I took advantage of a fantastic New Year's deal with bonus items (coupon stacked) and also earned a freebie! My 13 yr old son has tried other products and said they don't work as well and require more... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They may not have shipped all of the orders. Honestly, this feels like it could be a scam... -The tracking number didn't exit. -They responded instantly at first, then completely stopped replying... Zobacz więcej
Reakcja na opinię
I am a professional hairstylist with 30 years in the industry. The powder is good as it washes out better than competitors brand. Hold is good as well. Retail sizes are very small however.... Zobacz więcej
Firstly, the entire shipment didn’t arrive, so not a great start. The product itself is an off the shelf Chinese made item that countless companies market, claiming it a ‘premium product’. It is fa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Revolutionizing the hair-styling game. Tribal Chimp offers the best men's hair products in the market. Tribal Chimp's hair products are created to simplify hair styling. Be it thick or thin hair, long or short hair, we got you covered! Professional look instantly and right at home!
Dane kontaktowe
1401 Brickell Ave. Ste 330, 33131, Miami, Stany Zjednoczone
- +1 (628) 203-7065
- support@tribalchimp.com
- tribalchimp.com
3,3
Średnia
240 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
First Class Customer Service
Great customer service and a great product. highly recommended.
2 grudnia 2025
Opinia niezależna
I ordered hair products for my grandson…
I ordered hair products for my grandson on 18th November despite numerous complaints to the customer service team I still have not received the item it is now 1st December not happy at all
18 listopada 2025
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Ann. Thanks for sharing your experience and I am very sorry for the delay. I checked your order and it is still in transit. It will be delivered by the local carrier Hermes. I know waiting this long is frustrating, especially when the order is a gift, and I apologize for the inconvenience. Our team is monitoring the tracking and we will make sure it reaches you. If you reach out to customer service, we will gladly help and make this right for you. Thank you for your patience.
No product
Ordered on 14th November, and nothing. Still says ‘being processed’. Need to know if it’s going to arrive or whether I need to make
Alternative arrangements for Xmas.
30 listopada 2025
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Lyndsey. Thanks for sharing your feedback, and I’m really sorry for the delay. The carrier shows your order was delivered on 01 December 2025 by Hermes. When you have a moment, could you confirm it arrived safely?
We had noted the extended delivery time due to shipping from the US, but I completely understand how frustrating the wait can be. If you reach out to our customer service team, we’d be happy to make this right for you. Thank you for giving us the chance to fix things.
Taking TWO WEEKS to get an order???
Product good. It’s been 10 days since I ordered and they’re saying it’ll be another 3 before it gets here. And shipping WASN’T free:/ They are located 4 states from me. I literally could have driven there and back in that amount of time. Ridiculous! Use UPS or FedEx, not Pony Express (DHL).
28 listopada 2025
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Mark, I’m sorry for the delay you experienced. Peak season can slow carriers down, and DHL sometimes shows limited tracking while the package is in transit. I understand how frustrating that feels.
We do have faster options like FedEx available, and I’ll make sure our shipping details are clearer moving forward.
I’m a licensed cosmetologist since…
I’m a licensed cosmetologist since 1998! And I came across this video a year or so ago of a barber using the texture powder and I immediately thought of my 2 sons now 20 and 17! They absolutely love it! So I decided to tell a lot of my clients that have that same style and they all bought it and are still using it!!! Awesome product! HIGHLY RECOMMEND!!!
22 marca 2025
Opinia niezależna
Adds body
Adds body, but leaves a “gooey” feeling that lasts till the next shampoo.
1 października 2025
Odpowiedź od Tribal Chimp
Hi Mary,
We are sorry to hear you are not satisfied with the product. Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great. Please contact support@tribalchimp.com and I am sure they will solve this. We hope to hear from you soon!
It works as described and expected
It works as described and expected. I am happy with the purchase.
2 października 2025
Odpowiedź od Tribal Chimp
UPDATE:
Your order is marked as Delivered. We’re sorry it took longer than expected, peak season and weather conditions have impacted delivery times across the country.
Thank you for your patience!
-----
Hi Mary. Thank you for your feedback.
Your package is still in transit, please check the tracking information provided in your shipping confirmation email for the most up-to-date status. Delivery times are currently being affected by peak season delays, but your order is on its way. For more detailed updates, feel free to reach out to us directly at support@tribalchimp.com
I had placed an order with Tribal Chimp…
I had placed an order with Tribal Chimp and inadvertently ordered twice. As there was no way to undo my error thought well I will email the company and explain what I had done and hope for the best. The very next morning I checked my email and there was one from Tribal Chimp that they would refund me for the double order. They were very gracious and most importantly they were professional. I will never have a problem ordering from Tribal Chimp. This was true Customer Service. K. Colwill
12 października 2025
Opinia niezależna
Odpowiedź od Tribal Chimp
Hi Kathy.
Thank you so much for your kind words! We’re glad we could quickly resolve your order issue and that you had a great experience with our team. We really appreciate your support and trust in Tribal Chimp.
Received and about to give to my…
Received and about to give to my grandson for his new haircut
30 września 2025
We are a repeat customer & decided to…
We are a repeat customer & decided to try a new product. The jar was sealed (uncut - defective) shut. Thry quickly mailed a replacement & my son loves the matte paste!
1 października 2025
We just received the product last week
We just received the product last week. I love the way, especially it works on my hair and I’m a female. It gives me so much more volume. And my kids absolutely love it. No effort at all to style your hair. I would highly recommend this product.
1 października 2025
Interesting product
Interesting product, it actually works great! Maybe should offer the powder in black.
1 października 2025
Good quality and good service
Good quality and good service.
I had a problem with my order's delivery, and I was able to contact support service via email fast and get help needed.
1 października 2025
Great hair paste and sea salt spray
Great hair paste and sea salt spray. Beard oil does not smell great but fades quickly.
30 września 2025
Communication would be great.
Placed an order September 13th. Shipping said could be up to 10 business days. September 30th I finally emailed them asking when I could expect the package to ship. Rec'd follow up email that said the products I ordered were out of stock and they would ship as soon as it was in stock. It shipped that day, an hour after I got the email. Finally rec'd my order on Oct 7th. First issue I've ever had with this company.
30 września 2025
Odpowiedź od Tribal Chimp
Hi Dea.
We’re really sorry for the delay and completely understand how frustrating it must have been to wait that long. One of the items in your order was out of stock, and while we offered replacements or partial shipments, it looks like some of our emails didn’t get through, our apologies for that.
We’re glad your order finally arrived, and we’d like to make it right. Please drop a message to support@tribalchimp.com so our team can offer compensation for the inconvenience.
Best ever hair powder!
Best hair powder for men with fine hair, bought for my bf vs others and this one beats every other comparable product.
29 września 2025
Shipping took over a month
I ordered multiple products on Sept. 9, and the products have not come in. It has been over 30 days to ship.
30 września 2025
Odpowiedź od Tribal Chimp
Hi Isaiah.
We’re really sorry for the delay and completely understand how frustrating it must have been to wait that long. One of the items in your order was out of stock, and while we offered replacements or partial shipments, it looks like some of our emails didn’t get through, our apologies for that.
We’re glad your order finally arrived, and we’d like to make it right. Please drop a message to support@tribalchimp.com so our team can offer compensation for the inconvenience.
Odpowiedź od Tribal Chimp
Hi Kevin.
We are sorry to hear you are not satisfied with the product. Remember that our products are Satisfaction Guaranteed and we have the perfect team to turn this into something great. Please contact support@tribalchimp.com and I am sure they will solve this. We hope to hear from you soon!
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