Toronto Baskets Recenzje 

76
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I ordered a birthday bear and they sent another bear and when i went ask they said they ran out in a day and didn't even have the audacity to tell me said. then they said it was within their policy.... Zobacz więcej

Oceniono na 5 z 5

We were happy that the gift was delivered in time. When we are contacting a supplier overseas for the first time it does give us relief and builds up trust to use their services the next time.

Oceniono na 5 z 5

I ordered a basket from Australia for a friend in Canada who has been going through go a difficult time. The hamper had a large quantity of beautifully presented and tasty items. Even the basket it ca... Zobacz więcej

Oceniono na 5 z 5

Toronto Baskets was great to find when I needed to rush a holiday basket to a friend before they left for the holidays. They were able to deliver the next day which really mattered, as other services... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z koszami upominkowymi

Napisane przez firmę

Toronto Baskets is a Toronto-based e‑commerce gift company offering handcrafted gourmet and themed baskets for a range of occasions from birthdays and baby showers to corporate gifting.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

76 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 40% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(76)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 71

Napisz recenzję
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Oceniono na 5 z 5

Extremely pleased

Excellent basket selections, value, and quality!
The basket was tastefully packaged and I liked how you could add on more products. I purchased a Father’s Day basket and he loved it.
I was very pleased with the entire ordering process and delivery communication. Will definitely order from this company again.

12 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

This company is a scam!

This companies model is based on misleading the costumer into paying for a basket to only receive something completely different then what was promised. When you reach out to tell them they’ve sent you the wrong basket all together, they reply with “product substitutions are made when inventory runs out”. Followed by an apology that they had no time to contact you regarding unavailable items. No exchanges or refunds are given. “Thanks for your understanding”. We spent over 1 grand on these items for teachers and received something completely different than shown in the picture. This company is a complete scam, save your time and money, go elsewhere.

4 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible company to deal with

Horrible company to deal with. Was told at 9am my package was "out for delivery" giving a tracking button. Checked every hour until 6pm with same message "out for delivery". Called customer service and asked where the package was currently....they have no idea. After 8 hrs still not arrived. I asked if the flowers, chocolates, cakes, etc in my order were being transported in a refrigerated truck as 8 plus hours would not do well for perishable. I was told it was in a car. Package arrived at 630pm, almost 10 hours after dispatched, spending all day in a hot back seat of the car. I live 30 minutes from their distribution...the product arrived ruined - the driver said the flowers will "recover" in the morning if we add fresh water and said "if you put the chocolates in your fridge they will harden back up". The cake was a write off and we had to throw in the garbage. I called customer service and they said nothing can be done and refused to credit me any amount, even the cake. When I asked to speak to a supervisor, the woman said "we're done here" and hung up on me. Warning to others - NEVER use this company. I didn't research but google the CTV news coverage on this company...I learned my lesson....$350 wasted and a birthday ruined.

20 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Beware— they substitute cheap items and charge premium prices

Sent a birthday teddy bear dressed in a birthday hat holding a candle along with some cookies and chocolate— $120-
Basket delivered had substitute cheap white teddy in cellophane … when asked to make it right they sent me a form letter. Rip off!!! Beware. Very expensive for horrible quality. If you can’t deliver it don’t have it on the website!

11 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Wow!

Wow!! The gift basket was bigger than I thought. What a pleasant surprise! My son loved his birthday gift. Thank you!

8 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great product

Great product, I ordered it late and it still go there on the delivery date I selected which was perfect as it was for a birthday. Good presentation and good products

14 kwietnia 2026
Opinia niezależna
Oceniono na 3 z 5

Not delivered on time

I had specifically told them that the basket MUST be delivered before 1:00 pm on the delivery date, as my daughter had to be to work by 3. My daughter lives in an apartment building and needed to be home to receive the basket.
It did not arrive until 2:30 and therefore, made her late for work. I was disappointed that my instructions (although clearly confirmed by Toronto Baskets) were not followed.
Having been disappointed in the delivery, I must say it was a beautiful basket for $84.

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing hampers and reliable delivery!

I ordered a basket from Australia for a friend in Canada who has been going through go a difficult time. The hamper had a large quantity of beautifully presented and tasty items. Even the basket it came in was very classy. Everything was delivered promptly and reliably, and I was kept in the loop of the process the whole time. Incredible service and incredible products. Highly recommended!

6 marca 2026
Opinia niezależna
Oceniono na 4 z 5

Nice gifts and great presentation in basket.

The basket was great and it was much appreciated. The only thing I have as a suggestion is to clarify who the recipient and sender are on the order form.
I sent the basket to a couple, but the email today from Toronto Baskets thinks I’m the basket recipient.
Perhaps, clearly indicate on the order form who the order is to, and whose email address is needed on the order.
That was confusing.

2 marca 2026
Opinia niezależna
Logo Toronto Baskets

Odpowiedź od Toronto Baskets

Thank you for the 4-star review, Tim! We are so glad to hear the basket was a hit and much appreciated by the recipients.

We also want to thank you for your specific feedback regarding our order form and email notifications. We understand how the distinction between sender and recipient information can be confusing, and we appreciate you pointing this out. We are always looking for ways to improve our user experience and will share your suggestions with our development team to help clarify these fields for future orders.

We look forward to serving you again!

Oceniono na 5 z 5

Easy ordering process

Easy ordering process, quality products and efficient delivery.
Thank you, look forward to ordering again from your company in the future!

3 marca 2026
Opinia niezależna
Logo Toronto Baskets

Odpowiedź od Toronto Baskets

Thank you so much for the 5-star review, David! We’re thrilled to hear that you had a seamless experience, from the ordering process to the final delivery.

It’s great to know you were happy with the quality of our products, and we truly appreciate your support. We look forward to serving you again soon!

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