Still waiting for the gift card, I purchased to get to the recipient. Very slow delivery. Contacted Vanilla to get an explanation but the person at customer service was so hard to understand he was ha... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Received a digital Visa gift card. Tried it twice online after adding to my wallet. Declined. Called support. No explanation other than "Security Purposes" and was told it works at Walmart. . Pre... Zobacz więcej
Reakcja na opinię
Overall, using Vanilla Gift to quickly and easily sent an e-gift card was very satisfying! The one issue I had was with the message part, where it was a little confusing about which symbols could no... Zobacz więcej
Reakcja na opinię
Absolutely horrible customer experience. Their online checkout system is a HUGE pita. I had 3 cards decline and temporarily lock up bc. I had to call all 3 to confirm and then their system did it all... Zobacz więcej
3,0
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to fill out information for card.
10 października 2026
Odpowiedź od Vanilla Gift
Thank you for taking the time to share your wonderful feedback with us!
Vanilla Gift
Carte achetée à 500$ et elle est…
Carte achetée à 500$ et elle est refusée en ligne pour faire ma campagne publicitaire Facebook. Le service client me dit d'utiliser la carte ailleurs sur d'autres sites ou commerçants sachant que ce n'est pas tous qui acceptent cette carte cadeau! Je ne conseille pas cette compagnie! Très déçue!
7 października 2026
Opinia niezależna
Odpowiedź od Vanilla Gift
Hi Thylla!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your physical card, email address you received an eGift card to, case number from our customer service team, or order number from the website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
garbage company
you give them money then when yo go to use it i they dont approve of the web site the decline the transaction
the whole point for me o using this type of card is so i dont have to put my high limit credit card online
complete garbage company and when you talk to customer service they tell me i cant spend money on certain sites for my own safety whice is utter bull shit
8 października 2026
Opinia niezależna
Odpowiedź od Vanilla Gift
Hi Fred!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your physical card, email address you received an eGift card to, case number from our customer service team, or order number from the website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Great Gift Card Shop
Very easy to setup, various choices and easy to make custom designs - fast shipping
8 października 2026
Odpowiedź od Vanilla Gift
We are happy to hear that you enjoyed our custom card designs and fast shipping! Thank you for your delightful review.
Vanilla Gift
Site was easy to use + many options
Site was easy to use and offered many, many card options.
Thank you.
8 października 2026
Odpowiedź od Vanilla Gift
We are glad you enjoyed your experience and our wide selection of Vanilla® Visa® gift cards!
Vanilla Gift
Odpowiedź od Vanilla Gift
We're happy to hear that your order was fast and simple. Thank you for your delightful review!
Vanilla Gift
Odpowiedź od Vanilla Gift
Thank you for taking the time to leave a review!
Vanilla Gift
Odpowiedź od Vanilla Gift
Thank you for your delightful review!
Vanilla Gift
Odpowiedź od Vanilla Gift
We are glad you enjoyed our user-friendly website! Thank you for the positive feedback.
Vanilla Gift
The worst experience ever
The worst experience ever. Please dont waste your money on this scam card. I bought from Walgreens and wasn't able to use anywhere else but Walgreens. I tried returning it and I was declined money back. Such a waste
4 października 2026
Opinia niezależna
Odpowiedź od Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: After reviewing the information provided, we’re unable to locate your card or any related contact history in our system, which limits what we can investigate through this channel.
For assistance, please send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards) or call the number on your card.
Vanilla Gift
Buyer beware
Bought a prepay card from Walmart and apparently it did not activate properly jumping through hoops to rectify and recover funds practically impossible. Do not purchase a vanilla prepaid card to use completely ridiculous company
21 września 2026
Opinia niezależna
Odpowiedź od Vanilla Gift
Hi Bella!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from the website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Odpowiedź od Vanilla Gift
We're so glad to hear that your experience with us was easy! Thank you for the delightful review.
Vanilla Gift
Horrible service and my gift is not on…
Horrible service and my gift is not on my card it been a while. This is Horrible
2 października 2026
Opinia niezależna
Odpowiedź od Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
IT TOOK ME 6 TIMES TU EBTER A CC YOU…
IT TOOK ME 6 TIMES TU EBTER A CC YOU WOULG FINALLY ACCEPT!
30 września 2026
Odpowiedź od Vanilla Gift
Hi there! Thank you for taking the time to leave a review. We are happy to see your order was completed. If you need assistance purchasing in the future, please call us at 1-844-433-7898 or send us a direct message on Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards) . Please also double check you enter your card details correctly.
Vanilla Gift
One star is actually too kind
One star is actually too kind. My experience with this card has been absolutely terrible. Do not purchase. My purchases were immediately blocked and although I’m clearly the owner of the gift card I’m being told I have to wait 3 weeks for my funds. The customer service agents are awful, called 3 times and no one could even explain to me why I couldn’t use my card. Very disappointing
Update
This is still a very frustrating situation. Please if you’re planning on buy a gift card for someone else, please choose something different. Customer service continues to confuse me and tell me something different every time I talk to someone. I just pray this is resolved soon.
26 września 2026
Opinia niezależna
Odpowiedź od Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: Thank you for providing your information. We have sent you an email regarding your case.
Vanilla Gift
Card doesn’t work on any major websites…
Card doesn’t work on any major websites such as Amazon, Walmart, Best Buy. Cannot even make a purchase on steam or epic games to the point I gave up and gave it to my daughter to try and use on Roblox and even that wouldn’t work. Contacted support they were useless and told me I can use it locally. So effectively it’s a scam, they advertise you can use it online but you can’t and you end up paying an activation fee for absolutely nothing. DO NOT BUY THIS PRODUCT IF YOUR INTENTIONS ARE TO USE ONLINE!
28 września 2026
Opinia niezależna
Odpowiedź od Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
The ease of sending a quick gift…
The ease of sending a quick gift through email makes it so nice so the person gets the gift and knows you are thinking of them on their special day!
28 września 2026
Odpowiedź od Vanilla Gift
We're so glad to hear that our eGift cards help you connect with loved ones on their special occasions! Thank you for your delightful review.
Vanilla Gift
I tried to send a Macy's card ---took…
I tried to send a Macy's card ---took forever --this one went immediately
28 września 2026
Odpowiedź od Vanilla Gift
We're so glad to hear that your experience with us was fast! Thank you for the delightful review.
Vanilla Gift
Easy breezy
27 września 2026
Odpowiedź od Vanilla Gift
Thank you for your delightful review!
Vanilla Gift
It was quick and easy
27 września 2026
Odpowiedź od Vanilla Gift
We are so happy to hear placing an order was quick and easy. Thank you for your kind review!
Vanilla Gift
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.