Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Product is good; however, Vessi's approach is to make it difficult to engage with a real person and the responses are generated by an AI bot. I won't buy from them again, given the way the handle in... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered a pair of Men’s weekender shoes and a pair of Women’s weekender shoes. They arrived within 3 days of ordering! The Men’s fit my husband perfectly, but my pair were a little too short. I have... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Web site is easy to shop on and once you make a purchase there are incentives for future purchases. This is my second pair of Vessi's, great stylish shoes. lots of varieties to chose from. Great Canad... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 82% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Waterproof doesn't last long!

They are good, but only if you need them for a short duration! I have walked in mine for maybe 2 dozen times in less than a year that I have owned them..about 30km's..and they are no longer waterproof at all..might as well wear regular shoes. Perfectly intact, nothing broken or cracked, but whatever makes them waterproof, wears out in this time frame. Will not buy again for 160cad! Worth 60-80 cad$ at the most!

31 maja 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hi Joe

We're really sorry to hear your Vessis aren't performing as we've hoped. Waterproofing issues can definitely be a bit hard to see but if your shoes aren't keeping your socks dry, that's not normal nor fun!

Our Warranty team would certainly like to learn more about what you've been experiencing and see what we can do to help fix this. Please don't hesitate to give them a shout at vessi.com/pages/warranty

Oceniono na 5 z 5

I am so impressed with Vessi

I am so impressed with Vessi - the shoes are super comfortable and truly waterproof AND their customer service is second to none. I have just ordered my third and fourth pairs after wearing them for 10 days of power walking in Scotland. My family travelling companions also wore Vessis and were just as thrilled with their purchases. I must say that these are the first shoes that were comfortable from day one. Great Canadian product.

29 maja 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hi Sandra. We're thrilled to hear you and the Vessi Fam are comfy AND dry on your feet. Can't wait to see which pair you'll slip into next 🤩

Oceniono na 4 z 5

Let me order out of stock shoes

I had ordered a pair of shoes that were apparently out of stock but the website didn't say that they were. Customer service helped take care of it and didn't have an upcharge for me ending up getting a more expensive pair instead.

15 maja 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hey Jacob.

We're really sorry to hear your order hasn't arrived. Its definitely become a much longer wait than we've hoped and we really appreciate your patience.

For further updates, please consider giving our team a shout at support.us@vessi.com with your order number. We're more than happy to take a look at your order and figure out when they'll arrive.

Oceniono na 5 z 5

Been wearing mine for about a year

Been wearing mine for about a year, and they are still such a comfortable every day shoe.

12 maja 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hey Robert. That's awesome! We're thrilled to hear you're dry and comfy on your feet. Hope to see you out there ☔

Oceniono na 5 z 5

Great comfy WATERPROOF sneaker

Great comfy WATERPROOF sneaker. I bought the weekender sneaker a month ago. Now that I have worn the shoes a few times and broken them in they are so comfy.
I am usually a size 9! The website said the shoe fit large, so i measured my foot and it said i was a size 7 (based on the size chart) so that's what I ordered. they fit well but I don't wear them with socks. If you plan on wearing them with socks factor that in when choosing a size. If i was going to wear them with socks I'd have ordered a size 8.
Other than that they are great sneakers. The fabric is a tad hard to clean but they are waterproof so they technically should be hard to clean.

I will be ordering another sneaker soon but a size 8 to factor in being able to wear socks.

The sneakers also arrived within a day!

27 marca 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hey Vessi Fam. Glad to hear you're comfy AND dry on your feet. Can't wait to see what you step into next 🤗

Oceniono na 1 z 5

The sizing is terrible

The sizing guide is terrible. They suggested going up a size if your a half size. I did that. Now my heels lift in my $175 shoes. Yet I can't bring them back since they've been on my feet.. what a waste.

7 maja 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hey Matt.

We're really sorry to hear that about your Vessis especially after following our sizing guidelines. If your pair is running big, try wearing them with thicker socks during cold & wet season for more of a snug fit. Heel grips are great year round as well.

We always want you to have the best Vessi Experience so if they're still not quite what you're looking for, please send us an email at support.us@vessi.com (US) || support.ca@vessi.com. We'll accept all worn products in brand new condition with their original shoebox or packaging and are more than happy to see what we can do for you.

Oceniono na 1 z 5

Shoes are not cleanable

I bought a pair of Bessie shoes less than a month ago. I’ve worn them several times and they got dirty. I followed the instructions on the website re cleaning. They are still filthy! Expensive for what I got. A real disappointment made worse when I discovered that they are not manufactured in Canada.

4 maja 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hi Sandra.

All Vessis are designed locally in Vancouver, Canada and manufactured across Asia. We apologize for any confusion and appreciate the time you've taken to write to us.

Your experience with keeping your Vessis clean doesn't sound normal nor fun and we'd love to hear more about what you're experiencing. Please don't hesitate to give our Warranty team a shout at vessi.com/warranty. More than happy to see what we can do for you.

Oceniono na 1 z 5

Took my money but gave me nothing

I purchased an e-gift card from the Vessi web site on April 30th and it was never delivered to me. I tried to contact them through the support contact on their web site but it was really just an AI Agent. It told me that my inquiry would be referred to a "human" but no one has bothered to respond to me at all. Vessi has a phone number but it is also 100% non-human - just a few options to listen to various recordings. I lodged a complaint with the Better Business Bureau where I also found that Vessi has a rating of "D" (as in a very close to failing grade). I have also begun a process with my bank to have the transaction declared fraudulent to get my money back. Zero response from Vessi which makes me think they might be one of those fly by night shady companies. I would not trust them.

30 kwietnia 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hi Anthony. We're really sorry to hear you've been having trouble obtaining your e-gift card.

Our team strives to respond to all inquiries and requests within 48-72 business hours and we apologize we weren't able to get to you sooner. If you'd like a hand with anything, we're available to chat any time between 9 am - 5 pm PST on our website's live chat as well.

We can also see a member of our team reached out to you on May 1st. If there's anything else we can help you with, please don't hesitate to give us a shout on chat or email us at support.us@vessi.com (US) || support.ca@vessi.com (CAD)

Oceniono na 5 z 5

They make good waterproof shoes for…

They make good waterproof shoes for damp cities. A friend from Vancouver recommended these shoes to me and I love them, they slip on easily and I don't need to worry about what to wear in the spring/fall weather where the forecast is unpredictable. Gotta admit though, searching their name flags you for infinite ads. That gets annoying.

26 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Too many ads

Everywhere I look has is flooded by ads for these. The only waterproof shoes in would want are rain boots. If shoes are water proof that means they aren't breathable, which means I'm going to be standing in pools of sweat, shoes NEED to be breathable, I'm not standing in a river all day of I was I would wear boots that cover higher than my ankles. I will NEVER buy from this company. I block one whoever is posting the ad for this company school on with my day and next thing I know there is ANOTHER AD FOR THEM. I've blocked at least 10 different accounts TODAY for them because of this constant bombardment.

10 kwietnia 2025
Opinia niezależna
Oceniono na 3 z 5

These are waterproof until they're not

These are waterproof until they're not. My feet didn't get totally soaked in a recent rainstorm, but that's only because I pulled my toe out in time.

They're great shoes until that happens. The big problem for me was that there was no sign of visible damage, so it's impossible to predict when it will happen.

I understand I wore them a lot, and wear and tear will take place, but not being able to see it is annoying.

26 marca 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hi David. We're really sorry to hear your Vessis aren't performing as we've hoped.

You're right. Waterproofing issues can definitely be hard to see but if your shoes aren't keeping your socks dry, that's not normal nor fun.

Our Warranty team would certainly like to learn more about what you've been experiencing and see what we can do to help fix this. Please don't hesitate to give them a shout at vessi.com/pages/warranty

Oceniono na 2 z 5

Definitely not waterproof

Definitely not waterproof. Me and my partner have both bought two pairs, and all 4 pairs had to be refunded as our feet got soaked in puddles. An overpriced product for the quality. Comfortable but not waterproof.
All pairs were the boots. Weekend Chelsea

14 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

they are really uncomfortable.I have…

they are really uncomfortable.I have got blisters near my achilles tendon area and i wont recommend them to anyone

16 marca 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hello Pritish. Thank you so much for sharing your experience with us. We're really sorry to hear you haven't been comfy on your feet. That doesn't sound normal nor fun and our Warranty team would certainly like to hear more about this. Please don't hesitate to give us a shout at vessi.com/pages/warranty. More than happy to see what we can do for you.

Oceniono na 1 z 5

I absolutely hate these shoes

I absolutely hate these shoes. They do not fit properly. Return process is awful. Such a hassle and customer service is not great. Both my husband and I bought shoes to travel and mine felt like they fit at first but by the end of our trip my heel was coming out of the shoe. My husbands shoes leaked and his front toe was soaking wet. After many emails trying to resolve both issues they offered an exchange for my husbands shoes. We donated both pairs to value village. Beware buying. Especially online.

12 września 2024
Opinia niezależna
Oceniono na 5 z 5

Purchased for trip to Italy from US

Purchased for trip to Italy from US. Shipped quickly. Fit perfect. I brought 3 pairs of shoes and only wore the Vessis. No breaking in and so comfortable for 6 days of walking all day. Very satisfied!

15 marca 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hey Paula. That's amazing! We're thrilled to hear you're comfy (and dry) on your feet. Can't wait to hear where you'll venture next 🤩

Oceniono na 2 z 5

Vessi sent me the wrong order

Vessi sent me the wrong order. I reached out to support. The support representative was responsive and did the best their could to resolve my problem. However, the process itself is terrible. Vessi sent me the wrong order, and instead of sending a replacement order right away, they demanded i first provide evidence that i have sent the wrong order back before even beginning the process of sending the correct one (which took like a week btw). Considering this was a mistake on Vessi's side, this was a terrible experience, and shows a lack of trust on the customer. In addition, the replacement order box arrived teared up and looks as if had been opened (did the send me the order that another customer received by mistake??). I cant even imagine how much more i would have to wait if the size hadnt fit, assuming the process would not get mixed up again. I will certainly think twice in the future before buying from Vessi again.

10 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Embarrassed to tell the truth

Went for a walk with some coworkers and at the beginning of the walk was telling them how my shoes are waterproof. By the middle of the walk the front toe part of my socks and feet were wet and I was too embarrassed to say anything since I had just told people how everyone in Vancouver should get waterproof shoes.

12 marca 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Oh no! That definitely doesn't sound normal nor fun and we can only imagine how frustrated and disappointed you must've felt in that situation :(

Every pair comes with a limited warranty and our team would love to learn more about what you're experiencing to fix this. Please don't hesitate to give us a shout at vessi.com/pages/warranty

Oceniono na 1 z 5

Do Not Trust Vessi

I bought the weekend shoes and they were very uncomfortable and lacked any type of support for my feet. The reason I’m leaving this review here is because I left a review on Vessi website using the link they emailed me to leave a review. The review was NOT posted to the website. Hard to trust a company that filters reviews for its products.

10 marca 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hi Frederico. We're sorry to hear your Vessis haven't performed as we've hoped and look forward to using your feedback towards future improvements and design innovations.

Lifestyle shoes like Weekends are definitely more ideal for short and low intensity activities like walking dogs around your neighbourhood or quick trips to the grocery store. If you're more active on feet or prefer more of a personalized fit and comfort, please don't hesitate to swap the Vessi insoles out for a pair of your own.

We work hard to create a family friendly website experience and so all product reviews will remain pending until we get a chance to read and respond to them. This gives our team a chance to manually filter out any profanity or inappropriate content and we're working on ways to so with more efficiency. If you don't see your review on your website or haven't heard from our team, we likely haven't had a chance to get to it yet and hope to do so soon.

Oceniono na 2 z 5

They work, until they don't

I have been a big Vessi fan for the past couple of years. I own two pairs - the Everyday Move slip-ons, and Stormburst high tops - have brought friends visiting from abroad to the Vessi store to buy their own pairs, and even brought a pair back last Christmas for my brother.
The two pairs that I own, I bought around the same time, approximately two years ago. I own quite a few pairs of sneakers, and I don't really wear any one pair super often, so they've remained in good condition ever since I bought them, especially the high tops which I have probably worn fewer than 10 times total since purchase. However, after wearing the Everyday Move slip-ons fairly extensively this winter, they have unfortunately now started leaking water through the toe area. Each time I wear them in wet weather, my socks now come out very wet in the toe area. I figured that this is maybe to be expected after a lot of wear in the last few months (although nonetheless still disappointing given this is the entire USP of the product), so today I decided to swap them out of my rotation for the Stormbursts. After one wear tonight, I was incredibly disappointed to discover that these too are now leaking water through the toecaps as well! This is really unbelievable given how little I've worn them (they look almost brand new). The worst bit to me now is that both of the shoes are outside of warranty, despite having hardly been worn outside of the past few months, and I am almost $400 out of pocket for two pairs of shoes that don't do what they're supposed to do. I feel totally ripped off, especially as a repeat customer, and hope the company might be willing to resolve this situation for me.

5 marca 2025
Opinia niezależna
Logo Vessi

Odpowiedź od Vessi

Hey Harry. Thank you for bringing this to our attention. We're really sorry to hear your Vessis haven't performed as we've hoped. This doesn't sound normal nor fun so please don't hesitate to reach out to our Customer Care team at support@vessi.com with your order number. We'd love to learn more about what you're experiencing and find a solution for you ASAP.

Oceniono na 1 z 5

Hidden costs

Shoes were very stiff and uncomfortable. Sent back within allotted time frame. They advertise free shipping. I was charged $20.25 RESTOCKING fee. Ridiculous. Buyer beware!

27 stycznia 2025
Opinia niezależna

Doświadczenie Trustpilot

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