Banner for Victoria Beckham

Victoria Beckham Recenzje 

1024
•
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Shopping experience A wonderful shopping experience from start to finish! The service was warm, patient and genuinely kind, with so many smiles. A special thank you for being especially patient wit... Zobacz więcej

Oceniono na 2 z 5

I love the brand, items arrive on the spot and very carefully wrapped! This time, I had to return some items, my biggest issue here is the lack on communication. Only provided by chatbot, or em... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The people who work in the Dover Street store are always welcoming and the store is clean, tidy, and smells good. Plus on this trip it had adequate AC which was welcome on a hot day! I bought a repeat... Zobacz więcej

Oceniono na 5 z 5

I have always found the Victoria Beckham team to provide the best of honest and useful help and support in choosing items. I really enjoy shopping there when in London.

Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. również w kategorii:
  3. Sklep z odzieżą damską

Napisane przez firmę

Founded in 2008 with a collection of dresses celebrated for their cut and fit, Victoria Beckham’s eponymous label forms the basis of the modern woman’s wardrobe; versatile and wearable yet rooted in modernity with a sophisticated ease. Developed at the Victoria Beckham atelier in London, today the brand offering includes ready-to-wear, footwear, expertly crafted eyewear, and timeless leather goods.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 96% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(1024)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 701

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Disappointing experience this time

Disappointed that both items I ordered had to be returned as both too big. Sizing seems a bit hit and miss. Dresses seem to come up small so have to go up a size but a vest top and a sweatshirt came up too big even when I went for recommended size and checked measurements. Refund took over 10 working days after receipt back at VB and only credited when I chased the customer service team. Overall disappointing experience . Hopefully a one off as a regular customer and like to buy items from VB.

28 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Donna,

Thank you for taking the time to share your detailed feedback.

We’re sorry to hear that the sizing of your recent purchases was inconsistent and that you experienced a delay in receiving your refund. We completely understand how disappointing this must have been, particularly as a regular Victoria Beckham customer.

We appreciate your feedback regarding sizing and will share this with our relevant teams, as we continually review how we can provide clearer and more consistent guidance. We also apologise that you had to contact our Client Services team to follow up on your refund.

Thank you for your continued support of Victoria Beckham. We truly hope your next experience is a more seamless one.

Kind regards,

Melody - Client Services

Oceniono na 5 z 5

Excellent shopping experience

Excellent shopping experience! The ordering process was very easy and intuitive, thanks to the well-designed webshop. Delivery was very fast, and I received regular updates about the status of my order throughout the entire process.
I always felt well informed and knew exactly what to expect. A smooth, transparent, and professional online shopping experience from start to finish. Highly recommended!

28 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Titiana,

Thank you so much for your wonderful and detailed review.

We’re delighted to hear that you found the ordering process intuitive and enjoyed the fast delivery and regular updates throughout your experience. Providing a seamless, transparent, and professional service from start to finish is something we truly value.

Thank you for your kind recommendation and support of Victoria Beckham. We look forward to welcoming you back again soon.

Kind regards,

Melody - Client Services

Oceniono na 5 z 5

Always a good experience

Always a good experience. Easy to order, absolutely first class materials beautifully packaged and arrives very quickly. I have bought probably too many bags from Victoria Beckham but I’ve never been laid down yet.

28 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Lyn,

Thank you so much for your wonderful review and for your continued support of Victoria Beckham.

We’re delighted to hear that you consistently enjoy the ease of ordering, the quality of our materials, beautiful packaging, and speedy delivery. It’s especially lovely to know that your growing collection of Victoria Beckham bags has never disappointed!

Thank you for your loyalty and support. We look forward to welcoming you back for your next bag soon.

Kind regards,

Melody - Client Services

Oceniono na 5 z 5

Hi Team love my two Victoria Beckham…

Hi Team love my two Victoria Beckham dresses 😃😃
Wearing the ivory one tonight

delivery was also brilliant 😀

Best wishes
Valerie

28 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Valerie, 

Thank you so much for your wonderful feedback.

It’s always our aim to deliver stunning designs alongside excellent service, so we’re thrilled to hear that both 
of your new dresses have met your expectations. 

Enjoy wearing your ivory dress tonight, and have a fantastic time. 

We can’t wait to welcome you back to Victoria Beckham soon.

Kind Regards,

Rio - Client Services

Oceniono na 5 z 5

Love the brand

Love the brand. Beautiful leathers and great service

28 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Kirby,

Thank you so much for the wonderful review!

We are so happy to hear that you love the brand, and that the leatherwear and our service have met your expectations.

We hope you continue to enjoy your bag and look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Services

Oceniono na 5 z 5

I shop in the Dover street store for my…

I shop in the Dover street store for my birthday every year since the opening and have always had a lovely experience, with a glass of bubbly and the most friendly & helpful staff and always buy a little pressie (Bag or make up) continue with the good work x

25 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Sharon,
Thank you so much for your lovely review and for choosing to spend such a special occasion with us. It means a great deal to know that our team has consistently made your visits so enjoyable and welcoming. We greatly appreciate your continued support and look forward to continuing this lovely tradition with you.
Kind regards,
Milena

Oceniono na 5 z 5

A warm welcome from the team

A warm welcome from the team, so professional but friendly with what was a special dress try on and purchase.

17 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Clare,
Thank you for your kind words. We’re so pleased to hear you felt well looked after by the team and that we could make your dress purchase a memorable one. We hope you enjoy your new piece and look forward to welcoming you back.
Kind regards,
Milena

Oceniono na 5 z 5

Never to old

Hi always wanted a Victoria beckham dress, but being a size 14 age 67 thought l would look ridiculous, as all the models are probably a size 8, but my son just got married, thought why not, l must admit l did feel special and everyone committed on the dress, just like to say you are never to old for fashion 😀 thanks Victoria and her team

1 sierpnia 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Elaine,

Thank you so much for sharing this beautiful moment with us, and congratulations on your son's wedding!

Designing timeless, beautiful pieces for women of all ages and sizes is at the heart of everything we do.

Thank you for choosing us for such a monumental occasion, and we look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Services

Oceniono na 5 z 5

Amazing…

The delivery process was so personal and on point. Yes it took a little longer than expected but its ok because they went through with every step and my purse arrived safe and perfect to my apartment. The bag OMG! Gorgeous!!I I am inlove with it. So beautifully made, one of a kind. Incredibly Posh. Thank you so much!

27 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Keren,

Thank you for such a lovely review.

We are thrilled to hear that your new purse arrived safely and that it was worth the wait. 

Providing a personal touch every step of the way is so important to us, and we couldn't be happier that 
you're obsessed with the craftsmanship.

We hope you continue to love your bag and look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Services

Oceniono na 5 z 5

My bag was delivered on time and I’m…

My bag was delivered on time and I’m happy with the quality

27 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Masego,

Thank you so much for taking the time to leave a review. 

We hope you are absolutely loving your new bag and enjoying wearing it.

We look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Services

Oceniono na 5 z 5

The Flagship store on Dover Street

The Flagship store on Dover Street, London is amazing. And the staff is excellent! 10/10 experience and I only came to get make-up for my girlfriend (!) Fancy that !!

26 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Mats,
Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience and that the team made your visit so enjoyable. We hope your girlfriend was pleased with her gift, and we look forward to welcoming you both again in the future.
Kind regards,
Milena

Oceniono na 5 z 5

Amazing Perfume's and beauty products…

Amazing Perfume's and beauty products excellent customer service support.
Good samples of Perfume and beauty products so you can try and find your right shade.

7 sierpnia 2026
Opinia niezależna
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Vera,

Thank you for the fantastic feedback on our beauty, perfumes, and sampling options. 

Finding the right shade and signature scent should always be an enjoyable journey.

We look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Services

Oceniono na 5 z 5

Everything was great

Everything was great! Service, quality! Perfect!

20 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Evelien,

Thank you so much for the incredible review. 

Knowing that both our service and quality hit the mark for you is truly appreciated.

We look forward to your next order with us at Victoria Beckham.

Kind Regards,

Rio - Client Services

Oceniono na 4 z 5

The makeup’s representative was…

The makeup’s representative was extremely nice and helpful actually allowing to put the products on before the decision and as a result i bought more then have expected but definitely it was worth it.
I ended up buying a bag but I think the lady in charge of 3rd and 1floor was a bit concerned when me and my friend were browsing by asking as twice can i help you ladies in a way which did sound “move along”. I did feel uncomfortable but because I came all the way for a business trip from Japan and loved VB brand determined to shop, a bit disturbed I did ask to see the bags and bought one amazing suede piece. Just please be a bit more self aware next time.

18 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Oksana,
Thank you for taking the time to share your thoughtful feedback. We’re delighted to hear that our Beauty team made you feel so welcome and that their expertise helped you discover products you loved.
We’re sorry, however, that you felt uncomfortable while browsing our collections. This is certainly not the experience we want for our guests, and we appreciate you bringing it to our attention. Your comments have been shared with the team as a reminder of the importance of ensuring every guest feels comfortable and welcome throughout their visit.
We hope you enjoy your purchase. Thank you again for visiting us from Japan, and we hope to have the opportunity to welcome you back in the future.
Kind regards,
Milena

Oceniono na 5 z 5

Elegant store and great customer service

Elegant store and great customer service

25 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Mia,
We’re delighted to hear you enjoyed the atmosphere of our store and received such great service from the team. We truly appreciate your feedback and look forward to welcoming you again soon.
Kind regards,
Milena

Oceniono na 5 z 5

Dover Street

Popped into Dover Street just to grab a lip balm and was made to feel as special shopping as if I was spending thousands - thank you for another wonderful experience team VB x

25 lipca 2026
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Louise,
We’re so pleased to hear that you felt genuinely welcomed and well looked after during your visit. It’s wonderful to know the team made your experience a special one, and we truly appreciate you taking the time to share your kind feedback. We look forward to welcoming you back again soon.
Kind regards,
Milena

Oceniono na 5 z 5

Une maison de luxe qui mérite vraiment…

Une maison de luxe qui mérite vraiment d’être découverte ❤️
Commande VB315082 VB 311726 VB314258
VB315708 VB 311729

Je précise que je ne suis ni ambassadrice, ni partenaire, ni affiliée à Victoria Beckham. Je suis simplement une cliente, passionnée de sacs et de chaussures, qui possède aujourd’hui une belle collection de la maison.

J’ai découvert Victoria Beckham à l’époque via Zalando, qui était l’une des rares possibilités de commander depuis la Belgique, puis j’ai commencé à commander directement sur le site officiel, avec mon compte privé comme professionnel.

Et quelle belle découverte !

Je possède notamment le Dorian, le Classic, le Puffy Chain, le Mini, le 202 en cuir noir vieilli, l’ancien modèle du cabas et le Crossbody Vanity, ainsi que plusieurs paires de chaussures, notamment les Pumps, que je trouve aussi belles que confortables.

Et le confort, parlons-en ! Une chaussure de luxe doit être élégante, mais elle doit aussi permettre de marcher. Les Pumps Victoria Beckham réunissent pour moi les deux : une vraie élégance et un confort que j’apprécie énormément.

Pour les sacs, c’est avant tout la qualité, le cuir et la ligne qui m’ont séduite. Le cuir d’agneau est magnifique, les finitions sont soignées et la fabrication italienne se ressent. Chaque modèle possède sa personnalité, tout en gardant cette élégance très reconnaissable de Victoria Beckham.

Mais ce que j’aime peut-être encore davantage, c’est la singularité.

J’ai acheté dans différentes grandes maisons de luxe, j’ai porté leurs pièces et je connais donc cet univers. Mais avec le temps, ma vision du luxe a complètement évolué.

Aujourd’hui, je n’ai plus envie de porter simplement ce que tout le monde porte. Je veux une pièce qui me ressemble. Une pièce que l’on remarque parce qu’elle est belle, élégante et différente, pas simplement parce que son logo est immédiatement reconnaissable.

Et c’est exactement ce que je retrouve chez Victoria Beckham.

Ce sont des sacs qui ont une vraie présence sans être ostentatoires. Des pièces luxueuses sans être “m’as-tu-vu”.

On me dit régulièrement de mes sacs : « Il est magnifique, il est tellement classe, et surtout il est différent ! » Et c’est exactement le compliment que j’aime entendre.

Pour moi, le véritable luxe ne se résume pas à un logo ou à vouloir montrer que l’on porte une grande marque. Le luxe, c’est une belle matière, un savoir-faire, une finition impeccable, une ligne intemporelle et cette sensation d’avoir choisi quelque chose parce qu’on l’aime réellement.

Je ne cherche plus à acheter pour faire comme tout le monde. Je cherche à acheter parce que je sais exactement ce qui me plaît.

Et c’est pour cela que Victoria Beckham a trouvé une place particulière dans ma collection. Ce n’est pas une alternative au luxe : c’est ma façon personnelle de vivre le luxe aujourd’hui.

Une maison avec une véritable identité, une belle histoire, des créations raffinées et une qualité qui, à mes yeux de cliente habituée au luxe, est réellement au rendez-vous.

Et je veux aussi souligner quelque chose qui compte énormément pour moi : le service client.

J’ai rencontré un problème concernant un retour et j’ai eu la chance d’être accompagnée par Duffy Orchard. Il a été incroyablement réactif, patient, compréhensif et surtout humain.

Je n’ai jamais eu le sentiment d’être simplement un numéro de commande. J’ai été écoutée et véritablement accompagnée.

Duffy, merci sincèrement pour votre gentillesse et votre bienveillance. Ce sont des personnes comme vous qui donnent une véritable dimension humaine à une maison de luxe.

Et si Victoria Beckham sortait demain un sac banane, je serais probablement parmi les premières à l’acheter !🙏🥰

Parce que lorsque l’on trouve une maison qui réunit le cuir, la qualité, le confort, l’élégance, la singularité et un service client humain, on a simplement envie de continuer l’aventure.

Victoria Beckham est une véritable maison de luxe, et je suis ravie d’avoir découvert son univers.

Et finalement, peut-être que le vrai luxe, c’est simplement cela :

avoir suffisamment confiance en son propre goût pour ne plus avoir besoin de porter ce que tout le monde porte. ❤️

14 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5
Logo Victoria Beckham

Odpowiedź od Victoria Beckham

Dear Federica,

Thank you so much for the wonderful review.

We are thrilled to hear you're loving your new pieces and that they fit perfectly.

We look forward to welcoming you back to Victoria Beckham.

Kind Regards,

Rio - Client Services

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej