I was struggling to complete the id check, and was fully expecting that i'd just get a refund. However, Alan provided me with a link for an alternate method, which worked perfectly. He has remained wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had trouble uploading my documents and l got in touch with the customer support team Allen. He sent me a link which l used to upload my documents, when the verification was done and there was a mis... Zobacz więcej
Allen is was absolutely superb! Prompt customer service is exactly what any individual would want from this company. He is truly an asset to your team! Responded within seconds which I haven’t ever... Zobacz więcej
Reakcja na opinię
'I had a complicated verification issue that was blocking my account access.The team at verify online handled my case with incredible efficiency and care..Especially Mr Allen who really ensured all.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Dane kontaktowe
124 City Road, EC1V 2NX, London , Zjednoczone Królestwo
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,8
Doskonała
924 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Support is brilliant
The advisor was brilliant unfortunately the whole process is faff so won’t be using them again but the support was brilliant and replied very quickly to my questions.
10 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Thank you for your feedback. I’m glad to hear our advisor was helpful and that your questions were answered quickly. I’m sorry the overall process felt not as straightforward as expected. We appreciate you giving us a try and will use your comments to keep improving.
Quick response and adequate help with…
Quick response and adequate help with good communication.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Efe, thank you for your feedback. We’re glad to hear you received a quick response and found the communication clear and helpful. It’s great to know the support met your needs.
helped enormously to rectify the problems.
there were some teething issues in trying to verify and download information but the assistance I was offered helped enormously to rectify the problems.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Verify Online
Hi Philip, thank you for sharing your experience. I’m sorry there were some initial issues with verification and downloading, but I’m glad the support you received made a real difference in getting everything resolved. We appreciate your patience and are pleased the process ended on a positive note.
Odpowiedź od Verify Online
Hi Sandrine, thank you for the review. It’s great to hear that Allen was able to help. I’ll make sure your feedback is passed on.
Odpowiedź od Verify Online
Thank you for the review. It’s great to hear you found our support fast, professional and friendly, that’s exactly what we aim for.
I had some difficulties in uploading…
I had some difficulties in uploading and verifying my documents. Within an hour of sending an email, Allen responded and solved my issues within minutes and sent me my certificate.
Thank you so much Allen for your help!!
22 grudnia 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Oluw, thank you for sharing your experience. I’m really glad to hear that Allen was able to step in quickly and get everything sorted for you. Uploading documents can sometimes be a bit tricky, so it’s great to know his support helped you move forward and receive your certificate without delay.
We appreciate you taking the time to leave this feedback. I’ll make sure Allen sees your kind words.
Clear and fast responses
Clear and fast responses. Excellent customer service 👏
20 grudnia 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Lisa, thank you for the great feedback. It’s wonderful to hear that you found our responses clear and quick, and that the service met your expectations. We’re always glad to help and truly appreciate you taking the time to share your experience.
Odpowiedź od Verify Online
Hi Maryssol, thank you for your feedback. We’re really glad to hear you were satisfied with your experience. It means a lot that you took the time to share this with us.
My issue was dealt professionally
Allen dealt with my query and resolved my issue with prompt response. I am really impressed by his professional attitude.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Faiza, thank you for sharing your experience. We’re delighted to hear Allen was able to resolve your query promptly and that his professionalism stood out. We’ll be sure to pass along your kind words to him.
Fast response and helped me complete my…
Fast response and helped me complete my check quickly
11 grudnia 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Stephen, thank you for your feedback. We’re glad our team was able to assist you quickly and make the process smooth. Your satisfaction means a lot to us.
Odpowiedź od Verify Online
Thank you for your feedback. We’re glad you found our service useful, and we appreciate your honesty about the moments of confusion. Your input helps us improve, and we’ll use it to make the experience clearer and more straightforward moving forward.
Allen was extremely helpful
Allen was extremely helpful, courteous and prompt in his resolution of my issue.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Verify Online
Thank you for sharing your experience. We’re delighted to hear that Allen was able to assist you with such professionalism and efficiency. Your kind words mean a lot, and we’ll be sure to pass along your appreciation to him.
My experience with this company was…
My experience with this company was great, they were so helpful and nothing was too much trouble! They put me at ease after being worried and I would highly recommend them!
1 grudnia 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Jodie, thank you for sharing your experience. We’re delighted to hear our team was able to make the process easy and reassuring for you. Your recommendation means a great deal to us, and we’re glad we could provide the support you needed.
Very knowledgeable and helpful.
28 listopada 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Larraine, thank you for your feedback. We’re pleased to hear you found the support knowledgeable and helpful, it’s exactly what we aim for.
Very Helpful Support
Allen from the customer support team was great in helping me revolve an issue I had with verifying my identity. Quick and concise responses that got the job done. Would definitely recommend.
24 listopada 2025
Opinia niezależna
Odpowiedź od Verify Online
Thank you for sharing your experience. We’re delighted to hear Allen was able to assist you so efficiently with your identity verification issue. Providing clear and effective support is always our goal, and it’s wonderful to know Allen delivered just that. We’ll be sure to pass along your kind words to him.
Thank you to Allen Customer Support
This review is simply to praise the work and support of Allen at Verify Online. I had enormous problems using ClearCheck to get a new DBS certificate but with the valued help of Allen from Verify I have finally managed to complete the various forms. Thank you so much or your patience. Five stars for support!
18 listopada 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Ann, thank you for taking the time to share your experience. We’re delighted to hear how Allen’s support made such a difference in helping you navigate the process. We’ll be sure to pass along your kind words to him.
Easy and user friendly process
Easy and user friendly process. However, what made it possible was the outstanding help and guidance from Allen, who supported me throughout my application.
22 listopada 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Ioanna, thank you for sharing your experience with us. We’re delighted to hear that you found the process easy and user‑friendly. It’s especially rewarding to know that Allen’s guidance made such a positive difference throughout your application. We’ll be sure to pass along your kind words to him.
Great customer support
Allen, was very helpful. Since I don’t hold a biometric passport the first link sent expired and he sent a second one so I could upload the documents in a pdf format.
Also he was pretty quick in answering my queries, which was great as I have some sense of urgency.
The platform itself is user friendly, as a former UK resident having this service without leaving my house now in Portugal, made de experience smooth and efficient.
17 listopada 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Danilza, thank you for sharing your experience. We’re delighted to hear Allen was able to assist quickly and provide a smooth solution for your document upload. We’ll be sure to pass along your kind words to Allen.
I would not recommend
easy to complete verification but their system didn't update. when trying to redo it, the link no longer worked.
their phone number is wrong on the website and when called the correct number, the line is closed until further notice due to Coronavirus concerns. It is obvious it has not been updated for years.
19 listopada 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Maria, thanks for your review. As we haven’t received a response to our Trustpilot information request, we’re currently unable to assist without your application details. If you still need help, please reply to that request or email our support team directly at support@verifyonline.co.uk so we can look into this for you.
Quick and efficient service
I had some issues with the website trying to access the link and Allen was very helpful to resolve it for me. Very quick and efficient.
12 listopada 2025
Opinia niezależna
Odpowiedź od Verify Online
Hi Sonia, thank you for sharing your experience. We’re glad Allen was able to quickly resolve the website issue for you. It’s great to know his efficient support made things easier, and we’ll be sure to pass along your kind words to him.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.