Absolutely fabulous service! Nothing is too much trouble. Always happy to chat quotes through before sending out to ensure we get it right first time. Would have no hesitation in recommending th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have had great service from our Victorian sliders for over fifteen years. When we had a couple of broken pivot shoes recently I wasn't hopeful about finding spares, but Kerry in Customer support c... Zobacz więcej
Reakcja na opinię
We have used Victorian Sliders for 15+ years now and are very happy with the quality of product, service and aftersales. Ruth in aftersales is very helpful & efficient. Leon the service Engineer is ve... Zobacz więcej
Reakcja na opinię
We have been buying sash windows from Victorian sliders for just over a year now - the windows are really well made and great value . Gracie has been our account manager from the start and guided us... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Victorian Sliders® are Europe’s largest manufacturer of PVC-U vertical sliding sash windows, supplying exclusively to the trade. From our UK manufacturing facility, we produce ECOSlide® sash windows for installers and trade professionals across the UK and beyond. While we are a trade only manufacturer and do not sell directly to the public, homeowners who have had ECOSlide® sash windows installed in their homes are welcome to share their experience and leave a review.
Dane kontaktowe
Victorian House, Parc Hendre, SA18 3FA, Ammanford, Zjednoczone Królestwo
- 01269 846200
- marketing@vhwg.co.uk
- victoriansliders.co.uk
4,8
Doskonała
153 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Job Jojo
Jojo, is an absolute credit to Victorian Sliders.
We have found him to be very knowledgeable, professional, always follows up what he says and for a small family run business like ours it us SO important to have someone who cares.
Long may he continue to support us.
Well done Jojo and. Victorian Sliders
9 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
5 star for Maddy
Maddy From the sales team is always super helpful and friendly. She is very professional, has a lot of knowledge about the products and services provided and she always replies to our queries very quickly.
Zara
AZ Glass
9 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
I have been dealing with Vicky and she…
I have been dealing with Vicky and she is always super helpful and efficient.
Excellent customer service and consistently meets our expectations.
Her service is personalized and empathetic. She understands our unique customer base being on a small island in Jersey and this is so important to us.
9 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
A great company to deal with
A great company to deal with and Emily in particular has always gone above and beyond to help. Would highly recommend. A+++++
2 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great company
Excellent product we have used for many years now. Very good value for money and well made windows. Great colour range and decorative glass etc. Customer service is excellent. Holly & Greta have been very good to us and always keep us informed.
9 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Vicky is extremely efficient
Vicky is extremely efficient, nice to speak to and very helpful.
The windows they make are excellent quality and the service is superb
7 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
very professional and polite and…
very professional and polite and someone who is very competent in her job which is a rarity these days.
a great asset for your company look after her.
kind regards Andrew
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Very quick on providing quotations
Very quick on providing quotations. Easy ordering and delivery service.
We have our own account manager Holly who is very helpful indeed.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great customer service
Great customer service. Maddy is very professional, she is also very nice and great to work with
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great customer service from a knowledgeable account manager !
We have been buying sash windows from Victorian sliders for just over a year now - the windows are really well made and great value . Gracie has been our account manager from the start and guided us with ease through the order process , explaining the different options we could have and advising on the trickle vents needed to cover the new building regs.
Emails are swiftly answered and calls quickly returned. If any issues do crop up then we know that Gracie will be on hand to help solve them.Great customer service from a knowledgeable account manager !
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Fast and Efficient
every time we use Victorian sliders they always deliver with the service
From point of sales contact to delivery they make it effortless
special shout to Vicky our sales contact who is super efficient at getting quotes back to us even when we keep making amendments the response is always quick
all in all very happy
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Knowledgeable
Knowledgeable, rapid and very helpful.
Holly rocks our world!
7 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Probably the best company I've ever…
Probably the best company I've ever dealt with!
all our orders are dealt with by Hugo who is truly fantastic and very professional.
Delivery is fast and communication is very good.
I would highly recommend.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Account Manager
Holly (Account Manager) is super helpful, always on the ball, quick to help wherever she can and always giving me quick answers on updates/deliveries.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Hi Just want to thank Maddy for all the…
Hi Just want to thank Maddy for all the help over the last couple of months to get theos order done correctly.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Good company to work with
Good company to work with, windows are good quality.
Gracie in there Essex office is also very helpful.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Helpful & polite
The staff members are always very helpful and polite, and very efficient and professional when dealing with my orders or any questions I need answering regarding their product.
They have taken the time to get to know their customers, making the whole process so much easier.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Victorian Sliders
Charlotte is always nice to deal with as she is very friendly and the customer service/sales is great. The quality of the product is very good and we rarely have complaints from our clients and when these do happen, it is dealt with efficiently and quickly.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Excellent Client Relationship
We love our contact at Victoria Sliders, Vicky who is our contact at victoria sliders, deals with all our queries fast and effianctly.
2 sierpnia 2023
Opinia niezależna
Odpowiedź od Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
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