Turnblack Recenzje 

177
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Products are great. I ordered the wedding size but they have excellent customer service. Very responsive - picked up the items and sent the alternative sizes very promptly. Archana was very helpful.

Oceniono na 5 z 5

The company is led by a woman, that I like very much. She is designing clothes for women, which a from the best materials India has to offer and the craftmanship is outstanding. The service is so fr... Zobacz więcej

Oceniono na 1 z 5

scam company. pays for bot engagement. doesn't offer returns. is sneaky about their cancellation policy. even if your order is still processing, they won't cancel either. they don't care about sustain... Zobacz więcej

Oceniono na 5 z 5

The brand is unique and niche !!! Fabrics are top quality.. designs are classy ! I have loved all the work of the brand . Sizes have to be checked with the the chart or the website representat... Zobacz więcej


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

177 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,2

Wszystkie recenzje

(177)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42

Napisz recenzję
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Oceniono na 5 z 5

I absolutely LOVE Turnblack

I absolutely LOVE Turnblack. Their fabric is lovely, and all that I've bought from them has been very well made. I've never had clothing fit so well, and that I ordered this online without trying anything on is remarkable. Highly recommend this brand!

1 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

If you like black sustainable clothing, this brand is for you

I recently made my third purchase from Turn Black, and I have to say that I've had a great experience so far. I'm 5'2, so I've ask them for an alteration each time, and every item has come back perfectly tailored/altered. In India, at least, they are among the very few sustainable brands that alter/tailor clothes according to your specs without charge, use a mix of interesting textiles, and are more or less affordable. I will purchase again and I hope the good experience will continue.

10 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

I've ordered three pieces from…

I've ordered three pieces from TurnBlack and I'm in love with their clothes. The quality is excellent; the feel and the fall of the fabric is flattering and customer service was a pleasure to deal with.

22 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great brand and value for money (if you love black especially)

I came across Turnblack back in 2021 and have since purchased two dresses, one pant and one skirt and you cant even believe curtains.

Not only the products have stood the test of times and remained black as they first came to me, they have also been my staples for any day to day to special occasions I do.

If you ever were a black is my staple colour person, you would know black fades, it becomes grey, but not these.

Also on a side note, I lost a belt for one of my wrap dresses and turnblack was happy to replace it for me free of charge. So they have good customer service also.

14 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

such a scam

If I could rate with zero star I would…
Unfortunately I didn’t read the reviews before my purchase
No informations about customs expenses
Zero respect about their customers
Hopefully no one else will be victim of their terrible service and experience
Such a scam
Just run away
They don’t have return policy which is terrible for a clothing brand
So I had to pay more than 100€ for the custom office

8 lipca 2024
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Hello Maria,

Regarding the customs charges, we clearly mention this on our website. As sellers, we have limited control over customs regulations, which vary by country. We always strive to provide the best solutions and customer service. Please rest assured, we are not a scam.

For more information, please review our return policy here: https://www.turnblack.in/shipping-return-international-order/

We hope you understand.

Oceniono na 5 z 5

Jolies robes noires !

Commande expédiée rapidement (une semaine) pour venir d’Inde avec les douanes etc.. c’est rapide, articles très bien emballés et paquet soigné, les robes sont de toute beauté d’un beau tissu et d’un beau noir , la qualité est au rendez-vous, je suis très satisfaite de mon achat.
Frais de douanes élevés cependant… réclamés par la société de transport très rapide elle aussi …

21 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

The best dress I have ever worn.

The quality of this dress in out of this world, Indian craftsmanship is really unparalleled.
They shipped in a week to Belgium. Of course customs was expensive - But it is to be expected when you order from abroad.
I would definitely order from them again!

17 maja 2024
Opinia niezależna
Oceniono na 3 z 5

I love the dress and top I ordered but…

I love the dress and top I ordered but 2 weeks after delivery I have now received a bill from Fedex of £50.64 so it has turned out to be a costly mistake. Note to self find out first where goods are being shipped from

10 lutego 2024
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Hello ,

I'm sorry to hear that you are being asked to pay import duty. Import duty is a tax imposed on goods imported into a country from another country. The amount of import duty charged depends on the value of the goods, the country of origin, and the type of goods.

If you have any questions or concerns about import duty, I recommend reaching out to the customs office or agency in your country for more information. They will be able to provide you with specific details about the import duty and how it is calculated.

As sellers, we are helpless when it comes to customs as it varies from country to country.

Oceniono na 5 z 5

I bought several items from TurnBlack

I bought several items from TurnBlack. They are perfect. I wanted to wait a bit to write my review because I wanted to see if they would last in time and they are absolutely marvellous. I am delighted.
I will definitely order again, thank you team Team black.

22 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Don’t fall for these scammers!

This is the most terrible, horrible, disgusting scammer ever.

Bought a dress for € 225,- (in their sale section!), had to pay € 105,- for customs.
I refused and ordered DHL te return the package, even before it reached me. Informed Turn Black ‘customer service’ about it by mail. They forced me to pay the customs fee or else they would let customs destroy the dress and no refund for me.
So I payed the customs fee and told them I would return the dress so they could refund my payment.
The answered that they do not accept the returned dress because it was on sale…

I now payed € 330,- for this dress.

I’m going to take action against them. This is just nothing more than theft.

13 stycznia 2024
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Hello Annemieke,

I'm sorry to hear that you are being asked to pay import duty. Import duty is a tax imposed on goods imported into a country from another country. The amount of import duty charged depends on the value of the goods, the country of origin, and the type of goods.

If you have any questions or concerns about import duty, I recommend reaching out to the customs office or agency in your country for more information. They will be able to provide you with specific details about the import duty and how it is calculated.

As sellers, we are helpless when it comes to customs as it varies from country to country.

Regarding import duties and customs, we have mentioned the relevant information on our website - https://www.turnblack.in/shipping-return-international-order/

Oceniono na 5 z 5

Calm and super efficient

The clothes are very well-tailored, well well-finished, and the shopping assistant made every effort to alter the fitting according to my exact measurements. All this was done in a relaxed, calm and efficient environment at the shop. The clothes were delivered to my address before time! Overall, this company can be trusted to deliver excellent quality every time. Will definitely shop with them again.

10 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Clothing of my dreams

My items arrived and immediately became my favourite clothes that I will have for a long time!

I appreciate the extra effort to send them all the way to NZ. They are the clothes of my dreams for many years so I’m sure I will be adding to my Turn Black collection.

The shirt made from scraps is a masterpiece - I love it and have had many compliments on it already. The craftsmanship and fabric quality are both beautiful. The option to have things made to my measurements is particularly nice as they fit so well, which I often have struggled with getting shirts that fit my shape. The service was really prompt and helpful too.

13 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

For clothes with elan & flair it's Turn…

For clothes with elan & flair it's Turn Black.
Their choice of cotton fabric, meticulous tailoring and the thoughtful sizing makes them a premium designer brand.
Wearing a Turn Black shirt set's you apart and one feels the ease and imaginative detailing carry the evening.
Attentive & caring Customer support makes the purchase a pleasure.
My good wishes to all in Turn Black

16 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Am glad that I found the brand turn…

Am glad that I found the brand turn black , the dress I bought from them is absolutely fantastic excellent material , fitting , flowy just beyond my expectation . Their customer support hear you so professionally and assist you too with so much professionalism kudos to all at turn black . Thank you for such beautiful dress you making me look like a doll .

11 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

I will buy from them over and over again with no doubt

The Turnblack company from India Is one of the best companies from overseas. The people in Customer Service are very experienced and polite. They were able to solve my issues regarding my clothing sizes, even though I made the mistake on the sizes. I will buy from them over and over again with no doubt

23 października 2023
Opinia niezależna
Oceniono na 3 z 5

Vêtement de bonne qualité mais

Vêtement de bonne qualité. Envoi rapide et soigné.
Par contre le site ne précise pas que des taxes de douanes viennent s’ajouter au prix. C’est en plus de transporteur DHL express qui demande le paiement. C’est moyen car du coup cela augmente encore le prix. Les frais de port son assez élevés, 15 euros.
Dommage car les articles sont vraiment bien . Du coup je ne pense pas renouveler l’expérience.

12 października 2023
Opinia niezależna
Oceniono na 1 z 5

TERRIBLE COMPANY

I purchased two pairs of pants that were on sale (I still paid over $120 each). Both were supposed to be 28" waist one came in at 26" and the other at 27". When I requested a return they told me that sale items are not eligible for return. However, this is not clearly stated anywhere along the checkout process. Their customer service is abysmal and they are disingenuous. I had to go to my bank and claim fraud, which my bank agreed on and returned my money. I would never order anything from this company again.

9 września 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you have experienced.

We understand your frustration with receiving items that did not meet the expected measurements. Please share a picture or video with us at info@turnblack.in, and one of our team members will assist you further.

We do clearly mention on our website that sale products are non-refundable. We always strive to provide the best customer service to our customers.

Oceniono na 5 z 5

Reliable & Longlasting

I have ordered several pieces from TurnBlack over the past years. Their quality is superb and designs are timeless and I'm so glad this is a brand I can trust to make clothes I'll be keeping for a long time. Thank you!

28 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

TurnBlack is my favourite clothing…

TurnBlack is my favourite clothing shop. I love the simplicity of everything being black, I love that they do custom fittings and I love the fabrics they use.

I have made multiple orders now and I’m never disappointed.

1 września 2023
Opinia niezależna

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