I've had my S7 Tracker for approx 18 months when I encountered an issue with the tracking app. Tracker support, via emails and a phone call were able to sort this out, leaving me extremely satisfied... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I've had my S7 Tracker for approx 18 months when I encountered an issue with the tracking app. Tracker support, via emails and a phone call were able to sort this out, leaving me extremely satisfied... Zobacz więcej
Reakcja na opinię
I needed to sort out a new subscription due to my existing one about to finish. It was showing on my app it had already run out, but I knew this was not the case. I emailed TRACKER and received a ph... Zobacz więcej
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Olivia explained everything that I needed to know in great detail of how to transfer existing yrs left on my old vehicle and getting a new Tracker fitted on my new vehicle. Well done Olivia for being... Zobacz więcej
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I really did speak to an Angel today, she guided me thru the installation process patiently and professionally. Thankyou Angel For all your help
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Tracker Network UK is a leading provider of stolen vehicle recovery and vehicle security solutions in the UK. For over 30 years, we have helped protect cars, vans, motorcycles, and fleets with innovative technology and dedicated recovery services. Trusted by motorists, businesses, dealerships, and insurers nationwide, we are committed to delivering exceptional customer service, greater peace of mind, and enhanced vehicle protection. Read our reviews to discover why customers choose Tracker Network UK for reliable vehicle theft protection and tracking solutions.
The Atrium, 1 Harefield Road, UB8 1PH, Uxbridge, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very prompt and straightforward support from Tracker in renewing our subscription with their service.

Odpowiedź od Tracker Network UK
I dealt with Jas who was fantastic. If I could mark this as six stars I would do!
He soon got a handle on the issue I had, dealt with I.T. and the car dealership where the problem arose from.
His manner was first class, and his professionalism was second to none. Makes you wish other companies handled customers this way.

Odpowiedź od Tracker Network UK
Delivered everything that was promised, provided the reassurance that was needed when owning a very special vehicle being taretted by criminals. Very professiional from enquiry, install and follow ups.

Odpowiedź od Tracker Network UK
Angel was very professional, polite and patient.

Odpowiedź od Tracker Network UK
On the few occasions I needed to contact them, Tracker were helpful, courteous and resolved my issue quickly. Tracker is like an insurance - you hope you never need it but it gives you great peace of mind knowing you have it. I'm in the process of buying a new car and it'll have a Tracker fitted.

Odpowiedź od Tracker Network UK
Very fast service from Tracker when `I emailed them to advise sale of my vehicle. Confirmation of the change was received within hours.

Odpowiedź od Tracker Network UK
The Tracker system is very easy to use and works flawlessly. Service requests are dealt with fast. Peace of mind at reasonable installation and subscription costs.

Odpowiedź od Tracker Network UK
Thamina was very good helpful and courteous

Odpowiedź od Tracker Network UK
Very helpful and efficient service, so easy to complete my change of vehicle registration

Odpowiedź od Tracker Network UK
Excellent representative who was very professional in checking enquiry and security.

Odpowiedź od Tracker Network UK
Angel was very patient and kind with me over the phone, she proceeded until she found a way to register me onto the nano tracker system

Odpowiedź od Tracker Network UK
Tahmina called me back in June to remind me of my subscription renewal in August and provided very helpful options and prices with certain benefits for loyal customers.
We have had a couple of further call and today agreed to extend for 3 years at a favourable price for a long standing customer. Tahmina was very clear and personable throughout.
All the documentation came through immediately by e-mail. This gives me peace of mind that my vehicle continues to be protected.

Odpowiedź od Tracker Network UK
The service and response time has been exemplary, I cannot fault Tracker. The ease of setting up the Tracker S5 so simple, many thanks.

Odpowiedź od Tracker Network UK
Changed the reg of the car my tracker is fitted to. Called Tracker but no obvious choice in the options given by the answering robot so chose General enquiries. Explained new reg. to Fairai who dealt with it quickly and efficiently. Emailed me an amended Tracker registration document a few minutes later. Speedy and pleasant service, much apprerciated.

Odpowiedź od Tracker Network UK
Very pleased with my call this afternoon to customer support, Michael patiently guided me through setting up my account Registration change and APP (Excellent)

Odpowiedź od Tracker Network UK
My 2nd hand vehicle had a tracker already on it. A short phone call later and I paid the subscription. 2 years later the battery was due to deplete. Again a simple call and a fitter was sent out to install a new unit. ( he didn’t remove the old one as he didn’t know where it was installed). I went for a 4 year contract and got an existing customer discount. I’ve now sold on the vehicle and have been offered a partial refund . Can’t comment on what happens if a vehicle gets stolen. But from a customer service perspective all calls were informed and quick.

Odpowiedź od Tracker Network UK
Bought a 2nd hand motorhome. Original Tracker Retrieve device (both battery and subscription with previous owner) was no longer active, but had new device (and subscription started) fitted and saved £300 on website price by contacting them direct. Fitment at the dealer was easily arranged with a 3rd party (RS Connect) they use, so pleased with overall experience. I hope I never have to call Tracker to activate the device following theft, but also hope in this unfortunate situation the device helps with recovery. Insurance company offered heavily reduced premium if device was fitted and proof of active subscription provided, so worth it both for peace of mind and financially.

Odpowiedź od Tracker Network UK
I have always found those installation companies that fit Tracker automotive tracking systems pretty good, but unfortunately the guy from RS Connect who attempted to fit a Tracker Locate system to my GR Yaris (second gen) recently wired the system incorrectly at my local Toyota dealership. As a result, the battery voltage on a pretty new car dropped to about 3.2V, and some of the car’s features, such as the front passenger-side electric window, temporarily stopped working. His wiring also blew a 20V fuse in the car. To give RS Connect their due, on being contacted about the faulty installation on the afternoon of the day its had been done, they sent a technical manager out first thing the next morning, who corrected the faulty wiring, and the issue was resolved.I much appreciated the company’s speed of response.

Odpowiedź od Tracker Network UK
I have a Tracker fitted to my Toyota vehicle with Stop / Start which is particularly susceptible to theft and was part of a Toyota customer satisfaction campaign. Tracker are one of the industry leaders in this field so it is comforting to have this additional security in addition to a good old fashioned wheel lock! I had to contact Tracker to initiate a change in my contact details and had a reply within a couple of hours confirming the change together with an updated registration document, exceptional service.

Odpowiedź od Tracker Network UK
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