The offers are amazing on Virgin Gifts. Also, the support team is very prompt in resolving your request. Lufti helped me with my bookings, and she was very prompt, friendly, and transparent in her... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everything from the food, the service and the well executed way of getting the gift card from the concierge at the mall of millennia to the capital Grille was perfect. I cannot express enough how amaz... Zobacz więcej
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The ride was fun and informative. We had never been in the Santa Paula Valley area. We booked the Sunset cruise which keep the temperature comfortable. The ride east towards Fillmore had a lot to see.... Zobacz więcej
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DO NOT USE THIS COMPANY!! My boyfriend tried to surprise me with a mystery picnic in Newport RI. He never received any information about the event. There is NO phone number to talk to anyone. You can... Zobacz więcej
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Napisane przez firmę
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Napisane przez firmę
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Dane kontaktowe
Zjednoczone Królestwo
- info@virgingifts.com
- virgingifts.com
3,9
Dobra
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Awful experience
Awful experience. You can't use any coupon code with a gift card, and that's not clear anywhere. In addition, when you go to redeem the experience, there's not even a search option like there is on the pay-with-cash side. You have to scroll and scroll to try to find what you want, and the inventory is different than what appears on the pay-with-cash site.
In other words, you are paying 15-20% more than someone buying directly. You are forced to consider the vendors they want you to see first AND see limited or non-existent inventory. SO SCAMMY!!! AVOID AT ALL COSTS.
EDIT:
I also want to add that the inventory changes if you are using a voucher vs. cash. I was about to buy an experience with cash, and many dates appeared. When I got a voucher and tried to use it minutes later on the same experience, it said all dates were sold out. After getting me on the hook for hundreds of dollars with the voucher!
Fluz and US Virgin Experiences, please add the following information to your purchase pages:
1. Coupons cannot be used with the US Virgin Experience Vouchers.
2. Inventory displayed on the main US Virgin Experience may be different when redeeming a voucher than when using cash.
One other note. Virgin Gifts is actively taking down negative reviews by requiring you to verify the info within 2 days. Luckily, I saw the Trustpilot email and verified, but I'm sure lots of people miss that. This falsely inflates their score. They "challenge" any review that is negative and require "verification" within 2 days, hoping that 80% of reviewers will miss that email. Then, they get Trustpilot to take down the review.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
Thanks for taking the time to share your feedback, and we’re really sorry to hear about your frustration.
Making things easy to find and use is really important, and your feedback will be shared with our team to help improve this.
We've also reached out via Trustpilot to obtain your contact details, so that we can look into this further for you - Chantelle.
Bulelwa X is by far the best customer…
Bulelwa X is by far the best customer service representative that I’ve ever worked with. Bulelwa Made it so easy to switch out a 3-year old gift experience from one family member to another—seamless! Thank you!
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
Thank you so much for your amazing feedback, Robyn. 🥰
We’re absolutely thrilled to hear about your experience with Bulelwa, and they'll be so happy to know they made everything so smooth and easy for you! 💖
Chantelle - 🌟🌟🌟🌟🌟
Excellent Customer Service
The ease of texting to accomplish my switch of vouchers and getting the experience we wanted was fantastic. The representative was fast and didn't make it difficult at all.
28 kwietnia 2026
Odpowiedź od Virgin Gifts
We’re delighted to hear that switching your vouchers was quick and easy, and that our team made the whole process smooth for you. 🤗
It’s also great to know you got the experience you wanted, Deb. 💖
Chantelle - 🌟🌟🌟🌟🌟
Positive Review
At first, I did not receive a response. However, after reaching out on a different platform, it got resolved quickly by Lufti and I am overall really happy with my experience.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We’re sorry for the initial delay, but we’re really pleased to hear that Lufti was able to step in and get everything resolved quickly for you. 💖
It’s great to know you’re happy overall, Robbie. 🥰
Chantelle - 🌟🌟🌟🌟
I can't find anywhere to input my…
I can't find anywhere to input my shipping address to recieve my item
25 kwietnia 2026
Odpowiedź od Virgin Gifts
We’re sorry to hear you’ve had trouble finding where to add your shipping address, Kara - that’s definitely not the experience we want for you.
Please feel free to contact by email or phone to place your order for the At-Home Stained Glass Craft Kit.
734-709-9689 / kevin@adultsandcrafts.com
Great selection of options for Spa…
Great selection of options for Spa Days. Easy to navigate and search for pertinent opportunities. Love the personalized Greeting Card!
23 kwietnia 2026
Odpowiedź od Virgin Gifts
So glad you enjoyed browsing, we love giving plenty of choice 🙌 Great to hear the site was easy to navigate and that the personalised card was a hit too 😊⭐⭐⭐⭐⭐ Kay
I have utilized this site for gifts…
I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or spam) inbox
22 kwietnia 2026
Odpowiedź od Virgin Gifts
Great to hear you’ve been happy with the variety and pricing overall 🙌 Really sorry to hear you didn’t receive the discount code that’s frustrating when you’re trying to use it at checkout. Appreciate you coming back to us again and sharing your experience ⭐⭐⭐⭐ - Kay
Great gifts and selection
Great gifts and selection! Makes birthday presents much more of a treat.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We are so pleased you think so! Thank you for the great feedback - Kay
EXPIRED/INVALID VOUCHER
12 kwietnia 2026
Odpowiedź od Virgin Gifts
I’m sorry to hear there may have been some confusion around the validity of your voucher - I’ve looked into this and can confirm your voucher is live and valid. I can also see you’ve already been in touch with our Customer Service team, who have explained how the voucher can be booked, which I hope helped get you on the right track. If you do need anything further, please do respond directly to the agent who helped you, as they’ll be more than happy to assist. Thanks so much for taking the time to share your feedback - Lisa
I was gifted a voucher
I was gifted a voucher, so I booked an experience through Virgin Gifts. I did not hear back with a confirmation after a couple days and the booking was coming up. I reached out for support. It took a lot of effort on my end for the issue to get resolved. I wouldn’t recommend this service as a gift.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We’re really sorry to hear about your experience and understand how frustrating this must have felt, especially with your booking coming up. This isn’t the level of service we aim to provide, and we’re sorry it took so much effort on your part to get things resolved. We really appreciate you taking the time to share your feedback. To help us better understand what happened, if you’re able to respond to our request for more information, that would really help us improve the experience going forward ❤️ Lisa
Good prices
10 kwietnia 2026
Odpowiedź od Virgin Gifts
We work hard here at Virgin Gifts to secure great value experiences, so we’re really pleased you were able to take advantage of a good deal with us. 🎉 Thanks for your feedback! ❤️ Lisa
Odpowiedź od Virgin Gifts
We’re all about making our website easy and enjoyable to use, so we’re thrilled to hear that’s been your experience! 😊 Thanks so much for the lovely feedback ❤️ Lisa
VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS…
VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS FROM ME AND WILL NOT BOOK MY EXPERIENCE AND THINKS REPLYING TO AN EMAIL IN 1 TO 2 BUSINESS DAYS IS OKAY AFTER THIS. IT IS NOT OKAY. YOU ARE RUINING THE SURPRISE THAT I PURCHASED FOR HUNDREDS OF DOLLARS AND DO NOT CARE
8 kwietnia 2026
Odpowiedź od Virgin Gifts
We completely understand how important this surprise was, and it’s never our intention to cause stress.
We can confirm that our Customer Service Team has responded to your query and is currently assisting you with your booking request.
We hope everything is resolved for you soon John, and that the experience goes as planned - Chantelle.
Two issues
For one, I wanted to include a custom greeting card, but it wouldn't take my photo or the message I was trying to write. Just wouldn't work.
Also, I know I requested it to be sent on another date, but it seems to have been sent today anyway.
7 kwietnia 2026
Odpowiedź od Virgin Gifts
We’re so sorry to hear about the trouble with your custom card and the delivery date mix-up.
We can confirm that our Customer Service Team has responded to your query, to help get everything sorted for you, Lisa.
We hope the recipient loves the gift - Chantelle.
So excited
I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium experience for the 2 little 8 year olds I will accompany - and me too. Can't wait.
6 kwietnia 2026
Odpowiedź od Virgin Gifts
We’re thrilled to hear how quick and easy the booking process was for you. 💖
We hope you, your granddaughter, and her friend have an absolutely amazing time - it’s going to be such a memorable experience for all three of you! 🎉
Chantelle - 🌟🌟🌟🌟🌟
The convenience and ease of purchasing…
The convenience and ease of purchasing an experience for a birthday gift!!
5 kwietnia 2026
Odpowiedź od Virgin Gifts
We’re delighted to hear you found it quick and easy to purchase the perfect birthday gift, Kathleen. 🥳
We hope the experience makes for a truly special celebration! 🎁
Chantelle - 🌟🌟🌟🌟🌟
Odpowiedź od Virgin Gifts
We’re so pleased to hear you found our communication helpful - our team is always happy to assist with any questions. 🥰
Chantelle - 🌟🌟🌟🌟🌟
This is a horrible scam
This is a horrible scam! I bought this "gift card" to book a Virgin Atlantic flight. Apparently you cannot use it for that purpose. Even though it is listed on multiple websites that it could be used for that purpose. There is no customer service. No phone numbers to call. Horrible experience!
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We’re really sorry to hear about the frustration you’ve experienced.
We’re here to help though, and have reached out via Trustpilot to obtain your contact details.
Once received, we'll take a further look for you - Chantelle.
Odpowiedź od Virgin Gifts
Yay! So glad it was a breeze 😄 Can’t wait for you to dive in and enjoy it! 🎉✨ - Kay
Very poor experience The voucher was not accepted at Mob…
The voucher was not accepted at Mob Museum. Tried to call customer service number…. message said it could not connect, texted number about issue, no response. Very very disappointing and frustrating. An exchange is not acceptable.
29 marca 2026
Odpowiedź od Virgin Gifts
We’re really sorry your experience with the voucher didn’t go smoothly. A member of the team will reach out shortly to advise further. - Kay
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