Remington UK Recenzje 

Bought a women's cordless shaver just over a year ago. Used no more than 10 times. The springs fell out of the head and its now unusable. Contacted customer services, just ridiculous. Lots of questions, replied. Then told I can purchase foils, that wasn't the issue. I replied. Sorry we cant help. Replied. You can purchase the head, which is actually the foils. Complete waste of time. Poor customer service and poor product.

The customer representative on the phone and the team I contacted via email were very attentive. They solved my problem immediately.

I couldn't get my Remington hair straighteners to work as the on/off switch seemed to be stuck. They were still under guarantee so I decided to give Remington customer support a call which was answered straight away. They were so helpful and asked me to email a photo of my receipt and of the straighteners. The following day I got an email back saying although they didn't have the same model they would send me my choice up to the original RRP . Three days later they arrived. The customer care from beginning to end was second to none .I have bought Remington hair dryers and stylers before and they have lasted for years. I recommend the brand and it's reassuring to know that in the unlikely event of a problem Remington Support is there to help. Many thanks

Contacted Remington regarding straighteners purchased in April 2021 which were cutting out when being used, as they were still covered by a 5 year warranty although was doubtful if, after 4 and a half years, that they would honour guarantee. However, after giving them purchase details and information regarding fault, within 4 working days, I have now been advised they are sending out replacement straighteners. Customer service received was second to none. Thank you Remington

Having problems with my Remington product I got in touch with the customer service.
The prompt action from them, meant a quick and satisfactory outcome for me.

Un service client exemplaire!

J’ai contacté le service client Russell Hobbs pour un souci avec ma cafetière Colour+ Rouge, et j’ai été agréablement surprise par leur réactivité et leur professionnalisme.
Cristina, du service client, a été d’une gentillesse et d’une efficacité remarquables : échanges clairs, réponses rapides, suivi parfait.

Malgré une garantie arrivée tout juste à son terme, ma situation a été prise en charge avec compréhension et bienveillance. J’ai reçu une nouvelle cafetière en quelques jours à peine !

Un grand merci à Cristina et à toute l’équipe Russell Hobbs — ça fait plaisir de voir une marque qui respecte vraiment ses clients.

Et comme mon anniversaire est demain, je prends ça comme un super cadeau en avance 😄☕️

My complaint was dealt with in an efficient and friendly manner. The outcome being that my faulty item has been replaced. Thank you to the excellent Support Team Remington.

Das Anliegen wurde schnell bearbeitet. Unbürokratische Lieferung eines neuen Gerätes.
Ein Dankeschön an das Remington Team.

After one and a half years since my purchase, customer service responded to me the same day and sent me a replacement product. These kinds of actions make a real difference and distinguish one brand from another...they've earned themselves a loyal customer!

service parfait reactivite rapidité tout est parfait

Great, fast and efficient communication. Asked me for information but nothing irrelevant or unnecessary.

Really good customer service. Emailed regarding a faulty item. Prompt replies, easy to upload and provide evidence of fault and quick resolution offered. Cannot fault the service, was a pleasure to deal with the members of staff I had contact with

On the downside, it was a rather protracted process to resolve the issue. On the upside, everyone I dealt with (mainly via email) was very kind and helpful. I would have been happy to have a replacement for the faulty piece, so I was very surprised (and also pleased) to receive a completely new device.

I am blown away by the fantastic service I have received regarding the problem with my hot air styler. They responded quickly to my email's and after sending photos and details of the issue have kindly agreed to sending me a brand new hot air styler. I wish other companies could be as professional as Remington.

Trimmer broke after 2.5 years. Remington replaced it within warranty. Thanks for the great service!

Der aufgetretene Garantiefall bei einem Remington Föhn wurde schnell und perfekt bearbeitet und zu meiner besten Zufriedenheit erledigt.

I Contacted Remington with a problem with a hair dryer. The handled my query very politely and promptly offered a replacement. A great company to deal with. Thankyou very much

I explained about my faulty unit, & Remington sorted the problem out quickly. Great communication & customer service.

Yesterday my hair straighteners failed to work when switched on. I was obviously pessimistic, and thought well they must be several years old, and I will have to replace them but changed the fuse, and joy, and they sprang back to life. They have been a wonderful buy, with the auto switch off feature, and now must be approximately 5 years old, great buy. Model S 5525 Pro-ceramic.

Stopped Working After Weeks – Waste of Money
Got this RX7 as a Christmas gift. From the start it irritated my skin but get away, then after a month it stopped holding charge and later cut out mid-shave even when fully charged. Tried wet shaving and new blades (£30 extra) – no improvement. Spent £100 for maybe 25 shaves. No spares or battery replacements available.

Update: I alredy reported this directly to you first respond from you after 5 days asked for all info which aleedy was in first message and you say if have no respond in 2 days it mean for you that I don't need your help any more very comfortable for you, not smart at all in my view. I make sure no-one i know will make my mistake.