Antonio was a star….he rocked it. Got things DONE….I appreciate him very much. I had a great experience in a very hurried transaction. They were superstars.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
USGB Has exceeded my expectations. One phone call during one of my turbulent times, & Eddie said, "I will take care of it, Roger", boy did He ever! Eddie is the voice of Truth in its purest form!On... Zobacz więcej
Reakcja na opinię
Don’t get left being an unsecured creditor like the poor folks that lost millions to the Rosalind scam that took people by advertising on Fox News! Make sure who you know who you’re buying from. US... Zobacz więcej
Reakcja na opinię
My client representative, Tracy Henry, is without question the creme of the crop. She goes 125% for her clients every day. She calls to just check in, when there is something special. She is more th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
Napisane przez firmę
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
Dane kontaktowe
203 Heritage Grove Road, 78641, Leander, Stany Zjednoczone
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Reliable Quality and Trusted Service from U.S. Gold Bureau
I have ordered investment grade metals from U.S. Gold Bureau on numerous occasions. All of my orders were packaged and received in excellent condition, and I received what I ordered. Some orders were received a little longer than expected, but I was kept inform.
13 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you have consistently received your orders as expected and in excellent condition. We appreciate your patience when some orders took longer than anticipated and are pleased that our team kept you informed throughout the process. Thank you for your continued trust and business with U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Both Peter McCarthy and Roger are very…
Both Peter McCarthy and Roger are very very helpful. I have some friends that I usually recommend them if you will contact US Gold just to keep in touch with them both of them are very helpful and they do their best to help you to grow your portfolio. I blindly trusted both of them and whatever they ask me I do because of the trust I have with these two persons
Thanks Peter
Thanks Roger
13 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your wonderful feedback! We're delighted to hear that Peter McCarthy and Roger have provided such helpful guidance and support. Building trust and helping our clients grow their portfolios through knowledgeable, personalized service is what we strive for every day. We truly appreciate your confidence in Peter and Roger and are grateful for your recommendations to friends and family.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I liked the large coin
I liked the large coin, I was very happy with the service and I looking forward to doing business in the future.thank you.
BillW.
10 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback, Bill! We're delighted to hear that you were happy with your large coin and the service you received. It means a great deal to us that you had a positive experience, and we look forward to assisting you with future purchases.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
you help me collect gold coins that i…
you help me collect gold coins that i never would of thought would make my portfolio ever bigger and greater then it was before...thank you
8 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that we've been able to help you grow your collection and add coins to your portfolio that you may not have considered before. Helping our customers discover new opportunities and build their collections with confidence is something we take great pride in.
Thank you for your trust and continued support of U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your experience was fast, efficient, and straightforward. Providing a smooth, hassle-free process for our customers is always our goal, and we appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Metals
They give you so much knowledge on metal pieces, which is good wish I could afford some of those precious metals the young gentleman I deal with he’s very knowledgeable. Thank you.
14 października 2025
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you value the knowledge and guidance our team provides. Helping our customers learn more about precious metals and make informed decisions is something we take great pride in. We're also pleased to hear that your representative has been knowledgeable and helpful throughout your experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
2.5 stars overall
Service is good and product is as advertised. That’s the good…
Now, the bad, to me anyway:
Tried using their highly touted “buy-back” policy recently with gold I purchased and wanted to sell back to them due to a run up in price.
By the time they got back to me, gold had dropped about $700/oz, so I didn’t feel like selling anymore. Not much of a buy back policy. Actually a joke.
I use their sister company TXBD to hold some of my investment coins and bullion and if I had the gold here at home, I could have gotten my price from a local dealer. Buyer beware concerning their buy back policy. It took them 10 days to 2 weeks to get back to me after my initial buy back request. Makes me think they didn’t want to buy it back at the higher price, so they delayed until gold came down quite a bit. Not a good way to treat someone who’s done a lot of business with you.
I also find their pricing to be much higher than competing companies, so while I do use USGB for certain investment grade coins once in a while, for the above reasons, I have moved ALL of my bullion (all metals)buys to other suppliers and almost 95% of my investment grade coins business elsewhere as well. They charge too much for the same coin products available much cheaper elsewhere. Same coins, same PF70 grade, PCGS/NGC certified, and signed, yet consistently 20+% more $$ from USGB. Why?
Just one man’s opinion, YMMV.
6 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback and for bringing these concerns to our attention. We appreciate you taking the time to share your experience with us. We also want to thank you for your continued business and the trust you have placed in U.S. Gold Bureau over the years.
Should you have any additional questions, concerns, or feedback in the future, please do not hesitate to reach out. We value your business and look forward to continuing to serve your precious metals needs.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
The agent Antonio is very trust worthy…
The agent Antonio is very trust worthy and knows how to help and guide me
6 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Antonio has earned your trust and provided the guidance and support you need. Helping our clients make informed decisions with confidence is a top priority, and we're pleased to know Antonio has made a positive impact on your experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I was told I could pay in 2 payments…
I was told I could pay in 2 payments then when the first payment was due it was not taken I then called and found that deal was not allowed but the coin was still available at full price. This is the second time this type of “deal”has happened in the past year. After this I will expect a deal made is a deal done.
3 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Hello,
Thank you for your feedback. It was a pleasure speaking with you, and we appreciate the opportunity to discuss your concerns. We're glad we were able to connect and reach a positive resolution.
Thank you for your continued trust and support. We value your business and look forward to serving you again in the future.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your second purchase was even smoother than the first. Making the process easy and hassle-free for our customers is a top priority, and we're pleased that your experience reflected that.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Experts Selling Gold and Silver!
Nathan took my call and he was EXACTLY who I needed to talk to for a Self- Directed IRA purchase.
I had questions about buying the 250 year gold series coins, and he explained that was not allowable for Retirement accounts.
So he made some suggestions and we made a deal during the call! Nathan completed the paperwork requirements in a few minutes and I Docu-Signed the paperwork, and we were DONE.
Easey-Peasey.
2 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Nathan provided the expertise and guidance you needed for your Self-Directed IRA purchase. Helping our clients understand their options, navigate account requirements, and make informed decisions is what we strive for every day. We're also pleased that Nathan made the process simple and efficient from start to finish.
Thank you for your trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your experience was smooth and that communication with our team was pleasant. Providing a seamless process and excellent customer service are top priorities for us, and we appreciate your trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Precious metal acquisition
I feel product ordered could ship sooner after purchase. Other than that, I am very pleased dealing with USGB.
1 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We appreciate your comments and are pleased to hear that you have been happy overall with your experience at U.S. Gold Bureau. We also value your feedback regarding shipping times, as we continually look for ways to improve our service and better meet our customers' expectations.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
great service and Dustin watches out…
great service and Dustin watches out for things that I need to fill out runs on my gold.
1 kwietnia 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you've received great service and that Dustin has been attentive to your needs. Providing personalized guidance and helping our customers identify opportunities that align with their goals is something we take great pride in. We truly appreciate your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Peter McCartney
Peter is a great person to work with. He is very knowledgeable with his products in side and out,and the market he works in. Peter knows and understands his clients individual situations. I couldn't think of a better person that i would want to work with.
31 marca 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your wonderful feedback! We're delighted to hear that Peter McCartney has earned your trust through his knowledge, professionalism, and understanding of your individual goals. Providing personalized guidance and helping our clients navigate the precious metals market with confidence is what we strive for every day. We truly appreciate your kind words and will be sure to share them with Peter.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Adam is always helpful and friendly
Adam is always helpful and friendly. My metals come in a timely manner.
31 marca 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Adam consistently provides friendly and helpful service. We're also pleased that your metals have arrived in a timely manner. We truly appreciate your trust and continued business with U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Dealing with Anthony is educational
Dealing with Anthony is educational. The only thing i don't like is 2-3 weeks to get product after you run my card.
30 marca 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Anthony has provided an educational and informative experience. Helping our clients better understand the precious metals market is something we take great pride in.
We also appreciate your comments regarding delivery timing. Your feedback is valuable to us as we continually work to provide the best possible customer experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Sales agent was knowledgeable and…
Sales agent was knowledgeable and understanding. He worked with me to maximize my order within my budget. My order was prepared quickly and appropriately packaged. Shipper was slow to acknowledge receipt of package at local office.
30 marca 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're glad to hear that your representative was knowledgeable and helpful in finding the right options for your budget. We're also pleased that your order was prepared quickly and packaged with care. We appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're pleased to hear that you found our team knowledgeable, attentive, and committed to providing excellent customer service. We truly appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I like purchasing from the US Gold…
I like purchasing from the US Gold Bureau: the staff is courteous and professional, and the execution is prompt and complete.
30 marca 2026
Odpowiedź od U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you enjoy purchasing from U.S. Gold Bureau and that you've found our team courteous, professional, and responsive. Providing prompt service and a seamless experience for our customers is a top priority, and we truly appreciate your continued trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.