Van Monster - Newcastle Recenzje 

63
Wynik TrustScore: 5 na 5

4,8

Chain Bridge Rd, Blaydon-on-Tyne, NE21 5ST Newcastle, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Brilliant service all round from Emma at Van Monster. She was really helpful from the start and nothing was too much bother. We were kept fully informed throughout the whole process and everything w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Martin Hunter in the Newcastle branch was extremely helpful sorted everything directly with my finance company, taxed my van. Changed log book. Literally hassle free. Can’t recommend Martin and team e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Started dealing with Neil, very professional and knowledgable, after I detailed what I required he went above and beyond to make sure I got what I asked for, Part way through Martin took over... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolute fantastic work by Emma from Blaydon branch. I needed a van sorted desperately for work and she moved heaven and earth to make sure I could drive the van away the same day. Really i... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sprzedawca używanych samochodów ciężarowych
  2. Dealer pojazdów mechanicznych

Napisane przez firmę

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Napisane przez firmę

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Dane kontaktowe

  • Chain Bridge Rd, Blaydon-on-Tyne, NE21 5ST, Newcastle, Zjednoczone Królestwo

  • 0191 357 5564

4,8

Doskonała

Wynik TrustScore: 5 na 5

63 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(63)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 243

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service from getting the van…

Fantastic service from getting the van from another branch ( not overly happy at it costing £240 though! ). But Emma was class all the way through the purchase process, a few small issues noted and sorted. Only had the van a few days so time will tell. One very happy customer though and Peugeot Pat is a welcome addition to my business.

7 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Process

Emma was great to deal with from start to finish kept me in the loop with everything. Also helped explain with packages would be best etc, very happy with how smoothly the whole process went.

23 maja 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Good afternoon. Thank you for your kind review, we hope to see you again in the future!

Oceniono na 5 z 5

Service with a Smile

Emma was very polite, pleasant and accommodating. I'd definitely recommend using Van Monster.

18 maja 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi James. Thank you for taking the time to leave such a lovely review about your van monster experience. I will pass your comments to the team!

Oceniono na 5 z 5

Friendly staff

Friendly staff, good prices and fair trade in offer. Car purchased was immaculate and had half a tank of fuel! No 'nit picking' approach to the trade in vehicle unlike some sellers I've experienced, and like 'We buy any car'.
I would honestly say this is the smoothest and the fairest car purchase to date. Many thanks to Emma the sales exec. who took care of this.

23 kwietnia 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Johh, thanks for your feedback. We're pleased to know you had a great experience.

Oceniono na 5 z 5

Emma was great answered all our…

Emma was great answered all our questions and any she couldn't she found answers before we purchased
Great service - thank you

13 kwietnia 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Thank you for your feedback. We're pleased to know you had a great experience.

Oceniono na 5 z 5

Great experience with van monster

Today I collected a new van from Emma at the Newcastle branch. I went down last week to see what was in stock, she was great throughout the experience and even came in on her day off to do the transfer. Everything went very smoothly and talked me through all steps to carry out the process. I part ex my old van which they gave a reasonable price for.

Many thanks to Emma

17 kwietnia 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Tom. We are so pleased you had a great experience purchasing your van. thank you for leaving us a review!

Oceniono na 5 z 5

Great service from start to finish

Great service from start to finish, transparent and helpful across the board. Emma was a great help and an asset to your company!

9 kwietnia 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Kieron. We are so pleased you had a great experience purchasing your van. thank you for leaving us a review!

Oceniono na 5 z 5

Excellent service since the beginning…

Excellent service since the beginning of the negotiation. Highly recommended as they help you check the vehicle to be fully functional before signing and purchasing the vehicle. Warranty is very extend and lasts very long. Highly recommended with my car purchase.

20 marca 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hey Juan, it was such a pleasure helping you with your car purchase! We hope you have many years of happy driving, and we hope to see you again when you are ready to upgrade!

Oceniono na 5 z 5

This is the second time i have…

This is the second time i have purchased a van from this Company, The last one i had for 8 years and if i can get the same from this one i will be over the moon, The Sales assisitant Emma did a really great job from start to finish and i am a very happy customer

17 marca 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Davey, thank you for taking the time to leave a review about your Van Monster experience. We look forward to seeing you again!

Oceniono na 5 z 5

Emma Newcastle Branch

Emma at the Newcastle branch was amazing guided us through everything helped us with our questions. Was so easy and comfortable to talk to. Amazing member of staff cannot fault her one bit absolutely amazing. Van is excellent really happy with the customer service and vehicle. Thanks very much Emma 😊

24 lutego 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Rachel, thanks for the feedback. We're thrilled you had a great experience.

Oceniono na 5 z 5

whole process was very easy

whole process was very easy. dealt wth Martin Hunter at newcastle branch. looked after me really well through every stage and kept me informed. van collection was spot on and the van drove lovely on way home. many thanks.

9 lutego 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Paul. Thank you for taking the time to leave such a positive review about your experience at Van Monster. we look forward to seeing you again in the future.

Oceniono na 5 z 5

Martin Hunter in the Newcastle branch…

Martin Hunter in the Newcastle branch was extremely helpful sorted everything directly with my finance company, taxed my van. Changed log book. Literally hassle free. Can’t recommend Martin and team enough. Great Van. Outstanding service.

7 lutego 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Gazza, thank you for leaving such a positive review, we hope to see you again in the future

Oceniono na 5 z 5

Van monster .. excellent from start to finish!

Martin was amazing from start to finish.

From walking through the door initially to collection of the vehicle he was extremely polite, friendly and welcoming. I never once felt rushed, like any of my questions were a bother or made to feel stupid or bad (this is still a rarity unfortunately as a woman buying a vehicle).

His communication throughout was excellent with regular updates and kept me in the loop with the multiple people he had to speak with to get the van sorted and ready.

I would 100% recommend anyone, especially women, to give Martin and Van Monster a visit for their next vehicle. I won’t go anywhere else now. Thank you for making the whole experience a pleasant one!

6 lutego 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Laura, thank you for your kinds words, i will pass your comments on to Martin

Oceniono na 5 z 5

Wonderful experience at van monster…

Wonderful experience at van monster Newcastle. Martin answered all of our questions, kept us informed and was helpful from our first contact to driving away in our new van.

6 lutego 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Jemma. We are very pleased we were able to help you with your purchase, and hope to see you again in the future!

Oceniono na 5 z 5

Great Support from Emma

Great Support from Emma, she was happy to let me look around at my own pace and also managed to answer all my question. FIrst class help form her witch made my chioce to use Van monster all the better.

2 lutego 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Byron. We appreciate the time you have taken to leave us such a fantastic review! we hope to see you again for your next purchase.

Oceniono na 5 z 5

From my first phone call to Emma at van…

From my first phone call to Emma at van monster Newcastle to the collection of my new van with in 2 days. Emma was very friendly and helpful all the way through the process, kept me updated at each stage as the finance was dealt with. Great van low mileage. Brilliant all round

17 stycznia 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Thank you for taking the time to leave such a lovely review, we appreciate your time and hope to see you again in the future!!

Oceniono na 5 z 5

Martin and Emma were really helpful

Martin and Emma were really helpful, very happy with the van I picked up

9 stycznia 2026
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Jake, thank you so much for taking the time to leave such a positive review, we really appreciate your kind words!

Oceniono na 5 z 5

Emma was brilliant

Emma was brilliant, really helpful. Brilliant service all around.

29 listopada 2025
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hey Marty, thank for leaving such a positive review, massively appreciate it! See you again soon, hopefully, Big Love!

Oceniono na 5 z 5

Excellent service from start to finish

Massive thanks to Emma for assisting me buying a van. Nothing was a problem to her. Kept me informed whilst the van was prepared. Many thanks Emma 👍

20 listopada 2025
Opinia niezależna
Logo Van Monster - Newcastle

Odpowiedź od Van Monster - Newcastle

Hi Michael, thank you for leaving such a lovely review! We appreciate your kind words!

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