easy site to navigate, love my dress, just not this site doesn't offer returns because everything is made to order, it clearly says that so it is a bit of a risk if you don't like it
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely love my dresses ordered 2 for choice for my sons wedding as I couldn't make up my mind which one i liked best. Material is excellent, definitely would buy from again.
I am still awaiting contact from this company after following the returns process, requested to return the day it arrived due to it not looking as the pictures online. Still no contact after several e... Zobacz więcej
Reakcja na opinię
I’ve not received my order yet but the customer service so far has been amazing. The help I received regarding delivery and colour choices was great. Fingers crossed it arrives a few days earlier than... Zobacz więcej
Informacje dotyczące firmy
- Sklep z sukienkami
- również w kategorii:
- Salon ślubny
- Suknie ślubne
Napisane przez firmę
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Dane kontaktowe
Zjednoczone Królestwo
- support@missacc.com
- uk.missacc.com
3,7
Średnia
397 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 41% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very efficient and very easy to use
7 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Really appreciate your positive review! It’s our great pleasure to bring you a simple and efficient shopping experience.
It was quick an easy and shows you…
It was quick an easy and shows you exactly how to measure correctly with the video
7 maja 2026
Opinia niezależna
Odpowiedź od Missacc
We really appreciate your nice comment! Glad our video made measuring easy and straightforward for you.
Very easy to order
Very easy to order. Excited to see the items when they arrive.
6 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your lovely feedback! We're thrilled to hear ordering was super easy for you. Hope you love your items once they arrive and we can't wait for you to receive your parcel 😊
It has been so easy to order a tailored…
It has been so easy to order a tailored outfit for my sons wedding. The instructions were so easy to follow. The wedding is not until December 21st 2027, but I fell in love with the outfit and I did not want to it to go off the website. There are such beautiful Mother of the Bride / Groom outfits in every colour imaginablex
5 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your wonderful and heartfelt review! 😊
We are absolutely delighted to hear ordering your tailored outfit was seamless and our instructions were easy to follow.
It’s such a lovely choice you’ve made for your son’s wedding on December 21st, 2027. We totally understand you didn’t want to miss out on this beautiful outfit, and we truly appreciate your love for our Mother of the Bride/Groom collection.
Wishing you a magical and memorable wedding day!
Dress
Wide range of colours, good rating from other buyers, dress look stunning!
5 maja 2026
Opinia niezależna
Odpowiedź od Missacc
We really appreciate your nice comment! Glad you love the color options and our stunning dress. 😊
Really easy to order
5 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your kind feedback! We're glad to hear ordering was really easy for you. 😊
The dress was exactly what the picture…
The dress was exactly what the picture showed and more. Good quality material and very well made. I am very happy with my purchase. Have just ordered a 2nd dress.
4 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your wonderful review! 😍
We’re thrilled the dress matched the picture perfectly, and you love the great quality and fine workmanship.
It makes us so happy to hear you’re satisfied and have ordered a second dress.
We can’t wait for you to receive your new dress and hope you will love it too!
Excellent service easy to use
3 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your lovely feedback! We're delighted to hear you enjoyed our excellent service and easy-to-use website. 😊
Highly recommended
The website offers a very large selection of dresses for all tastes and occasions. I really liked having so many options to choose from, from elegant styles to more simple ones, all well presented on the website. The site is easy to navigate, and the product descriptions are clear. A very pleasant experience—highly recommended!
2 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your wonderful and detailed review! 😊
We’re absolutely delighted that you enjoyed our wide selection of dresses for different tastes and occasions. It makes us happy to hear you like our elegant and simple styles, as well as our clear product presentations and descriptions.
We truly appreciate your kind words and recommendation. Hope we can serve you again soon!
Very easy to use the made to measure…
Very easy to use the made to measure option
2 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your lovely feedback! 😊
We’re really glad to hear our made-to-measure option is easy to use for you. Your satisfaction is always our top priority, and we look forward to bringing you more nice custom outfits soon.
I found the wesite really useful and…
I found the wesite really useful and easy to use.
1 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your lovely feedback! We’re delighted to hear you find our website useful and easy to navigate. We will keep working hard to bring you a better shopping experience.
Don’t be fooled by the free returns it…
Don’t be fooled by the free returns it certainly isn’t . The dress was not right I asked to return it they told me I needed to pay for the return and any customs clearance that they would need to pay so they took off over 50 pounds my original payment before any refund was returned to me . Total scam avoid !!!
20 kwietnia 2026
Opinia niezależna
Lovely cloths
Lovely cloths, choice of colours. Slight difficulty placing order
1 maja 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your kind compliment on our clothes and color selections! We’re sorry to hear you had a little trouble placing your order. Your feedback is greatly appreciated, and we’ll keep optimizing our ordering process for better experience.
Stressful and Misleading Return Experience
I feel very disappointed with my experience with Missacc. When I placed my order, I genuinely believed the shop was UK-based because of the way the website is presented. If I had known the order was coming from outside the UK/Europe, I would not have placed an order for this amount.
The whole return experience has been very stressful, frustrating, and unclear. I feel that important information about where the company is based, where the dress was being shipped from, and how returns/refunds are handled was not made clear enough before I placed my order.
Although the company later offered to waive some return-related fees, I was still not offered a full refund. I feel this is unfair because I believe the website gives the impression of being UK-based, which influenced my decision to purchase.
As a customer, I expected clear and transparent information before buying, especially regarding shipping, returns, and possible refund deductions. Instead, I feel misled and disappointed by the whole experience.
I would advise other customers to check very carefully where the company is actually based, where items are shipped from, and what refund deductions may apply before placing an order.
Very disappointing.
My order number is: MD266203910461509GB
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Missacc
We are truly sorry for the unpleasant shopping experience we have brought to you.
Could you please kindly share your order number with us? We will check your case carefully and assist you properly.
it was easy to use and gave excellent…
it was easy to use and gave excellent guidelines to measure exact for my fit.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your wonderful review! We’re thrilled to hear our website is easy to use and our measuring guidelines helped you get the perfect fit. We really appreciate your kind support.
Odpowiedź od Missacc
Thank you for your lovely feedback! We're glad everything went smoothly for your order. We can't wait for you to receive and love your dress. Hope you have a wonderful shopping experience with us
Odpowiedź od Missacc
Thank you so much for your kind words! We are delighted you love the beautiful dress and find the price reasonable. Your support means a lot to us.
Very easy to order
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you for your nice feedback! We’re so glad to hear our ordering process is easy for you. We will keep improving to offer you a better shopping experience.
Great website and ordering facilities
Great website and ordering facilities
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you so much for your lovely compliment! We are really happy that you think our website and ordering system are great. We will keep improving to serve you better.
Ordering was simple
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Missacc
Thank you for your kind feedback! We’re delighted to know ordering was simple for you. We’ll keep striving to deliver a seamless shopping experience for all our customers.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.