Remington UK Recenzje 

Support from Ana was great, despite some issues uploading video. Replacement provided quickly after issue could not be resolved.

Would highly recommend

Remington warranty reliable and worked as i tended. After few time was concluded and satisfied with the resolutikn from the brand

Communication was a little slow to start with but once I was directed to the right person Andrei P my problem was sorted ASAP. Thank you Andrei P of Remington for a speedy outcome and great customer service 😊

Die Kommunikation zum Garantiefall war sehr zuvorkommend. Eine Ersatzlieferung wurde schnell auf den Weg gebracht.

Great after care service. Easy to contact, helpful staff and a very swift resolution. I couldn't ask for anything more. Thank you so much.

Very good support and products. Thank you to the Remington Team

Ich hatte bei einem Remington Fön nach 2,5 Jahren einen Schaden am Gehäuse. Nach schriftlichen Kontakt mit dem Remington Support wurde mir ein neuer Fön kurzfristig zugesendet.
Die gesamte Abwicklung erfolgte zügig und sehr kundenfreundlich.

quick and friendly

Great Service Experience! Very supportive and solution turned out all in my favor. Something I don't see in other companies these days - thus this review.

Der Remington Haartrimmer hat nach ca. 2 Jahren plötzlich nicht mehr funktioniert. Da fiel uns auf der Verpackung die 3-jährige Garantie auf und haben uns mit dem Kundendienst in Verbindung gesetzt. Wir hatten Kontakt mit mehreren Mitarbeitern per E-Mail und vorab telefonisch. Nachdem wir die Rechnung und das Problem mit Fotos eingereicht hatten, ging alles sehr schnell. Innerhalb 1 Woche haben wir ein komplett neues Teil geschickt bekommen. Hochachtung für diesen tollen Service.

Finally after 12 days I have got my shaver it's great would certainly buy again thanks to the customer service who got my order delivered to me

Excellent service and easy transaction to purchase parts to keep my shaver going for a while longer. So glad this company does parts in a world where so much is not repairable and disposable.

Really helpful support - took time, very thorough, and sent out replacement head. Hope that does the trick

Edit
Sadly - I was told in writing I would have the ‘head’ in 3-5 working days.
I’m now on day 8 and still nothing

The Remington team were quicker to resolve the problem and send me another product than I was to simply reply to their email. I have been a customer of the brand for over 20 years, and the attentive service and speed reinforced my loyalty to the brand, because in all the years I have used Remington products, this is the first time I have had to request warranty assistance and it was promptly resolved. Thank you very much, Ana, and the entire Remington team.

My Remington hairdryer stopped working on a high speed and after contacting the retailer was given the option to get into contact with Remington as it was half way through it's 3 year warranty.
After an initial phone call I received helpful emails on what to do next from Remington. In conclusion, after detailing the problem and sending photos of invoices and the hairdryer, I have just received a new one from them. I am very pleased with their customer service and happy with the results.

They don’t do anything to resolve queries totally useless

I had problems with the supplier regarding the warranty. Remington stepped in and replaced the faulty item. I have bought their products for years and had very few problems but they always deal with things admirably.

Hi my daughter has had a remington hair dryer for some years without any problems.Tonight it has stopped working &plastic pieces came out of the main body of the hair dryer at some speed while drying her hair
No one was hurt, just scared the life out of her!!!!
This could have been nasty.

Firstly the 5 star rating is for Eduardo a very nice friendly chap who dealt with my order quickly and sensibly. As for Remington I bought your RX7 head shaver and it's impossible to buy a replacement cutting head in the UK without resorting to fakes which will no doubt be of dubious quality! This head purchased for £29.99 has to be sent from Romania!!! I find this a ridiculous situation to be in. Please get some stock to the UK soonest. Thank you.

Bought a women's cordless shaver just over a year ago. Used no more than 10 times. The springs fell out of the head and its now unusable. Contacted customer services, just ridiculous. Lots of questions, replied. Then told I can purchase foils, that wasn't the issue. I replied. Sorry we cant help. Replied. You can purchase the head, which is actually the foils. Complete waste of time. Poor customer service and poor product.