Uniquelooks.com Recenzje 

616
Wynik TrustScore: 4.5 na 5

4,5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Product range and delivery service unusually good. Just loved the humorous/light hearted "advice of despatch " - in fact circulated this to all my online friends who agreed that this nicely tied u... Zobacz więcej

Oceniono na 5 z 5

I ordered a few bottles of dye, and the package arrived safely at my home adress in France, and very quickly to boot. Before my order, I had the occasion of contacting customer service, and the answe... Zobacz więcej

Oceniono na 1 z 5

I have ordered from Unique Looks before and sometimes it can take awhile to get my package so I waited a couple of months before I enquired because I ordered just before christmas. I still haven't... Zobacz więcej

Oceniono na 5 z 5

First time ordered from Unique Looks that were a little crazy. Eventually sorted out and products arrived safely in Australia within about 5 days. Have just finished my second order and products are... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

616 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(616)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Disappointing service

Never received the item in spite of having been waiting for more than 15 days , long delays in replying to emails

8 maja 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Rose,

My name is Annie,
I am from the customer care team here at uniquelooks.com

If you could kindly contact me at care@uniquelooks.com I will be happy to try and track your order for you

Kindest Regards
Annie

Oceniono na 1 z 5

didn't receive item so can't give opinion

Sales team said it was sent but it never reached me. Royal Mail said after 15 working days I should ask Unique Looks to help me make a claim. Hopefully they will help me.

6 maja 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Hannah, My name is Annie, I am from the customer care team here at uiniquelooks.com

If you could kindly email me at care@uniquelooks.com I will be happy to try and track your order for you

Kindest Regards
Annie

Oceniono na 1 z 5

Wrong order rec'd, 7 emails sent with no response.

I ordered over one month ago, I live in the US so of course it took time to receive. Once received, it was an order issued by a gentlemen in UK, not my order. I have emailed 7 times since, only one response stating to wait the appropriate amount of days for international shipping. Though I noted I did not get my product, and received something unusable, I have not gotten a response, instructions for return, or my actual product, which was quite pricey for my budget. Very, very frustrated.

30 kwietnia 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Amanda,

My name is Annie, I'm from the customer care team at uniquelooks.com

I am extremely sorry to hear about your experience with us.

If you would like to email me at care@uniquelooks.com I will be glad to amend your order for you.

Greatest apologies and kindest regards

Annie

Oceniono na 1 z 5

package hasn't arrived and ignoring emails about complaint

Shouldn't bother with them my package didn't arrive and after emails of complaint they are now ignoring me as well as having it away with £ 20 of my money. I would strongly recommend not using them, thats unless you enjoy getting robbed

25 kwietnia 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Richard,

I am extremley sorry to hear about this.

I have looked through your order and seen that your package was dispatched to you on 27th March, and we have logged that your package left our warehouse.

If you would like to contact me on my email care@uniquelooks.com I can give you some further information about the postage system and maybe you can get in contact with them about the whereabouts of your order.

Kindest Regards
Annie

Oceniono na 3 z 5

Good website let down by email customer service.

I have been pleased with the products I have received. However I have had to contact unique looks by email and think this part of their service totally let's them down.

22 kwietnia 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Jean,

My name is Annie, I am from the customer care team here at uniquelooks.com

Unfortunately around the time that you placed your order our phone lines were down therefore only allowing us to contact you by email. Fortunately they are back up now and If you would like to contact us in the future our number is 07512184340

Kindest Regards
Annie

Oceniono na 5 z 5

Perfect

I recommend Uniquelooks to everyone! Great service and super fast shipping! Will buy from you guys again as soon as possible! Kind regards from Norway

22 kwietnia 2014
Opinia niezależna
Oceniono na 1 z 5

Awful customer service, would never use the company again

I sent them an email to cancel my order just 1 day after i had placed the order, which is legit according to their return and refund policies. However, Its been a week and i still haven't got any reply from them, which makes me think they are a scam or something like that. Would never recommend this company.

20 kwietnia 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Rose,
If you would like to contact me via my email which is care@uniquelooks.com

I will happily sort any problems that you may have

Kindest Regards
Annie

Oceniono na 1 z 5

Awful service - will never use again!

I placed my order three weeks ago, but never received my item (even though the delivery message I received indicated that I would receive it within 3-7 days). I emailed the company numerous times to get an update on my order, but they never bothered replying. I also rang them on several occasions during their opening hours, but they never answered. Eventually, after much hassle and many emails, they eventually cancelled my order. They never even offered so much as an apology for the inconvenience caused. This is an appalling service, and I will make sure to inform all my friends never to use it. The fact that they didn't even offer an apology is indicative of extremely poor customer service - they really aren't doing themselves any favors.

17 kwietnia 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Emer,
My name is Annie, I am from the customer care team here at uniquelooks.com
If you could kindly email me at care@uniquelooks.com I will gladly look into your order for you and we can come to some kind of arrangement for you

Kindest Regards
Annie

Oceniono na 2 z 5

Extremely Poor.

I ordered hair products in late March. I received an email saying they had been dispatched 1 week later and to date they still have not arrived. It is now April 17th. When I emailed to enquire where my products were I received an automatically generated reply. I am a very dissatisfied customer who is highly unlikely to purchase anything from this website again.

17 kwietnia 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Megan,

My name is Annie, I am from the customer care team here at uniquelooks.com

If you could kindly email me at care@uniquelooks.com i will be happy to look further into the delivery of your order for you.

Kindest Regards
Annie

Oceniono na 1 z 5

poor service

Ordered product 31stMarch no product money gone outof my account .When i called the company just a recorded message each time Tried to track order just says processing order

17 kwietnia 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Sue,

My name is Annie, I am from the customer care team here at uniquelooks.com

If you could kindly email me at care@uniquelooks.com I would be happy to look further into your order for you as to why this has happened.

Kindest Regards
Annie

Oceniono na 3 z 5

Poor shipping time and communication

I will continue shopping with unique looks because of the prices however my most recent order didn't ship for 2 weeks and i received no explanation about it- nor did they reply to my email enquiry.

16 kwietnia 2014
Opinia niezależna
Logo Uniquelooks.com

Odpowiedź od Uniquelooks.com

Hello Claire,
My name is Annie, I am from the customer care team here at uniquelooks.com

If you could kindly email me at care@uniquelooks.com I will gladly look into why the delay on your order was present

Kindest Regards
Annie

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