🦎 Recenzje 

321
•
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

They delivered a poor quality item and i inforndd to return . But no response after that. Dnt believe their site the actual product has big difference. I lost my money writing this review ti help othe... Zobacz więcej

Oceniono na 2 z 5

I bought a prada t shirt from here around a year ago, not too sure why i never checked the scannable QR Code, however i did last night & it comes up with an error? Tough to say whether it is authentic... Zobacz więcej

Oceniono na 5 z 5

My first purchase from Vector and it arrived fine. Quality of the givenchy t shirt was as you'd expect. I've been into flannels, tried this top on and gave it a thorough going over and this one is exa... Zobacz więcej

Oceniono na 5 z 5

I always pieces here for my husband when he can’t be bothered. honestly their customer service is amazing, responses are fast. their items and stock are always new season for an affordable price. it’s... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

321 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(321)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The mood of communication is very bad…

The mood of communication is very bad and unprofessional.

27 października 2023
Logo 🦎

Odpowiedź od 🦎

There is a reason for this. You emailed us 7 times in 3 days asking about your exchange. Each time we replied that we are extremely busy and will be completing your exchange within the next couple of days. Each time you ignored this information and kept emailing the same thing. We can only advise so much before we have to start ignoring your emails as there is nothing more we can say

Thank you for your 1 star review simply because you have no patience.

Oceniono na 1 z 5

Fake products. Beware before purchasing anything from them

Bought 2 hoodies from vector and both of them are fake and i’m 100% sure of it. The package didnt arrive with a return label. Tried talking to them via email and they’ve stopped replying. Do check their products with the product on the official website of the brand and you’ll see the difference.

28 października 2022
Opinia niezależna
Logo 🦎

Odpowiedź od 🦎

Literally a year after purchasing this review has been left. We can show multiple emails back and fourth from ourselves and you advising if you want to return please return within 14 days of receiving.

You then left it 2 months to say you was returning at which point we advised we could not accept a return after such a period of time

This review has been left simply because you couldn’t return and doesn’t reflect the items you purchased. Authenticity is guaranteed with us

Oceniono na 1 z 5

Waited almost a month for a return (still waiting hence review)

Sent item back on the 28/9/23 pretty much as soon as I received it. Emailed to say I have sent it back however received no email back, so I left a 1 star trust pilot review which Vector responded saying they process returns on a Tuesday so I kindly deleted the negative review, however it's been 2 weeks since this so I am sadly having to call you out again as it's the only way to get a response

28 września 2023
Oceniono na 2 z 5

I bought a prada t shirt from here

I bought a prada t shirt from here around a year ago, not too sure why i never checked the scannable QR Code, however i did last night & it comes up with an error? Tough to say whether it is authentic or a good rep because i highly doubt that qr code inside the t shirt would ever run out. Definitely check these authenticity codes inside the clothing, as mine DOESNT work i have only just realised a year later

29 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Wouldn’t recommend purchasing from this…

Wouldn’t recommend purchasing from this company items not authentic.
I return item over a week ago still haven’t issued my refund.

28 września 2023
Logo 🦎

Odpowiedź od 🦎

You stated the item was not authentic as you compared it to the same item you purchased directly from the brand. When sharing your information with us you showed us a completely different item. Anyone who knows anything about designer items will tell you the codes are different for each item along with slight differences with tags etc. the item you purchased from us is over a year old

We did also inform you that we only do returns every Tuesday. You returned after Tuesday so you have to wait for the following Tuesday. When we process it today you will be informed

Oceniono na 1 z 5

Useless customer service

Useless customer service. A one man show that thinks he’s doing everyone else a favour after spending my hard earned money with him. Never will use this guy again and will advise you not to either. Has no regards for customers. Read his response to all complaints… to him everyone throws insults when there’s a complain about something. Take your money elsewhere

30 sierpnia 2023
Logo 🦎

Odpowiedź od 🦎

A second review for something entirely your fault. 14 emails I received from you in the space of 24 hours all because you ordered the incorrect size and knew you did. I am not going to respond to further reviews when you clearly have a vendetta. 2 reviews about the same issue. Someone needs a different hobby

Oceniono na 1 z 5

Looks fake moncler

28 sierpnia 2023
Logo 🦎

Odpowiedź od 🦎

Ridiculous statement. Unsubstantiated claims and no contact to ourselves. You were more than welcome to send the item
Back within 14 days of receiving if you were unhappy.

Oceniono na 1 z 5

Can’t get hold of them at all sent my…

Can’t get hold of them at all sent my shirt back and still no refund

16 sierpnia 2023
Logo 🦎

Odpowiedź od 🦎

Hi Jorge

We sincerely apologise for any delay. We have ensured your refund has been completed. As for the communication issues we don’t see any emails from you? Can you please email vdc@vectorservices.co.uk so we can provide a discount code for a future purchase

Oceniono na 1 z 5

Paid for next day delivery

UPDATE TO RESPONSE******
Unbelievable, I chose to cancel the order, as I said I have the whole conversation if anyone would like to see how I spoke verse how this person spoke to me, absolutely unbelievable, never once called them liars, I would love the opportunity to show anyone the screenshots because now I will say your a liar in your response, patronising and looking to entice like the original conversation******

Paid for next day delivery, did not receive so sent a message to query it and the person speaking back to me was extremely rude unprofessional and childish, only to find out the person I was speaking to actually was the owner, never ever complained about anything but this customer service was a disgrace, I have kept all the screenshots of the conversation if anyone who is going to deal with them would like to see them

24 sierpnia 2023
Logo 🦎

Odpowiedź od 🦎

You paid for next day delivery on a Friday. It states if purchasing on a Friday please select Saturday delivery (which costs more) if you want it the next day. We showed you this and you proceeded to call us liars, said we were misleading you etc etc. You decided to approach the situation with no reasoning instead choosing to speak down to the person you was dealing with. We then cancelled your order due to not being happy with the way you spoke with us. We are more than happy to share this interaction too should anyone like to see how not to deal with issues

Oceniono na 1 z 5

Stay away from these cowboys

Stay away from these cowboys
Bought clothing and they won’t exchange took it out the bag seen that it would never fit me so put them back in sent back and they won’t return money
They are returning the items to me that doesn’t fit

21 sierpnia 2023
Opinia niezależna
Logo 🦎

Odpowiedź od 🦎

This is just an example of not ensuring you follow simple policies. We advise on the item la description that we do not offer exchanges or returns on swimwear for hygiene reasons. I’m sure anyone reading this wouldn’t want to wear swimwear someone has had worn? We also state this in our returns policy. We do all we can to ensure you are aware of this. We advise to message us regarding sizing if you are u sure.

Any customers reading this please bear this in mind

Oceniono na 5 z 5

AMAZING CUSTOMER SERVICE

I always pieces here for my husband when he can’t be bothered. honestly their customer service is amazing, responses are fast. their items and stock are always new season for an affordable price. it’s genuine and authentic designer items they sell.

26 sierpnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej