Evanescence fan here, I spent $133 on just two shirts and with that came a free unique Evanescence sanctuary printed lyric sheet. It was only made free if a purchase was made so technically it's not f... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Trouble with faulty copy of a 25th Anniversary 2CD version of an album missing start of tracks on both discs (Feeder - Comfort In Sound). Jake & Veronika very helpful with finding my info/order (... Zobacz więcej
Reakcja na opinię
Excellent service client ! Suite à un problème de livraison, Jake a rapidement pris en charge ma demande et a organisé l’envoi d’un vinyle de remplacement. Je tiens à souligner son sérieux, sa réac... Zobacz więcej
Reakcja na opinię
I often buy physical product music online from smaller labels or distributors. Sometimes the customer service can be slightly hit and miss, but Townsend Music Ltd falls 100% into the hit category. I... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Bringing music fans exclusive, limited edition and signed releases, plus much much more!
Dane kontaktowe
Great Harwood, Zjednoczone Królestwo
- customerservice@tmstor.es
- tmstor.es
4,5
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ian Gillan Box Set
Everything great no problems very good company to deal with everything is always perfect
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Stephen,
Thank you for your 5 star review!
We are so glad to hear you were happy with the service provided to you by our Customer Service Team!
Kind Regards,
TM Stores
Arrived safely!
Arrived, safely packaged and as described, albeit a day after release day but I'm not bothered with that!
28 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Jim,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
It's always a pleasure to do business…
It's always a pleasure to do business with Townsend Music. Service is excellent, orders are securely packed and swiftly delivered, and prices are very reasonable. A first-rate company that I highly recommend.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hello
Thanks for such a great review!
We love hearing such positive comments about the products and service we provide, and I'm sure we'll have some more items that might take your fancy coming soon, so keep a check on our store for the latest products!
Have a good day.
Regards,
TM Stores
Delivered promptly and safely
The double CD plus signed card were as described, and were safely and promptly delivered. The live music of Heather Nova is, as always, transcendent.
27 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Christopher,
Thank you for this amazing review!
We pride ourselves on our wide range of products, including Vinyl, as well as many Exclusive items. It's always worth keeping an eye on our store for the latest releases, or sign up to our Mailing List to stay regularly updated!
Thanks again for taking the time to pass on your comments.
Regards,
TM Stores
Returning customer
Excellent service, good coms, well packaged and quick delivery on or just before release date. Everything you could ask for. I've used Townsend Music several times now. They offer unique items unavailable in high street shops or other online retailers. They appear to work directly with and have good relationships with the artists, which makes the whole thing feel more personal and special.
27 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Andrew,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Wishing you a lovely day
Regards,
TM Stores
all good!
all good, records shipped on time, arrived quickly, very secure packaging, audiophile edition sounds amazing, very happy with the purchase, well recommended, thank you!
28 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Lukasz,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Regards,
TM Stores
Very reliable and prompt with delivery.
Very reliable and prompt with delivery.
They have a great range of records at attractive prices and deserve to be better known.
27 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Andrew,
Thank you for this amazing review!
We pride ourselves on our wide range of products, including Vinyl, as well as many Exclusive items. It's always worth keeping an eye on our store for the latest releases, or sign up to our Mailing List to stay regularly updated!
Thanks again for taking the time to pass on your comments.
Regards,
TM Stores
Great signed CD offer
Great signed CD offer. Had email confirmation straight away of purchase and was kept updated on release and delivery.
31 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi William,
Thank you for this 5-star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Have a great day.
Regards,
TM Stores
The Album has arrived fine
The Album has arrived fine, was just missing emails and communication as to what is happening and how long ahead the pre-order was for etc.
20 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Mark,
Thank you for your review.
I am so glad to hear your order arrived on time. In relation to the communication, we always send a dispatch email when the order leaves us and this information can also be viewed in your online account on our store. If you'd like to get in touch with our Customer Service Team, they will be more than happy to confirm the date and time the email was sent to you.
Thank you and have a good day.
TM Stores
Excellent
All good with my order.Kept informed.Well packed and arrived on time intact.Have used Townsend Music on numerous occasions and never had any problems.
20 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi John,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Regards,
TM Stores
Great service
My CD arrived on time and well packaged. Very easy to order and pay on line.
16 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
Preordered jayne mcdonald new disc…
Preordered jayne mcdonald new disc arrived on time no problem well pleased 😀
20 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi,
Thank you for the great review!
Great to hear our order arrived at your location all safely with the amazing work our team do to package these.
Thank you again for these kind words.
Regards,
TM Stores
Tyketto CD Closer to The Sun
The CD arrived spot on time and was well wrapped. Packaging was not OTT as it fit through my letter box
19 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Nick,
Thank you for taking the time to provide us with 5 stars!
It is always great for us to hear customer reviews like this, it really makes us happy to know our team are able to have orders sent out and delivered to you so quickly!
Regards,
TM Stores
Easy to order,it was pre-order,good…
Easy to order,it was pre-order,good price,and let me know when c.d would arrive which it did on expected date!
20 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi, Susan
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Kind Regards,
TM Stores
Very speedy delivery of preordered CD…
Very speedy delivery of preordered CD following release date. In fact, couldn't have been any faster. Well packaged. Bang on. (Experience date is date of review, not date of receipt).
29 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Adrian,
Thank you for taking the time to provide us with 5 stars!
It is always great for us to hear customer reviews like this, it really makes us happy to know our team are able to have orders sent out and delivered to you so quickly!
Regards,
TM Stores
Delivered promptly and on time
Delivered promptly and on time. Thats everthing you can ask for. Always a great service from Townsend Music.
21 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Tony,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
THE ONLY PLACE TO GO
Honest people offering genuine items at a reasonable price.
The only place to go to purchase your favourite idol’s merchandise.
Packed with care and updates on orders.
Never had a problem. Excellent service.
30 stycznia 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hello
Thanks for such a great review!
We love hearing such positive comments about the products and service we provide, and I'm sure we'll have some more items that might take your fancy coming soon, so keep a check on our store for the latest products!
Regards,
TM Stores
Odpowiedź od Townsend Music Ltd
Hi Helen,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
not the best i order 12 weeks a go and…
not the best i order 12 weeks a go and still a thing as not come and can bot get hols of them
28 marca 2026
Opinia niezależna
Odpowiedź od Townsend Music Ltd
Hi Stephen,
Thanks for providing these comments. Our Customer Service Team have reached out to you directly via email to offer assistance with your purchase and are waiting for your reply.
For reference, our team can be contacted by replying to your Order Confirmation email, using the Contact Form on our Help & Contact section of the website, via Social Media, or by Phone.
We look forward to hearing from you soon so we can sort out any issues you've been facing.
Regards,
TM Stores
Odpowiedź od Townsend Music Ltd
Hi Richard,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Regards,
TM Stores
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.