Antonio was a star….he rocked it. Got things DONE….I appreciate him very much. I had a great experience in a very hurried transaction. They were superstars.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
USGB Has exceeded my expectations. One phone call during one of my turbulent times, & Eddie said, "I will take care of it, Roger", boy did He ever! Eddie is the voice of Truth in its purest form!On... Zobacz więcej
Reakcja na opinię
Don’t get left being an unsecured creditor like the poor folks that lost millions to the Rosalind scam that took people by advertising on Fox News! Make sure who you know who you’re buying from. US... Zobacz więcej
Reakcja na opinię
My client representative, Tracy Henry, is without question the creme of the crop. She goes 125% for her clients every day. She calls to just check in, when there is something special. She is more th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
Napisane przez firmę
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
Dane kontaktowe
203 Heritage Grove Road, 78641, Leander, Stany Zjednoczone
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Got amy questions give them a call you…
Got amy questions give them a call you will have an answer. Satisfaction with their service they
Highly recommend them.to build your portfolio.
13 maja 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you've had a positive experience with our team. Providing knowledgeable service and timely answers to our customers' questions is a top priority for us. We appreciate your recommendation and are honored to be a part of helping you build your portfolio.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you received excellent service. We appreciate your business and thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Should tell me selling high prices then…
Should tell me selling high prices then buying low prices
27 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback. We understand that waiting for an order can be frustrating. After reviewing our records, we confirmed that the estimated shipping timeframe of approximately eight weeks was communicated at the time of the presale, and your order shipped within that timeframe.
We appreciate your business and your feedback as we continue to improve our customer experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're pleased to hear that you've been able to get exactly what you want without any issues. Providing a smooth and hassle-free experience for our customers is our goal, and we appreciate your continued trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Five Stars*****
My orders are usually shipped in about a week. They do their best to use a reliable carrier, although I do not have much faith in any of them. My sales person is very efficient and does a good job getting me the best price at the time of sale. She also calls me ahead of time to let me know of any special coins that come up that I may be interested in. All around good experience dealing with US Gold Bureau.
4 maja 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your thoughtful feedback! We're delighted to hear that you've had positive experiences with both our service and delivery process. It's wonderful to know that your representative has provided efficient service, competitive pricing, and proactive updates on special opportunities that match your interests.
We truly appreciate your trust in U.S. Gold Bureau and are pleased to hear that your overall experience has been a positive one. Thank you for your continued business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
This firm is a great resource
U.S. Gold representatives have been knowledgeable and clear in presenting opportunities to own precious metals for investment. They have never tried to pressure me into a purchase. I enjoy their insight into the market and the quality of their products and service.
4 maja 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that our team has provided knowledgeable guidance and clear communication while helping you explore precious metals as part of your investment strategy. Building trust through education, insight, and a no-pressure approach is something we take great pride in.
We truly appreciate your kind words about our products, service, and market expertise. Thank you for your trust and continued support of U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Purchasing, Sales and Security Management Handled Well...
I visited location as scheduled and completed our business as discussed in a professional and secure manner.
28 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're pleased to hear that your visit went as planned and that your transaction was completed in a professional and secure manner. Providing a smooth, transparent, and secure experience for our clients is a top priority, and we appreciate the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
An excellent shopping experience…
The people I worked with were very knowledgeable and curteous. The items I purchased arrived well packaged and safely. Thank you for a positive experience.
30 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you had a positive experience with our team. Providing knowledgeable, courteous service and ensuring that orders arrive safely and securely are top priorities for us. We're pleased that your items arrived well packaged and that your overall experience met your expectations.
Thank you for choosing U.S. Gold Bureau. We truly appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
My activity with the people at US Gold…
My activity with the people at US Gold Bureau has been very pleasant and a good learning experience.
The service has been excellent with each staff member I have worked with.
I have had the best delivery service I could expect when using the US Mail!!!
27 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your experience with U.S. Gold Bureau has been both pleasant and educational. Providing excellent service and helping our customers feel informed and confident are top priorities for us. We're also pleased to know that your deliveries have arrived safely and met your expectations.
We truly appreciate your trust and support and look forward to serving you again.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Top Notch Company
They are great. They follow up on the whole process. From the phone call message to call us back which they were prompt to do so, to the checking up to make sure we received our orders on time and satisfied, I say they are definitely on top of it all. Both times we ordered we have totally been pleased. We highly recommend them.
26 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your wonderful feedback! We're delighted to hear that you've had such positive experiences with our team. Providing prompt communication, attentive follow-up, and exceptional customer service throughout the entire process is something we take great pride in. We're especially pleased to know that your orders arrived as expected and that our team helped make the experience seamless from start to finish.
Thank you for your trust, your recommendation, and for choosing U.S. Gold Bureau. We look forward to serving you again.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
They were good at communicating the…
They were good at communicating the whole transaction. Felt comfortable with this .
27 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that our team communicated clearly throughout the transaction and helped make the process comfortable for you. Providing transparency and confidence every step of the way is important to us, and we truly appreciate your trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great customer service focus
'Wanted to resume investment in precious metals after months of inactivity on my part. U.S. Gold Bureau patiently and effectively managed the transaction and secure placement. Great customer service focus.
27 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you chose to resume your precious metals investing with U.S. Gold Bureau and that our team provided patient, effective guidance throughout the process. Helping our clients navigate transactions with confidence and ensuring a secure experience are top priorities for us.
We truly appreciate your trust and are grateful for your kind words about our customer service.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Update my account on your website
Delivery made just ths last week. E.verything done correctly
24 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're pleased to hear that your delivery was completed successfully and that everything was handled correctly. We appreciate your business and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Lots of questions
Bought many times from USGB. This time was somewhat unorganized. Last time their unsolicited barter suggestion took 10 gold buffalos from me in exchange for 3 certified coin sets. The buffalos subsequently went from $3K each to $5K each and the certified sets increase has been minimal. Needless to say, their investment advice was questionable, and I am kicking myself for listening to the salesperson... Only time will tell.
I am about to test their buyback guarantee and will report back in a future review.
22 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback. We take your concerns seriously and appreciate you bringing them to our attention. We have attempted to contact you to discuss your experience and better understand the situation but have not yet been able to connect with you. At your convenience, please reach out to us at (800) 775-3504, Option 2, so we can address your concerns directly.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Every time we make a purchase from US…
Every time we make a purchase from US Gold Bureau we receive excellent customer service. We have purchased gold coins from several companies. None of these companies have sales reps that have the knowledge that US Gold Sales reps have shared with us! We highly recommend them.
21 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your wonderful feedback! We're delighted to hear that you consistently receive excellent customer service from our team. Providing knowledgeable guidance and helping our clients make informed decisions are top priorities for us, and we're honored that our representatives have earned your trust. We truly appreciate your recommendation and your continued business with U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Rhonda has provided such a wonderful experience. We truly appreciate your kind words and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your experience was great and that you found our team honest, clear, and informative. Providing transparent communication and helping our customers make informed decisions are top priorities for us. We truly appreciate your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Unresponsive Unless You Are Purchasing
My original rep was good...responsive, seemed to care. He left the company. The current rep is all about sales. If I am not in a position to purchase more, he isn't really interested in me. I asked for information 4 months ago, and it was never provided. He called back again maybe a month ago, acted surprised I never got the info, said they dropped the ball and he would see that it got corrected. Still no info. This has now been going on for 4 months. I have given up on this company. I am in a bit deep with them, and I regret those decisions. This began late December. I dated this 12-29 but honestly, the date may have been slightly earlier.
29 grudnia 2025
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback. We are glad we were able to reconnect you with your original representative and assist with your concerns. We appreciate the opportunity to serve you and value your business.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Nathan was great and fun to talk to.
Nathan was great and fun to talk to.
Didn't push me aggressively and delivered what I wanted.
14 października 2025
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Nathan provided a great experience and was enjoyable to work with. We take pride in offering knowledgeable, no-pressure service tailored to our customers' needs, and we're pleased that Nathan helped you find exactly what you were looking for.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great dealing with U S Gold Bureau
Great dealing with U S Gold Bureau. Pleasant and helpful people.
13 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you enjoyed working with U.S. Gold Bureau and found our team pleasant and helpful. Providing exceptional service and support is our top priority, and we truly appreciate your business and trust.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.