Traveler's Joy Recenzje 

588
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We went to the Travellers Joy for a family meal. We all had a lovely evening. Helpful friendly staff, lovely food very well priced. We will be returning.

Oceniono na 3 z 5

The service ended up being confusing for our guests. Only a single person used it. Since it serves as a "middle man' without providing any real benefit other than a wedding website, most people ignore... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Food is great value for money and the staff are very attentive, nothing is ever too much for them, the atmosphere is cute and it’s always so cosy in there! Definitely recommend

Oceniono na 5 z 5

An easy to use and efficient platform for our Hawaii honeymoon registry! Really enjoyed receiving emails when an item was gifted, and the transaction from registry to bank account was flawless. We wer... Zobacz więcej

Informacje dotyczące firmy

  1. Obsługa ślubów
  2. Stowarzyszenie lub organizacja

Informacje przekazane przez różne źródła zewnętrzne

We're a small group of folks that started Traveler's Joy on a stoop in Brooklyn, NY in 2004. However, it all really started in 2003 with the serendipitous meeting of our founders at the first overnight hut of the Milford Track in New Zealand. Taking the company from a muddy hike on the South Island to the world's most popular honeymoon registry in a few short years required a lot of work. Luckily we have the best team in the world! Traveler's Joy continues to grow into a new decade and we're all very excited at what the future will bring. If you have any questions, suggestions, comments, or quotes (or just want to say "Hi!"), always feel free to contact us! You are the lifeblood of our business and the keeper of our hearts.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

588 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(588)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We used Traveler's Joy to go to Greece…

We used Traveler's Joy to go to Greece and Germany. Our friends and loved ones really loved the idea of gifting us experiences, and many people used it as an alternative to just giving us cash. It was awesome, we got way more than we asked for!

24 lipca 2019
Opinia niezależna
Oceniono na 4 z 5

Very happy with the service, a little pricey

The setup of our page was easy and quick. They have a ton of examples that make it even easier to write a honeymoon fund request to friends and family. I felt like commission off of each donate was a little high which is why I did not leave 5 stars.

27 kwietnia 2019
Opinia niezależna
Logo Traveler's Joy

Odpowiedź od Traveler's Joy

Dear Traveler's Joy Couple: Thank you so much for your feedback. We are always working on finding ways to lower our fee. Unfortunately the credit card fees we have to pay is much higher than the big companies (Amazon, Zola, etc.). That being said, we appreciate your business and supporting a small business that pays its people a living wage and provides top notch customer service.

Congratulations on your marriage!

Best Regards,
Brandon Warner
CEO & Co-founder
Traveler's Joy

Oceniono na 5 z 5

Great service; please provide more accurate suggestions

This was a really lovely service and I would definitely recommend it. The only criticism I would offer is to create more realistic gift options with more accurate prices. We were surprised when we went on our trip, and the price estimates shared by travelersjoy were nowhere near close the actual prices of the activities in Maui.

25 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

We had a great experience with Traveler's Joy!

We had a great experience with Traveler's Joy! When my husband and I were looking for a honeymoon registry, we wanted a company that would be simple to work with, and allow us to plan our own trip. We didn't want an all-inclusive resort or pre-packaged tour. Traveler's Joy allowed us to put experiences and aspects of the trip for friends and family to fund, but did not lock us into any specifics. Since our honeymoon to France is 7 months after our wedding, we had people contributing money well after our wedding date. Traveler's Joy made it very easy to get our funds - we selected to have a check mailed to us and it arrived right on time.

24 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Easy to use

Easy to use. You can customize your honeymoon page and registry theme. We are very happy that we choose Traveler's Joy

18 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

They made it super easy..

They made it super easy... we were already pretty set in terms of things needed for the house, but we didn't have enough money to go on the honeymoon we wanted... travelers joy made that possible.

18 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

Hidden Fees

At no point in the checkout process did it show or mention a service fee. I know, because I was looking for it. I figured there'd probably be a fee and I'd just send money via Venmo which doesn't have any fees. However, after putting in all my information and making it to the confirmation page, there still wasn't any indication that there would be a fee. Only after submitting did I land on a page saying your company charged me $6.83 for the Convenience of using your service. I'm not sure if you have any lawyers working at your company or a legal team, but I'm fairly certain what you are doing is not only immoral, but illegal. You need to clearly showcase the fees you are going to charge, BEFORE the transaction takes place, not after. $7 isn't a ton of money, but it's the principal of the thing that's frustrating. It;s not enough to say on your frequently asked question page that there will be a fee. It's not enough to put in tiny letters during the purchase process that there might be a fee. You need to actually show what is going to be charged on the credit card before that purchase goes through. You can't show X amount is going to be charged and then charge Y amount. That's wrong and borderline illegal. If you were serious about being upfront you would do what ever single other company in the US does and showcase the fee BEFORE purchase.

6 kwietnia 2019
Opinia niezależna
Logo Traveler's Joy

Odpowiedź od Traveler's Joy

Hi Noah,

Thanks for reaching out to us. Our fee is ALWAYS presented to the purchaser before their credit card is charged. Our development team has spent their weekend trying to replicate your issue below but was unable to. Our customer service team has been in contact with you so we look forward to working with you to change your experience with Traveler's Joy.

I'm sorry you were not aware of the service fee! There is a small service fee on gifts sent/received via credit card. For guests this amount is typically 2.95% + $0.99. Gifts given via cash or check are 100% FREE to give.

We try to keep this cost as low as possible and really try to make the fee clear and noticeable at checkout before the transaction is submitted AND in our Common Questions Section (please see the links below):

http://www.travelersjoy.com/about/faq.php#cost
http://www.travelersjoy.com/about/faq.php#why_fee
http://www.travelersjoy.com/about/faq.php?tpl=terms

Please note we wish we didn't need to have a fee at all. Unfortunately, credit card companies continue to keep fees high for small businesses like Traveler's Joy and it is only the largest companies like Amazon and Walmart that receive lower rates. It would be impossible for Traveler's Joy to accept credit cards, remain ad-free, have 24/7 customer service, pay its people a living wage, and allow our couples to make free redemptions if it did not have a small fee.

Our development team always invites feedback, so if you have any ideas about where this information would be better listed to make it more clear, please let us know via our customer service team or to me at [brandon][at][travelersjoy][dot][com].

Best Regards,
Brandon Warner
CEO & Co-founder

Oceniono na 5 z 5

Perfect Honeymoon Fund Site!

Made our honeymoon fund seamless and unique! All our guests loved using this website because it made their gift more personal and special. Thank you!

23 stycznia 2019
Opinia niezależna
Oceniono na 4 z 5

Good Experience

Good experience with the company. Only issue was that we are Canadian and I didn't realize at first that all of our guests would be charged in USD. Other than that it was super easy to use and I would recommend to my friends

6 stycznia 2019
Opinia niezależna
Oceniono na 5 z 5

We didn't want things for our wedding

We didn't want things for our wedding, we wanted experiences.
Traveler's Joy has given us exactly that. We are preparing to embark on our honeymoon trip to the Caribbean, and could not be more excited! It has been so fun seeing what "experiences" our friends have gifted us with, and we can't wait to send them pictures of us enjoying it as a thank you!

13 grudnia 2018
Opinia niezależna
Oceniono na 5 z 5

Honeymoon Registry SUCCESS

An easy to use and efficient platform for our Hawaii honeymoon registry! Really enjoyed receiving emails when an item was gifted, and the transaction from registry to bank account was flawless. We were able to receive gifted funds while on our honeymoon! Set up was easy and fun, thanks to the pre-selected activities. Easy to add own descriptions and images as well. Thanks for helping us make great memories on our honeymoon!

7 grudnia 2018
Opinia niezależna
Oceniono na 5 z 5

Easy to use platform

Easy to use platform, clear fees and the customer service was perfect. Would recommend to anybody looking for a honeymoon registry and advise to withdraw via PayPal so the banks don't cause any problems.

29 listopada 2018
Opinia niezależna

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