Products are great. I ordered the wedding size but they have excellent customer service. Very responsive - picked up the items and sent the alternative sizes very promptly. Archana was very helpful.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The company is led by a woman, that I like very much. She is designing clothes for women, which a from the best materials India has to offer and the craftmanship is outstanding. The service is so fr... Zobacz więcej
scam company. pays for bot engagement. doesn't offer returns. is sneaky about their cancellation policy. even if your order is still processing, they won't cancel either. they don't care about sustain... Zobacz więcej
The brand is unique and niche !!! Fabrics are top quality.. designs are classy ! I have loved all the work of the brand . Sizes have to be checked with the the chart or the website representat... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service
I had an issue with the size of the skirt I purchased and needed it to be exchanged for a smaller size. Archana from Turnblack helped me do this and I commend her patience because the pickup request had to be raised multiple times as the carrier companies created issues because of which the pickup couldn’t be done successfully. Anyway it took about 2 weeks to get the exchange done but I’m happy and thankful that the TB team was very supportive and friendly throughout.
Great experience!
Great experience, good quality, timeless styles. Alterations can be done according to personal measurements and free delivery home within Delhi. Wonderful service and the price looks fantastic ✨
Long-time customer, impressed again
I have been a customer of Turn Black from Australia for a few years. I initially ordered some pieces after seeing them in an Instagram ad. I ordered one piece to custom sizing and it fit great. The others also fit well but were not custom sized. They have been on high rotation in my wardrobe since I purchased them.
I recently had the opportunity to visit Delhi and I stopped by the Turn Black store while I was there. The store is beautiful, and the customer service was wonderful; Archana, the manager, was incredibly helpful finding sizes and suggesting pieces for myself and my partner.
I needed two pieces custom sized. One was a skirt which was made overnight and delivered to my hotel the next day. It fit beautifully per the measurements taken at the store. I am still waiting on the second piece (as anticipated) and will update the review at the time of receipt.
I am from Melbourne, where we wear a lot of black. Turn Black is a brand I genuinely trust and am consistently impressed by.
Great quality
Great quality, great finish and great material. I was a bit worried about the material when I received it, wondering if it would be too warm for the place where I live. However, I was comfortable a whole day in it as it's breathable, and I felt "at home" while in style. From what I have received so far, the material is definitely worth the price.
a truly Customer Delight Experience
Turnblack.... is too good to be true! The style, the quality—simply amazing. It’s just black, yet so chic, elegant, and timeless. And the icing in the cake is the customer experience they provide is truly mesmerizing. Archana !! thank you so much for your incredible help, flexibility, and for always going above and beyond. You’re simply 'wow'!"
Crooks and criminals
I bought 6 chairs. 3 had serious flaws. A carpenter pointed out the flaws, I sent a video of these flaws to Turn Black. I contacted them several times subsequently. Turn Black wasn't interested. Honestly, this is a gutter business. Stay away from them
Perfect black dress
My dress arrived today and it has surpassed my expectations.its beautiful and a perfect fit. I have followed the website for a long time and managed to get my favorite dress half price in the sale. I couldn't be happier. Also the customer service is prompt to rely and very helpful.thank you
THE QUALITY OH MY LORD THE QUALITY
THE QUALITY OH MY LORD THE QUALITY. Every piece I have from here gets constant compliments. And if you wait for a sale you can snap some exceptional deals! Also shipping is so so so fast. I've been on two different continent and ordered from them, still so fast.
Turn Black - beautiful clothing/ high quality
Was tempted by the beautiful advertisements on Insta/FB - and wanted to try if it lived up to these. And it does! Beautiful trousers in a really good fit and very pretty blouse. All in excellent quality. The items were sent quickly, so I had the clothes less than 10 days after ordering.
Will definitely order more from here.
The fact that the customs costs are high is not Turn Black's fault - this is pointed out on the website.
Lovely designs and very welll made and…
Lovely designs and very welll made and sized. The size chart is a little generous - I needed to return my order and size down compared to the size chart.
Not sure they are well set up for returns as it was a long drawn out process.
Archana kept me updated all the way but there was a significant wait for a store credit.
Brilliant job done by turn black
Brilliant job done by turn black. Personalised tailor fit clothes.
Exceptional inclusive silhouettes
Turnblack has an exceptional set of fits that are flattering on all body shapes and sizes! The all black range makes it super easy to choose from and focus more on design and silhouette. I got the Dahlia dress earlier and the Luna dress afterwards and also a kurta set for my partner and each of these have become our go-to choices for any dinner or a classy day out. Their fabrics are of very good quality and pure linen which is so hard to get by these days. They’re doing something very right with their business and I’m so here for it!
Love their design
I bought the POETIC BLACK LONG SLEEVE TOP and I love so much the quality of the cotton popeline. As an architect I love to wear black so Turn Black is my reference now :)
Loved the fit and the quality of the…
Loved the fit and the quality of the dress. Super flattering.
The staff were very helpful and attentive to details of the order.
Classy, yet economical
I've purchased three tote bags, the Quasar dress and the Zenith Coord. The material is incredible. Durable, sturdy, surprisingly comfortable despite the thickness of the cloth. I never miss the opportunity to buy stuff during their 40%/50% sale. They are also great with their customizations albeit it takes a while for the items to be shipped.
First order, won't be the last
This is my first order with Turnblack and they have been amazingly helpful since I ordered, and helped me get the right measurements for them. The Nuit d'Amour dress fits perfectly and is exactly the length I need, and the Black Dahlia dress is also incredible. Both dresses are so comfy, the fabric is soft and breathable and they're both so well made it's really raised the standards I expect from clothing stores. Shipping was also very quick - from ordering to receiving it took less about nine days.
One of my favourite brands!
I have over 15 pieces from TurnBlack. The first that I bought was the Dahlia dress which kept popping up on my Instagram. I fell in love with the brand from that moment and I have never looked back. I have bought multiple pants, tops and dresses and have had them all customised. They even called me to ask for additional measurements to make sure the pieces were perfect. There have only been two instances when the pieces didn't work for me, but I think I did my measurement wrong that time and I can't fault them for that. The customer service is very good. Many times the items arrive so quickly I wondered if they had the pieces already ready in my very unusual size (haha). they've also been super nice by giving me a tote bag with a large order. I like the products, I love their fabrics and style. I have recommended them to multiple people and most of the time people ask me where I got my clothes and I am thrilled to tell people about them. My items have always arrived well-packaged and crisp. All in all, I am happy to continue supporting this wonderful size-inclusive brand. I only wish you have more color options so I can have my favourite pieces in all colours!
The Ida dress is fantastic
The Ida dress is fantastic. A great fit...
We were able to speak directly with a team customer rep who was very considerate and thorough in our conversation. They made sure we got what we wanted.
Alterations were free. If you get something altered, make sure it's what you want. No returns on alterations.
The dress is light and pretty. Something that we've been seeking for a long time.
Everything Turn Black makes is elegant and minimal. We're buying many
more dresses. bless
Great products and services
I received my coat in time, I'm very happy with it and about to order news items and clothes, the quality and styles are all I was looking for, I'm struggling to choose between all the product as I would like to dress only with it !
Think twice & wisely before you order!
ATTENTION: the order will be shipped from India!
This is the address:
Flocker Arts Private Limited
GSTIN 07AACCF4422G1ZZ
116A - 4th floor Shahpur Jar Village
New Delhi 110049
India
This is not mentioned anywhere on their website but that means you have to pay additional customs fees as well!
The invoice also has additional terms and conditions that were not explicitly mentioned during the ordering process including non-refund of goods on international orders.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








