Great customer service - managed to mess up my order for a McAlpine trapped gully x3. Emailed TradeHutDirect each time & they replied soon after to cancel & refund the order before it left their depo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service from Trade Hut Direct from start to finish. I originally came across the company through B&Q, but decided to order directly from Trade Hut Direct as I urgently needed a bathroo... Zobacz więcej
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An amazing range of products at sensible prices with free delivery. Easy to use website with friendly and helpful customer service from a real person. Now my first choice for tools and various technic... Zobacz więcej
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The insect stick works however it slightly damaged in delivery so the box was stuck on the stick. It is very difficult to remove the cardboard box from the insect stick Trade Hut Direct contacted me... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Trade Hut Direct is much wider, much higher and much deeper than meets the eye. We began in the e-commerce world 15 years ago heavily involved in the tool, retail and tech sectors. Specialising in online shopping and marketplace optimisation we strive to give you a rich online journey as you browse our extensive range of products. We are proud to work alongside some of the biggest forward thinking brands as we look to offer the latest products as soon as they are released.
Dane kontaktowe
Zjednoczone Królestwo
- tradehutdirect.com
4,8
Doskonała
121 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Good service arrived on time
23 września 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Excellent customer service and care
Excellent customer service and care, love marketplace @Tesco
9 września 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Will be using again
Will be using again. Ordered item in on-line grocery shop and it arrived next day. Good tracking info, well packed. Love Marketplace @ Tesco
5 września 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
I was a bit suprised at the delivery…
I was a bit suprised at the delivery time ,other than that all was good
27 sierpnia 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
What I wanted and what I ordered…
What I wanted and what I ordered arrived quickly and did the job. Well recommended.
19 sierpnia 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Quick delivery and a friendly response…
Quick delivery and a friendly response but unfortunately one advertised item was not available
14 sierpnia 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Excellent service.
6 sierpnia 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
A company you can rely on when things go wrong.
Excellent service and willingness to assist from Jamie, when I made an ordering mistake. He couldn't have been more helpful. Will be my first point of call in future.
30 lipca 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your kind words and for sharing your experience! I'm thrilled to hear that I could assist you with your order. It's great to know that we could turn things around and that you're happy with our service.
We look forward to being your first point of call in the future, and if you ever need anything else, don't hesitate to reach out.
Thanks again for choosing us!
Best regards,
Jamie
Restored my faith in Customer Services
An amazing range of products at sensible prices with free delivery. Easy to use website with friendly and helpful customer service from a real person. Now my first choice for tools and various technical bits and pieces. Thanks TradeHutDirect.
8 lipca 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Extremely good service from Trade Hut…
Extremely good service from Trade Hut Direct: cheaper than B&Q, free shipping, and delivered within 3 days of the order. Many thanks.
27 czerwca 2024
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
Odpowiedź od Trade Hut Direct
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Happy shopping!
My earlier 1 star was given in error
My earlier 1 star was given in error, apologies for my mistake
22 maja 2024
Opinia niezależna
Odpowiedź od Trade Hut Direct
We’re so happy to hear from you! Thank you for your valuable feedback.
Odpowiedź od Trade Hut Direct
We love hearing from you! Thank you for leaving feedback for us.
Odpowiedź od Trade Hut Direct
We love hearing from you! Thank you for leaving feedback for us.
Please let us know if there’s anything more we can do for you.
Amazing communication and support
We mistakenly ordered the wrong part for our service and Trade Hut went above and beyond to support us with ordering the correct item. The communication with Chris was amazing and I could not of asked for more. Would defiantly use again
30 kwietnia 2024
Opinia niezależna
Odpowiedź od Trade Hut Direct
Thank you for reaching out and providing us with valuable feedback.
We're here if you need anything else.
Odpowiedź od Trade Hut Direct
We love hearing from you! Thank you for leaving feedback for us.
Easy and quickish
10 kwietnia 2024
Odpowiedź od Trade Hut Direct
We appreciate you sending us your feedback.
Superb communication and quickly…
Superb communication and quickly dispatched. I highly recommend.
9 kwietnia 2024
Odpowiedź od Trade Hut Direct
We love hearing from you! Thank you for leaving feedback for us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.