Undeniable London Recenzje 449

Wynik TrustScore: 3 na 5

3,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Unfortunately I have not had a good experience with Undeniable London. I bought my son a bracelet from the site a couple of years ago which he loved. However he lost the bracelet, and so I wanted to o... Zobacz więcej

Oceniono na 1 z 5

Offer a lifetime guarantee on damages/breaks and after contacting with images they agreed to send a replacement however they never did. After contacting several times I was told this would be pushed t... Zobacz więcej

Oceniono na 5 z 5

Amazing company my sons necklace snapped purchased by himself in January, emailed and they were happy to sort even nicer they gave a £10 off next order and replaced the chain no quibble at all. Commun... Zobacz więcej

Oceniono na 5 z 5

Outstanding service. I hate leaving reviews but I always read them lol. I brought my husband 2 chain plus a charm. Unfortunately they was to small the chains when he go them for Christmas day. I email... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

Premium Men’s Chains, Pendants, Bracelets, Rings etc. Silver & 18K Gold. Lifetime Warranty 100% Waterproof, Sweatproof & Heatproof


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

449 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 9% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Wrong product. Awful customer service.

Sent me a silver chain instead of gold.

Update: 31st October issue still not received the correct replacement.

Further update 5th November: I was assured on the 1st that I would be provided a clear update on the same day, and that the issue would be resolved without any further delay. It is now the 5th, I haven’t heard anything, nor have I received the correct chain.

Update 14th November: still no update on my order and have not been contacted since the 6th of November. It’s beyond ridiculous now, I just wanted the chain I ordered.

Update 26th November: I am now just being straight up ignored, no updates, no correct product. Awful customer service

Update 1st December: still being ignored.

Update 4th December: still being ignored.

Update 22nd December: Still being ignored

Update 4th February: Still no resolution to this issue. Strongly advise ever purchasing from this site.

Update, 17th March 2026: 6 months down the line and this useless company have not resolved the issue. I wont stop updating this review until the issue is resolved. Were here for the long run

Update 28th April 2026: I sent another email to this abomination of a company. Received a reply which said I would be updated. I’m now so fed up I’m taking legal action due to their breach of the Consumer Rights Act 2015.

17 października 2025
Logo Undeniable London

Odpowiedź od Undeniable London

Sorry about this, you should’ve received the gold chain you ordered. Please email hello@undeniableldn.com
with your order number and a quick photo, and we’ll ship the correct gold piece right away. We’ll make this right, fast.

Oceniono na 5 z 5

Just received my chain

Just received my chain, very high quality it’s defo worth the money. I ordered the bracelet months ago and it still looks brand new. Also top notch customer service!

13 października 2025
Opinia niezależna
Logo Undeniable London

Odpowiedź od Undeniable London

Appreciate you, Meesam! That’s exactly what we build for, pieces that stay looking fresh long after day one. Glad the bracelet’s still holding strong and that you rate the service too. Shout if you ever need anything, we’ve got you.

Oceniono na 5 z 5

I bought this for my granddaughter &…

I bought this for my granddaughter & she is absolutely over the moon with it..thanks a lot will recommend you to my family and friends.

6 października 2025
Logo Undeniable London

Odpowiedź od Undeniable London

That’s lovely to hear and we're so glad your granddaughter loves it! Thank you for trusting us with a gift and for spreading the word to family and friends, it means a lot. If you ever need anything else, we’re always here.

Oceniono na 5 z 5

Fantastic experience

Just excellent service and delivery on time. And great products

5 października 2025
Logo Undeniable London

Odpowiedź od Undeniable London

Thanks so much for the feedback - great to hear the delivery was smooth and you’re happy with the pieces. We appreciate the support and hope to see you back soon.

Oceniono na 5 z 5

Excellent service & products

Excellent service & products

2 października 2025
Logo Undeniable London

Odpowiedź od Undeniable London

Thanks so much, we’re glad both the service and products delivered for you. Appreciate your support!

Oceniono na 5 z 5

Purchased Miami Cuban chain

Purchased Miami Cuban chain.

Super sleek, came fast, water proof as it states. Would highly recommend.

8 października 2025
Opinia niezależna
Logo Undeniable London

Odpowiedź od Undeniable London

Love to hear that, glad the sleek look, fast delivery and waterproof quality all hit the mark. Thanks for recommending us, it means a lot!

Oceniono na 1 z 5

It is over a week since I placed my…

It is over a week since I placed my order and my item is stuck at the delivery depot with Evri!

25 września 2025
Logo Undeniable London

Odpowiedź od Undeniable London

Sorry to hear this - that’s frustrating and not the experience we want you to have. We can see your order is currently with Evri, but we’ll step in and chase this up for you so it gets moving.

Please email hello@undeniableldn.com
with your order number and we’ll follow up with the depot directly and update you as soon as we have confirmation. Thanks for your patience — we’ll get this resolved.

Oceniono na 2 z 5

The item was easy to order but was not…

The item was easy to order but was not delivered in 48 hrs and u suspect Royal Mail had something to do with this! I ordered the wrong size and comms to exchange it has been very poor. It’s literally radio silence from this company and I’m fed up! I probably will never order from them again and as I’m writing this still no sign of any communication.

25 września 2025
Logo Undeniable London

Odpowiedź od Undeniable London

We’re really sorry to hear this - this isn’t the experience we aim to deliver. Delays with Royal Mail can happen, but the lack of communication around your exchange request is on us, and we apologise for that. We’d like to fix this straight away.

Please email hello@undeniableldn.com
with your order number and the size you’d like to exchange for, and we’ll get this prioritised for you immediately.

We appreciate you bringing this to our attention and would like the chance to make things right.

Oceniono na 1 z 5

Horrible company - does not honour warranty

Horrible company
Do not honour the warranty they offer - do not buy from them. I’ve been waiting over 2 1/2 months for warranty claim every single time I messaged them.
Oh, I’ll tell the fulfilment team to get it out to get out to them.
They’re disgusting people to work with stay away, conning and robbers.

19 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Quality & Service On Point

Purchased a rope chain and some rings from Undeniable London. Came super quick, packaging is class with a little travel bag. Couldn’t recommend more, I’ll definitely be buying again.

11 września 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant!

I ordered the miami cuban chain and the quality is amazing, the delivery time was as advertised and the customer support was rapid. Will definitely order again soon!

10 września 2025
Opinia niezależna
Oceniono na 5 z 5

Superb Service & Classy Jewels

I had a luxury experience when I purchased from undeniable London. The Jewellery is wonderful and I couldn't be happier with the material and how it feels. Everything from the product to the service exceeded my expectations, and I would highly recommend to anyone looking for comfort and style.

10 września 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej