The offers are amazing on Virgin Gifts. Also, the support team is very prompt in resolving your request. Lufti helped me with my bookings, and she was very prompt, friendly, and transparent in her... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everything from the food, the service and the well executed way of getting the gift card from the concierge at the mall of millennia to the capital Grille was perfect. I cannot express enough how amaz... Zobacz więcej
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The ride was fun and informative. We had never been in the Santa Paula Valley area. We booked the Sunset cruise which keep the temperature comfortable. The ride east towards Fillmore had a lot to see.... Zobacz więcej
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DO NOT USE THIS COMPANY!! My boyfriend tried to surprise me with a mystery picnic in Newport RI. He never received any information about the event. There is NO phone number to talk to anyone. You can... Zobacz więcej
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Napisane przez firmę
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Napisane przez firmę
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Dane kontaktowe
Zjednoczone Królestwo
- info@virgingifts.com
- virgingifts.com
3,9
Dobra
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Not all easy peasy
Buying was a breeze. Booking… there’s no availability. Dates should be shown at selling point, not after.
Contacted CS- Lufti was great and contacted me when the platform was ready to book.
21 czerwca 2026
Odpowiedź od Virgin Gifts
We’re really sorry to hear about the trouble you’ve had while trying to book your experience Christine, and for any inconvenience this has caused.
Thank you for bringing this to our attention - we’ve flagged this to the relevant team!
We’re hopeful this will be fixed very soon, so you and other customers can get booked in, without any further hassle.
Thanks so much for your patience and understanding - Chantelle.
My husband is thrilled with his…
My husband is thrilled with his helicopter flying experience.
16 czerwca 2026
Odpowiedź od Virgin Gifts
We're delighted to hear that your husband is thrilled with his helicopter flying experience. 🚁
We hope it's a memorable day! 🎉
Chantelle - 🌟🌟🌟🌟🌟
Midway couldn’t take the voucher
Midway couldn’t take the voucher. Sent me to another window. They couldn’t figure out the voucher on my phone. Said I had to open an account. I said “Account for what?” They said not their responsibility.
Bottom line I had to buy another 2 tickets.
22 czerwca 2026
Odpowiedź od Virgin Gifts
We're so sorry for the hassle this caused and that you ended up having to buy tickets on the day – that's not the experience we wanted for you.
For future visits, vouchers can't be used as admission tickets on the day and need to be booked in advance. Once you've created an account with us and registered your voucher, you can make an online booking in just a few minutes and for the USS Midway Museum experience you'd then receive QR codes ready to be scanned at entry.
Please be assured, we have reached out via email today, to assist you further - Chantelle.
Cannot redeem my voucher!!!!!
21 czerwca 2026
Odpowiedź od Virgin Gifts
We’re really sorry you’re having trouble redeeming your vouchers Julie, and for the inconvenience caused by this.
Having looked into the three vouchers, it does appear these were registered June 21, 2026.
You should be able to book them here - https://www.virgingifts.com/core/user/login#/login
However, if you run into any trouble, please let our Customer Service Team know, who will be happy to help - https://www.virgingifts.com/page/contact
There were no dates available with…
There were no dates available with these tickets until July even though I was able to get them from another site and still book for the same day
19 czerwca 2026
Odpowiedź od Virgin Gifts
We’ve taken a quick look into this for you and can see that there is availability in June.
We’re really sorry this wasn’t showing when you were trying to make your booking Sean, and for any inconvenience this may have caused.
If you do need any help with your voucher, please let our Customer Service Team know, who will be happy to help - https://www.virgingifts.com/page/contact
Blind booking dates is tricky.
Im excited to give this gift, but I wish there was a more transparent way to book dates.if I could select dates, id be happy to travel to that available location. Or choose an adventure with more availability. Blind booking is difficult to plan around. Anyhoo, I hope it goes well for us in September 2026.
21 czerwca 2026
Odpowiedź od Virgin Gifts
We’re glad you’re excited to give the gift, and we completely understand your thoughts on booking flexibility.
Being able to plan ahead, would definitely make things easier, and your feedback is really helpful for us to improve the experience.
We hope everything goes perfectly for your experience in September 2026 - Chantelle.
I ordered 2 gifts and charged visa it…
I ordered 2 gifts and charged visa it was decllined then I ok'd thru visa but before that I charge amex and it shows that. I need a refund on visa and amex I need a voucher
Thanks you -it is for the helicopter lesson because the code does not work
21 czerwca 2026
Odpowiedź od Virgin Gifts
We're sorry to hear of the issues you experienced at the checkout Louis, and for the inconvenience caused.
Please be assured, we've started processing the refund for you, which will go back to the original account used. It usually appears within a few days, but please allow up to 5–7 days for it to show on your account.
Refund amount: $225
We hope this helps - Chantelle.
Never received my voucher despite…
Never received my voucher despite claims of an instant digital delivery. On an important date such as Father’s Day, this was quite a disappointment and a huge cause of stress for my family. The website failed us so many times, not sending me the email to reset my password. I kept getting rerouted to pages that don’t help. Me and my sister tried getting the vouchers and now we’re out $500 with no experience and tons of stress. Horrible horrible experience.
21 czerwca 2026
Odpowiedź od Virgin Gifts
We're really sorry to hear about the stress and disappointment this caused, especially on a special occasion like Father’s Day. That’s absolutely not the experience we want anyone to have, and we can completely understand how frustrating it must have been trying to access your voucher and being let down by the system and password issues.
Please be assured, we've resent both your order confirmation and E-Voucher, and would kindly recommend checking your inbox, junk and spam folders.
The voucher can now be registered by the recipient, here - https://www.virgingifts.com/redemption/registration#/
We hope that does the trick - Chantelle.
Odpowiedź od Virgin Gifts
A happy customer = a happy Virgin Gifts team! 🤗
We hope to help you create many more amazing memories! 🎉
Chantelle - ⭐⭐⭐⭐⭐
You next adventure is just around the corner, discover it before you get there!
Don’t deprive yourself of the opportunity to take ‘the road not taken’.
There are so many once in a lifetime experiences out there just waiting on you.
Virgin Gifts provides a bucket full of those opportunities for you to reach in and grab one or two or three of them.
So many activities to choose from just about everywhere.
One thing I really like is that the vouchers never expire before you get to use them. That is so great for many of those unforeseen last minute changes of plans that happen every now and then.
Customer service was top notch!
Associates Mary-Ann and Lufti were able to help me with all my concerns and questions. They were very quick to respond to my inquiries.
Both friendly and knowledgeable, they made my experience at Virgin Gifts even better.
Virgin Gifts is definitely a great site to search for great deals on activities and to pre-search a destination to discover really cool activities while both planning and/or during a trip.
Thank you!
14 maja 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We’re thrilled to hear you’re enjoying discovering so many once in a lifetime experiences with us, and that the flexibility of our vouchers has been helpful for your plans. 💖
It’s also wonderful to hear your kind words about our customer service team, and we’ll be sure to pass your thanks on to Mary-Ann and Lufti, who will be delighted to know they made such a positive impact on your experience. 🤗
Chantelle - 🌟🌟🌟🌟🌟
Odpowiedź od Virgin Gifts
We are so sorry to hear the E-Voucher hasn’t come through yet Yelena - it’s usually zipping into inboxes within minutes!
We've resent both your order confirmation and E-Voucher, and would kindly recommend checking your inbox, junk and spam folders.
We hope that does the trick - Chantelle.
Said I had to book 24 in advance
Said I had to book 24 in advance, so I tried but it's not literally 24 hrs, tried to make a reservation 25hrs and 26 hrs in advance
20 czerwca 2026
Odpowiedź od Virgin Gifts
Thank you for your feedback, and we're really sorry for the disappointment caused on this occasion, Lily.
We’re aware of the booking issue and the impact it can have on the customer experience, and we want to assure you that we’re currently reviewing the process to identify ways we can improve it going forward.
We do hope you can still secure a booking as planned. However, if you do need any help, please let our Customer Service Team know, who will be happy to help - https://www.virgingifts.com/page/contact
Customer service takes way too long
Customer service takes way too long. Waited a week to get confirmation and when that didn’t happen I had to reach out for follow up. Rebooking was horrible since they wouldn’t give me the 20% from the original booking even thought they weren’t able to fulfill it. Still waiting on a refund.
13 czerwca 2026
Odpowiedź od Virgin Gifts
Thank you for taking the time to share your feedback Silverio, and we're really sorry for the delays and frustration you’ve experienced.
That’s certainly not the level of service we aim to provide, especially when it comes to confirmations, rebooking, and refunds.
We can see the refund was processed on the 18th June 2026, and it usually appears within a few days, but please allow up to 5–7 days for it to show on your account - Chantelle.
Site keeps crashing!
The site looks great and the deals are spot on! But the site keeps crashing! I have to reload multiple times each page in order to read through details of the offers.
19 czerwca 2026
Odpowiedź od Virgin Gifts
We’re glad you thought the website looked great Lauren, and found the deals to be spot on!
However, we're really sorry about the crashing issue though - that’s definitely not the experience we want for you.
We appreciate you flagging it, and we’ll get this looked into, to ensure everything runs smoothly.
We hope you enjoy your upcoming experience on July 01, 2026 - Chantelle.
Odpowiedź od Virgin Gifts
Quick and easy, is what an online shopping experience should be! 🛒
Thanks so much for shopping with us Phyllis, and we hope the experience is enjoyed. 🎉
Chantelle - ⭐⭐⭐⭐⭐
Did not receive voucher in email and…
Did not receive voucher in email and customer service wasn’t responsive
18 czerwca 2026
Odpowiedź od Virgin Gifts
We are so sorry to hear the E-Voucher hasn’t come through yet Ronald - it’s usually zipping into inboxes within minutes!
We've resent both your order confirmation and E-Voucher, and would kindly recommend checking your inbox, junk and spam folders.
We hope that does the trick - Chantelle.
I ordered a voucher for a place that is permanently closed
I ordered a voucher for a establishment that is permanently closed
18 czerwca 2026
Odpowiedź od Virgin Gifts
We're truly sorry to hear of the troubles had with your booking for the Romantic BierBath Spa Experience with Drinks.
Please be assured, Kevonna, that our team is currently working hard to secure a booking for you and is also on hand to assist with an exchange should that become necessary - Chantelle.
Customer Service
Bulelwa X was an extremely helpful customer service agent. I had a lot of questions prior to purchasing an experience voucher and she took the time to answer every one of them. She was patient and friendly. Thank you Bulelwa X!
17 czerwca 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We are over the moon to hear Bulelwa provided extremely helpful customer service, and was patient and friendly throughout! 🤗
Thanks for the glowing feedback Deanna - we really appreciate it! 💖
Chantelle - 🌟🌟🌟🌟🌟
Odpowiedź od Virgin Gifts
Ordering should always be simple, and we’re delighted it was a smooth experience for you! 🛒
We hope you have a fantastic Immersive Alpaca Encounter experience, Matt. 🦙
Chantelle - 🌟🌟🌟🌟🌟
I thought I was buying gift cards for…
I thought I was buying gift cards for Virgin Voyages to be able to use on my cruise. Sad that I spent so much now.
16 czerwca 2026
Odpowiedź od Virgin Gifts
We are sorry to hear the gift cards are not quite suitable for you Jennifer, and for the disappointment caused.
We do hope you'll find an experience that appeals to you from our wide range of options. However, if you've decided that the gift cards are no longer suitable, please let us know within 14 days of purchase, and we'll be happy to discuss the available options with you - Chantelle.
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