisfaction is our first priority.

Warm regards,
Vitahome

Oceniono na 3 z 5

Unit was bent in three spots

Unit was bent in three spots. Cardboard marker was missing

18 marca 2025
Logo Grandmix

Odpowiedź od Grandmix

Hello,

To resolve the problem with your order, please contact us via e-mail.

Warm regards,
Vitahome

Oceniono na 1 z 5

I can’t give you any kind of rating…

I can’t give you any kind of rating since I have no tracking information and I have not received my item yet
At the date of my rating, I had not received my item yet

18 marca 2025
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Your order seems delivered on Fedex page.

Warm regards,
Vitahome

Oceniono na 5 z 5

Beautiful high quality metal artwork.

My metal wall art arrived in about a week from placing the order. It was packaged well and didn’t get any damage during shipment. The metal was of high quality and beautifully painted. I was extremely happy with the product.
The accessories to hang it was adequate and even received extra pieces. It took my husband and I alittle time to hang all 4 pieces but I’m kinda of a perfectionist and wanted it exactly as the photo on website.
Well worth the time and expense, the spacers give it a 3D look, it’s beautiful and have received many compliments already.

18 lutego 2025
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We are happy for you. Thank you very much for your nice review.

Warm regards,
Vitahome

Oceniono na 5 z 5

High quality

Expedient delivery, packaged well, nice quality, sturdy shelf

13 stycznia 2025
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you very much for your nice review.

Warm regards,
Vitahome

Oceniono na 3 z 5

Beautiful but damaged

Apart of the metal pushed through the shipping box and was bent. The box also had a bunch of holes in it when it was received.

10 stycznia 2025
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We are sorry for this problem on behalf of shipiing company. If you provide us some photos we can make refund or send you replacament..

Warm regards,
Vitahome

Oceniono na 5 z 5

The customer service was great!

The customer service was great. The person I spoke with was very prompt and helpful with my measurements. I would highly recommend this sight and will be using them in the future. Thanks again

7 stycznia 2025
Logo Grandmix

Odpowiedź od Grandmix

Hello,

Thank you very much for your nice review. We are very pleased to help you.

Warm regards,
Vitahome

Oceniono na 2 z 5

For the price we paid with duty

For the price we paid with duty, not worth the money. Over $230.00 for two of the medium sized towel holders.

7 grudnia 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We are sorry for this problem we will pay duties. Please check your mail box.

Warm regards,
Vitahome

Oceniono na 5 z 5

Fast delivery

Fast delivery, great quality

12 listopada 2024
Logo Grandmix

Odpowiedź od Grandmix

Hello,

We are happy on your behalf. Thank you very much.

Warm regards,
Vitahome

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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