Hair Clay is a bit of a miracle treatment. Initially I purchased it in error, but I used it and it made a HUGE difference. My hair remains styled all day. It looks thicker and healthier and I am absol... Zobacz więcej
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I took advantage of a fantastic New Year's deal with bonus items (coupon stacked) and also earned a freebie! My 13 yr old son has tried other products and said they don't work as well and require more... Zobacz więcej
They may not have shipped all of the orders. Honestly, this feels like it could be a scam... -The tracking number didn't exit. -They responded instantly at first, then completely stopped replying... Zobacz więcej
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Ordered this on Nov 28th for a gift - emailed Dec 17 bc tracking stopped updating Dec 10th and never updated since. They responded by providing me the tracking number (which obviously I already had a... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Revolutionizing the hair-styling game. Tribal Chimp offers the best men's hair products in the market. Tribal Chimp's hair products are created to simplify hair styling. Be it thick or thin hair, long or short hair, we got you covered! Professional look instantly and right at home!
Dane kontaktowe
1401 Brickell Ave. Ste 330, 33131, Miami, Stany Zjednoczone
- +1 (628) 203-7065
- support@tribalchimp.com
- tribalchimp.com
3,3
Średnia
236 recenzji
Odpowiada na 86% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Fast deluvery
30 września 2025
Hair Clay is a bit of a miracle…
Hair Clay is a bit of a miracle treatment. Initially I purchased it in error, but I used it and it made a HUGE difference. My hair remains styled all day. It looks thicker and healthier and I am absolutely delighted with it. I will certainly continue to use it, although a little goes a long way
8 kwietnia 2026
Opinia niezależna
Prompt response
1 marca 2026
They “market” very well - but not a product that works for me
They “market” very well, but I am not impressed with the three products, that I purchased from Tribal Chimp.
The Tribal Chimp Hair Styling Powder “flies” around when shaken and is landing on my shoulders and face, more than I desire.
The Tribal Chimp Matte Paste is too “creamy” for my hair texture.
The Tribal Chimp Styling Clay is too “thick” for my hair texture.
I missed the 30-day return window, so I guess I am out of options.
17 lutego 2026
Opinia niezależna
Bought the styling powder and it’s just…
Bought the styling powder and it’s just rubbish. Doesn’t hold, makes your hair extremely dry . I just throw it in the bin after 2 applications . Delivery took some time
13 lutego 2026
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Mirko,
We are sorry to hear you are not satisfied with the product. Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great.
Please contact support@tribalchimp.com and I am sure they will solve this. We hope to hear from you soon!
Bought the hair styling powder and was…
Bought the hair styling powder and was really disappointed especially with the price tag. Did not hold my hair at all and didn’t sculpted it like the promotion video
12 lutego 2026
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Stefan,
We are sorry to hear you are not satisfied with the product. Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great. Please contact support@tribalchimp.com and I am sure they will solve this. We hope to hear from you soon!
I took advantage of a fantastic New…
I took advantage of a fantastic New Year's deal with bonus items (coupon stacked) and also earned a freebie! My 13 yr old son has tried other products and said they don't work as well and require more. The bundle already came with a comb so I simply asked if I could substitute any other item (don't need 2). They replied immediately and granted my request even though original order had already shipped. They sent an item separately (additional S&H). I am so impressed!!
12 lutego 2026
Opinia niezależna
Disappointed with the very small tube of product for the price.
I bought one tube of hair powder - with p&p added, it cost over £14. I was disappointed how small the product was for this price and I won't be buying it again.
3 lutego 2026
Odpowiedź od Tribal Chimp
Hi there, Thank you so much for your feedback!
The container is intentionally small but concentrated, typically lasting around 1 month with regular use. Its micro-powder texture was developed to stay weightless and clean, giving effortless hold and volume without residue. We also want to gently point out that both the size and weight are clearly mentioned on our product page and printed directly on the container to help set accurate expectations.
Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great.
Please contact support@tribalchimp.com and I am sure they will solve this. We hope to hear from you soon!
Pure scam
Pure scam. Product never arrived. They will tell you some stuff about restock and discount but they will charge your card again. Advise those who ordered to check your credit card statement. Pure scam company.
1 lutego 2026
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Kieran. Sorry the delivery took longer than expected. Our records show the order was successfully delivered on February 2, and a partial refund of 50% was already issued for the delay.
Please confirm if you received the item. If not, we are happy to open a case with the carrier and request proof of delivery to assist further.
We also want to address the confusion regarding a refund and a new charge. As previously explained and supported with evidence, no new charge was issued. What you are seeing is related to the refund processing, which can sometimes appear confusing depending on the bank.
Thank you for reaching out.
Tribal Chimp AWESOME
Tribal Chimp is an awesome company to do business with and they stand behind their products 100%. The customer service i received was 5 Star .
14 stycznia 2026
Opinia niezależna
Good company - great products
Loved this product. I was worried when purchasing because it was an instagram ad, but it arrived promptly and performed just as amazing as the ads. I have ordered a few times since and frequently recommend their products to clients. Everyone is happy with them - as am I!
30 września 2025
Brilliant team.
Brilliant product, I got the hair dust stuff and works well. They also have a brilliant team, I had entered the wrong address for delivery, I sent an email about my issue and they fixed it within hours. Brilliant company, thankyou.
24 stycznia 2026
Opinia niezależna
Order never arrived!
I ordered this product on 27th November as a Christmas gift, it has never arrived! I have sent many emails to which I was told they were overwhelmed with Black Friday but the order was on its way. On 2nd January 2026 I chased again and was told that the order was missing and that it would be reordered, to date I have never received the re-order. Communication is poor, I have asked for a refund which is never acknowledged. DO NOT order from this company.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Ruth. We are very sorry to read about your experience and for the frustration this has caused, especially given this was meant to be a Christmas gift. We understand how disappointing this situation is.
Our support team has already reached out to you directly to address this and work toward a resolution. Please check your email, including spam or promotions folders, and reply when you have a moment so we can assist you as quickly as possible.
We appreciate the opportunity to regain your confidence and make this right.
Mom of two obsessed boys
Placed my second order because both of my boys LOVED it! One of the bottles came in damaged no fault of Tribal Chimp but they replaced very quickly for me! Would definitely give more than 5 stars if that was an option!
30 grudnia 2025
Opinia niezależna
Tracking Number Not Found and No Reshipment Update
They may not have shipped all of the orders. Honestly, this feels like it could be a scam...
-The tracking number didn't exit.
-They responded instantly at first, then completely stopped replying.
-They claimed they’d resend right away, but there’s been no update at all.
Besides, several reviewers say they never got their item — it seems more like it was never shipped than lost in transit.
16 stycznia 2026
Opinia niezależna
Odpowiedź od Tribal Chimp
Thank you for sharing your experience, and I’m really sorry for the frustration this caused. We apologize for the delayed follow up and for the lack of updates along the way. We completely understand how concerning it is when tracking does not show activity and communication feels inconsistent. That is not the experience we want anyone to have.
The good news is that we have now sent fresh updates by email, including the latest shipment information. Please check your inbox and spam folder just in case. If you do not see it, we are more than happy to resend it right away.
We appreciate you bringing this to our attention, and we are truly sorry for the inconvenience and the worry this situation created. We hope the resolution and next steps help restore your confidence and that your experience improves from here.
Thank you for your patience and for giving us the chance to make this right.
NO PRODUCT ARRIVED
Placed an order mid December, have taken money and no further updates received or response to my multiple emails. And no, nothing in spam folder.
Now almost a month later and still no product.
18 grudnia 2025
Opinia niezależna
Odpowiedź od Tribal Chimp
Thank you for your feedback, and I’m sorry to hear about your experience.
According to the carrier, your order is marked as delivered by iMile. I understand how frustrating it can be when things take longer than expected, and I apologize for the inconvenience this has caused.
Please check your email, as our support team will be reaching out to you directly to make sure this is resolved in a way that is satisfactory for you. We want to ensure you’re taken care of and appreciate the opportunity to make this right. Thank you for bringing this to our attention.
Company never replies and order never arrives - what conclusion do you draw?!
Ordered in early December in hope would receive for Christmas. Nothing arrived and no acknowledgement of emails/chat to find out what's happening with my order. They don't reply - can only conclude it's a scam company.
13 grudnia 2025
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Zoe.
We’re really sorry for the frustration this caused, especially given the timing around the holidays. During the peak season, we unfortunately had some oversights, and we understand how upsetting the lack of response felt.
We did send two updates regarding your order, including the shipping confirmation, but we recognize that this experience did not meet expectations. Thank you for your patience and for giving us the chance to address this.
Placed order on 12th Dec
Placed order on 12th Dec, at the point of sale it was advising 7-10 days for delivery. Almost a month later still no order, hasn't even been shipped as they have run out of stock. Nothing at the time to tell me it was out of stock. Zero communication to tell me this, I have had to chase twice. The first time on 26th Dec they advised stock was back in and my order was moving, chased again today and told items are still out of stock. In the meantime I was still receiving marketing emails to tell me I could get the product by Christmas if I paid for expedited delivery. Will not be using again
12 grudnia 2025
Opinia niezależna
Odpowiedź od Tribal Chimp
Thank you for taking the time to share your experience. I’m very sorry for the frustration this has caused. You’re right to expect clearer communication, and I apologize that we did not keep you properly informed about the stock situation. While your order was placed with standard shipping and not expedited delivery, I completely understand the frustration. That is on us, and there’s no excuse for the lack of proactive updates. Good news is the package was finally delivered.
Please check your email, as our support team has reached out to you directly to address this and offer a gesture of goodwill. We really appreciate you bringing this to our attention, and while I understand your disappointment, we would still like the opportunity to make this right. Thank you again for your feedback.
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