Really easy to choose my replacement salary sacrifice car. It is a new model which has only just come onto the platform. Options were clear, so easy to make selections. I like the ability to look at s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Simple process - even with a bit of confusion over documents that were not sent over by my employer, this was quickly rectified. Car is now being ordered with an estimated time of 8 weeks but hopefull... Zobacz więcej
Reakcja na opinię
First time for me ordering a company car, the Tusker portal was clear, and the help guides were super useful. Ordering the car was simple and had a good range too, uploading my documents and signin... Zobacz więcej
Reakcja na opinię
Quick response to change request, i had to change my selected vehicle from one vendor to other due to non availability. Tusker was quick to update request and order from other vendor. Now waiting on c... Zobacz więcej
Informacje dotyczące firmy
O Tusker
Napisane przez firmę
Hi, we’re Tusker — and we’re on a mission to help everyone drive a better, cleaner car. Through our salary sacrifice scheme, we provide an affordable and tax efficient way for employees to enjoy a brand new, fully insured and maintained car, with a fixed monthly amount taken from their gross salary.
Since 2008, we’ve supported more than 100,000 drivers in making the switch to cleaner motoring. Our focus has always been on reducing environmental impact while making new, reliable and low emission cars accessible to as many people as possible.
Today, we’re proud to run the UK’s largest salary sacrifice car benefit scheme, with the lowest average CO₂ emissions of any FN50 fleet. With over 2,800 employer customers, we’re recognised as the Car Benefit Experts — offering deep experience, compliant scheme management and a driver experience built on trust, clarity and support.
Dane kontaktowe
Hatters Lane, WD18 8YF, Watford, Zjednoczone Królestwo
- 0333 400 1010
- hello@tuskerdirect.com
- tuskercars.com
4,5
Doskonała
13 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good customer service
Very helpful conversation with Stu about the progress of an order. Thanks Stu!
30 września 2026
Odpowiedź od Tusker
Tamara,
Thank you for the fantastic five-star rating. We are delighted to hear that you had such a helpful conversation regarding your order's status and received the clear updates you needed.
Kind Regards,
The Driver Satisfaction Team
Helpful and patient Helpline staff
2 października 2026
Odpowiedź od Tusker
Joanne,
Thank you so much for taking the time to share your feedback. We are thrilled to hear that our customer support team was both supportive and willing to take the time to assist you effectively.
Kind Regards,
The Driver Satisfaction Team
Order process was fast and efficient
Order process was fast and efficient. Not received the car yet but remain hopeful that my whole journey with Tusker will be as easy.
Customer Service has been very helpful so far.
29 września 2026
Odpowiedź od Tusker
Gemma,
We are thrilled to hear that placing your order was a breeze and that our team provided such helpful support. We hope the delivery and the rest of your experience are just as seamless and enjoyable.
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
Thank you for taking the time to leave your review. We are happy to hear that you found our information good, that is exactly what we aim to deliver. If you need anything in the future, please do not hesitate to reach out.
Kind Regards,
The Driver Satisfaction Team
Different people have different…
Different people have different knowledge in Tuscer. Mostly not pleasing and limited information.
3 października 2026
Odpowiedź od Tusker
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that your experience left you feeling that the information and support you received was inconsistent. Providing clear, accurate guidance is something we aim for, and we appreciate how frustrating it can be when advice doesn't feel consistent or when questions aren't answered as fully as expected.
We recognise the importance of ensuring all drivers receive the same high standard of service, regardless of who they speak with, and we're sorry if this wasn't reflected in your experience.
Your feedback has been shared with the relevant teams, as comments like yours help us identify opportunities to improve both our communication and driver support.
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
We are delighted to hear that you experienced brilliant service, enjoyed our simple website, and appreciated our clear communication. We truly value your positive feedback!
Kind Regards,
The Driver Satisfaction Team
First Experience
This was my first experience with Tusker or any company doing this kind of employee benefit, was and still is brilliant this scheme is available to people.
Tusker had been great to deal with, from the helpful guides to the updates on progress. Nevermind the range of vehicles and options on those vehicles, those were fantastic.
30 września 2026
Odpowiedź od Tusker
Hello,
We are delighted to hear that your first experience with our salary sacrifice scheme has been such a success. It is wonderful to know that you found our guides useful, enjoyed the regular updates on your order, and appreciated the wide variety of cars and customisation options available. Thank you for taking the time to share your positive feedback.
Kind Regards,
The Driver Satisfaction Team
Highly recommend
The process of ordering a car through Tusker was exceptionally easy. Would 100% recommend
30 września 2026
Odpowiedź od Tusker
Sam,
We are delighted to hear that you found the vehicle ordering process so exceptionally straightforward. Thank you for taking the time to share your positive feedback and for highly recommending our service!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
Thank you for taking the time to leave your review. We are delighted to hear that you found our communication good, that is exactly the service we aim to deliver.
Kind Regards,
The Driver Satisfaction Team
Excellent service
29 września 2026
Odpowiedź od Tusker
Hello,
Thank you for taking the time to leave your review. We are delighted to hear that you found our service excellent, that is exactly the service we aim for.
Kind Regards,
The Driver Satisfaction Team
Have spoken to 3 different advisors
Have spoken to 3 different advisors, each one has shown good knowledge and i have confidence my enquires have been well answered
30 września 2026
Odpowiedź od Tusker
Tim,
We are delighted to hear that you had such a great experience with all of our advisors. It is wonderful to know that their knowledge gave you complete confidence that your inquiries were fully addressed. Thank you for sharing your positive feedback with us!
Kind Regards,
The Driver Satisfaction Team
They take care of every step of the…
They take care of every step of the process and act quickly
29 września 2026
Odpowiedź od Tusker
Michael,
We are so pleased to hear that our team managed everything efficiently and acted promptly for you. Thank you very much for taking the time to share your positive experience and great feedback!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
We are delighted to hear that you had a smooth experience and would highly recommend us. Thank you very much for taking the time to share your positive feedback.
Kind Regards,
The Driver Satisfaction Team
Excellent customer service
Excellent customer service. Able to speak to someone who was understanding and went out of their way to help!
29 września 2026
Odpowiedź od Tusker
Andrew,
We are delighted to hear that you experienced excellent customer service. It is wonderful to know that our team member was understanding and went above and beyond to assist you. Thank you for taking the time to share your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
We are delighted to know that your experience was so straightforward and hassle-free. Thank you so much for taking the time to share your positive feedback with us.
Kind Regards,
The Driver Satisfaction Team
Absolute easy of conversation to renew…
Absolute easy of conversation to renew my new Tusker vehicle.
29 września 2026
Odpowiedź od Tusker
Hello,
We are delighted to hear that you experienced such smooth and straightforward communication while setting up your renewed vehicle. Thank you so much for taking the time to share your positive experience with us!
Kind Regards,
The Driver Satisfaction Team
Excellent customer service
I would like to give special recognition to Danyia at Tusker for the excellent support she has given me while dealing with an ongoing issue with my new car.
From the moment Danyia became involved, she was extremely proactive and took ownership of the situation, continually driving the issue forward rather than leaving me to chase different people myself. After what had been a very frustrating experience trying to get the problem resolved, having someone who genuinely took responsibility for helping made a huge difference.
Her communication throughout has been exceptional. Whenever I called and she was unavailable, she would call me back within minutes. She kept me updated, followed things up when she said she would, and I always felt that she was actively working to get the problem resolved.
Danyia was also incredibly pleasant, friendly and professional every time I spoke to her. Nothing ever seemed too much trouble, and it was genuinely a pleasure dealing with her.
2 października 2026
Odpowiedź od Tusker
Hello,
We are glad you enjoyed your experience with our support team during what was initially a very frustrating situation with your new vehicle. Thank you for taking the time to share your positive feedback. We appreciate your kind words about the dedicated assistance you received.
We understand how stressful it can be to navigate ongoing vehicle difficulties, and we are happy to hear that our team member's proactive approach, ownership, and swift follow-up calls helped alleviate that burden for you. It is our goal to ensure that our customers never feel left alone to chase updates, so knowing that you felt consistently informed, valued, and well taken care of is wonderful to hear.
We will be sure to pass along your generous compliments to the representative who assisted you. Recognizing staff members who go above and beyond to provide pleasant, efficient, and reliable service is very important to us. Thank you once again for your review and for trusting us to help resolve your issue. We look forward to continuing to provide you with excellent service in the future.
Kind Regards,
The Driver Satisfaction Team
Easy to use and a good choice of cars
2 października 2026
Odpowiedź od Tusker
Andy,
We are so glad to hear that you found the platform simple to navigate and enjoyed our wide vehicle selection. Thank you very much for taking the time to share your positive feedback with us!
Kind Regards,
The Driver Satisfaction Team
Odpowiedź od Tusker
Hello,
We’re sorry to hear about your experience. We’d appreciate the opportunity to discuss this with you directly. Please email our Resolutions Team at resolutions@tuskerdirect.com with your details so the team can look into this further.
Kind Regards,
The Driver Satisfaction Team
From choosing a vehicle to being…
From choosing a vehicle to being notified the car had been ordered was a very simple and efficient process.
28 września 2026
Odpowiedź od Tusker
Hello,
We are delighted to hear that selecting your vehicle and receiving confirmation of your order was such a smooth and efficient experience. Thank you for taking the time to share your positive feedback with us!
Kind Regards,
The Driver Satisfaction Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.