Really easy to choose my replacement salary sacrifice car. It is a new model which has only just come onto the platform. Options were clear, so easy to make selections. I like the ability to look at s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Simple process - even with a bit of confusion over documents that were not sent over by my employer, this was quickly rectified. Car is now being ordered with an estimated time of 8 weeks but hopefull... Zobacz więcej
Reakcja na opinię
I’ve been constantly lied to. Everytime i tried to contact Lia she was on her lunch break multiple times a day which is odd, in meetings or on annual leave. I’ve ended up contacting the car dealer m... Zobacz więcej
Reakcja na opinię
First time for me ordering a company car, the Tusker portal was clear, and the help guides were super useful. Ordering the car was simple and had a good range too, uploading my documents and signin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Tusker
Napisane przez firmę
Hi, we’re Tusker — and we’re on a mission to help everyone drive a better, cleaner car. Through our salary sacrifice scheme, we provide an affordable and tax efficient way for employees to enjoy a brand new, fully insured and maintained car, with a fixed monthly amount taken from their gross salary.
Since 2008, we’ve supported more than 100,000 drivers in making the switch to cleaner motoring. Our focus has always been on reducing environmental impact while making new, reliable and low emission cars accessible to as many people as possible.
Today, we’re proud to run the UK’s largest salary sacrifice car benefit scheme, with the lowest average CO₂ emissions of any FN50 fleet. With over 2,800 employer customers, we’re recognised as the Car Benefit Experts — offering deep experience, compliant scheme management and a driver experience built on trust, clarity and support.
Dane kontaktowe
Hatters Lane, WD18 8YF, Watford, Zjednoczone Królestwo
- 0333 400 1010
- hello@tuskerdirect.com
- tuskercars.com
4,5
Doskonała
13 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Simply easy to deal with
29 września 2026
Odpowiedź od Tusker
Hello,
We're delighted to hear that you found your experience with us to be straightforward and positive. Your feedback is greatly appreciated.
Kind Regards,
The Driver Satisfaction Team
Tusker was very informative through…
Tusker was very informative through every step of the process with regular updates
30 września 2026
Odpowiedź od Tusker
James,
We are so pleased to hear that you found our team informative and that you received regular updates throughout the process. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Alan,
We're so pleased to hear that your experience after ordering your car has been easy and smooth so far. Thank you for sharing your positive feedback with us!
Kind Regards,
The Driver Satisfaction Team
Process really easy to use and all…
Process really easy to use and all explained well
26 września 2026
Odpowiedź od Tusker
Deborah,
We are delighted to hear that you found our process easy to use and that everything was well explained. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
It was really easy to have a look at…
It was really easy to have a look at what cars were available, after that we spent a weekend doing some test drives and simply chose what we wanted. Since then, paperwork’s been filled in, and we’ve had direct contact with the supplier that will be dropping off the car. Now we just sit back and wait for a delivery date. Possibly the most stress free way of getting our next car without any pressured salespeople and simple straightforward monthly cost.
29 września 2026
Odpowiedź od Tusker
Hello,
We are so pleased to hear that your car-buying journey was stress-free and straightforward. It is wonderful to know that our process, from browsing to test drives and final delivery arrangements, met your expectations for a simple and pressure-free experience. We truly appreciate you sharing your positive feedback with us.
Kind Regards,
The Driver Satisfaction Team
Seamless experience in opting for the…
Seamless experience in opting for the salary sacrifice car . Well operated procedures and they kept informed on the progress of the order every day as it progresses at each stage.
26 września 2026
Odpowiedź od Tusker
Hello,
We're so pleased to hear you had such a seamless experience with your salary sacrifice car. It's great that our procedures were well-operated and that we kept you informed every step of the way.
Kind Regards,
The Driver Satisfaction Team
The information on provided in…
The information on provided in consultation is top tier. This service is a real benefit!
29 września 2026
Odpowiedź od Tusker
Hello,
We're so pleased to hear that you found the information provided during your consultation to be top-tier. It's wonderful to know that our service is a real benefit to you! Thank you for sharing your positive experience.
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
We're so glad to hear you found it easy to use and intuitive! Your positive feedback truly brightens our day.
Kind Regards,
The Driver Satisfaction Team
Whole experience was excellent
Whole experience was excellent, already have a car with Tusker and ordered a replacement which was very easy to do
29 września 2026
Odpowiedź od Tusker
Gary,
We're delighted to hear that your entire experience was excellent and that ordering your replacement car was very easy. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
All done through my company portal
All done through my company portal, and communications from Tusker were quick and regular, making the process very easy.
29 września 2026
Odpowiedź od Tusker
Nicola,
We're so happy to hear that our quick and regular communications made your process easy! Thank you for sharing your positive experience.
Kind Regards,
The Driver Satisfaction Team
Website is easy to use and the process…
Website is easy to use and the process has been very straight forward.
26 września 2026
Odpowiedź od Tusker
Hello,
We're delighted to hear that you found our website easy to use and the entire process straightforward. We truly appreciate your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Nasty Surprise at the end
Ordering a car, the operation of the customer website, delivery, the salary sacrifice etc all work well.
I wanted to extend my term at the end of 3 years and was only offered the same monthly cost as before when the car was new. It would actually have been cheaper to get a new car so the offer of extension represented, in my view, a rip off. They gave reasons which, in the end, even they had to admit were nonsense. It just can't cost more to lease a second hand car which is worth way less than a new one. The lack of transparency could be interpreted as hiding something. At the end of the lease the car had a level of wear and tear perfectly in line with 3 years use. After all, which 3 year old car doesn't have scuffing on the wheels and some minor scratches. They quote some standard BVRLA Guide and provide repair charges you don't really have the ability to challenge. So: for a number of reasons expect a nasty surprise at the end.
30 września 2026
Opinia niezależna
Odpowiedź od Tusker
Hello,
Thank you for taking the time to share your experience with us.
We're pleased to hear that the vehicle ordering process, customer portal, delivery experience and salary sacrifice scheme all worked well for you. However, we're sorry to learn that your experience at the end of your agreement did not meet your expectations.
We appreciate your concerns regarding the extension quotation you received and understand why you may have questioned the value being offered.
We're also sorry to hear that you were dissatisfied with the end-of-contract damage assessment process. Tusker uses the BVRLA Fair Wear & Tear Guidelines, which are recognised across the leasing industry to provide a consistent standard for vehicle returns. We understand, however, that charges can be disappointing when they differ from a customer's own expectations of what constitutes acceptable wear and tear.
We value your feedback about transparency and communication, as this helps us identify areas where we can improve the customer experience. Thank you for highlighting both the aspects of the service that worked well and those where you feel we fell short.
Kind Regards,
The Driver Satisfaction Team
My first time with Tusker
From the first time calling the staff was fantastic,helpful and made my journey very easy.
Great communication and the web site is very easy to use. My car hopefully has been ordered today and just a little wait now for it to arrive.
Many thanks Tusker 😊
27 września 2026
Odpowiedź od Tusker
Mark,
We're so pleased to hear that our staff made your journey easy and provided fantastic, helpful communication. It's great that our website was easy to use, and we hope your new car arrives soon!
Kind Regards,
The Driver Satisfaction Team
I was offered the car scheme through my…
I was offered the car scheme through my employer and found the experience easy and responce was good and quick.
23 września 2026
Odpowiedź od Tusker
John,
We're delighted to hear that you found the car scheme experience easy and that our response was good and quick. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
great experience
so far my experience has been good, i have had clear communication from Tusker
27 września 2026
Odpowiedź od Tusker
Hello,
We're so happy to hear that your experience has been good and that our communication has been clear. We truly appreciate your positive feedback!
Kind Regards,
The Driver Satisfaction Team
A simple and easy transaction
A simple and easy transaction - no concerns, constant emails and communications
29 września 2026
Odpowiedź od Tusker
Hello,
We're delighted to hear that your experience with us was straightforward and hassle-free, with clear and consistent communication throughout. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Great service and communication
Great service and communication, all links and portals easy to use with no issues at all.
25 września 2026
Odpowiedź od Tusker
Dan,
We're so pleased to hear that you experienced great service and communication, and found all our links and portals easy to use without any issues. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Excellent service
From start to finish the ordering process to the delivery process was first class and the pre loved team were outstanding with all their assistance they couldn't do enough for us. An exceptional team- Daisy, Evie, Georgie and Mia
29 września 2026
Odpowiedź od Tusker
Jacqueline,
We are absolutely delighted to hear about your first-class experience from ordering to delivery! It's wonderful to know that our team provided such outstanding assistance and couldn't do enough for you. Thank you for recognizing their exceptional efforts.
Kind Regards,
The Driver Satisfaction Team
Trust in Tusker ...
My questions and queries were understood and answered appropriately by Ellie D.
23 września 2026
Odpowiedź od Tusker
Hello,
We're delighted to hear that your questions and queries were understood and answered appropriately. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
We're so glad to hear that your experience with us has been seamless and without any issues. We appreciate your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.