I was struggling to complete the id check, and was fully expecting that i'd just get a refund. However, Alan provided me with a link for an alternate method, which worked perfectly. He has remained wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had trouble uploading my documents and l got in touch with the customer support team Allen. He sent me a link which l used to upload my documents, when the verification was done and there was a mis... Zobacz więcej
Allen is was absolutely superb! Prompt customer service is exactly what any individual would want from this company. He is truly an asset to your team! Responded within seconds which I haven’t ever... Zobacz więcej
Reakcja na opinię
'I had a complicated verification issue that was blocking my account access.The team at verify online handled my case with incredible efficiency and care..Especially Mr Allen who really ensured all.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Dane kontaktowe
124 City Road, EC1V 2NX, London , Zjednoczone Królestwo
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,8
Doskonała
924 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very helpful and polite customer…
Very helpful and polite customer service, Initially had issues with the function of the website but contacted Allen at support who responded quickly, and resolved the problem for me immediately. He also followed up to make sure I'd managed to use the documents provided successfully.
28 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Thanks for sharing your experience. I’m glad Allen was able to sort things out quickly and make the process straightforward for you. It’s great to hear his follow‑up helped ensure everything went smoothly with your documents. We appreciate your feedback.
Invaluable help from Allen re DBS check
Being not too tech or web savvy I emailed Customer Service & to my amazement heard back within 30 to 60 minutes from Allen on a few different occasions as I had several specific tricky questions relating to obtaining DBS Checks from a European country. Allen replied super quickly even out of office hours on a weekend & sent perfect, clear, professional advice & relevant links. His personal touch & consideration was invaluable & very much appreciated. Allen - thank you so much! J. Crompton / UK.
24 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Jamie, thank you for taking the time to share this. It’s great to hear how helpful Allen was, especially with such detailed questions. He’ll be really pleased to know his guidance made the process clearer for you. We appreciate your kind words and are glad we could support you throughout.
Quick assistance and replies to emails…
Quick assistance and replies to emails resolving any issues
28 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Thanks for sharing this. I’m glad our team was able to help quickly and keep everything moving smoothly for you. If anything else comes up, we’re always here to support you.
failed my verification without any…
failed my verification 4times without any explanation and asking to pay again for Another test - i have used my pasport , i.d card and driving license documents aswell
22 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Junaid, thank you for your feedback. I’m sorry to hear about the difficulty you’ve had with your verification.
To help us look into this properly, please reply to the Trustpilot information request so we can locate your application and support you with the next steps.
Customer support was very helpful…
Allen at customer support was extremely helpful & great at responding in a timely manner
23 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Amy, thank you for sharing this. It’s great to hear that Allen was so helpful and quick to respond. I’ll make sure your feedback gets passed along, he’ll really appreciate it.
Allen was so much helpful and his…
Allen was so much helpful and his response was fast.he did everythign what i needed and it was so helpful to me.
I would recommend him.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Rushnat, thank you for sharing your experience. It’s great to hear how helpful Allen was and how quickly he supported you. We’re glad everything you needed was taken care of, and your recommendation means a lot.
Thank you very much Alan for the help you gave me with my DBS documents. You were kind, I will recommend you to other people to take advantage of this type of online service with Verify Online which m
Thank you very much Alan for the help you gave me with my DBS documents. You were kind, I will recommend you to other people to take advantage of this type of online service with Verify Online which makes everything much easier.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Thank you for sharing your experience. It’s great to hear how helpful and kind Allen was while supporting you with your DBS documents. We’re glad our service made the process easier for you, and we truly appreciate your recommendation.
Allen was quick to respond to my query…
Allen was quick to respond to my query and immensely helped me by providing a timely and useful solution.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Alviya, thank you for sharing this. It’s great to hear how quickly Allen responded and how helpful his solution was. We’re glad he was able to support you so effectively.
I had great service from Allen in Customer Support
I had great service from Allen in Customer Support for Verify Online.
My documentation could not be uploaded as there seemed to be a fault with the Upload Button which meant I could not upload or take a photo of the required documents.
I emailed Allen yesterday late afternoon who responded very quickly and helpfully and sent me an alternative “verifier “ option , which worked . I emailed him again this morning to clarify the process and he again responded very quickly and clearly , and I was able to complete the process this morning . A very good experience and unexpectedly quick and helpful responses from a customer support centre . Thank you Allen . Victor Abrams .
23 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Victor, thank you for taking the time to share such detailed feedback. We’re really pleased to hear how effectively Allen supported you throughout the process. Even with the upload issue, it’s great that the alternative verifier option worked smoothly and that his quick, clear responses helped you complete everything without delay. We appreciate your kind words and will make sure Allen sees them.
Verify online is a reliable company
Verify online is a reliable company. I erroneously made a double payment to them. Then, I applied for a refund for one of the payments and I was credited after some working days.
Additionally, their customer service personnel responded promptly and politely to my concerns when I encountered some operational difficulties.
22 stycznia 2026
Odpowiedź od Verify Online
Hi Ifunanya, thank you for taking the time to share your experience. We’re glad to hear that your refund was processed smoothly and that our team was able to support you quickly and courteously. Your feedback means a lot to us, and we’re always working to make every part of the process as straightforward as possible. If you ever need anything in the future, we’re here to help.
A business is only as good as its staff!
We had an issue with our Verify Online uploads but Allen was extremely helpful and sorted the problem for us within an hour. A business is only as good as its staff, and once again a great staff member turned a bad experience into a good one. Great customer service - Thank you Allen.
22 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Oscar, thank you for sharing your experience. I’m glad to hear Allen was able to resolve the upload issue so quickly and turn things around for you. He’ll be pleased to know his support made a difference. We appreciate your feedback and look forward to continuing to provide the level of service you expect from us.
Very good assistance from the help line
The help I received from the helpline when I got stuck was excellent. Allen was helpful and proactive and I was able to complete the form and upload it successfully thanks to his assistance.
22 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Sherie, thank you for sharing your experience. It’s great to hear that Allen was able to step in, guide you through the process, and help you get everything completed and uploaded without further issues. I’ll make sure he sees your feedback. We appreciate you taking the time to leave a review.
The respondent was very quick to…
The respondent was very quick to respond to emails and the information was very helpful indeed
21 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Latif, thank you for sharing your experience. It’s great to hear that our team responded quickly and that the information provided was genuinely helpful. We appreciate you taking the time to leave this feedback.
Had an issue I needed resolving asap…
Had an issue I needed resolving asap and Allen got back to me within minutes! He was super helpful and friendly and my issues got resolved so quickly. Thank you Allen :)
19 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Teá, thank you for sharing this. It’s great to hear Allen was able to jump in so quickly and get everything sorted for you. I’ll make sure he sees your feedback.
My advisor was a credit to his company.
My advisor was, fast, friendly and efficient. He dealt with my issues professionally and thoughtfully.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Nicola, thank you for sharing this. It’s great to hear that your advisor was able to support you quickly and with real care. We’re glad the experience felt both professional and thoughtful, and we appreciate you taking the time to let us know.
I had an urgent issue with my DBS…
I had an urgent issue with my DBS identity verification. Allen was incredibly helpful, professional, and quick to respond. They guided me through the process and ensured everything was handled smoothly. Truly top-tier customer service during a stressful time!
20 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Tony, thank you so much for your kind review! We are thrilled to hear that Allen was able to provide the professional and quick support you needed to resolve your DBS identity verification. We understand how stressful urgent issues can be, and we're glad we could help get everything handled smoothly for you. We will be sure to share your feedback with Allen and the rest of our team!
The most helpful person ever
I was having technical problems partly to do with my slow internet.
Allen responded very speedily and went out of their way to make my transaction easier and catered to my own actual situation.
So many replies these days are standard replies or deflect without actually answering the question.
I wish everyone was the same.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Charlotte, thank you for sharing this. I’m really glad Allen was able to step in quickly and support you through the technical issues, especially given the challenges with your connection. It means a lot to hear that their responses felt genuinely tailored to your situation rather than generic. A member of our support team will be in touch to make sure everything continues to run smoothly for you.
The representative (Allen) was prompt…
The representative (Allen) was prompt to respond, polite and informative on each occasion. There have been issues relating to the interface that have occurred- was charged twice (refunded) and the verification form was not responding on completion.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Aidan, thank you for sharing your experience. I’m glad to hear that Allen provided prompt, polite and informative support. I’m sorry for the inconvenience caused by the interface issues, including the duplicate charge and the verification form not responding.
It’s funny how everyone has the same
It’s funny how everyone has the same
Customer service representative called Allen this website is a scam
13 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Emma, I understand why that might look unusual, but I can assure you this isn’t a scam. Allen is part of our support team, which is why his name appears frequently. A member of our team will contact you directly to help resolve this and make sure everything is sorted.
Allens helpfulness.
Allen was absolutely lovely so helpful and kind really walked me through it patiently and thoroughly. Will recommend 5 stars
12 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Thank you for sharing this. It’s wonderful to hear how supportive and patient Allen was throughout your experience. I’ll make sure he sees your comments. We really appreciate your recommendation and your five‑star rating.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.