Translink Recenzje 

Most unreliable service, train over an hour late without explanation, announcement or apology. At departing station (Coleraine) we were told it was "running late for some reason"!
Totally unprofessional and no idea about customer service.

Got 12.15from Bangor west bit of delay and with 3youths got back on train when it got to Lanyon place longer delay 3 or 4 staff got on an it took a bit of time to remove them as I was going to work an mist my train to balmoral witch ment I was 15mins late for work there was no message given to inform passengers could really do with with more staff on train to help the other staff

Standing waiting 11e bus, 50mins, 2 buses went up crumlin road Belfast,then 1 bus finally came down,but not in service ,it's like this all the time, there needs to punishments for this sort of thing, standing freezing waiting on that are very rarely on time,and yet nothing gets done. Some inspectors need sacking they have no clue, chop n change services all the time for almost no reason, the they clear off, out of the way, absolutely rubbish service. And I never complain,but this is the last straw.

Broken links and impossible to follow the logic of booking on this site, I have to use it occasionally for work and still missed a date change when asking for an earlier train. When I tried to use the ‘make change’ on my flexible ticket absolutely none of the links work. Horrendous user experience!

Translink may have a big new station but the conductor was very very rude and unhelpfull. Arrived at the train at exact time and the conductor wouldn't let us on and was very rude. Even the trains in busy london will generally hold and let you on. If she had even said sorry i can't let you on but no just said get the next one. I have never complaned about thei late trains and cancellations but if this is how they conduct themselves they will go downhill fast. Need to teach there staff some people skills. And yes i know that was the leaving time but the company has simply lost its soul and humanity. So much for Irish kindness and hospitality

Was going to the Red Bull Soap Box race earlier and your G1 service was an absolute disaster.

Tried waiting on a Glider to arrive and there were two in a row absolutely full to the brim with people. I understand that services can be busy during this time of year, but this is just ridiculous.

Not only that, but your services on a Sunday are absolutely quite atrocious. 16 minutes just to wait on another bus to arrive? Absolute joke.

It’s funny how you encourage people to use public transport, yet you expect us to wait 10-20 mins for a bus. If I had a drivers license and a car, I would much rather just drive.

Hello, I came for Magherafelt 212 and it was lovely (btw I have taken it for a long time, approximately 3 years. 5/5*) but today I was getting a bus from Belfast to Newcastle at 12:10 (12/05/26) and the bus driver shouted at my friend. My friend is from Belfast and thought that that’s how it worked to go somewhere because the gliders are pay as you go on.
After that me and him walked on the bus and while waiting he shouted “here boys do you have grass on the bus” which I replied saying “no” and to that he said “are you sure cause since you came in so did the smell”, to that I replied “if you want you can check me, I don’t mind”. In his defence I could smell it to, and it was at the back of the bus, however he had no right to say that to me, but due to what happened my friend I was not happy that he had straight away accused me of doing drugs. He is not a nice bus driver and maybe he was having a bad day, but you don’t talk to someone like that.

Paul who drives the number 106 to Crumlin NI is genuinely the nicest driver. Always has a chat and smile everytime I get on - very patient as well for the older customer, thanks Paul.
From Frieda

Very helpful train dispatcher Caitlin helped retrieve a bag left on train. Alm staff we dealt with polite and helpful

If translink was a private company it would fall on its own 2 feet. Remember every ghost bus is paid for by your tax money

6a going from city centre to Forestside has been late all week. I get it on the Cregagh Road, meant to come at about 8.48am, hasn't showed up, then guess what 2 buses have been coming together at 9 am. Never on time absolutely useless.

Unusable website that changed selected seat without warning. When phoned to request to change seat, it was all too difficult for them to be able to rectify.

Has to be the worse public transport. Never on time, always a bs excuse any how they meet 95% + of times (funny I must be in every late bus then)
Disgusting service. Go back to Canada and leave local transport to locals

Have not traveled on translink for 20 years and a had a lovely experience. Bus arrived promptly, bitter cold morning and bus was warm and pleasant. On arriving in Belfast great to see the new terminal equipped with Starbucks, M&S food and Pret. A far cry from my journeys when I commuted to Queens.

First of all I would like to know do Translink officials actually read these reviews or care about the service that’s being provided?..My main problem with Translink is the summer season when I am travelling quite a lot from Portadown to Larne. I dread it coming round to that time again.The teenagers travelling to and from these concerts really have no regard for other passengers.Shouting,alcohol brought on board(regular occurrence)Swearing and dreadful language.Conductors ignore it .WHY DO I HAVE TO PUT UP WITH THIS ?when all I want is a peaceful journey!!!IS THIS TOO MUCH TO ASK FOR TRANSLINK.PLEASE PLEASE DO SOMETHING ABOUT IT.

1. Over 150 train passengers were left stranded at Antrim station due to train cancellations on the Derry-Belfast line on Friday 20th March. Translink staff closed the station to the public (while staff remained inside) and passengers had to wait over 2 hours for replacement buses without any access to toilet facilities. A passenger only recently discharged from hospital who was desperate for the toilet and did not want to have to go in public asked a member of Translink staff if they could help in any way, the staff member refused access to Translink facilities and told him: ‘This is not my problem, it’s your problem.’

2. How is it that all those waiting in a bus station for alternative transport to Belfast yesterday had to wait 2 hours for private coaches to come when we could all see dozens of buses parked up only yards away and others arriving empty and parking up? What is the issue at Translink that no driver was willing or able to help the scores of people waiting and take a couple of those buses, fill them with passengers and head off to Belfast?

3. While we were waiting for over 2 hours for transport to come, how come not one member of Translink staff at Antrim station could be bothered to come out and keep people informed of what was happening or help in any way to organise the free-for-all that ensued every time the 218 arrived or one of the private coaches appeared? We could see them inside looking out: what were they doing?

I use the 300 service between the international airport at Aldergrove and the city centre. On two recent occasion the bus has broken down and had to stop on the hard shoulder of the motorway for u to wait for a replacement. All of this fleet of buses used are old, most of the power outlets don’t work and this morning the bus had no information screen and no heating. Overall a poor service.

Buses are rarely on time. Today alone, two buses simply didn’t arrive, which made me late for work. Quite often the bus will just disappear from the information screen at the bus stop for no apparent reason, leaving passengers waiting with no explanation.
Meanwhile, fares seem to increase every year, yet the service quality doesn’t improve. With drivers demanding higher wages and passengers paying more, you would expect a reliable service — but that is not what we’re getting.

This is the only Transport system in Belfast, and the reason why it's useless, with no competition in NI.
Buses appear in three or just don't bother turning up, let's face it when there's no competition,why bother with a timetable that doesn't work???

St Patrick Day,bus services will be shambles, the Taxi Service here is also bad... overpriced,slow and never one around when you need one.
So your stuck with useless TransLink....again..

They have double charged me 3 times this year. Once because the bus machine took payment once, said error and yet charged me and bus driver said "sorry I need a ticket" next time I used the app and it said "error you will not be charged" yet I was. Complained and showed the driver and once again was told "don't use the app then! We only take tickets."
Kindly Feck off you rude robbers give me my £40 pound back