twentytwentyone Recenzje 

55
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Whaty can i say, fantastic from the get go. I wanted to buy an item for my my husbands 60th, but was unfortunately was out of stock. They kindly emailed me when it was back in stock and bent over bac... Zobacz więcej

Oceniono na 5 z 5

Mia. Just a quick note to say thanks for being so kind, relaxed, patient, and brilliantly knowledgeable during my most recent purchase(s). You bring a sense of calm, keeping things simple, ‘clean line... Zobacz więcej

Oceniono na 5 z 5

I have shopped at Twentytwentyone for many years as I find the products they sell good quality and of great design. Always find what I want. Gaia was amazing, responding quickly to my requests and s... Zobacz więcej

Oceniono na 5 z 5

I recently visited the store to select materials for an armchair I’ve been wanting to purchase for some time now. All the staff were extremely friendly and knowledgeable. Bea patiently showed me hundr... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dodatki do mebli
  2. Dekoracje i architektura wnętrz
  3. Producent mebli
  4. Sklep z wyposażeniem domowym
  5. Producent oświetlenia
  6. Sklep z oświetleniem

Napisane przez firmę

twentytwentyone are long established retailers supplying high quality contemporary, classic, licensed, original and vintage designer furniture, lighting and accessories. twentytwentyone have a London furniture store and showroom.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

55 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(55)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Above and beyond, love this shop

Whaty can i say, fantastic from the get go. I wanted to buy an item for my my husbands 60th, but was unfortunately was out of stock. They kindly emailed me when it was back in stock and bent over backwards answering all of my questions and even reserved two of the items so I could choose the one I liked best. Everyone I was in contact with could not have done a better job, so pleased that i managed to finally purchase what i needed. Thank you only skims the surface.

5 września 2026
Opinia niezależna
Oceniono na 5 z 5

Brilliant!

I have shopped at Twentytwentyone for many years as I find the products they sell good quality and of great design. Always find what I want.
Gaia was amazing, responding quickly to my requests and sent me photographs and details. Arranged quick next day delivery at the time I requested. Can't thank her enough. Great employee Twentytwentyone.

17 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Made-to-order rug

I ordered a made-to-order rug and appreciated being able to borrow swatches to compare with the rest of my furniture. I decided to change the direction of the pattern, and this was adjusted perfectly at no extra cost. The finished rug is beautiful and exactly what I hoped for. Delivery was smooth and efficient too.

19 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Thanks Mia for assisting us in buying…

Thanks Mia for assisting us in buying our sofa. Very kind team here at 2021. We initially got in touch with Mia - very kind and responsive - but also got advice from other staff members. We got the right deal for our new home! Very happy with our purchase. Thanks again

13 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Gaia from 20201.

Gaia from 20201 was really great to deal with - and replaced the internal part of my Borge Morgensen two piece sofa with internal cushion and ottoman with a full cushion - and it is now like new - and very comfortable once again. It was an effortless, and fast, and they handled the connection to Frederika, the manufacturer for me. Highly recommended.

20 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Have been going to 2021 for decades as…

Have been going to 2021 for decades as they offer the widest selection of quality design for the home/office/studio. Their service has always been impecable, prompt and ahead of the game. Staff are very quick to reply to queries and deliveries are always on time.

15 maja 2026
Opinia niezależna
Oceniono na 5 z 5

one of the best furniture shops in…

one of the best furniture shops in north London. Their selection is much wider than what available at the shop. My recommendaiton: check online and ask, you'll have quality support to find the perfect item for your home. We already have quite a few pieces and keep coming back.

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Mia made my customer experience…

Mia made my customer experience excellent. She made stuff happen! She was courteous and communicated with me the whole time from start to finish. When the furniture arrived we were delighted. Bravo Mia!

24 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service , the chairs we ordered came exactly when we were told they were going to and delivery was super smooth.

1 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you Mia…

Mia. Just a quick note to say thanks for being so kind, relaxed, patient, and brilliantly knowledgeable during my most recent purchase(s). You bring a sense of calm, keeping things simple, ‘clean lines’, good structure, and zero unnecessary clutter. You are a great ambassador for Twentytwentyone, from whom I made my first purchase over 20 years ago….Le Corbusier would be pleased. “Ornament is (indeed) crime”.

22 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Rude and condescending staff

Encountered an incredibly rude, snooty and condescending staff member while returning an item. The service was unacceptable and I left feeling very frustrated by the interaction.

17 stycznia 2026
Opinia niezależna
Logo twentytwentyone

Odpowiedź od twentytwentyone

Dear Robert,

Many thanks for taking the time to leave a review of your experience in-store. I'm sorry to hear it and have discussed the matter with our shop manager.

I understand that an issue about torn packaging had been raised, but that you have since been contacted by email to offer our apologies, and was pleased to hear that your refund was successful for the returned item.

I hope we can welcome you back in future, and if you require anything else please do let us know by email or phone.

Wish best wishes,
twentytwentyone

Oceniono na 2 z 5

A very dispiriting experience…

Went there yesterday to narrow down choices for dining tables and shelves. Staff were totally uninterested in giving me advice. They gave me only cursory replies and then went straight back to their computers. They made it pretty clear that I was bothering them. A very dispiriting experience. Please do better.

12 grudnia 2025
Opinia niezależna
Logo twentytwentyone

Odpowiedź od twentytwentyone

Dear Paula,

Thank you for taking the time to leave a review. I was disappointed to read that your experience in store was not a positive one. We take pride in our shop and will work to improve this issue so that it does not happen again. If you wish, please feel free to email showroom@twentytwentyone.com for advice on any products we offer and I'll ensure we act promptly to assist you.

With best wishes,
twentytwentyone

Oceniono na 1 z 5

If you live outside London don't bother…

If you live outside London don't bother with this company. My partner and I have ordered two items, worth over £10,000, in the last 3 months and they have failed to deliver without repeated chasing. They promised to deliver items and failed to either get them to a courier or organise delivery. They say things are more difficult outside of London! Really? We are still waiting for one item, they have cancelled delivery twice, once for not living in London. They have lots of our money and we still don't have an £8K dining table despite it being sat in their warehouse for 3 weeks. What a terrible service.

27 listopada 2025
Opinia niezależna
Logo twentytwentyone

Odpowiedź od twentytwentyone

Dear Paul,

Thank you for taking the time to leave a review of your experience with twentytwentyone. I'm sorry to hear that the table you ordered was delayed at the final hurdle by a last minute problem with our delivery providers.

We aim to offer the same experience to all our customers but logistics can be more complicated for large items being delivered further afield. The table you ordered is both very heavy and delicate, and required a four-person team to deliver and install it, coordinating two vans for the same delivery. Deliveries to more rural areas are typically done on a consolidated basis and this consolidation can take some time, during which goods are safely stored at our warehouse.

I understand that prior to delivery, one of the delivery team was unable to attend due to medical reasons, and the delivery date was rescheduled to ensure all four delivery people could safely install the table in your home.

I've since learned that delivery went ahead smoothly and I hope you are enjoying use of the table. We remain on hand should you need us for anything, and hope to be able to welcome you back in future.

With very best wishes,
twentytwentyone

Oceniono na 5 z 5

Thank you …

Thank you Mia for continually amazing service - knowledgeable, professional, helpful and utterly charming. I have bought so many pieces now with the help of her expert guidance - my new furniture curator - I just keep coming back!

8 sierpnia 2025
Opinia niezależna

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