Product is good; however, Vessi's approach is to make it difficult to engage with a real person and the responses are generated by an AI bot. I won't buy from them again, given the way the handle in... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Product is good; however, Vessi's approach is to make it difficult to engage with a real person and the responses are generated by an AI bot. I won't buy from them again, given the way the handle in... Zobacz więcej
Reakcja na opinię
I ordered a pair of Men’s weekender shoes and a pair of Women’s weekender shoes. They arrived within 3 days of ordering! The Men’s fit my husband perfectly, but my pair were a little too short. I have... Zobacz więcej
Reakcja na opinię
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Zobacz więcej
Reakcja na opinię
Web site is easy to shop on and once you make a purchase there are incentives for future purchases. This is my second pair of Vessi's, great stylish shoes. lots of varieties to chose from. Great Canad... Zobacz więcej
Reakcja na opinię
1085 Homer St, V6B 2X5, Vancouver, Kanada
Odpowiada na 82% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They are good, but only if you need them for a short duration! I have walked in mine for maybe 2 dozen times in less than a year that I have owned them..about 30km's..and they are no longer waterproof at all..might as well wear regular shoes. Perfectly intact, nothing broken or cracked, but whatever makes them waterproof, wears out in this time frame. Will not buy again for 160cad! Worth 60-80 cad$ at the most!

Odpowiedź od Vessi
I am so impressed with Vessi - the shoes are super comfortable and truly waterproof AND their customer service is second to none. I have just ordered my third and fourth pairs after wearing them for 10 days of power walking in Scotland. My family travelling companions also wore Vessis and were just as thrilled with their purchases. I must say that these are the first shoes that were comfortable from day one. Great Canadian product.

Odpowiedź od Vessi
I had ordered a pair of shoes that were apparently out of stock but the website didn't say that they were. Customer service helped take care of it and didn't have an upcharge for me ending up getting a more expensive pair instead.

Odpowiedź od Vessi
Been wearing mine for about a year, and they are still such a comfortable every day shoe.

Odpowiedź od Vessi
Great comfy WATERPROOF sneaker. I bought the weekender sneaker a month ago. Now that I have worn the shoes a few times and broken them in they are so comfy.
I am usually a size 9! The website said the shoe fit large, so i measured my foot and it said i was a size 7 (based on the size chart) so that's what I ordered. they fit well but I don't wear them with socks. If you plan on wearing them with socks factor that in when choosing a size. If i was going to wear them with socks I'd have ordered a size 8.
Other than that they are great sneakers. The fabric is a tad hard to clean but they are waterproof so they technically should be hard to clean.
I will be ordering another sneaker soon but a size 8 to factor in being able to wear socks.
The sneakers also arrived within a day!

Odpowiedź od Vessi
The sizing guide is terrible. They suggested going up a size if your a half size. I did that. Now my heels lift in my $175 shoes. Yet I can't bring them back since they've been on my feet.. what a waste.

Odpowiedź od Vessi
I bought a pair of Bessie shoes less than a month ago. I’ve worn them several times and they got dirty. I followed the instructions on the website re cleaning. They are still filthy! Expensive for what I got. A real disappointment made worse when I discovered that they are not manufactured in Canada.

Odpowiedź od Vessi
I purchased an e-gift card from the Vessi web site on April 30th and it was never delivered to me. I tried to contact them through the support contact on their web site but it was really just an AI Agent. It told me that my inquiry would be referred to a "human" but no one has bothered to respond to me at all. Vessi has a phone number but it is also 100% non-human - just a few options to listen to various recordings. I lodged a complaint with the Better Business Bureau where I also found that Vessi has a rating of "D" (as in a very close to failing grade). I have also begun a process with my bank to have the transaction declared fraudulent to get my money back. Zero response from Vessi which makes me think they might be one of those fly by night shady companies. I would not trust them.

Odpowiedź od Vessi
They make good waterproof shoes for damp cities. A friend from Vancouver recommended these shoes to me and I love them, they slip on easily and I don't need to worry about what to wear in the spring/fall weather where the forecast is unpredictable. Gotta admit though, searching their name flags you for infinite ads. That gets annoying.
Everywhere I look has is flooded by ads for these. The only waterproof shoes in would want are rain boots. If shoes are water proof that means they aren't breathable, which means I'm going to be standing in pools of sweat, shoes NEED to be breathable, I'm not standing in a river all day of I was I would wear boots that cover higher than my ankles. I will NEVER buy from this company. I block one whoever is posting the ad for this company school on with my day and next thing I know there is ANOTHER AD FOR THEM. I've blocked at least 10 different accounts TODAY for them because of this constant bombardment.
These are waterproof until they're not. My feet didn't get totally soaked in a recent rainstorm, but that's only because I pulled my toe out in time.
They're great shoes until that happens. The big problem for me was that there was no sign of visible damage, so it's impossible to predict when it will happen.
I understand I wore them a lot, and wear and tear will take place, but not being able to see it is annoying.

Odpowiedź od Vessi
Definitely not waterproof. Me and my partner have both bought two pairs, and all 4 pairs had to be refunded as our feet got soaked in puddles. An overpriced product for the quality. Comfortable but not waterproof.
All pairs were the boots. Weekend Chelsea
they are really uncomfortable.I have got blisters near my achilles tendon area and i wont recommend them to anyone

Odpowiedź od Vessi
I absolutely hate these shoes. They do not fit properly. Return process is awful. Such a hassle and customer service is not great. Both my husband and I bought shoes to travel and mine felt like they fit at first but by the end of our trip my heel was coming out of the shoe. My husbands shoes leaked and his front toe was soaking wet. After many emails trying to resolve both issues they offered an exchange for my husbands shoes. We donated both pairs to value village. Beware buying. Especially online.
Purchased for trip to Italy from US. Shipped quickly. Fit perfect. I brought 3 pairs of shoes and only wore the Vessis. No breaking in and so comfortable for 6 days of walking all day. Very satisfied!

Odpowiedź od Vessi
Vessi sent me the wrong order. I reached out to support. The support representative was responsive and did the best their could to resolve my problem. However, the process itself is terrible. Vessi sent me the wrong order, and instead of sending a replacement order right away, they demanded i first provide evidence that i have sent the wrong order back before even beginning the process of sending the correct one (which took like a week btw). Considering this was a mistake on Vessi's side, this was a terrible experience, and shows a lack of trust on the customer. In addition, the replacement order box arrived teared up and looks as if had been opened (did the send me the order that another customer received by mistake??). I cant even imagine how much more i would have to wait if the size hadnt fit, assuming the process would not get mixed up again. I will certainly think twice in the future before buying from Vessi again.
Went for a walk with some coworkers and at the beginning of the walk was telling them how my shoes are waterproof. By the middle of the walk the front toe part of my socks and feet were wet and I was too embarrassed to say anything since I had just told people how everyone in Vancouver should get waterproof shoes.

Odpowiedź od Vessi
I bought the weekend shoes and they were very uncomfortable and lacked any type of support for my feet. The reason I’m leaving this review here is because I left a review on Vessi website using the link they emailed me to leave a review. The review was NOT posted to the website. Hard to trust a company that filters reviews for its products.

Odpowiedź od Vessi
I have been a big Vessi fan for the past couple of years. I own two pairs - the Everyday Move slip-ons, and Stormburst high tops - have brought friends visiting from abroad to the Vessi store to buy their own pairs, and even brought a pair back last Christmas for my brother.
The two pairs that I own, I bought around the same time, approximately two years ago. I own quite a few pairs of sneakers, and I don't really wear any one pair super often, so they've remained in good condition ever since I bought them, especially the high tops which I have probably worn fewer than 10 times total since purchase. However, after wearing the Everyday Move slip-ons fairly extensively this winter, they have unfortunately now started leaking water through the toe area. Each time I wear them in wet weather, my socks now come out very wet in the toe area. I figured that this is maybe to be expected after a lot of wear in the last few months (although nonetheless still disappointing given this is the entire USP of the product), so today I decided to swap them out of my rotation for the Stormbursts. After one wear tonight, I was incredibly disappointed to discover that these too are now leaking water through the toecaps as well! This is really unbelievable given how little I've worn them (they look almost brand new). The worst bit to me now is that both of the shoes are outside of warranty, despite having hardly been worn outside of the past few months, and I am almost $400 out of pocket for two pairs of shoes that don't do what they're supposed to do. I feel totally ripped off, especially as a repeat customer, and hope the company might be willing to resolve this situation for me.

Odpowiedź od Vessi
Shoes were very stiff and uncomfortable. Sent back within allotted time frame. They advertise free shipping. I was charged $20.25 RESTOCKING fee. Ridiculous. Buyer beware!
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.